Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
Company registration number.. 2669868
Charity number.. 1007726
TRUSTEES, REPORT AND
FINANCIAL STATEMENTS
FOR THE YEAR ENDED
30 SEPTEMBER 2020
RESEARCH INSTITUTE
FOR DISABLED
CONSUMERS
(A Company Limited by
Guarantee)
MENZIES
BRIGHTER THINKING

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
CONTENTS
Page
Reference and Administrative Details of the Company. its Trustees and Advisers
Trustees. Report
Independent Examiner's Report
Statement of Financial Activitles
10
Balance Sheet
Notes to the Flnanclal Statements
13-26

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS
TRUSTEES AND ADVISERS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Trustees
Mr Geoff Adam-spink
Dr Philip Friend OBE, Chair
Mrs Carol Campbell
Ms Judith Gubbay
Mrs Tracey Proudlock
Mr Brian Yates
Dr Deborah Horowitz
Mr Michael Nicholson
Mr Michael Briggs
Mrs Margaret Cheng
Mr Raj Mehta
Company ￿gIStered
number
2669868
Charity registered number 1007726
Registered Offi¢e and
Principal Office
Unit 10
Blenheim Court
62 Brewery Road
London
N7 9NY
Company secretsry
Razia Mohammed
Chief executive officer
Gordon Mccullough
Independent examiner
Menzies LLP
Chartered Accountants
Lynton House
7- 12 Tavistock Square
London
WC1H 9LT
Bankers
Barclays Bank PLC
Leicester
LE87 2BB
Website
www.iidc.oig.uk
Page 1

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
TRUSTEES, REPORT
FOR THE YEAR ENDED 30 SEPTEMBER 2020
The Trustees present their annual report together with the financial statements for 1st October 2019 to 30th September
2020.
Since the wmpany qualifies as srn811 under section 383. the strategic report required of medium and 181ge companies
under The Comp8nie5 Act 2006 Istrategic Report and Directoi's Report) Regul8tions 2013 Is not required.
Charity infomiation
The Research Institute for Disabled Consumers is both a company registered in England under Registration No. 2669868
and a registered charity under Registration No. 1007726. The company is limited by guarantee not having a share capital
and is governed by its Memorandum and Articles of Association.
About the Research Institute for Disabled Consumers
The Research Institute for Disabled Consume15 IRIDCI is 8 leading expert in Inclusive research involving disabled and
older consumers. We ale an independent, national tharity with over 50 years of experience in cotnrnissioned consurnei
research and Insights in this specialist area.
We have developed a strong trad( record of providing unique insights and solutions to businesses, government and
charities. We are run by, and for, people with personal experience of disability.
Our vision is of a society that is accessible and inclusive for all, regardless of age or ability.
Through our research we will Iransfonn how private. public and voluntary sectors listen to.
adapt and learn from the direct experiences and insights of disabled and older people. We aim lo achieve this by..
Pioviding high quality res88rch-Infoim8d by disab18d and older people to improv8 goods and 58rvices delivered by
public, voluntary and private secttsis
Using the knowledge gained from our research with disabled and older people to influence and drive forward policy
and practice,. and,
Increasing RIDC'S strategic relevance within sectors to improve accessibility and inclusion.
PUBLIC BENEFIT
Under the Charrtie5 Act 2006, ch8ritie5 ale required to demon5tr8te that their aims are for the public benefit. The two key
principles which must be met in this context are, firstly, that there must be an identifiable benefit or benefits", and, secondly,
that the benefit must be to the public or a section of the public. Charity trustees must ensure that they carry out their
charity's aims for the public benefit, must have regard to the Charity Commission's guidance, and must report on public
benefit in their annual report.
RIDC'S Board of Truslees regularly monitors and reviews the success of the organisation in meeting its key objectives of
helping businesses, charities and governrnent understand the needs and experiences ol disabled and older consumers.,
providing free, up to d8te consumer infomiation lo allow disabled and older people to choose the right products and
services to lead an independent life.. and. promoting and representing the voice of disabled and older consumers.
The trLJStees wnfirm. in the light ol the guidance, that these aims fully meet the publiG benefit lest and th* all the adivilies
of the charity, described In the Report of the Trustees, are undertaken in pursuit of these aims.
REVIEW OF 2019120
It is fair to say this has been a year like no other. The impact of the Covid-19 pandemic, which struck in March 2020 and
continued throughout the rest of the financial year and beyond. meant RIDC needed to change the way we conducted
research.
We were shocked and deeply saddened by the new5 that David Lazarus, our dear colleague. and Vi¢e-Ch8ir of RIDC, died
in April 2020 8ft81 contracting the COVID-19 virus. David joined RIDC, first as a Tru5t88 from 2012 and then as VIc8-Chair
from 2015.
Page 2

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
TRUSTEES, REPORT (CONTINUED)
FOR THE YEAR ENDED 30 SEPTEMBER 2020
David was a vibrant rnan, always questioning and a￿ayS totally committed lo our work. He was a wami and loyal
colleague. irnrnensely valued and liked by all staff and Trustees. Gifted with an incisive mind, coupled with an 85tute turn of
phi8se, David urged stsff and Trustees lo question and be practical while never failing to support and nurture our ide85.
His challenging questions weie always posited In good spiiit, to improve and inform our piactice.
In April 2020 the trustees agreed a new five-year strategy. Small Changes, Big Drfference maiks a significant departure in
the focus of RIDC. We wll use the strength of having experienced researchers, a large and engaged, pan-disability
research panel, with a long track record of research and consumer insight work, which is user-led, authentic and credible to
increase and improve knowledge in speafic sectors.
We will becorne a thought leader and use our partnerships and influence to turn this knowledge into changes in policy and
practice, in a small number of areas that we excel in.
The three areas that RIDG will focus on are..
Moving forward= The future of inclusive tiansport and mobility
Opening windows= Exploring the interface between technology and the individual
Actively ageing= The intersection between age and disability
In future reports, we will focus on the impact we have had on each of these three strategic priorities. Visit www.ridc.org.uk
to read the outcomes of our research.
COVID-19
Like rnany other research agencies. we decided in earfy March 2020 to pause 811 face-to-face research with our panel
mernbers. This meant seve[81 signifi¢8nl projects were paused and have yet lo recomrnence due lo the ongoing
restriction5.
However, as a response to the COVID-19 restrictions, RIDC developed a tracker survey to gather the experiences and
opinions of disabled and older people during the lockdown. The response from the RIDC consumer panel was amazing
with an average of 78Spanel members responding to each survey. Visit www.ridc.org.uk to see the full results.
The research was conducted in partnership with the Disability Charities Consortium IDCCI. The findings have fomed part
of the DCC'S government briefings and have been shared with individual government departments IDEFRA and the
Cabinet Office). In addition. the research findings have reported on by the Guardian 1291412020 and 1115120201. ITV and
The Grocer.
We also received fLJnding in September 2020 from the London Covid Response Fund ladministered by City Bridge Tiusti
to explore the impact of COVID-19 restrictions on disabled people in London. The results from this in-depth study will be
available in March 2021.
Some highlights
Despite the pandemic and almost complete cessation to our work be￿een April and September, RIDC still produced
impactful research. Listed below are sorne of the highlights.
Moving forward= The future of inclusive transport and mobility
Motability- we continLJe to piovide our unique car 5e8rch showing measurements, photos and a￿ssibIlItY
features of over 1,700 vehides. The ie50urce includes data on seat heights, headroom, door openings and boot
sizes, and cars that can take an unfolded standard wheelchair.
Page 3

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
TRUSTEES, REPORT (CONTINUED)
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Electric cars- research, funded by Motability, into electric cars and the charging infrastructure. The testing
highlighted that the needs of disabled drivers are being ignored in this fast-changing sector. We asked panel
mernbers lo test the accessibility and us8bility of electric car charging points at two locations. This rese8ich h8S
directly inforrned Mot8bilily's Strategy on developing new 8PPfO8ches lo electric cars and disabled diivers.
Office for Road and Rail IORRI- new regulation5 on acce55ibility at train stations were Introduced on 1 st April
2020. ORR cotllmissioned RIDC to create a compliance baseline across 140 staffed and unstaffed stabons. This
work was paused due to the COVID-19 restiictions.
Arriva Buses- year-long mystery shopping exercises across several London bus routes. Panel members were
asked to report on their experiences of travelling on these routes. Feedback is given directly to the drivers and to
inform training. This work was paused due to the COVID-19 restrictions.
Opening windows.. Exploring the Interfa￿ between technology and the individual
Brit18h Ga$- testing accessibility and usability of British Gas websites and apps. RIDC was involved earty in the
design cyde Iprototype st8gel which helped Infoirn future accessibility features.
Skipton Building Soci8ty- RIDC wa5 commissioned to test the cu5totner journey of a banking rnobile application
and AIB testing communication emails. We were involved ielatively early In the design cyde and were able, using
the insights of panel members, to help Skipton to adjust and refine the accessibility ol their communications and
app.
Home heating controls- funded by the Energy Redress Scheme, this research tested the accessibility and
usability 0111 home heating controls. This is an important issue for disabled people as they tend to have higher
than average energy bills and lower than average incomes. It is estimated that there are 939,000 fuel poor
households in England with a disabled person.
Adively ageing= The intersection between age and disability
Understanding the home lift market- this is a relatively n8w rnatk8t compared to st8iil1ft5 and a d8ai
understanding of how ielevant products are to potential customers is extremely important. To develop thi5
understsnding, Stannah asked the Research Institute for Disabled Consumers IRIDCI to look at the current market,
the trends and opportunities for and how to gain a better understanding of customers, experience and attitudes.
Read more about what Stannah got out of the research.
Dementia research- working in partnership with Innovations in Dementia IIDI and local groups in the Dementia
Engagement and Empowerment Project network. This Ihre&year project, funded by City Bridge Trust, aims to
improve the experiences of people with dementia when using London arts. sports, health or well-being venues or
services. This work was paused due to the COVID-19 restrictions.
Which?
Over the last 12 months, there has bèen increased collaborative working between RIDC and Which? This renewed focus
on partnership working has seen several successful joint projects, induding".
Speclal assistance at alrports
In October 2019, we contacted our panel members about their experiences of special assistance at UK airports. We
received 363 responses in total.
The research uncovered that there are far too many barriers for disabled and older people with restricted rllobilily lo feel
comfortable travelling. With respect lo special assistance arrangements. il was clear that communication between the
airlines 8nd airports is failing a lol of Ir8vellers.
Our work with Which? into what ali travel is really like for disabled and older travelleis, gained national tnedia Coverage. It
highlighted the problems that many disabled passengers face when travelling through airports.
In the national press, the story appeared in the Mirror, ITV, the Telegraph and the Independent113101120201. The research
was broadcast on television with Which? appearing on BBC News and various ITV regional channels. The story was also
covered by BBC Radio 5 Live, ITV News as well as some BBC regional radio stations.
Trade websites that publicised the airport travel survey included.. International Airport Review., Access and Mobility
Professional., Passenger Terminal Today. and Assistive Technology Today.
Page 4

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
TRUSTEES, REPORT (CONTINUED)
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Council Tax deductions
In December last year. we surveyed 417 members of the RIDC panel about their awareness of council tax discounts. Only
half were aware of the disabled band reduction. On average. the people we surveyed, who clairn the disabled band
reduction. have saved £246 8 year. The results were used foi an article in Which? Money published in March 2020.
Vulnerable food supplies
We shared data from our Covid-19 tracker suNey with the Which? investigatitsns team. The data highlighted the anxieties
that disabled people (particularly those who are shielding) have in relation to supermarket deliveries, the availability ol food
and the impact of social distancing measures when shopping.
Bank branch closures
Most recently we have assisted with a Which? Money investigation into bank branch closures. We sent an online survey to
our panel and achieved 664 responses.
We piovided Which? with a br8akdown of respons8s by disability type and regional vaiiations. We hope, once the
lockdown restrictions are lifted, to assist Which? with some tnystery shopping of the solutions that have been PLrt in place
Our eonsumer panel
None of the work described above would have been possible without the continued commitment and enthusiasm of our
consumer panel. They are at the heart of everything we do. They make research possible and their experiences and
opinions are key in shaping products and Servi￿$. Over the last year, the panel has grown by 25 /0 to 1,665 disabled and
older people right across the UK. We want to keep growing the panel so that we'll include an even broader range of views
and experiences in our research for businesses. organisations and institutions on their inclusion journeys.
Fundraising
Incom8 is iais8d through COTntnissioned research contracts and grants frorn a range of sourc85 Including tharitabl8
foundation5 and cotnrnercial organisations. Fundrai51ng effort has focused on widening the SoUr￿S of our income to
ensure continued support for the chaiity's programme of activities. The financial report shows that a greater proportion tsf
our funding came in the form of commissions than in grants during 2019120.
THANKS TO OUR FUNDERS
Without our funders, none of our work would be possible. In the financial ye8r ending 30th September 2020, we received
core funding frorn the Consurners, Association. We are very grateful lo this organisalion and others that have provided
grants..
Energy Savings Tiust
Motability
City Bridge Trust
We would like to extend particular thanks to Which? and City Bridge Trust. Which? very kindly donation of £75,000 to help
support RIDC through the first COVID-19 lockdown. City Bridge Trust gave RIDC an additional payment of £8,500 to
support the charity during the lockdown and enabled us to use 12 month's grant funding lo cover core costs as the work
had lo be paused. We will be forever grateful.
Page 5

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
TRUSTEES, REPORT (CONTINUED)
FOR THE YEAR ENDED 30 SEPTEMBER 2020
FINANCE REVIEW
Going concern
After making appropriate enquirie5. the trustees have a reasonable expectation that the company has adequate resources
to continue in operational existence for the foreseeable future. For thi5 reason, they continue to adopt the going concem
basis in preparing the financial statements. Further details regarding the adoption of the going concern basis can be found
in the Accounting Policies.
Financial risk management objectives and policies
RIDC is primarily funded through project work. so our income fluctuates from year to year which can lead to a deficit at the
end of a finanoal year. To help cushion against fluctuating income, we have built up reserves to help manage this risk.
Our policy 15 to 8chiev8 a suiplus over tlrn8 to build up reserv8s in lin8 Wlth the poliry outlined below.
Comparing figures with the last financial year they show".
Income has decreased by £111,887 to £415,493127Q/o decreasel.
Expenditure has decreased by £4,583 to £513,301 Ino changel
Total funds al 30 September 2020 have decreased to £448.491 12019.. £551,118).
Reserves policy
RIDC'S policy is to review annually its resetV8 leve15 to ensure that they are 5LJffici8nt to provide some protection against
ptstential risks that could Impact the organisation.
Trustees have decided to designate certain reserves to meet some identifiable costs and some development expenditu
not covered by funders or customers. £184,000 is designated to fu￿11 RIDC'S share ol the CA pension scheme defiat which
may rise after the 2021 revaluation. A further £50,000 is designated to research development costs.
Our target current range of general and designated reserves combined is £450,000 to £600.000. Trustees anticipate that
any iNcrernent81 reserves will be used to fund additional expansion of our charitable activity.
Investment poliey
Trustees delegate management of reserves to a Finance Committee whid) includes trustees experienced in asset
management. The Committee reports quartedy to the Trustees.
Risk assessment
The trustees have assessed the major risks lo which the charity is exposed, in particular those related to the operations
and finan￿3 of the charity. and are satisfied that systems are in place to mitigate exposure to the major risks. Risks h8ve
been identified under the four headings suggested by the Charity Gommission..
Governance and M8n8gement.' Operation81..
FInan￿al, and OperationaliExtern81 Environment. The ttustees require the Chièf Executive and staff to actively manage
these risks throughout the year. The primary risks faang the charity are a lailLJre to achieve financial stability in the medium
term and failing to meet the necessary standards in our service delivery required by clients and funders.
Page 6

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
TRUSTEES, REPORT (CONTINUED)
FOR THE YEAR ENDED 30 SEPTEMBER 2020
CONNECTED CHARITIES- CONSUMERS. ASSOCIATION
RIDC was originally formed by the Consumers. Assouation. The Consumers. Association currently gives RIDC an annual
core grant of £75,000 as disclosed in note 2 to these financial slalemenls. 12018119. £75.0001. A Iruslee of RIDC is also a
Council tnember of the Consumers, Association. The level of funds RIDC received from the Consumers, Association
represent5 a rnaterial proportion of RIDC'S income.
OUR PLANS FOR 2020121
Our plans for 2020121 is to continue to grow our consumer panel to ensure the voice of disabled and older people is at the
forefront of rnaking products and services a¢￿SSIble.
We will focus on being leaders in inclusive rese8rch focusing on technology. transport and ageing well. We will continue to
raise the prolile and impact of our work and seek to Influen￿ service and produd designers to consider and act upon the
n8eds of disabl8d and older people.
Internally, we want to develop a mole sustainable funding model that is not as dependent upon clients. We want to be able
to set the agenda for indusive research and not always be responding to the needs ol others. And, finally, we want a
dedicated, committed and talented team of researchers who can lulfil a number of functions. Therefore we will invest in the
team and ensure they are supported and encouraged to amplify the hopes and expectations of disabled and older people.
STRUCTURE, GOVERNANCE AND MANAGEMENT
The TTUStees
The Trustees. who are also the directors undei cornp8ny18w, who served during the period and up lo the date of this report
were 8s follows..
Mr Geoff Adams-spink
Mrs Jill Allen-King OBE (retired February 20201
Mr Michael Briggs
Mrs Margaret Cheng
Dr Philip Friend OBE (Chairl
Dr Jeffrey Graham (retired February 20201
Ms Judith Gubbay
Mr David Lazarus Ideceased April 20201
Mr Raj Mehta (Vice-chair." appointed August 20201
Mrs Tracy Proudlock
Mr Brian Yates (Tieasuierl
Ms Carol Campbell (appointed February 20201
Ms Deborah Horowitz (appointed February 20201
Mr Michael Nicholson (appointed February 20201
Up to a maximum of twelve Trustees are elected by the members of RIDC.
Each of the Trustees retires by rolalion and may sland for re-election. Addition8lly. the Trustees may elect to sland until the
end of the next Annu81 Gener81 Meeting. A Tiustee so elected then vacates office if not re-elected at th81 meeting. The
Ttustee5 of RIDC are the only members of the wmpany, remaining as membeis, only so long as they iernain on the Board
of Trustees.
Members of the charitable company guarantee to contribute an amount not ex￿edIng £1 to the assets of the charitable
company in the event of winding up. The total number of such guarantees on 30th September 2020 was 11 12019- 121.
The Trustees have no beneficial interest in the charitable company.
During the year five fonnal Trustee meetings took place and an annual general meeting was held IN February 2020.
Poliaes for th8 tr8ining and Induction of TIu5t8es are in line with published guidance frorn the Ch8rty Cornmission.
Page 7

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
TRUSTEES, REPORT (CONTINUED)
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Structure, govemance and management
The Trustees {who are also directors of Research Inslilule for Disabled Consumers for the purposes of company 18wl are
responsible for preparing the Trustees, Report and the fin8nci81 stalernenls in a￿OrdanCe with applicable law and United
Kingdorn Acwunting Standards (United KingdoTn Generally Accepted Accounting Pr8Cticel.
Company law requires the Trustees to prepare financial statements for each financial year. Under company law the
Trustees must not approve the finanaal statements unless they are satisfied that they give a true and fair view of the state
of affairs of the charitable company and of the incoming resources and application of resources, including the income and
expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required
to..
select 5Ultable accounting policies 8nd then apply them consistently.,
observe the methods and principles In the Ch8rit185 SORP.,
make judgments and accounting estimates that are reasonable and prudent",
state whether applicable UK Accounting Standards have been followed, subject to any material departures
disclosed and explained in the finanaal statements.,
prepare the financial statements on the going con￿rn basis unless it is inappropriate to presume that the charitable
company will continue in operation.
The Trustees are responsible for keeping adequ8le accounting records th81 are sufficient lo show and explain the
haritable comp8nY5 transactions and disclose with reasonable accuracy at any lime the financial position of the chaiitable
company and enable thern to ensur8 that the financial statements cotnply wth the Companies Act 2006. They are also
responsible for safeguarding the assets of the charitable company and hen￿ for taking reasonable steps for the
prevention and detection of fraud and other irregularities.
In preparing this report, the Trustees have taken advantage of the small companies exemptions provided by section 415A
of the Cornpanies Act 2006.
Approved by order of the members of the board of Trustees and signed on their behalf by..
Docu$￿n￿dty.
Do¢uSIgNd by..
t6rAÈfoB¥11YC4LY"
Dr Philip Friend 08E
Trustee
Trustee
D*e.' 08-Jun-2021
Page 8

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED
CONSUMERS
(A Company Limited by Guarantee)
MENZIES
INDEPENDENT AUDITORS, REPORT TO THE OF RESEARCH INSTITUTE
FOR DISABLED CONSUMERS
Inde￿nd•nt Examinèrfs Rèport to thè Tru$te•s of Res•arch Institutè for Disabled Consumèrs (Formèrly
R•$aareh Institut8 for Consumèr Affairs) I'thg Company'l
I report to the charity Trustee5 on rny examination of the accounts of the Company for the year ended 30 September 2020.
Responslbllltles and Basls of Report
As the Trustees of the Company land its directors for the purposes of company lawl you are responsible for thè
preparation Of the accounts in accordance with the requirements of the Companies Act 20061'the 2006 Acfl.
Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and
are eligible for independent examination, I report in respect of my exarnination of the Company's accounts carried out
under section 145 of the Charities Act 2011 I'the 2011 ACVI. In carrying out rny examination I have followed the Directions
given by the Charity Commission under Section 14515llbl of the 2011 Act.
Independent Examinerfs Statement
Since the Company's gross income exceeded £250,000 your examiner must be a member ol a body listed in section 145
of the 2011 Act. I confim that l am qualified to undertake the examination because l am a member of The Association of
Chartered Certified Accountants, which is one ol the listed bodies.
I have completed my ex8min8lion. I confirm th81 no tnatters h8ve cotne lo my attention in connection with the examin81ion
giving tne caus8 to beli8ve'.
accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act,. or
the accounts do not accord with those records., or
the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any
requirement that the accounts give a 'true and fairf view which is not a matter considered as part of an independent
examination., or
the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended Practice for accounting and reporting by charities lapplicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 10211.
I have no concems and have come across no other m*ters in connection with the examin*ion to which attention should
be diawn in this report in order to enable a pioper undeist8nding of the account5 to be reached.
This report is made solely to the Company's Trustees, as a body, in accordance with Part 4 of the Charities (Accounts and
Reportsl Regulations 2008. My work has been undertaken so that I might state to the Company's Trustees those rnatlers I
arn required lo stale to them in an Independent Examinerfs Report and for no other purpose. To the fullest extent perrnitted
by law. I do not accept or assurne responsibility lo anyone olhei than the Cornpany and the Company's Trustees as a
body, for
9￿¥￿￿èY..thIS report.
Signed..
Dated.. 08-Jun-2021
E6423E31558A49Q
Richard Walson FCCA
Menzies LLP
Chartered Accountants
Lynton House
7- 12 Tavistock Square
London
WC1H 9LT
Page 9

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND
EXPENDITURE ACCOUNT)
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Unrestrlcted
funds
2020
Restrlcted
funds
2020
Total
funds
2020
Total
funds
2019
Note
Incorne from..
Donations and legacies
Charitable a¢tivilie5
259.413
88.130
10,364
259.413
145,716
10,364
75,000
440,816
11,564
57,586
Investments
Total ineomè
3S7.907
57.586
415,493
527,380
Expenditure on..
Raising funds
Charitable activities
21,170
435,634
21,170
492,131
20,053
497,831
56,497
Totsl expenditure
456.B04
56.497
513.301
517,884
Net lexpenditurellincome before n•t
Ilossesllgains on investments
198.8971
1.089
197.8081
9,496
Nel Ilossesllgains on investments
14,8191
14,8191
4.400
N•t mov•m•nt in funds bèfor• othèr
recognSsed galns
1103.7161
1.089
1102.6271
13,896
Net movement in funds
1103.7161
1,089
1102,6271
13,896
Rèeortciliation of funds=
Total funds brought fotW8rd
Net rnovement in funds
551.118
1103,7161
551,118
1102,6271
537,222
13,896
1,089
Totsl funds carried forward
447,402
1,089
448,491
551,118
The Statement of Financial Activities includes all gains and losses recognised in the year.
The notes on pages 13 10 26 form part of these financial statements.
Page 10

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
REGISTERED NUMBER. 2669868
BALANCE SHEET
AS AT 30 SEPTEMBER 2020
2020
2019
Note
Fixed assets
Tangible assets
Investments
30,379
376,305
39.717
425.927
12
406,684
465.644
Current assets
Debtors
13
14,002
167,031
108,682
83.664
Cash at bank and in hand
181,033
192,346
Creditors.. amounts falling due within one year
14
1139.2261
(106,872)
N•t currènt assèts
41,807
85,474
Total assets less current liabilitie8
448,491
551, 118
Net assets excluding pension a3¥et
448,491
551. 118
Total net assets
448,491
551. 718
Charity funds
Restricted funds
Unrestricted funds
15
15
1,089
447,402
551, 118
Total funds
448,491
551, 118
Page11

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
BALANCE SHEET (CONTINUED)
AS AT 30 SEPTEMBER 2020
The Company was entitled to exemption from audit under section 477 of the Companies Act 2006.
The members have not required the company to obtain an audit for the year in question in accordance with section 476 of
Companies Act 2006.
The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting
records and preparation of financial statements.
The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small
conipanies regirne.
The financial stat8m8nts were approved and 8Uthorised foi issu8 by the Trust8es and signed on th8ir b8half by..
Do¢uSlgNd by..
Do¢uSb3Mdby'.
06ttECUUIDrri"
Dr Philip Friend OBE
Trustee
"IWCFSX20D¥ty2"
Mr Brian Yates
Trustee
Date..
08-Jun-2021
The notes on pages 13 to 26 form part of these financial statements.
Page 12

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
General inforniation
Research Institute For Disabled Consumers is a private charitable company limited by guarantee, incorporated and
registered in England and Vvales and has company registration nurllber 2669868.
The registered Offi￿ and principal address is Unil 10. Blenheim Court. 62 Brewery Road. London, N7 9NY. Details
of the operations and princip81 activities of the ch8rity 8ie set out in the Trustees, Annual Report set out on page5 2
onwards.
Accountlng pollcles
2.1 Basis of preparation of financial statements
The financial statements have been prepared in accordance with the Charities SORP IFRS 1021- Accounting
and Reporting by Ch8rities'. Statement of Recommended Pr8Ctice applicable to charities prepaiirig their
accounts in accoidance with the Financial Reporting Stand8rd applicable in the UK and Republic of Ireland
IFRS 1021 leffective 1 January 20191, the Financial Reporting Standard applicable In the UK and Republic of
Ireland IFRS 1021 and the Companies Act 20(￿.
Research InstitLrte for Disabled Consumers meets the definition of a public benefit entity under FRS 102.
Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in
the relevant accounting policy. The reporting currency is GB Pounds Sterling 1£).
2.2 Going concern
The Coronavirus pandemic is creating significant uncertainty and the Company is not immune to this although,
at this stage. it is not possible to reliably forecast what the long-terrn impact of this may be. The director5 are
Confident. however. that the Cornpany will be able to see through the current uncertainty. Therefore. it is the
Director's opinion th8t the going cOn￿rn basis of preparation of the acwunls continues lo be appropriate.
2.3 Ineom•
All income is recognised once the Company has entidement to the income, it is probable that the income will
be received and the amount of income receivable can be measLJred reliably.
External projects income represents research income earmarked for projects. Income is recognised to match
expenditure in the period, where projects are estimated lo generate a surplus such surplus is recognised on
completion of the projecl. Where projecls are estimated a loss, ihe loss is recognised as soon as it is
anticipated.
Gifts are included in full in the period in which they are received.
Grants are included in the period in which they are r￿1vable, unless they rel8te lo a specific future period in
which case they are deferred.
Government gr8nls received as a result of the Coronavitus Job Retention schetne ale reoognised as income
when the charity is entitled to the tlloney.
Page 13

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Accounting policies Icontinuedl
2.4 Expenditu
Expenditure is recognised once there is a legal or constructive obligation to transfer econornic benefit lo a
third party, it is probable that a transfer of economic benefits will be required in selllernent and the amount of
the obligation can be measured reliably. Expendituie is Glassified by activity.
The costs of each activity are made LJP of the total of direct costs and shared costs, induding support costs
involved in undertaking each activity. Direct costs induding attributable salaries are allocated on an actual
basis to the relevant areas of programme activrty. Overheads and other salaries are allocated beNveen
expenses headings on the basis of time spent.
Governan￿ costs are costs associated with the governance arrangements relating to the general running of
the charity, including costs of strategic planning for the longer term development of the charity.
Costs of generating funds are costs incurred in attracting voluntary income, and those incurred in trading
activities that raise funds.
Charit8ble activities 8re (x)st5 incurred on the cornpany's operations, including support costs and costs relating
to the governance of the company apportioned to charitable activrtie5.
All expenditure is InclUs￿e of Itrecoverable VAT.
2.5 Govarnmènt grants
Govemment grants relating to tangible fixed assets are treated as deferred income and released to the
Statement of Financial Activities over the expected useful lives of the assets concemed. Other grants are
credited to the Statement of Finanaal Activities as the related expenditure is incurred.
2.6 Interest receivable
Interest ON funds held on deposit is included when receivable and the arnount can be rne8sured reliably by the
Company.. this is normally upon notification of the interest paid or payable by the institution with whom the
funds are deposited.
2.7 Tangible fixed assets and depreciation
Tangible fixed assets costing £NIL or more are capitalised and recognised when fLrture economic benefits a
probable and the cost or value ol the asset can be measured reliably.
Tangible fixed assets are initially recognised at cost. After recognition, under the cost model, tangible fixed
assets are measured at cost less accumulated depreciation and any accumulated impairment losses. All costs
incurred to bring a tangible fixed asset into its intended working condition should be included in the
measurement of cost.
Depreriation is charged so as to allocate the cost of tangible fixed assets less their residual value over their
estimated useful lives, using the straight-line method.
Depreciation is provided on the following bases.
Long-term leasehold property
Office equipment
10 years
3 years
Page 14

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Accounting policies Icontinuedl
2.8 Investments
Investments are accounted for al market value at year end. Gains and losse5 investment5 are taken lo the
Stslemenl of Financial Activities.
2.9 Liabilities and provi¥ionB
Liabilities are recognised when there is an obligation at the Balance Sheet date as a result of a past event, it is
probable that a transfer ol economic benefit will be required in settlement, and the amount of the settlement
can be estimated reliably.
Liabilities are recognised at the amount that the Company antiapates it will pay to settle the debt or the
amount it has received as advanced payments lor the goods or services il must provide.
2.10 Financial instruments
The Company only has financial assets and financial liabilities of a kind that qualify as basic financial
instruments. Basic financial instruments are initially recognised al transaction value and subsequently
measured at their Settlement value with the exception of bank 108ns which are subsequently measured al
8mortised c05t using the effective interest method.
2.11 Operating leases
Rentals paid under operating leases are charged to the Statement of Finanaal Activities on a straight line
basis over the lease tem.
2.12 Penslons
Pension costs are charged so that they spread evenly over the estimated average remaining service life of
members of the scheme, The regular service cost is determined on the advice of qualified actuaries in triennial
valuations. Full details of the valuation are included in note 18.
2.13 Fund accounting
General fvnds ale unrestricted funds which are av8ilable foi use at the discietion of the Trustees in
furtheranoe of the general objeGtives of the Company and whi¢h have not been designated for other purposes.
Designated funds comprise unrestricted funds that have been set aside by the Trustees for patticulai
purposes. The aim and use ol each designated fund is set out in the ntstes to the financial statements.
Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or
which have been raised by the Company for particular purposes. The costs of raising and administering such
funds are charged against the specific fund. The aim and use of each restricted fund is set out in the notes to
the financial statements.
Income from donations and legacies
Unrestricted
funds
2020
Total
funds
2020
Total
funds
2079
Page 15

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Income from donations and legacies Icontinuedl
Unrestricted
funds
2020
Total
funds
2020
Total
funds
2079
Grants
195,192
64,221
195,192
64,221
75,000
Government grants
259,413
2S9,413
75,QOO
Total 2019
75,000
75,OOQ
Grants includes a donation of £75.000 from Which? lo help support RIDC through the first CQVID-19 lockdown.
Goveintnent gi8nt5 comprise monies received undei the Government Coronavirus Job Retention ScheTne.
Income from charitable aetivities
Unrestrlcted
funds
2020
RestrScted
funds
2020
Total
funds
2020
Total
funds
2019
External projects
88,130
57.586
145,716
440.816
Total 2019
320,070
120,746
440,816
Page 16

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Investment income
Unre8tricted
fund8
2020
Totsl
funds
2020
Totol
funds
2079
Income from listed investments
10,317
47
10.317
47
11,368
196
Inter8St rec8lV8d on bank d8POSIts
10.364
10,364
71,564
Total 2019
11,564
17,564
Analysis of èxp8nditure on charitable activiti8S
Summary byfund typè
Unrestrlcted
funds
2020
Restrlcted
funds
2020
Total
funds
2020
Total
funds
2079
Consumer reports
Consultancy or commissioned research
Development and representation
99,958
241,970
93,706
99,958
298,467
93,706
97.Q57
316, 756
84,618
56,497
Total 2020
435,634
56.497
492,131
497.831
Total 2019
36Q.874
736.957
497,837
Page 17

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Analysis of expenditure by activities
Activities
undertaken
directly
2020
Support
C05tS
Total
funds
2020
Total
funds
2079
2020
Consumer reports
Consuttancy or commissioned resèaich
Development and representation
72,036
213,107
73,788
27,922
85,360
19.918
99,958
298,467
93,706
97,057
316, 156
84.618
358,931
133,200
492,131
497,831
Total 2019
374,524
723,507
497,831
Independent examinerfs remuneration
2020
2079
Fees payable to the Charity's Independent Examiner for the Indep8nd8nt
Exatnination
1.750
16.070
Fees payable for other accountancy services
15,599
17,820
17.D99
Staff costs
2020
20t9
Wages and sa181ies
Social security costs
Contribution to defined contribution pension schemes
299,539
30,375
26,552
256.448
25.992
27,697
3S6,466
310, 157
Page 18

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
Staff costs Icontinuedl
The average number of persons employed by the Company during the year was as follows..
2020
No.
2079
No.
Researchers
Management
Fundr8isinglincome gen8iation
Marketing
Administrator
No employee received rerlluneralion amounting to rnore than £60,000 in either year.
Staff costs include lerminalion payments of £23.44512019- £nill.
10.
Trustees. remuneration and expenses
During the year, no Trustees received any rernuneralion or other benefits (2019- £NIL).
During the year ended 30 September 2020, expenses lolalling £793 were reimbursed or paid directly lo 4 Trustees
12019- £933 10 4 Truslegsl.
11.
Tangibl& fixèd assèts
Long-terni
leasehold
property
Office
equipment
Totsl
Cost
At 1 October 2019
39.036
46.393
85.429
At 30 Septembei 2020
39.036
46.393
85.429
D•praciation
At 1 October 2019
Charge for the year
5.350
3,904
40.362
5.434
45.712
9,338
At 30 September 2020
9,254
45,796
55,050
Page 19

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
11.
Tangible fixed assets Icontinuedl
Long-term
leasehold
property
Office
equipment
Totsl
N•t book valu•
At 30 September 2020
29,782
597
30,379
At 30 September2079
33,686
6,031
39,717
12.
Fixed asset investments
Listed
invèstments
Market value
At 1 October 2019
Additions
Disposals
Rev8lu81ions
42S,927
35,317
180,1201
14,8191
At 30 September 2020
376,305
13.
Debtors
2020
2079
Due within one year
Trade debtors
86.814
8,221
15,647
Other debtors
Prepayments and accrued income
S,250
8,752
14.002
108,682
Page 20

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
14.
Creditors: Amounts falling due within one year
2020
2079
Trade creditors
Other taxation and social security
Other Creditors
Accruals and deferred income
2.602
30.359
3,463
102,802
7,634
34,249
3.929
61.Q60
139,226
106.872
Deferred in¢ome
2079
Deferred income at 1 October 2019
56,250
98,702
156,250
ReSoUr￿S deferred during the year
Atnounls rele8sed from previous year8
Deferred income at 30 September 2020
98,702
Page 21

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
15.
Statement of funds
Balance at 30
September
2020
Balance at 1
October 2019
Gainsl
ILos¥esl
Income
Expenditure
Unrestricted funds
Designated funds
Development fund
Pension fund deficit
50,000
183.750
50,000
183.750
233,750
233,750
General funds
General Funds
317.368
357,907
1456,8041
14.8191
213.652
Total unrèstrict￿ funds
551.118
357,907
1456,8041
14.8191
447.402
Restricted funds
City of London ICBTI
Energy Savings Trust
Consutner Association
34,000
22,586
1,000
134,0001
121,4971
11,0001
1.089
57,586
156,4971
1,089
Total of funds
S51,118
415,493
1513,3011
14,8191
448,491
Restricted funds
City of London ICBTI- represent5 funds used for the purpose of Detnenlia Research.
Energy Savings Trust- represent5 funds used on Smarthome technology accessibility testing.
Consumer Association- represents funds used in relation to Bank branch closure research.
Page 22

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
15.
Statement of funds Icontinuedl
Statement of funds- prior year
BalanGe at
1 OGlober
2018
B818nce al
G8Ansl 30 September
{Losses)
2019
Tr8nsfers
I￿10￿1
InGome
Expenditure
Unrestricted
funds
Designated
funds
Office relocation
28,000
20,000
(28,OOQ)
(20,000)
Website
Development
fund
Pension fund
deficit
50,000
,000
183, 750
t83,750
231.750
2,OOQ
233.750
General funds
General Funds
289,261
406,634
(380,927)
(2,000)
317,368
Restricted
funds
A￿SsIble
washing
machines
research
Rate itl Project
Electric car
accessibility
research
A¢￿SSIble
heating
controls
research
17,638
47,527
(77,638)
(63,738)
16,217
48,850
(48,850)
6, 731
{6,731J
16,211
120,746
1136,9571
Total of funds
537,222
527,380
(517,884J
551, 118
Page 23

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
16.
Summary offunds
Summary of funds - current year
8alan¢e at 30
September
2020
Balance at 1
October 2019
Gainsl
IL08¥e81
Incorne
Expenditure
Designated funds
General funds
Restricted funds
233,750
317,368
233,750
213,652
1,089
357,907
57,586
1456,8041
IS6,4971
14,8191
551.118
415,493
1513,3011
14.8191
448.491
Summary of funds - prlor year
Balance at
1 October
2018
Balance at
Gains/ 30 September
(Losses)
2079
Transfers
in/out
Income
Expenditure
Designated funds
General funds
231, 750
289,261
16.211
2,000
(2,000)
233,750
317,368
406,634
120. 746
(380,927J
(136.9571
Restricted funds
537,222
527,380
(577.884J
4,4QO
551. 118
17.
Analysis of n•t ass•ts bètwèèn funds
Analysis of net assets between funds- Current period
Unrestricted
funds
2020
Restrlcte(I
funds
2020
Total
funds
2020
Tangible fixed assets
Fixed asset investrnents
Current assets
Creditois due within one year
30,379
376,305
179,944
1139,2261
30,379
376,305
181.033
1139.2261
1,089
Total
447.402
1,089
448,491
Page 24

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
17.
Analysis of net assets betsyeen funds Icontinuedl
Analysis of net assets be￿een funds- prior period
un￿StIFcted
funds
2079
Total
funds
2Q19
Tangible fixed assets
Fixed asset investrnents
39,717
425,927
192.346
1106.8721
39,717
425,927
192.346
(1Q6.8721
Current assets
Creditors due within one year
Total
551,118
551, 118
18.
Pension commitments
The company is an associated ernployer of a pension scheme, administered by the Consumers, Assoriation. The
Scheme comprises two sections
a hybrid section that combines the features of defined benefit and defined
contribution schernes and piovides benefits based on the higher of 8 fin81 $818ry pension and a money purchase
pension, 8nd a defined contribution only section. It 15 funded by contributions from both employer and employees.
The assets ol the Scheme are held separately from those of the Consumers, Assoaation and ale invested on behalf
of Scheme members by the Scheme trustees.
RIDC is part of a Mult￿emPloYer scheme and will be unable to identify the proportion of any surplusl deficit that
relates directly to its employees. As a result, RIDC does not intend to reflect any surplusl deficit within the balance
sheet as permitted under FRS 102.
Page 25

Docusign En¥ÈlopÈ ID." O48CC34￿5D78-4788-B8424D48c362662￿
RESEARCH INSTITUTE FOR DISABLED CONSUMERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 30 SEPTEMBER 2020
18.
Pension commitments Icontinuedl
The Consumers. Association hybrid scheme combines the features of defined benefit (final salary) and defined
contribution scherne5. As al 30 June 2017. the hybrid scheme. valued under FRS 102. had 8 £9.9m liabilily1£6.5m
liability at 30 June 20161. The rnosl recent tiiennial valuation of the scheme in March 2015 indicated a deficit of
£14.7m. Addition81 contributions to the scherne were made in the year in line with the recovery plan agreed with the
tiustees. Det8ils of the most recent trienni81 valuation 8re not yet available.
19.
Operatlng lease commltments
At 30 September 2020 the Company had commitments to make future minimum lease payments under non-
cancellable operating leases as follows..
2020
2079
Within 1 year
Belw8en 1 and 5 y88r5
After more than 5 years
21.000
84.000
53,842
21,000
84,(100
74.842
Total
158,842
179.842
20.
Related party transactions
During the year a grant of £75,000 (2019.. £75.QOOI was r￿1Ved from The Consumers. Association. a charrty. as
described in the Trustees, Report.
The Ctsnsumers, Association head office is at 2 Marylebone Road, London, NW14DF.
21.
Taxatlon
Research Institute for Disabled Consumers is a registered charity and therefore is not liable to income tax or
corporation tax on income or gains derived from its charrtable activities, as they fall within the various exemptions
available to registered charities.
Page 26