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2025-03-31-accounts

Company number: 2643905 Charity Number: 1006927

Mind in Tower Hamlets, Newham and Redbridge

Report and financial statements For the year ended 31 March 2025

Mind in Tower Hamlets, Newham, and Redbridge

Contents

For the year ended 31 March 2025

Reference and administrative information ......................................................................... 1 Trustees’ annual report .................................................................................................... 3 Independent auditor’s report ........................................................................................... 22 Statement of financial activities (incorporating an income and expenditure account) .......... 27 Balance sheet ................................................................................................................ 28 Statement of cash flows .................................................................................................. 29 Notes to the financial statements .................................................................................... 30

Mind in Tower Hamlets, Newham, and Redbridge

Reference and administrative information

For the year ended 31 March 2025

Company number 2643905 – incorporated in the UK.

Charity number 1006927 – registered in England and Wales Registered office 13 Whitethorn Street and operational London address E3 4DA

Key management personnel

Chair 2023 2024: Chair: Grant Martin (From June 2024)

Treasurer 2023 2024

Treasurer: Dimitrios Goumenos (from June 2024)

Trustees:

Lisa McLean Jane Oldfield Asif Dhanani James Kyne Joanna Abeyie (From 26 February 2025) Dipti Shah (From 26 February 2025) Elise Hensiek (From 26 February 2025) Precious Sithole (From 26 February 2025 and resigned 30 May 2025) Hema Parmar (From 26 February 2025) Max Woolfson (resigned April 2024) Samantha Uwadiae (resigned May 2024) Angela Shannon (completed term 20 November 2024) John Whitehead (completed term 20 November 2024) Jonathan Rae (completed term 20 November 2024) Nick Aellen (completed term 20 November 2024) Vandana Siney (resigned 8 January 2025)

Company Secretary

Bernadette Keane

Senior Leadership Team

Bernadette Keane - Chief Executive Office Tallat Bhatti – Director of Services (Resigned 30 June 2025) Rehana Abbasi - Finance Director Maryan Nur – Head of Services (From 1 May 2024) Laura Carriera – Director of People and Culture (From 11 February 2025)

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Mind in Tower Hamlets, Newham, and Redbridge

Reference and administrative information

For the year ended 31 March 2025

Rashna Begum – Head of Services (interim role from June 2025) Ben Longley – Head of Services (From 28 October 2024 – 28 April 2025) Shahan Islam - HR and Governance Director (resigned 30 May 2024)

Bankers

National Westminster Bank PO Box 10862 180 Shoreditch High Street London, E1 6HY

Auditor

Sayer Vincent LLP Chartered Accountants and Statutory Auditors 110 Golden Lane London EC1Y 0TG

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Mind in Tower Hamlets, Newham, and Redbridge

Trustees’ Annual Report

For the year ended 31 March 2025

The Trustees present their report and the audited financial statements for the year ended 31 March 2025.

Reference and administrative information set out on pages 1 and 2 forms part of this report. The financial statements comply with current statutory requirements, the memorandum and articles of association and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102.

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Mind in Tower Hamlets, Newham, and Redbridge

Trustees’ Annual Report

For the year ended 31 March 2025

Introduction MindTHNR Chair and CEO

We are proud to introduce this Annual Report at a pivotal time for Mind in Tower Hamlets, Newham and Redbridge (MindTHNR). The past year has been one of significant reflection, learning, and laying the foundations for our future. We embarked on developing a new three-year strategy — one that will guide our work in meeting the growing and changing needs of our communities.

The rise in poor mental health across our boroughs, driven by deprivation, inequality, and stretched local services, makes our mission more important than ever. At the same time, we are navigating the reality of declining funding. These challenges only strengthen our resolve to remove barriers to access, extend our reach, and co-produce services that are inclusive, responsive, and shaped by the voices of those we serve.

What gives us confidence is the strength of MindTHNR: our exceptional staff and volunteers, our committed trustees, and the invaluable partnerships we are building. Together, we will continue to innovate, collaborate, and sustain our work — ensuring we remain a trusted, independent, and impactful organisation.

Thank you to everyone who has contributed to our journey this year — our clients, who inspire us daily; our staff and volunteers, for their dedication and compassion; our trustees, for their leadership and guidance; and our funders and partners, for their vital support. It is a privilege to lead MindTHNR as we take these next steps forward, together.

Grant Martin

Chair of Trustees

Bernadette Keane

Chief Executive Officer

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Mind in Tower Hamlets, Newham, and Redbridge

Trustees’ Annual Report

For the year ended 31 March 2025

Strategic Overview

We began developing our new three-year strategy in December 2024 with an engaging and productive trustee workshop, including the five new trustees who were officially co-opted in the Board meeting in February 2025. This marked the start of a collaborative process designed to ensure that our future direction is shaped by the people who know our communities best. Following this, we held a series of in-depth sessions with our dedicated staff teams, volunteers, and clients. These conversations provided invaluable insight, enabling us to co-create a strategy that reflects the aspirations, challenges, and needs of those we support.

As part of this process, we also reviewed and refreshed our organisational values, ensuring they continue to reflect our purpose and ethos. We created a new set of strategic objectives that will guide our work and help us deliver meaningful, lasting impact over the next three years. Together, we have laid the groundwork for a bold, inclusive, and responsive plan that will guide MindTHNR into the future. Our refreshed Vision, Values, and Strategic Objectives are outlined below:

OUR VISION

Mind in Tower Hamlets, Newham and Redbridge vision is of a society where people with mental health and emotional needs are accepted and included without fear of stigma and discrimination, where our clients’ needs and ambitions are supported and people with mental health and emotional needs are free from stigma and discrimination.

VALUES

Our values make it clear exactly what matters to us as well as our expectations for how we will behave in pursuit of our goals:

LOOKING AHEAD OBJECTIVES FOR 2025-2028:

Our strategic objectives outline what we aim to achieve in our five priority areas over the next three years.

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Trustees’ Annual Report

For the year ended 31 March 2025

1. SERVICES

We will sustain and improve our existing services, whilst responding to funding opportunities that are aligned with our strategy, to meet the needs of more people affected by mental illness. We will:

2. PEOPLE AND CULTURE

We will attract, develop, and inspire our staff and volunteers to thrive and deliver the goals of our organisation. We will:

3. PARTNERSHIPS

Build partnerships to share and grow our expertise and expand our impact. We will:

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Trustees’ Annual Report

For the year ended 31 March 2025

We are committed to collaboration and meaningful partnerships aligned with our values and our commitment to Diversity, Equity, Inclusion and Accessibility.

4. FUNDING/FINANCES

We will secure our financial viability by establishing sustainable sources of funding and deliver cost effective services. We aim to increase our revenue by at least 25% over the three years covered by the strategic plan. We will:

5. CO-PRODUCTION

We will put our clients at the heart of everything we do, including increased engagement of clients in the development and evaluation of our work. We will:

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For the year ended 31 March 2025

Trustees’ Annual Report

Public Benefit

The trustees have had due regard to the guidance issued by the Charity Commission on public benefit. They have considered the requirements of the public benefit test and are satisfied that the charity’s activities meet these criteria. We deliver our charitable objects through our services, funded largely by statutory sources to improve the lives of people affected by mental illness through local support groups and services.

Achievements and Performance

Impact of our Strategic Services to deliver change:

Our main activities are outlined below, we focus on the development of services for clients who have mental health distress and/or emotional needs residing in the London boroughs of Tower Hamlets, Newham and Redbridge. These charitable activities are undertaken to further Mind in Tower Hamlets, Newham, and Redbridge’s charitable purposes for the public benefit.

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Trustees’ Annual Report

For the year ended 31 March 2025

Support Services:

Connecting Communities – Tower Hamlets Recovery and Wellbeing Service:

The Connecting Communities Service is the first point of contact for Tower Hamlets residents seeking community-based mental health support, advice, and information. Our dedicated team helps individuals navigate mental health challenges and connect with vital resources across the borough. We create spaces for people to explore hope, connectedness, meaning, and empowerment as part of their recovery journey. This service forms a vital part of the borough’s Recovery and Wellbeing Services, funded by the local authority.

In September 2024, we were proud to secure a retender of the service, expanding our offer to include a floating support service, enhancing our reach and impact.

Responding to a Changing Landscape

This year, the ongoing cost-of-living crisis has placed significant strain on local residents. The impact is reflected in increased demand for our service, with more people seeking support for:

Our Collaborative, Co-produced Approach

We deliver Connecting Communities in close partnership with people with lived experience and local community organisations. Through our Co-production Hub, we ensure that those who use our services shape, design, and influence the care they receive:

What We Offer

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Trustees’ Annual Report

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Community Suicide Prevention Hub – Safe Connections

The Safe Connections Community Hub offers a compassionate and accessible support service for people across North-East London (NEL) who are experiencing, or are concerned about, thoughts of hopelessness and suicide. It provides a vital safety net, ensuring no one faces these challenges alone. Since its launch in 2021, Safe Connections has grown to align with both national and local suicide prevention strategies. What began as a telephone-based support service has evolved into a comprehensive hub offering multiple points of access and tailored pathways.

In 2024, the service introduced two distinct pathways:

The Hub serves residents of the City of London, Barking and Dagenham, Hackney, Havering, Newham, Redbridge, Tower Hamlets, and Waltham Forest. In April 2025, the service will extend its reach through the Goodmayes NELFT 24/7 Crisis Assessment Hub. This development will strengthen pathways from A&E and provide a dedicated space for urgent support. The team also provides followup care for people attending King George Hospital A&E after a suicide attempt. Over the past year, the team supported 212 clients through the Community Pathway, demonstrating the growing need for accessible, high-quality suicide prevention services.

Our Voice – The Sakinah Project

The Sakinah Project, is designed by diverse Muslim women for diverse Muslim women and builds on our aim to deliver bespoke culturally safe and appropriate mental health services. We work closely with faith centres and educational institutions to set up and support safe spaces for women to learn, grow and access support as well as creating sustainable solutions within their community. This network of women, spans across Tower Hamlets, Newham, and Redbridge and in 2024/25 the

network hosted a number of events in the community for International Women’s Day and continue to co-produced women’s wellbeing and local community activity events.

The project has worked with over 100 women to date, providing peer support groups and 1:1 support and has increased awareness of mental health in a community that faces lack of parity of access. The project is funded until April 2027 and we are delighted to partner with the Tower Hamlet’s Mayor’s Fund to continue this valuable work.

We have trained five women who have accessed Sakinah as peer leaders. They are now having a wider impact on their community through setting up their own groups and support networks. Our aim is that this model of in-reach, access and engagement as a culturally competent and culturally safe service can be replicated for communities who are often not able to access mental health support.

Newham Bereavement Service

The Newham Bereavement Service provided early and complex bereavement counselling, including for people with learning disabilities and autism, drop-in peer support groups and group therapy. The service was accredited by the British Association for Counselling and Psychotherapy (BACP) and was

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Trustees’ Annual Report

For the year ended 31 March 2025

delivered by paid and volunteer counsellors. This service was decommissioned in September 2024 and supported 114 clients during the six months April to September 2024.

Langdon Academy Counselling

We are delighted to be working in partnership with Langdon Academy to deliver a specialist counselling service to young people in the academy. This service was launched in October 2023 and in the past year has offered one to one counselling sessions to 186 young people. This counselling support is offered for pupils referred from age 11 – 16 years and our team of counsellors offer talking therapy supplemented by modalities such as play, art and mindfulness. One to one counselling, group counselling and mental health workshops are all offered and tailored to school needs. The counselling teamwork in close partnership with the school Safeguarding team at Langdon Academy.

Tower Hamlets Bereavement Service

Our Tower Hamlets Bereavement Service was commissioned by the East London NHS Foundation Trust in December 2023 to offer brief and bereavement counselling to residents of Tower Hamlets requiring support coping with grief and loss and bereavement. The team delivered bereavement counselling, and early bereavement support for those experiencing a very recent loss, via telephone, video, or face to face appointments. Referrals made via THTT (Tower Hamlets Talking Therapies) and support was provided by a diverse staff team of qualified and volunteer trainee counsellors, as well as admin interns. This service was decommissioned in March 2025, but we have been able to continue supporting current clients and those on the waiting list and will complete their support by June 2025.

Mayor’s Fund – Mindful Barista Programme

We are proud to have secured three-year funding from the Mayor’s Community Grants Programme to develop our Mindful Barista Training Programme, delivered from our Safe Space Café at Open House. The programme’s core aim is to create accessible pathways towards employment, vocational training, and employability for local residents who face mental health challenges — including young people, and marginalised and racialised communities.

Our trained baristas provide hands-on training, experience, and work placements, supporting participants to build skills and confidence as they work towards employment. Central to this is our 12week Mindful Barista training course, in which all volunteers take part. The course equips them with valuable vocational skills that enhance their employability.

The Safe Space Café

Our Safe Space Café, located in our community hub in Tower Hamlets, is open five days per week, with additional evening access for community groups and activities. The café is a registered food business, inspected by the local authority and compliant with all relevant food safety regulations. The café provides not just a welcoming space for the community, but also a supportive, real-world training environment where participants gain practical experience, build confidence, and connect with others on their journey towards work and wellbeing.

Supported Self Help

Supported self-help is an early Tier 1 intervention service aimed at supporting people with low to moderate mental health needs. Individuals can refer themselves into the service or be referred into the service by a family member, their GP or their local Mind. We worked in partnership with Mind in Waltham Forest, City and Hackney and Havering Mind to deliver this support intervention with a particular focus on Mind’s three strategic priority audiences (young people, those experiencing

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Trustees’ Annual Report

For the year ended 31 March 2025

poverty and those from racialised communities) as we know they are disproportionately affected. Referrals were allocated from National Mind and over year this service supported 101 clients.

Community Projects:

Tower Hamlets Community Connectors

Our Community Connectors work as part of the Wapping Community Mental Health Team (CMHT) in Stepney and Wapping. This is a multi-disciplinary team of health care professionals that includes social workers, nurses, GPs, employment advisors, psychiatrists, and social prescribers. The Community Connectors support people with serious mental health issues to be able to thrive by facilitating quick and easy access to appropriate support:

In total the service supported 235 delivering 268 sessions for the period April 2024- March 2025

Older Adults Community Connectors

The Older Adults Connector delivers and develops an integrated way of working with people over 65. This is done by increasing access to support through our older adult’s connector worker, as we know that older adults with mental health are at higher risk of isolation, loneliness, and poor physical health in later life. In the last year we supported 108 older adults totalling 282 one to one support sessions.

Newham Community Connectors

The Newham Community Connector program is an innovative partnership with Community Links, Aston Mansfield, and East London NHS Foundation Trust. Our team of connector workers provides support which goes beyond health goals to life goals, delivering support, which is closer to home, connecting people to each other and their communities. Our connectors work as part of a multidisciplinary team creating pathways of support for service users and are the ‘glue,’ linking service users in with experts and local assets, as well as supporting work in partnership with external stakeholders to complement interventions.

Newham Together Cafe

The Together Café provides a welcoming, safe and therapeutic space as an alternative to other crisis services such as A&E. We provide out-of-hours support to reduce immediate crisis and to a safety plan for those with mental health problems, experiencing self-defined mental health crises. We aim to prevent escalation, reduce isolation, increase independence and self-management and improve wellbeing by drawing on strengths, resilience, and coping mechanisms. We do not aim to provide long-term support. The Together Café is commissioned by ELFT to provide support to individuals who are experiencing crisis, severe distress and/or related mental health difficulties. Support is offered by both Mind and ELFT staff, on an integrated staffing model. The service mobilised in June 2024 and

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Trustees’ Annual Report

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supported 425 clients during the year 2024-25, with increases in the number of clients each month. The service has formed relevant partnerships with other agencies and provides outreach.

Advocacy Services:

The advocacy service supports and safeguards individuals in our local communities, mental health units, care homes and hospital settings, by informing them of and supporting them to secure their rights. The service empowers clients to be able to make informed decisions with regards to their care and treatment by advising them of options available to them, so they can obtain additional support from provisions they would like to access.

Our services include:

The advocacy service has continued to build on our relationships with our local communities and stakeholders and engaged with the spiritual and pastoral care service to facilitate client support on the mental health unit. Additionally, we were successful in obtaining funding for the Independent Mental Health Service for a further three years. The advocacy service supported over 471 individuals over the last year including 75 people detained under the Mental Health Act.

Employment Services:

IAPT Employment Service

The Tower Hamlets Talking Therapies Employment Service is commissioned by the Department of Work and Pensions and is subcontracted to MindTHNR by the East London Foundation Trust. This was the fifth year the service has been delivered by MindTHNR, with funding currently secured until 31st March 2026. Our IAPT Employment Advice service is part of Tower Hamlets Talking Therapies and is delivered in partnership with East London NHS Foundation Trust. Service is accredited by the nationally recognized quality mark for Advice and Guidance service – The Matrix Standard. We offer clients accessing Talking Therapies an opportunity to improve their recovery by supporting them with employment difficulties through person-centred one-to-one sessions. The service supports clients ranging from senior executives to first-time job seekers and those who are long-term unemployed to find and retain work. Over the year we have supported 1,348 clients with their well-being and job seeking or job retention plans.

Safeguarding

At MindTHNR, safeguarding is at the heart of everything we do. We believe that:

We are committed to:

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Trustees’ Annual Report

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Building on the learning from the Safeguarding Rapid Review completed last year, we implemented a robust action plan to strengthen and continually improve our safeguarding practices. This includes:

We are committed to maintaining the highest standards of safeguarding so that all those who come into contact with MindTHNR feel safe, respected, and supported.

Financial Review

In the financial year to 31 March 2025, Mind in Tower Hamlets, Newham, and Redbridge had a total income of £3,012,442 (2024: £3,656,443), representing a 18% decrease in income. Total expenditure was £2,932,524 (2024: £3,503,004), a decrease of 16%.

The Pension Trust reported a deficit of £16,950 to be paid over the next three years to March 2028, factoring this into the finances resulted in a total operating surplus of £62,969 for the year (2024: surplus of £153,439).

Our unrestricted funds have increased to £803,087 (2024: £726,896). We have designated reserves of £191,555 (2024: £199,171) Including £66,555 (2024: £74,171) to cover the depreciation of our fixed assets and £125,000 (2024: £125,000) of allowances for potential costs identified. This leaves general unrestricted funds at £611,533 (2024: £527,725).

We remain vigilant about the organisation’s expenditure and running costs to ensure that we can deliver our services in a financially viable manner, whilst continuing to grow unrestricted funds. Both our strategic plan and our operational business plan are ambitious about delivering an expanding range of high-quality services to our clients.

We are committed to annually reviewing and improving our financial policies, procedures and accounting systems and are confident that the information within the system is accurate and transparent and therefore provides management, Trustees, and stakeholders with a clear view of our financial position and performance.

Going Concern

The Trustees regularly review operational budgets and cash flow projections alongside operational and financial risks in order to ensure that the charity remains financially robust and to assess the

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charity’s ability to meet its liabilities as they fall due and to continue to trade as a going concern. The charity benefits from good visibility of contracted income for the large majority of the services it provides which assists this exercise.

The most significant challenge to the financial sustainability and performance of the charity is the impact of elevated inflation levels which translates to higher operating costs, particularly employment costs, which is MindTHNR’s largest area of expenditure. The leadership team and Trustees are managing the exposure to this risk by seeking commensurate increases in income levels for each service as well as maintaining tight cost control.

A review of these cash flow projections by the Trustees and assessment of financial and operating risks of the charity once again supports the preparation of these accounts on a going concern basis. Additional detail of the reserves position in the context of the reserves policy is provided below.

We remain committed to reviewing our strategy and operational planning to enable us to develop new services with a firm funding base whilst continuing to control our operating costs. Mind in Tower Hamlets, Newham and Redbridge has seen significant growth in the recent years and is operating with a solid foundation of secured funding. Trustees are committed to continuing to develop the service and to ensure that the organisation offers services that are of a high quality and offer added value to our clients. Trustees are aware of their need to maintain a close review of income and expenditure as well as have strong strategic plans for the future.

Further assessment of the charity’s going concern position in note 1d).

Reserves Policy

Mind in Tower Hamlets, Newham and Redbridge is acutely aware of the need to sustain its viability in the medium to long term.

The Trustees consider it prudent to maintain an unrestricted level of reserves which will enable it to fulfil its contractual obligations. In accordance with the charity’s Reserves Policy, the Trustees are committed to building sufficient unrestricted reserves to cover a 25% fall in the contribution of contracted income to central operating costs for a period of two years, plus an allowance for any other unforeseen expenditure required to maintain MindTHNR’s operations (e.g., uninsured repairs and maintenance work to the buildings operated by MindTHNR).

Based on the budget for 2025/26 the Trustees have calculated a reserves target (as described above) of £411k to cover 25% shortfall in central costs of c. £411k pa for two years plus £50,000 being the Trustees’ assessment of a reasonable allowance for other unforeseen expenditure – totalling £461k. We designated reserves of £125k relating to identified potential additional expenditure to the Charity in the future. These are added back in the calculation of the reserves for comparison with the reserves target.

As explained above, our unrestricted funds would be £747,833 (2024: £652,725). This is equivalent to 162% of target reserves as defined above (2024: 122% of target reserves)

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Trustees’ Annual Report

For the year ended 31 March 2025

Principal Risks and Uncertainties

MindTHNR risk management approach is not designed to eliminate risk entirely but provides a framework within which risks and opportunities are identified, prioritised and managed in accordance with the organisation’s policies and procedures. This is to ensure that we maintain a high-quality service to clients while allowing the flexibility required to adapt to the nature of our work supporting people affected by mental health.

We review organisational risks in a structured way to ensure that we identify risks and take action to eliminate or mitigate the impact of risks that the charity is exposed to. This approach is focused on our comprehensive risk register which reviewed and update on a quarterly basis, first by the senior management team and then by the Finance Sub-committee and the HR and Governance Subcommittee before a final review and ratification by the Board of Trustees. This review includes the following key steps:

The key risks which the charity has been actively managing through this process during the period are:

RISK MANAGEMENT
Governance Risk
Lack of good governance
and strategic leadership
leading to mission drift and
reduced impact/or inability
to adapt, meaning we fail to
remain relevant.		 •
An independent Board of Trustees with a wide range of skills and
experience
•
A well-documented governance structure and reporting lines with
oversight from specialist committees and panels including
Finance, & Risk Committee and a HR, Governance & safeguarding
Committee.
•
Guidance against the Charity Governance Code
•
Audit from National Mind every five years
•
Mind Quality Mark assessment review
Finance Risks
Increased costs and
insufficient income to
deliver mission andplans,		 •
We are recruiting a Fundraising manager to support with
fundraising and unrestricted income through grants.
•
Regular review of financial performance, projections, and
financial controls by the leadership team and the Finance & Risk

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Trustees’ Annual Report

For the year ended 31 March 2025

For theyear ended 31 March 2025
heightened by economic
climate		 Committee, with ongoing reporting to the Board, through the
Annual budgeting and forecasting processes
•
Robust financial modelling of income, costs, margins, reserves,
cash balances and cash flow
•
Delegated authority process, ensuring trustee and leadership
•
review of significant income and expenditure
•
Building of relationship with corporates for donations and pro-
bono works.
Safeguarding
Ineffective professional
practice and safeguarding
policies and procedures
putting vulnerable adults
and young people at risk		 •
Governance, HR and Safeguarding subcommittee in place
•
A safeguarding rapid review was undertaken in April 24, all the
actions from this has been completed during the year
•
Review of internal and external safeguarding measures and
safeguarding policy to ensure ongoing compliance with best
practice
Operational Risks
Staffing issues meaning
reduced capacity and loss
of knowledge and skills
Cyber security attacks and
data breaches
Failure to create a fully
equitable, diverse,
inclusive organisation
leads to impact on mission
and reputational risk.		 Staffing issues
•
Review and improve internal People policies and procedures to
provide clarity and support for all staff
•
Develop line managers to support their teams from induction
through to exit, prioritising having meaningful conversations
about performance.
•
Improve recognition across the organisation to ensure staff feel
valued and appreciated Password protection and multi-factor
authentication are in place to enhance system security.
•
Password protection and multi-factor authentication are in place
to enhance system security.
•
Monthly cyber security training is provided to staff to ensure
ongoing awareness of current threats and attack methods.
•
Cyber insurance coverage is maintained to protect the charity’s
finances in the event of a data breach or cyber-attack.
EDIA
Our greatest strength is the diversity of both our staff and our clients;
however, we know more needs done to ensure we are a truly inclusive
and equitable organisation. To support this, we need to implement
several recommendations from our all-staff survey, covering the
following themes.
•
Inclusion and Belonging
•
Training Awareness and Education
•
Psychological Safety and Microaggressions
•
Celebration,Communityand Connection

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Trustees’ Annual Report

For the year ended 31 March 2025

For theyear ended 31 March 2025
•
Accessibility and Support
Fraud and Regulatory risk
Risk of fraud leading to
financial challenges for the
organisation.		 •
Senior level engagement in policy setting and ongoing
improvements to performance management and reporting
•
Leads in place for safeguarding, health and safety, data
protection, information security, and quality and performance
•
Review of, and investment in IT systems and information reporting
•
Delegated authority in place to ensure appropriate level of review/
approval of financial transactions and commitments

Structure, Governance and Management

Governing Document

Mind in Tower Hamlets, Newham, and Redbridge (“MindTHNR”) (the word ‘Limited’ being omitted by licence from the Department of Trade) is incorporated as a company limited by guarantee and not having a capital divided by shares.

The organisation is a charitable company limited by guarantee, incorporated on 6 September 1991, and registered as a charity on 6 March 1992. The company was established under a Memorandum of Association which established the objects and powers of the charitable company and is governed under its Articles of Association. These articles were amended in March 2023 following a legal name change in February 2023.

Good governance

The board of trustees is committed to developing and maintaining high standards of governance throughout the charity and has developed practice that follows the standards laid out in the Charity Governance Code. Our annual board strategy day provides an opportunity for the board and leadership team to review the strategy and prioritise areas of work for the coming year. During the year, trustees have been involved in the development of the new three-year Strategy. This will guide the work of the Charity from 2025 to 2028.

We have policies and procedures in place that underpin the requirement to act with integrity and in the best interests of the charity and its charitable purposes. We undertake a skills audit to record skills and experience, identify gaps and this informs the process for appointing new trustees.

Recruitment and appointment of Trustees

The approach to recruitment and appointment of Trustees is set out in our Articles of Association. The honorary officers: The Chair, Vice-Chair, and the Treasurer, as well as other Trustees, are elected at the Annual General Meeting by the members of MindTHNR.

The Board of Trustees reviews the skill set of its members regularly and whenever a vacancy arises. Vacancies are advertised on our website and through our channels as well as externally on relevant platforms. Appointments are overseen by the HR, Governance & Safeguarding Committee and once

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appointed by the Board, new Trustees are inducted by the Chief Executive and other relevant staff members. Trustees are given information on the legal duties and expectations of a Trustee and invited to attend relevant events.

All Trustees give their time voluntarily and receive no benefits from the charity. Any expenses reclaimed from the charity are set out in note 6 to the accounts.

Management and staff

The Board of Trustees is legally responsible for the strategic direction of the charity, including approving the annual plan and budget. The Board monitors risk and progress against these plans and budgets and it makes decisions about the appointment of trustees and senior staff. Lead trustees are appointed to oversee key areas of work as needed. Day-to-day operation of the organisation is delegated to the Chief Executive and the Leadership Team

Relationships with Other Organisations

Collaboration with other organisations, is a key aim for MindTHNR. We are an influential and active member of a range of mental health and charity networks. We have a number of strong relationships with various organisations, those considered as related parties are:

MindTHNR is affiliated to National Mind. There were no related party transactions during the year.

Remuneration Policy for Key Management Personnel

We look to ensure that salaries for all posts are banded within a range commensurate with the job role. The remuneration of senior staff is reviewed annually and monitored against average earnings in the sector for similar roles. Salaries for new roles are benchmarked using a consistent job evaluation approach with existing roles. The CEO’s performance appraisal and remuneration review is managed by the Board which makes recommendations on setting the salary of the CEO to the Board for approval. We are a London Living Wage employer.

Statement about Fundraising Practice

Mind in Tower Hamlets, Newham and Redbridge have not undertaken any fundraising in 2024-2025, however we are recruiting for a Fundraising Manager, who will work alongside our strategic and operational plan and contribute to diversifying our income and expanding our areas of benefit.

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Trustees’ Annual Report

For the year ended 31 March 2025

Ethical Fundraising

We are committed to ethical fundraising, ensuring that we do not accept donations or support from companies who are in direct conflict with our aims. We have an Ethical Fundraising Policy that will support this strategy and be embedded into any fundraising activities. We are members of the Fundraising Regulator and comply with their code of fundraising practice. We have not received any complaints about fundraising during the year.

Statement of Responsibilities of the Trustees

The Trustees (who are also directors of Mind in Tower Hamlets, Newham, and Redbridge for the purposes of company law) are responsible for preparing the Trustees’ annual report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the Trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to:

The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the Trustees are aware:

The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

20

Mind in Tower Hamlets, Newham, and Redbridge

Trustees’ Annual Report

For the year ended 31 March 2025

Members of the charity guarantee to contribute an amount not exceeding £1 to the assets of the charity in the event of winding up. The total number of such guarantees on 31 March 2025 were 10 (2024: 10). The Trustees are members of the charity, but this entitles them only to voting rights. The Trustees have no beneficial interest in the charity.

Trustees’ expenses

One trustee was reimbursed £58 for travel expenses in the year (2024: 0). There was no trustees’ remuneration or other benefits for the year ended 31 March 2025

Auditor

Sayer Vincent LLP was re-appointed as the charitable company's auditor during the year and have expressed their willingness to continue in that capacity.

The Trustees’ annual report has been prepared in accordance with the special provisions applicable to companies subject to the small companies' regime.

The Trustees’ annual report has been approved by the Trustees on 12 November 2025 and signed on their behalf by

Grant Martin Chair

21

Independent auditor’s report

To the members of

Mind in Tower Hamlets, Newham, and Redbridge

Opinion

We have audited the financial statements of Mind in Tower Hamlets, Newham, and Redbridge (the ‘charitable company’) for the year ended 31 March 2025 which comprise the statement of financial activities, balance sheet, statement of cash flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is enough and appropriate to provide a basis for our opinion.

Conclusions relating to going concern.

In auditing the financial statements, we have concluded that the Trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on Mind in Tower Hamlets, Newham, and Redbridge's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report.

22

Independent auditor’s report

To the members of

Mind in Tower Hamlets, Newham, and Redbridge

Other information

The other information comprises the information included in the Trustees’ annual report, other than the financial statements and our auditor’s report thereon. The Trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements, or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception.

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees’ annual report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

23

Independent auditor’s report

To the members of

Mind in Tower Hamlets, Newham, and Redbridge

Responsibilities of Trustees

As explained more fully in the statement of Trustees’ responsibilities set out in the Trustees’ annual report, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken based on these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud are set out below.

Capability of the audit in detecting irregularities

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, our procedures included the following:

24

Independent auditor’s report

To the members of

Mind in Tower Hamlets, Newham, and Redbridge

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission, or misrepresentation.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

25

Independent auditor’s report

Mind in Tower Hamlets, Newham, and Redbridge

To the members of

Use of our report

This report is made solely to the charitable company's members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Joanna Pittman (Senior statutory auditor) Date: 1 December 2025 for and on behalf of Sayer Vincent LLP, Statutory Auditor 110 Golden Lane, LONDON, EC1Y 0TG

26

Mind In Tower Hamlets, Newham and Redbridge

Statement of financial activities (incorporating an income and expenditure account)

For the year ended 31 March 2025

Unrestricted
Note
£
Income from:
2
17,734
3a
1,318,352
3b
223,462
3c
329,133
3d
663,893
12,087
32,771
2,597,432
4
1,261,599
4
270,684
4
380,204
4
591,803
2,504,290
5
93,141
93,141
(16,950)
76,192
Reconciliation of funds:
726,896
17
803,087
~~-~~
Total funds carried forward
Total funds brought forward
Net income/(expenditure) for the year
Net income / (expenditure) before other
recognised gains and losses
Actuarial gains/(losses) on defined benefit
pension schemes
Net movement in funds
Total income
Expenditure on:
Total expenditure
Charitable activities
Advocacy Projects
Employment, advice & information
Support Services
Community Projects
Donations and legacies
Charitable activities
Advocacy Projects
Employment, advice & information
Investment income
Other income
Support Services
Community Projects		 Unrestricted
Note
£
Income from:
2
17,734
3a
1,318,352
3b
223,462
3c
329,133
3d
663,893
12,087
32,771
2,597,432
4
1,261,599
4
270,684
4
380,204
4
591,803
2,504,290
5
93,141
93,141
(16,950)
76,192
Reconciliation of funds:
726,896
17
803,087
~~-~~
Total funds carried forward
Total funds brought forward
Net income/(expenditure) for the year
Net income / (expenditure) before other
recognised gains and losses
Actuarial gains/(losses) on defined benefit
pension schemes
Net movement in funds
Total income
Expenditure on:
Total expenditure
Charitable activities
Advocacy Projects
Employment, advice & information
Support Services
Community Projects
Donations and legacies
Charitable activities
Advocacy Projects
Employment, advice & information
Investment income
Other income
Support Services
Community Projects		 Restricted
£
-
92,934
322,077
-
-
-
-		 2025
Total
£
17,734
1,411,286
545,539
329,133
663,893
12,087
32,771		 Unrestricted
£
34,199
1,604,883
-
470,165
864,113
25,393
22,449		 Restricted
£
-
208,496
413,265
-
13,480
-
-		 2024
Total
£
34,199
1,813,379
413,265
470,165
877,593
25,393
22,449
2,597,432 415,011 3,012,442 3,021,202 635,241 3,656,443
1,261,599
270,684
380,204
591,803		 41,202
387,032
-
-		 1,302,800
657,716
380,204
591,803		 1,530,323
-
600,361
715,058		 240,045
401,147
-
16,071		 1,770,368
401,147
600,361
731,129
2,504,290 428,233 2,932,524 2,845,741 657,263 3,503,004
93,141 (13,222) 79,919 175,461 (22,022) 153,439
93,141 (13,222) 79,919 175,461 (22,022) 153,439
(16,950) - (16,950) - - -
76,192 (13,222) 62,969 175,461 (22,022) 153,439
726,896 188,931 915,827 551,435 210,954 762,389
803,087 175,708 978,796 726,896 188,931 915,827
~~-~~

All of the above results are derived from continuing activities. There were no other recognised gains or losses other than those stated above. Movements in funds are disclosed in Note 17 to the financial statements.

27

Mind In Tower Hamlets, Newham and Redbridge

Company no. 2643905

Balance sheet

As at 31 March 2025

Note
Fixed assets:
10
Current assets:
11
Liabilities:
12
14
16
17
Total unrestricted funds
Restricted income funds
Unrestricted income funds:
Designated funds
Excluding long term pension liability
Total charity funds
Long term pension liability
General funds including long term pension liability
Total assets less current liabilities
Debtors
The funds of the charity:
Creditors: amounts falling due within one year
Net current assets
Total net assets
Creditors: amounts falling due after one year
General funds
Tangible assets
Cash at bank and in hand		 £
286,746
774,196		 2025
£
242,263		 £
109,927
889,208		 2024
£
263,102
242,263
747,834		 263,102
652,724
1,060,941
(313,108)		 999,135
(346,411)
191,555
622,833
(11,300)		 199,171
527,725
-
990,097
(11,300)		 915,827
-
978,796 915,827
175,708
803,087		 188,931
726,896
611,533 527,725
978,796 915,827

Approved by the trustees on 12 November 2025 and signed on their behalf by

Grant Martin Chair

Dimitrios Goumenos Treasurer

28

Mind In Tower Hamlets, Newham and Redbridge

Statement of cash flows

For the year ended 31 March 2025

Reconciliation of net expenditure to net cash flow from operating activities

Note
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
Change in cash and cash equivalents in the year
(as per the statement of financial activities)
Depreciation charges
Dividends, interest and rent from investments
Decrease/(increase) in debtors
Cash flows from operating activities
Net cash used in investing activities
Net cashflow generated from/(used in) operating activities
Cash flows from investing activities:
Dividends, interest and rents from investments
Net Income / (expenditure) for the reporting period
Purchase of fixed assets
Gains from pension valuation
Net cash generated from / (used in) operating activities
(Decrease)/increase in creditors		 £
£
(109,929)
12,087
(17,171)
(5,084)
(115,013)
889,208
774,196
2025		 £
£
(109,929)
12,087
(17,171)
(5,084)
(115,013)
889,208
774,196
2025		 2025
£
79,919
38,011
(12,087)
(176,819)
(22,003)
(16,950)		 2024
£
153,439
62,977
(25,393)
(42,013)
18,184
-
(109,929) 167,194
(115,013)
889,208		 190,847
698,363
774,196 889,208

29

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 31 March 2025

Mind in Tower Hamlets, Newham and Redbridge is a charitable company limited by guarantee and is incorporated in the United Kingdom.

The registered office address is Open House, 13 Whitehorn Street, London, E3 4DA.

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)(Charities SORP FRS 102), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

The charitable company meets the definition of a public benefit entity under FRS 102.

The trustees, with the support from management, have worked on new service developments to sustain the charity for the future and build up reserves. This has resulted in the charity realising a surplus this year. The trustees acknowledge that the upcoming year is a deficit budget, however our reserves at >158% of the target ensures resilience during this difficult period. The trustees remain focused on maintaining the medium term financial sustainability of the charity through increased income streams and ensuring that operating costs remain within budget limits.

The trustees review the budgets, forecasts, cash flow projections and risk associated with forecast income streams while considering the going concern assumption. Following this review, and noting that the charity does not have any financial borrowings, the trustees consider that there are no other material uncertainties about the charity's ability to continue as a going concern.

Recognition of income takes place in accordance with applicable accounting policies and results are presented in accordance with SORP & FRS 102. All incoming resources are included in the Statement of Financial Activities when there is entitlement to receive them, it is probable that the income will be received and that the amount can be measured reliably.

Grants and donations are recorded in the period in which they are received or the Charity is entitled to the income. Any donations tied to a particular purpose are credited to restricted reserves.

Income from revenue grants and other grants are credited to the Statement of Financial Activities when received or receivable. Where unconditional entitlement to grants receivable is dependent on fulfilment of conditions within the Charity's control, the incoming resources are recognised when there is sufficient evidence that conditions will be met, is probable that the income will be received and the amount can be measured reliably and is not deferred.

Contractual income is recognised when the charity has entitlement to the funds, any performance conditions attached to the income have been met, it is probable that the income will be received and that the amount can be measured reliably.

Income received in advance of the provision of a specified service is deferred until the criteria for income recognition are met.

Donated professional services and donated facilities are recognised as income when the charity has control over the item or received the service, any conditions associated with the donation have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In the case of donated fixed assets, a designated fund is created reflecting the book value of the asset, which is then reduced over the useful economic life of the asset in line with its depreciation.

On receipt, donated gifts, professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

The value of services provided by general volunteers has not been included in the Statement of Financial Activities.

Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure which meets these criteria is charged to the fund.

Unrestricted general funds are donations and other incoming resources received or generated for the charitable purposes. The General fund has to provide for the net deficit of any activities that have inadequate income of their own and for the central operating costs of the charity.

Designated funds are unrestricted funds earmarked by the trustees for particular purposes.

30

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 31 March 2025

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Resources expended include attributable VAT which cannot be recovered as Mind In Tower Hamlets and Newham is not currently VAT registered. Expenditure is classified under the following activity headings:

Items of equipment are capitalised where the purchase price exceeds £1,500. Depreciation costs are allocated to activities on the basis of the use of the related assets in those activities. Assets are reviewed for impairment if circumstances indicate their carrying value may exceed their net realisable value and value in use.

Depreciation is provided at rates calculated to write down the cost of each asset to its estimated residual value over its expected useful life. The depreciation rates in use are as follows:

 Long leasehold premises 45 years  Fixtures & equipment 25% on cost  Computer equipment 25% on cost

l) Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

m) Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

o) Pensions

The charity operates one pension scheme, it being a multi - employer pension scheme on behalf of its staff. It is not possible to separately identify the assets and liabilities of participating employers on a consistent and reasonable basis.

The charity has recognised its committed liability for past service deficits for this scheme and these are noted as a liability on the balance sheet and as a long term pension liability reserve. This scheme is now closed to new members.

31

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 31 March 2025

2
Income from donations and legacies
Unrestricted
£
17,684
50
17,734
3
Unrestricted
£
25,470
-
-
-
-
167,494
83,207
803,282
-
50,723
-
-
-
-
68,817
92,000
-
-
-
-
20,000
7,360
a)
1,318,352
-
-
-
-
223,462
b)
223,462
39,390
248,743
-
41,000
c)
329,133
-
62,264
601,628
d)
663,893
2,534,840
London Borough of Tower Hamlets - Upskill (Ended 2023
Membership subscriptions
Young Minds Redbridge (Ended June 2024)
Suicide Prevention Hub
Community Barnet - Complaints Advocacy
Donations and fundraising
Income from charitable activities
Total Income from donations and legacies
Newham Community Connectors
Supported Self Help (Ended March 2025)
Mind EDI (Ended 2023 2024)
Maximus Coping with Life (ended 2023 2024)
East London NHS Foundation – IAPT Employment
London Borough of Tower Hamlets - IMHA
Garfield Weston (Ended 2023 2024)
Redbridge Peer Support Workers (Ended
Redbridge Older People Talking Therapies
TH Bereavement Service (Started December 2023)
Total income from charitable activities
Sub-total for advocacy projects
Sub-total for Employment, advice and information
Newham Together Café (Started May 2024)
Sub-total for Community Projects
East London Foundation Trust - Adolescent Advocacy
Other income from support services projects (Safespace Café)
NHS Newham CCG – IPS Newham NHS England (TUPE out
01/07/2024)
London Borough of Tower Hamlets - Connecting Communities
Mayors Fund - Barista (Started End of 2023)
Mayors fund - Our voices (Started End of 2023)
Sports England (Ended March 2025)
London Borough of Havering – Havering Advocacy (Ended
March 2024)
Sub-total for support services
New Horizon - City Bridge (Ended 2023 2024)
CAF Our voices (Ended 2023 2024)
Rapid study with Mind (Ended September 2024)
Newham Bereavement Service (Ended September 2024)
ELFT Talking Therapies (NTT and THTT) (Ended November
Tower Hamlets Community Connectors
Older Adult Community Connector
Discovery College (Ended June 2024)
TT Equity Fund (Ended 2023 2024)
Langdon School Counselling
Pemberton Barnes		 Unrestricted
£
17,684
50		 £
-
-
Restricted		 2025
Total
£
17,684
50		 Unrestricted
£
34,129
70		 £
-
-
Restricted		 2024
Total
£
34,129
70
17,734 - 17,734 34,199 - 34,199
Unrestricted
£
25,470
-
-
-
-
167,494
83,207
803,282
-
50,723
-
-
-
-
68,817
92,000
-
-
-
-
20,000
7,360		 £
-
-
-
3,535
-
-
-
-
-
-
-
21,012
-
17,086
-
-
-
20,000
25,000
6,300
-
-
Restricted		 2025
Total
£
25,470
-
-
3,535
-
167,494
83,207
803,282
-
50,723
-
21,012
-
17,086
68,817
92,000
-
20,000
25,000
6,300
20,000
7,360		 Unrestricted
£
12,739
7,200
-
-
18,750
207,240
182,120
665,425
-
116,221
-
-
314,957
-
39,836
30,667
9,728
-
-
-
-
-		 £
-
-
40,000
30,396
-
-
-
-
33,456
-
32,982
37,869
-
8,543
-
-
-
8,333
10,417
6,500
-
-
Restricted		 2024
Total
£
12,739
7,200
40,000
30,396
18,750
207,240
182,120
665,425
33,456
116,221
32,982
37,869
314,957
8,543
39,836
30,667
9,728
8,333
10,417
6,500
-
-
1,318,352
-
-
-
-
223,462		 92,934
54,705
44,347
80,822
142,202
-		 1,411,286
54,705
44,347
80,822
142,202
223,462		 1,604,883
-
-
-
-
-		 208,496
146,940
45,389
82,947
137,989		 1,813,379
146,940
45,389
82,947
137,989
-
322,077
-
-
-
-		 545,539
39,390
248,743
-
41,000		 -
38,693
241,499
148,973
41,000		 413,265
-
-
-
-		 413,265
38,693
241,499
148,973
41,000
329,133
-
62,264
601,628		 -
-
-
-		 329,133
-
62,264
601,628		 470,165
-
249,057
615,056		 -
13,480
-
-		 470,165
13,480
249,057
615,056
663,893 - 663,893 864,113 13,480 877,593
2,534,840 415,011 2,949,851 2,939,161 635,241 3,574,402

32

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

4a Analysis of expenditure (current year)

Charitable activities

Staff costs (Note 6)
Direct costs
Premises costs
Office and supplies costs
Depreciation
Consultancy
Audit remuneration
Governance cost
Support costs
Governance costs
Total expenditure 2025
Total expenditure 2024		 Support
services
£
793,025
88,845
-
9,276
-
138
-
-		 Community
projects
£
355,596
47,308
23,405
23,504
-
150
-
-		 Advocacy
projects
£
252,559
2,045
-
1,529
-
3,975
-
-		 Employment
advice &
information
£
398,342
5,347
-
1,182
-
-
-
-		 Support
costs
£
501,893
66,192
45,822
227,600
38,011
32,260
14,520
-		 Governance
costs
£
-
-
-
-
-
-
-
-		 2025
Total
£
2,301,415
209,737
69,227
263,090
38,011
36,523
14,520
-		 2024
Total
£
2,733,411
270,719
56,520
272,307
62,977
87,414
19,656
-
891,284
411,516
-		 449,963
207,753
-		 260,109
120,095
-		 404,870
186,933
-		 926,298
(926,298)
-		 -
-
-		 2,932,523
-
-		 3,503,004
-
-
1,302,800 657,716 380,204 591,803 - - 2,932,524 -
1,770,368 401,147 600,361 731,129 - - 3,503,004

33

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

4b Analysis of expenditure (previous year)

Charitable activities

Staff costs (Note 6)
Direct costs
Premises costs
Office and supplies costs
Depreciation
Consultancy
Audit remuneration
Governance cost
Support costs
Governance costs
Total expenditure 2024		 Support
services
£
1,195,911
146,323
8,500
22,276
-
13,060
-
-		 Community
projects
£
248,332
57,582
8,155
-
-
-
-
-		 Advocacy
projects
£
405,152
12,535
167
5,911
-
46,274
-
-		 Employment
advice &
information
£
546,518
17,880
2,000
6,023
-
-
-
-		 Support
costs
£
337,498
36,399
37,698
238,097
62,977
28,080
-		 Governance
costs
2024
Total
£
£
-
2,733,411
-
270,719
-
56,520
-
272,307
-
62,977
-
87,414
19,656
19,656
-
-
19,656
3,503,004
-
-
(19,656)
-
-
3,503,004
1,386,070
374,364
9,934		 314,069
84,827
2,251		 470,039
126,953
3,369		 572,421
154,605
4,102		 740,749
(740,749)
-
1,770,368 401,147 600,361 731,129 -

34

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

This is stated after charging:

This is stated after charging:
2025 2024
£ £
Depreciation 38,010 62,977
Operating lease rentals:
Photocopier 1,589 -
Auditor's remuneration (excluding VAT):
Other Services - 3,400
Audit 12,000 12,000

6 Analysis of staff costs, trustee remuneration and expenses, and the cost of key management personnel

Staff costs were as follows:

Staff costs were as follows:
Salaries and wages
Social security costs, ER NIC
Employer’s contribution to pension schemes		 2025
£
2,052,618
182,161
66,636		 2024
£
2,416,566
227,504
89,341
2,301,415 2,733,411

1 employee earned (excluding employer national insurance and employer pension) between £90,000 and £100,000 during the year (2024: 1 between £80,000-£90,000).

The total employee remuneration including pension contributions and national insurance of the key management personnel was £429,358 (2024: £284,715).

The total redundancy costs in the year were £52,848 (2024: 0) for 8 members of staff.

The charity trustees were not paid and did not receive any other benefits from employment with the charity in the year (2024: £nil). No charity trustee received payment for professional or other services supplied to the charity (2024: £nil).

One Trustee was reimbursed for their travel expenses of £58 (2024: £0).

7 Staff numbers

The average number of employees (head count based on number of staff employed) during the year was as follows:

Employment, advice & information
Support Services
Community Projects
Support
Advocacy Projects
Governance		 2025
No.
34
8
8
9
9
1		 2024
No.
33
9
11
17
11
1
69 82

There are no related party transactions to disclose (2024: none) other than those already disclosed in note 6. There were no Trustee donations made in the year (2024: £716).

8 Related party transactions

35

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

9 Taxation

The charitable company is exempt from corporation tax as all its income is charitable and is applied for charitable purposes.

10 Tangible fixed assets

Tangible fixed assets
Eliminated on disposal
At the end of the year
Net book value
Disposals in the year
Additions in the year
At the start of the year
Charge for the year
At the end of the year
Cost
Depreciation
At the start of the year
At the end of the year
At the start of the year		 Long
leasehold
premises
£
895,202
9,600		 Fixtures and
equipment
£
0
186,751
2,232
-		 Computer
equipment
£
75,452
5,339
-		 Total
£
1,157,405
17,171
-
904,802 188,983 80,791 1,174,576
689,382
22,823
-		 130,715
13,788
-		 74,206
1,399
-		 894,303
38,010
-
712,205 144,503 75,605 932,313
192,597 44,480 5,186 242,263
205,820 56,036 1,246 263,102

All of the above assets are used for charitable purposes.

11 Debtors

Debtors
Prepayments
Trade creditors and Natwest Credit Card
Accruals
Deferred income (note 13)
Pension contributions creditor
Creditors: amounts falling due within one year
Defined benefit pension liability (note 15)
Taxation and social security
Trade debtors and accrued income		 2025
£
274,250
12,496		 2024
£
79,723
30,204
286,746 109,927
2025
£
40,715
39,248
1,978
5,650
89,976
135,541		 2024
£
63,086
56,907
412
6,157
51,822
168,027
313,108 346,411

12 Creditors: amounts falling due within one year

36

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

13 Deferred income

Deferred income totalling £136k represents funding received prior to the financial year end relating to services to be delivered in the period commencing 1 April 2025 from Young Minds Redbridge £9k / IAPT Employment Serv £43k / / TH Connectors £41k / Newham Connectors £24k / supported self help £1k and Langdon School counselling to backfill vacant hours £11k


Connectors £41k / Newham Connectors £24k / supported self help £1k and Langdon School
vacant hours £11k
counselling to
backfill
Balance at the beginning of the year
Amount released to income in the year
Amount deferred in the year
Balance at the end of the year		 2025
£
168,027
(168,027)
135,541		 2024
£
217,169
(217,169)
168,027
135,541 168,027

14 Creditors: amounts falling due after one year

Creditors: amounts falling due after one year
Defined benefit pension liability 2025
£
11,300		 2024
£
-
11,300 -

The Pensions trust has updated their reporting and instructed a deficit a liability of £5,650 for 3 year to 2028, Total deficit liability is £16,950.

15 Pension schemes

SCHEME: TPT Retirement Solutions – The Growth Plan

The company participates in the scheme, a multi-employer scheme which provides benefits to some 638 non-associated participating employers. The scheme is a defined benefit scheme in the UK. It is not possible for the company to obtain sufficient information to enable it to account for the scheme as a defined benefit scheme. Therefore it accounts for the scheme as a defined contribution scheme.

The scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting Council, set out the framework for funding defined benefit occupational pension schemes in the UK.

The scheme is classified as a 'last-man standing arrangement'. Therefore the company is potentially liable for other participating employers' obligations if those employers are unable to meet their share of the scheme deficit following withdrawal from the scheme. Participating employers are legally required to meet their share of the scheme deficit on an annuity purchase basis on withdrawal from the scheme.

37

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

15 Pension schemes (continued)

A full actuarial valuation for the scheme was carried out at 30 September 2023. This valuation showed assets of £800.3m, liabilities of £831.9m and a deficit of £31.6m. To eliminate this funding shortfall, the Trustee has asked the participating employers to pay additional contributions to the scheme as follows:

Deficit contributions

From 1 April 2025 to 31 March 2028 £2,100,000
per annum		 Payable monthly

Unless a concession has been agreed with the Trustee the term to 31 March 2028 applies.

Note that the scheme’s previous valuation was carried out with an effective date of 30 September 2020. This valuation showed assets of £800.3m, liabilities of £831.9m and a deficit of £31.6m. To eliminate this funding shortfall, the Trustee has asked the participating employers to pay additional contributions to the scheme as follows:

Deficit contributions Deficit contributions Deficit contributions Deficit contributions
From 1 April 2022 to 31 January 2025: £3,312,000
per annum		 Payable monthly

The recovery plan contributions are allocated to each participating employer in line with their estimated share of the Series 1 and Series 2 scheme liabilities.

Where the scheme is in deficit and where the company has agreed to a deficit funding arrangement the company recognises a liability for this obligation. The amount recognised is the net present value of the deficit reduction contributions payable under the agreement that relates to the deficit. The present value is calculated using the discount rate detailed in these disclosures. The unwinding of the discount rate is recognised as a finance cost.

PRESENT VALUES OF PROVISION

31-Mar-25 31-Mar-24 31-Mar-23
(£s) (£s) (£s)
Present value of provision (discounted) 15,833 6,040 12,929
RECONCILIATION OF OPENING AND CLOSING PROVISIONS
Period Period
ending 31 Ending 31
March 2025 March 2024
(£s) (£s)
Provision at start of period 6,040 12,929
Unwinding of the discount factor (interest expense) 159 496
Deficit contribution paid (6,157) (7,389)
Remeasurements - impact of any change in assumptions 100 4
Remeasurements - amendments to the contribution schedule 15,691 -
Provision at end of period 15,833 6,040

38

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

15 Pension schemes (continued)

INCOME AND EXPENDITURE IMPACT

INCOME AND EXPENDITURE IMPACT
Period Period
ending 31 Ending 31
March 2025 March 2024
(£s) (£s)
Interest expense 159 496
Remeasurements – impact of any change in assumptions 100 4
Remeasurements - amendments to the contribution schedule 15,691 -
Contributions paid in respect of future service* - -
Costs recognised in income and expenditure account - -

*Includes defined contribution schemes and future service contributions (i.e. excluding any deficit reduction payments) to defined benefit schemes which are treated as defined contribution schemes. To be completed by the company.

31-Mar-25 31-Mar-24 31-Mar-23
% per annum % per annum % per annum
Rate of discount 4.84 5.31 5.52

The discount rates shown above are the equivalent single discount rates which, when used to discount the future recovery plan contributions due, would give the same results as using a full AA corporate bond yield curve to discount the same recovery plan contributions.

SCHEME: TPT Retirement Solutions - The Growth Plan

The following schedule details the deficit contributions agreed between the company and the scheme at each year end period:

DEFICIT CONTRIBUTIONS SCHEDULE

The non-discounted payments will be:

The non-discounted payments will be:
Year 5
Year 2
Year 3
Year 4
Year 1
Year ending		 31-Mar-25
(£s)
5,650
5,650
5,650
-
-		 31-Mar-24
(£s)
6,157
-
-
-
-		 31-Mar-23
(£s)
7,389
6,157
-
-
-
16,950 6,157 13,546

39

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

16a
16b
17a
At 31 March
2024
£
-
188,931
Total restricted funds
188,931
40,000
15,000
55,000
15,000
74,171
Total designated funds
199,171
527,725
-
527,725
726,896
915,827
Maintenance and Renewals
IT Support costs
Net current assets
Net Assets at 31 March 2024
Tangible fixed assets
Net current assets
Long term liabilities
Analysis of net assets between funds (prior year)
Tower Hamlets Community Connectors
Sports England
Discovery College
Older Adult Community Connector
Tangible fixed assets
Analysis of net assets between funds (current year)
Unrestricted funds:
Young Minds Redbridge
Rapid study with Mind
Redbridge Older People Talking Therapies
Mayors Fund - Barista
Mayors fund - Our voices
Newham Community Connectors
Building fund
Long term liabilities
Movements in funds (current year)
Restricted funds:
Net Assets at 31 March 2023
Designated funds:
Fixed asset funds
Total general funds
Staff contingency costs
Employment costs
Excluding long term pension liability
General funds
Total funds
Total unrestricted funds
Long term pension liability		 16a
16b
17a
At 31 March
2024
£
-
188,931
Total restricted funds
188,931
40,000
15,000
55,000
15,000
74,171
Total designated funds
199,171
527,725
-
527,725
726,896
915,827
Maintenance and Renewals
IT Support costs
Net current assets
Net Assets at 31 March 2024
Tangible fixed assets
Net current assets
Long term liabilities
Analysis of net assets between funds (prior year)
Tower Hamlets Community Connectors
Sports England
Discovery College
Older Adult Community Connector
Tangible fixed assets
Analysis of net assets between funds (current year)
Unrestricted funds:
Young Minds Redbridge
Rapid study with Mind
Redbridge Older People Talking Therapies
Mayors Fund - Barista
Mayors fund - Our voices
Newham Community Connectors
Building fund
Long term liabilities
Movements in funds (current year)
Restricted funds:
Net Assets at 31 March 2023
Designated funds:
Fixed asset funds
Total general funds
Staff contingency costs
Employment costs
Excluding long term pension liability
General funds
Total funds
Total unrestricted funds
Long term pension liability		 General
unrestricted
£
-
622,834
(11,300)		 £
66,555
125,000
-
Designated		 Restricted
£
175,708
-
-		 Total funds
£
242,263
747,834
(11,300)
611,534 191,555 175,708 978,796
General
unrestricted
£
-
527,724
-		 £
74,171
125,000
-
Designated		 Restricted
£
188,931
-
-		 Total funds
£
263,102
652,724
-
527,724 199,171 188,931 915,827
Income &
gains
£
-
3,535
21,012
17,086
20,000
25,000
6,300
54,705
44,347
80,822
142,202
9,600		 Expenditure
& losses
£
-
(3,535)
(21,012)
(17,086)
(20,000)
(25,000)
(6,300)
(54,705)
(44,347)
(80,822)
(142,202)
(22,823)		 Transfers
£
-
-
-
-
-
-
-
-
-
-
-
-		 At 31 March
2025
£
-
-
-
-
-
-
-
-
-
-
-
175,708
188,931 424,611 (437,834) - 175,708
40,000
15,000
55,000
15,000
74,171		 -
-
-
-
7,571		 -
-
-
-
(15,187)		 -
-
-
-
-		 40,000
15,000
55,000
15,000
66,555
199,171 7,571 (15,187) - 191,555
527,725
-		 2,589,861
(16,950)		 (2,489,103) (5,650)
5,650		 622,833
(11,300)
527,725 2,572,911 (2,489,103) - 611,533
726,896 2,580,482 (2,504,290) - 803,087
915,827 3,005,093 (2,942,124) - 978,796

40

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

17b Movements in funds (prior year)

Total restricted funds
Total designated funds
Total funds
Building fund
Maintenance and Renewals
IT Support cost
Discovery College
Older Adult Community Connector
Tower Hamlets Community Connectors
Newham Community Connectors
LBTH - Upskills
Designated funds:
Fixed asset funds
Excluding long term pension liability
Long term pension liability
Total general funds
Total unrestricted funds
EDI
Young Minds Redbridge
New Horizon - City Bridge
CAF Our voices
Rapid study with Mind
Redbridge Older People Talking Therapies
Mayors Fund - Barista
Mayors fund - Our voices
Sports England
Unrestricted funds:
Restricted funds:
Staff contingency costs
General funds
Employer Costs		 At 1 April
2023
£
-
-
-
-
-
-
-
-
-
-
-
-
-
210,954		 Income &
gains
£
40,000
30,396
33,456
32,982
37,869
8,543
8,333
10,417
6,500
13,480
146,940
45,389
82,947
137,989
-		 Expenditure
& losses
£
(40,000)
(30,396)
(33,456)
(32,982)
(37,869)
(8,543)
(8,333)
(10,417)
(6,500)
(13,480)
(146,940)
(45,389)
(82,947)
(137,989)
(43,286)		 Transfers
£
-
-
-
-
-
-
-
-
-
-
-
-
-
-
21,263		 At 31 March
2024
£
-
-
-
-
-
-
-
-
-
-
-
-
-
188,931
210,954 635,241 (678,527) 21,263 188,931
-
40,000
15,000
55,000
15,000
113,385		 -
-
-
-
-
1,740		 -
-
-
-
-
(19,691)		 -
-
-
-
-
(21,263)		 -
40,000
15,000
55,000
15,000
74,171
238,385 1,740 (19,691) (21,263) 199,171
319,207
(6,157)		 3,019,462 (2,826,050) 15,106
6,157		 527,725
-
313,050 3,019,462 (2,826,050) 21,263 527,725
551,435 3,021,202 (2,845,741) - 726,896
762,389 3,656,443 (3,524,268) - 915,827

41

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

Purposes of restricted funds:

Young Minds Redbridge. To promote positive emotional health and wellbeing through various enjoyable activities. By encouraging young people to share their expertise, experience, skills and interests, we intend to build courses based on consultations with young people. All income funds direct costs.

Rapid Study with Mind. Funded through the national institute of health research to find out which intervention method is best at supporting clients with suicidal thoughts and feelings. All income funds direct costs.

Redbridge Older People Talking Therapies. working in collaboration with NELFT IAPT service, are to develop a promotion campaign to increase access to Talking Therapies for Older People (65+) affected by/ experiencing depression and anxiety. All income funds direct costs.

Mayors Fund - Barista. This project is funded through Mayor's Fund and aims to increase access to steps tpwards employment and vocational training for local community facing mental hea;th issues. Including young people who are marginalised and racialised. All income funds direct costs.

Mayors Fund - Our Voices. This project aims to increase access to menatl health and wellbeing services for diverse muslim women who reside in Tower hamlets and works to reduce stigma related to mental helth and accessing support. All income funds direct costs.

Sports England - Aimed at those with mental health distress across Tower Hamlets, Newham, and Redbridge. Payment recorded paid to partner, MindTHNR work to commence 2024 2025

Discovery College - is an initiative that aims to provide a more holistic offer to young people who require support with their emotional health and wellbeing. All income funds direct costs.

Older Adults Community Connector. As part of our work within the transformation of mental health services we have secured 5 year funding to support older adults and develop integrated ways of working with people over 65.

Tower Hamlets Community Connectors. As part of our work within the transformation of mental health services we have secured 5 year funding to support an integrated community connector role within the Stepney and Wapping PCN. This will increase to two workers in 2023.

Newham Community Connectors. As part of our work within the transformation of mental health services we have secured 5 year funding to support an integrated community connector role within the Stratford PCN. This is three team members.

Building fund - the balance above represents the long leasehold premises purchased by a restricted capital grant.

Purposes of designated funds

Fixed assets funds represents the net book value of the tangible fixed assets acquired using unrestricted funds.

Maintenance and Renewals funds include costs that may be incurred for maintenance of premises operated by the charity.

IT Support costs includes provisions for purchase of additional/replacement IT equipment.

Employment Costs. We have created a designated fund to support employment costs including potential redundancy cost and salary uplifts which have not yet been agreed.

Staff contingency funds include provisions for additional staff costs that could occur in the year e.g. maternity cover, long term sickness absence etc.

42

Mind In Tower Hamlets, Newham and Redbridge

Notes to the financial statements

For the year ended 1 April 2025

18 Operating lease commitments

The charity's total future minimum lease payments under non-cancellable operating leases are as follows for each of the following periods


following periods
One to five years
Less than one year		 2025
2024
£
£
2,168
2,756
4,635
5,679
6,803
8,435
Equipment
6,803 8,435

19 Legal status of the charity

The charity is a company limited by guarantee and has no share capital. The liability of each member in the event of winding up is limited to £1.

43