2021-03-31-accounts

Leeds Women's Aid (A company limited by guarantee)

Financial statements and trustees' report for the year ended 31 March 2021

Leeds Women's Aid {A company limited by guarantee)

Financial Statements and trustees' report For the year ended 31 March 2021

Leeds Women's Aid (A company limited by guarantee} Financial statements and trustees, report for the year ended 31 March 2021 Contents Page Charity Reference and Administrative Details Trustees, Annual Report Ilncluding Directors, Report) 2-28 Independent Audiloff s Report 29-32 Statement of Financial Activities Ilncluding Income and Expenditure Account} 33 Balan￿ Sheet Statement of Cash Flows 35 Notes to the Financial Ststements 36-48

Leeds Women's Aid (A company limited by guarantee) Charlty Reference and Administrative Details Year Ended 31 March 2021 Charity registration number 1005884 Company reglstratlon number 02627468 Trustees N Ikeogu {Chairl J McAra (Vice-chairl H Daniels (Treasurer) M Clarke A Norman L Whewell Chief executive officer Peasgood Reglstered office 6 Howley Park Business Village Pullan Way Leeds LS27 OBZ Auditor Bohorun & Co Ltd 6 Howley Park Business Village Pullan Way Leeds LS27 OBZ Bankers Unity Bank p1c 9 Brindley Place 4 Oozells Square Birmingham B12HB Trldos Bank Deanery Road Bristol BS15AS Page 1

Leeds Women's Aid Trustees, Annual Report Ilncluding Directors, Report) For the year ended 31 March 2021 LEEDS WOMEN'S AID Every woman deserves Directors, and Trustees, report for tho year ended 31 March 2021 The Trustees present their report and the audited financial statements of the charity for the year ended 31 March 2021. The Trustees have adopted the provisions of the Slalement of Recommended Practice (SORPI"Accounling and Reporting by Charities. IFRS 1021 in preparing the annual report and financial slalemenls of the charity. The Chair's Foreword l am delighted lo introduce the Directors, and Trustees, report for the year ended 31 Thllarch 2021. Leeds Women's Aid ILWAI provides a comprehensive range of services to support women and children who are living with or who have experienced Domestic Violence and Abuse IDV & Al. Our passion for the work we do, coupled with our unrelenting desire lo be a leading voice within the city of Leeds for women- cenlred support, has been the driver for the work that we have continued to undertake this year, both slralegically and operationally. The year from April 2020 to March 2021 has, without doubt, been the most challenging year we have experienced Sin￿ LWA'S inception. We have, however, managed lo find ourway through the enormous trials brought about as a result of the COVID-19 pandemic, ensuring that the continued delivery of our vital services remained a lop priority. An organisalion that provides the kind of service that LWA provides would never have considered the notion of 'remole working. if not for the pandemic, however those members of the team who were able to work remotely have done so with the utmost professionalism, and those who have needed to continue supporting our beneficiaries face-lo-face have done a commendablejob. We have corilinued to make progress against our strategic objectives which, along with the development of a new HR strategy. will undoLJbtedly see LWA go from strength to strength over the next financial year and beyond. Additionally, we are now in a position to cornplete our review of governance which will ensure that strategic oversight of the running of the organisation is as robust and as effective as it can be. Despite the challenges that came with COVID-19, we have had a fantastic year financially and we are pleased to be able to report an extremely strong set of financial results. We have been particularly heartened by the donations that we have received from both private individuals as well as corporate sponsors in response lo our increased presence and campaigning on social media throughout the pandemic. Donations form a crucial aspect of our fundraising strategy, and we will continue lo focus heavily on developing an income stream through personal giving. We have also been able to place ourselves in positions to receive emergency funding from both central and local government, provided due lo the pandemic, which has g￿allY enabled the conlinualion of service delivery. During 2021122 we will be looking lo assess the long-term impact of COVID-19 and ensuring that our budgets and overall financial outlook supports the long-lerm suslainabilily of LWA. Page 2

Leeds Women's Aid Trustees, Annual Report (Including Directors, Report) For the year ended 31 March 2021 The Board of Trustees has been immensely grateful to the CEO, her colleagues on the Senior Leadership team and each and every member of staff and volunteer who have worked unbelievably hard throughout what has been an incredibly difficult year. We are also thankful for the continued backing of all of our supporters, including our patron, Rachel Reeves, MP. Whilst we cannot predict what the year ahead will bring, we do know that the need for LWA'S servI￿S will continue, and we also know that we will strive lo do all that we can lo ensure we meet that need. Executive Summary Our Provenance LWA was established 1972 by commilled feminist aclivisls wanting lo support women and children experiencing and living with Domestic Violence and Abuse {DV & Al and in 1973 we opened the first refuge outside of London, the 2nd in the whole of the UK. LWA is now the largest women's charity in Leeds. Next year is LWA'S 50th year and we will use this milestone to ￿lebrate, increase awareness and fundraising income lo promote what we have achieved and to undertake more of our lifesaving service delivery. "You saved a sad woman's life and made me feel worth something again. God bless you. You alway5 said I would feel different once I was safe that IS SO trLJe... "It really felt good to know that someone was looking out for me and cared enough to check that I was safe. It gave me hope that al least there are some good people out theo." Whatwe Do We provide a comprehensive and wide range of services to support women and children experiencing and living with DV & A. Much more detail is included in this report and on our website.. www.leedswomensaid.or seivices and their location in this report are.. .Ltk. Particular Sectlon Service On-line chal Service Police Control Room GP Surgeries Advanced Praclilioners Additional emergency accommodation Leeds Domestic Violence Service ILDVSI Clare's Law Women's Live Leeds IWLL) Our Refuges 24-hour Helpline 2.10 In 2020121, despite the pandemic, we managed to deliver more of our traditional services, develop some new and very well received ones- and all of this to very demanding high standards. How We Do It In the last year to 18 months. we have developed a new strategy that has cryslallised our thinking, revitalised our beliefs, values and cultLJre and brought Iruslees and staff together. Page 3

Leeds Women's Aid Trustees, Annual Report (Including Directors, Report) For the year ended 31 March 2021 Based upon a new risk-based resetves policy, we are investing in our infrastructure and fully recognise that our success and sustainability is rooted in well trained and supported. high-performing and highly molivaled staff (see sections 4.2 and 4.31. Irrespective of how wise our strategy is andlor how strong we ale financially, the leadership, management and delivery of our staff will make the greatest contribution lo how we do it- successfully. Fundraising and Finance There is no question that the pandemic has increased our profile and helped us to attract additional funding. Our fundraising team have had a highly successful year. see section 5.1. As to our overall financial position, see section 5.4 for more detail but iri summary we.. Made a surplus of £199,586 In 2020121. Built our unrestricted reserves lo £795,788, compared with our reserves policy level of between £400,000 and £470.000. Identified and designated £433,276 over a 2-year period for investment in growth and infraslruclure. Governance and risk management We have nearly completed the actions arising from an external review of our governance arrangements, which will be reported on in next year's annual report. Our previous yearfs investment in improving our risk management processes has proved to be a wise investment and we were well placed lo ramp-up and further embed the processes for the pandemic. Our future LWA'S strengths are in delivering ex￿lIent services. leading collaborative partnerships, developing new and innovative services and having strategic influence locally, regionally and nationally. We precsicled last year that demand for all LWA'S services was highly likely to increase, and this is clearly evidenced within this report. Within our strategic objectives we aim lo concentrate on.. Reorganising the Senior Leadership Team ISLTI to fi't the business needs and new strategic priorities and objectives of LWA more closely. Bring more clarity to our core infrastructure and bring stability in leadership. 2. Being future ready and sustainable. 3. Reflecting the changing nature of funding sources. 4. Releasing the CEO from operational tasks to focus on strategic leadership and business development. 5. Elevating responsibilities and accounlabililies lo a level commensurate with our organisational size and maturity. 6. Creating a more complernentary fil between the SLT and our governance structure. 7. Enhancing the wellbeing of our staff. 8. Creating a belter fil with client focus and women centred voices as our priority. 9. Increasing and develop service5, including widening our health based and hoLJse support. The Board and SLT are determined to build on the successes illuslraled in this report and do even more to deliver on our beliefs that.. Page 4

Leeds Women's Aid Trustees, Annual Report Ilncludlng Directors, Report) For the year ended 31 March 2021 All women and children should live in safely. free from abuse and fear. Every woman and child have a voice and should be empowered, inspired and listened lo. Women cenlred support is powerful and improves the lives of women, men and children. These beliefs are the major driver for why we do what we do and the glue that holds together our staff, Iruslees, volunteers, funders and supporters. Page 5

Leeds Women's Aid Trustees, Annual Report (Including Directors, Report) For the year ended 31 March 2021 Contents Sectlon Pa e Number Pur ose and Im Summar Evidence of excellence and im strate Pro ress on slrale Covid-19 Pandemic act act ic ob ectives 10 Achievements and erformance Staff en emenl Awards Business Partnershi Police Control Room GPSU eries Advanced Practitioners Additional emer enc accommodation Leeds Domestic Violence Service Clare's Law Women's Lives Leeds 11 11 11 12 12 12 13 13 13 14 15 2.10 Su ort rovided The numbers from A es of abuse LWA client feedback 15 15 16 16 ril 2020 to March 2021 Values and culture The behaviours that create our culture staff learnin and develo ment Staff feedback 17 18 18 19 eratln Fundraisin Volunteers Reserves Polic Financial Review model and risks 19 19 22 22 23 Future lans 24 Governance and decision-makin Risk mana Data securit and roleclion Information, Communications, Technolo 24 25 26 26 ICT statutor Auditors Trustees of the charit Public Benefit Statement of res onsibililies of the Trustees Slalemenl of disclosure of information lo Auditors information 27 27 27 27 27 27 Page 6

Leeds Women's Aid Trustees, Annual Report Ilncluding Directors, Report) For the year ended 31 March 2021 Purpose and Impact Summar Leeds Women's Aid ILWAI was established in 1972 by commilled feminist aclivisls wanting to support women and children experiencing and living with Domestic Violence and Abuse IDV & Al and in 1973 we opened the first refuge outside of London, the 2nd in the whole of the UK. Next year is LWA'S 501h year and we will use this milestone to ￿lebrate, increase awareness and fundraising income lo promote what we have achieved and lo undertake more of our lifesaving service delivery. LWA is the largest women's charity in Leeds and although the scope of our Work and activity has developed,. supporting women and girls who have multiple and the most complex of needs through our partnership work, and additionally, coordinating some services lo men and ITansmèn through our commissioned services, we remain committed to our feminist approach and the client groups we work with. We continue lo provide a range of the very best services for vulnerable women and families who are victims and survivors of.. domestic, sexual & honour-based violence and abuse, forced marriage. trallicking. stalking and harassment, LWA is the lead agency in the Ioc81 authority commissioned Leeds Domestic Violence Service ILDVS) Consortium and the Worllen's Lives Leeds IWLLI National Lollery Community Fund and Comic Relief funded projects. LWA is responsible for the delivery of the commissioned and ils non-commissioned refuge provision, the Independent Domestic violen￿ Advocacy IIDVAI service, the 2417 helpline, and other services such as community development, GP and health surgery support, police control room consullalion and support, on-line live chat support, healthy relationship and staying safe programmes and activities and support for women with multiple and complex needs. LWA supports women and children predominantly from Leeds and the Yorkshire and Humber region, bul also often works with women from across the UK when safely issues arise. All our support services are open lo Lesbian, Bisexual & Trans women. More information about LWA can be found on our website". wvM.leedswomensaid.o This year has been the most challenging that LWA has known Sin￿ ils inception. The COVID pandemic began challenging us al the end of last financial year, and the whole of this year has seen us face three lockdown5, regional and local restrictions, and changes to our service delivery. We have however had an incredible year, we have pulled together as a courageous and exceptional oryanisalion, from trustees, leaders, managers, staff teams, volunteers. service users and the public. The response we have had from the public and supporters has been overwhelming., we have won the hearts of many, shown how important our life saving services are, found new supporters and followers, rejoiced in our talented and commilled staff and raised huge amounts of awareness for what we do. This year we have increased.. our social media presence.. visitors lo our website; and income generation, in particular from our public appeals. Demand has grown hugely, DV & A was recognised as a national crisis during the pandemic, even quoted by the Prime Minister in a COVID briefing. From May 2020 to April 2021, numbers of calls lo our helpline quadrupled al their peak and requests for refuge accommodation outstripped demand by factor of 30. We supported over 7,000 women and families. Page 7

Leeds Women's Aid Trustees, Annual Report {IncSuding Directors. Reporti For the year ended 31 March 2021 Our working pallerns have changed and our prioritie5 have shifted, Challenging aspects of our work regarding critical workers and 2417 services, lo remote working. Safety ol staff, adequately supporting our service users and the never-ending fundraising and risk assessing is the norm. Our beneficiaries have told us they are more isolated since the outbreak.. emotional abuse.. controlling behaviour, stalking and physical violence have increased., many were unable lo access mental health support", and 50h have needed support lo access foodbanks for the first time. Despite that they tell us.. 'You saved a sad woman's life and made me feel worth something again. God bless you. You always said I would feel different once I was safe that is so true... 'It really felt good to know that someone was looking out for me and cared enough to check that I wa5 safe. It gave me hope that at least there are some good people out there." One of LWA'S greatest strengths is in leading collaborative partnerships with sensitivity to the needs and aspirations of partner organisalions. During this yeai we applied for emeryency COVID funding through both of our consortiums, raising over £100,000. Our stakeholders and peeTS SUPPOrt us and value our work and generous leadership. Evidence of Excellen￿ and Im act We look a collective decision lo grow our leadership within our sector, to ensure that the policy makers locally and nationally listen lo the voices of women and girls and that systems start lo change, We supported our partners, in particular smaller organisalions often led by and for women from marginalised and culturally diverse backgrounds. A recent report confirms that the UK governmenl'failed lo considergenderf in its response to the COVID pandemic, and the Leeds COVID survey that our Women's Lives Leeds team conducted indicated that women have shouldered much of the burden within the pandemic including caring & educational lesponsibililies, lack of furlough, and job1osses and we are striving lo ensure policy makers are aware of this. There ha5 also been a national outcry about women's safety following the tragic murder of Sarah Everard and other women. Since 1st January 2021 and 3 March 2021 (when Sarah Everard was killed), 27 other women were killed. 8etween Sarah Everard's murder and Julia James's murder, 20 more women were killed. There have been allegations of male sexual violence to girts in schools, and women in the film and media industry and elsewhere. An investigation by UN Women UK found that 97,￿ of women aged 18-24 have been sexually harassed, and 800/0 of women of all ages. 96Vo of women saying they would not report situations because they do not think it would change anything. It seems endemic and we are commilled lo slopping il and ending the acceptance of Violence Against Women and Girls IVAWGI. We led a campaign to highlightwomen's safely and worked with the Police and Crime Cornmissioner and the Leader of Leeds City Council, on a series of meetings and actions to keep women's safety in high profile. We are also strong advocates for a VAWG strategy., enlisting support of local cross-party MPS and ouncillors and lobbying the government and the opposition. This year saw the debales in the Houses ofcommons and Lords regarding the Domestic Abuse Act Igiven Royal Assent on 29 April 20211, which was a once in a lifetime piece of legislation, highlighting a huge slep forwards in the way DV & A is considered and Irealed. This Act will hopefully transform national funding arrangements regarding safe accommodation for viclims-sijrvivorg of DV & A,, however, there are serious concerns that pushing a separate Domestic Abuse IDA) 5tr8tegy as part of the Act will continue the dangeroys and problemali Page 8

Leeds Women's Ald Trustees. Annual Report Ilncluding Directors, Report) For the year ended 31 March 2021 trend towards gender-neulral responses lo DA and negatively impact our local commissioning and funding arrangements. All viclims-sutvivors musl be able lo access support bul Irealing people equally does not mean treating them the same- and gender specific services should be essentially for meeting the differing needs of both male and female survivors. We have also been innovative and developed successful digital inclusion projects, launched an on-line live chal service in two weeks and enabled women and girls lo have new and innovative ways to contsct services for supporl. Strale LWA has expanded and developed hugely over the last few years, and we have taken the lime lo consolidate and slabilise OLJr organisation, aiming lo strengthen ils infra51ruclure, making il more robust and ready to deliver our future strategy. We want lo deliver the answers lo our'why we do what we do. question. Whilst our'why, and 'Values' defi'ne why and how we do things, our strategic objectives determine what and where we will concentrate our efforts and resources over our strategic planning timeframe. Pro ress on slrale ic ob'ectives The organisation is very proud of the fact that the Senior Leadership Team and the Bo8rd continued lo make progress on our strategic objectives, despite the incredible pressures on everyone lo respond lo the pandemic and continue lo develop and deliver excellent services. We commenced the development of a new strategy in 2020 and are continuing to refine and deliver against the following strategic objectives.. 1. To be a leader of, and a voice for, women-cenlred 5UPPOrt in Leeds and surroundin9 areas. 2. To deliver our strategy by inveslirig in our people (staff, volunteers and Irusleesl. with particular regard lo training and development, and by putting our values as well as equality and diversity at the centre of the way we do things. 3. To have an organisalion structure and infrastructure that underpins all our WOTk and is financially sustainable. 4. To invest in diversifying funding and income streams to increase stability and suslainabilily. 5. To actively explore and decide how we can increase the housing offer in Leeds for women and Children experiencing DV & A. Each member of the Senior Leadership Team has been 8llocaled tasks and activities that will build the foundations on which the strategic objectives can be delivered. We have made strides already in our strategic approach, being the leader in two consortia and investing more lime and reSoUr￿S into these already established partnerships, fundraising and developing our services. The Board approved our new HR Strategy in February 2021 to ensure that the organisalion has the resources and processes available to achieve ils strategic objectives. In particular, the correct number of employees, with the right skills and attitudes and at the right cost, Additionally, the Board approved our new organisalion 51ruclure in March 2021. Recruitment started to develop our first ever in-house HR function which would lead the implemenlalion of the new structure. The Board has designated some unreslricled reserves over the next two years to invest in our development in order to ensure that efficiency and effectiveness are not affected by the demands that external factors will continue lo have on the organisalion. Page 9

Leeds Women's Aid Trustee5' Annual Report (Including Directors. Report) For the year ended 31 March 2021 We considered the effectiveness of our leadership team and the capacity of its members to work together to maximise the potential of our organisalion lo achieve our strategic aims. When charities have higher capacity lo lead and manage their organis81ions, they are more likely to achieve their missions. We are excited to see the development of this new structure which we will report on next year. COVID-1g Pandemic Although the pandemic has affected every section of this report, il is important lo have a separate section lo clarify and identify the strategic and practical efforts that the organisalion has made during this year. We created several position slatemenls, detailing our plans and risk assessments in line with the changing information and advice. We created a strategic response lo critical services and key workers and had an approach lo home working during the COVID-19 pandemic. Our risk assessments included organisalion wide, team and individual risk assessments for all staff who continued, or returned, to work at LWA siles. We communicated both inlemally and externally what we were doing in relation lo all our services. including our consortium work. We continued to operate all our services, taking referrals as usual, but delivered some in a different way. We stated that.. LWA would follow the lalesl government advice and would actively encourage homeworking wherever possible lo safeguard staff members, clients and stakeholders and to reduce the risk of infection to family members and friends. 2. We deliver life-changing and, sometimes life-saving services, some of which cannot be provided effectively through home working. 3. We believe that staff are best supported when they have opportunitie5 to discuss cases, share concerns and access support from their colleagues. 4. Long-term home working may also have harmful impacts on emotional well-being of some staff given the nature of the work we do. 5. The crisis surrounding COVID-19 is likely to continue for many months and therefore we needed a system that will provide resilience in the long as well as the short term. We engaged and supported all staff and shared 29 staff briefings on a range of topics including risk assessments and advice lo staff, COVID-19 symptoms and advice, advice for managers and team leaders, rules regarding masks and easing of restrictions. We also provided briefings and gave advice. information and support for Service users and residents offering support on safely, hygiene and vaccines. We ensured that any member of staff who was unfortunate enough lo be Off work isolating or sick due to COVID-19 were paid in full, and all staff who were furloughed received 1 OOQ/o of their salary, with none losing their jobs and all fully returning lo work. Luckily, not many staff became ill with COVID-19 and we had just a few isolated cases, Page 10

Leeds Women's Aid Trustees. Annual Report Ilncluding Directors. Reporti For the year ended 31 March 2021 We ensured that relevant PPE was available al all refuges and for any critical workers who needed lo travel and be on site for work, and provided masks for all workers and refuge residents when needed. We increased additional measures in our offices and al refuge sites to reduce the risk of infection and stopped all non-essential business travel. A15 our premises have been COVID secure. We reviewed our policies and procedures including our contingency plans and Home Working policy. We have been in regular contact with commissionerslfunders and informed them immediately of matters that potentially impacted individual clients, staff or jeopardised service delivery. We offer staff an Employee Assistance and Health Plan through Simply Health which offers mental health support and access to GPS, We equipped our teams with appropriate technology, so they could work remotely. We also conducted some workplacelworking from home surveys, communicating ideas and results, along with our annual staff survey. We held monthly full staff meetings by Zoom and had ways of celebrating and supporting staff, giving praise and kudos lo their dedication. We recognised that DV & A increased significantly and demand soared lo record high levels. LWA has been innovative. ¥ecognising that during the first lockdown, women were 'lrapped' with their abusers and COLJld not access telephone helplines. Our fundraising team raised enough money for us to launch an on-line live chal service, and our Head of Fundraising and Marketing managed lo get il up and running in only two weeks {most lake around live months to eslablishl. This service has only been running for a year and we have already worked with 357 women, and il is funded until the end of 2021. We are working with commissioners to mainstream this additional and lifesaving service. Our income generation is giving women and girls the ability to access services in new and innovative ways. Achievements and Performance LWA has had an extraordinary year and continues to make impressive impacts in its Servi￿ delivery, both as a sole provider, and with partnerships within our award-winning consortia. Some specific achievements are.. staff En ement We have been dedicated lo ensuring that staff are engaged as much as po8sibSe with all aspects of our work, both strategic and operational. We engage staff in recruilmenl and selection, policy writing and Teviewing, service design, monitoring and evaluation and strategic planning. We conducted our 2nd ever annual staff sutvey this year and were delighted that the lop live highesl scoring answers were.. 1. LWA'S HR Intranet enables me easily to find the policies, forms and information I need to do myjob. 2. LWA'S values, vision and purpose are clear and easy to access. 3. My line manager is available when I have questions or need help. 4. LWA is ¢ommilled to delivering high quality ServI￿S for clients. 5. The leadership is focused on the continuous improvement of LWA. Awards One of our Iruslees was awarded the British Empire Medal IBEMI for her decades of 'hands-on' service to the local community. Page 11

Leeds Women's Aid Trustees, Annual Report (Including Directors, Report} For the year ended 31 March 2021 Two of our staff were nominated for external awards, one for the Compassionate Leeds'unsung Hero of the Yearf, and one for the Lifetime Achievement Award" at the Yorkshire Awards. Business Partnershi Our team also developed an incredible new partnership with the first Leeds Women's Ice Hockey team, Leeds Roses. They secured the sponsorship lo pul our logo on their jerseys, donated a cuslom-made jersey lo our silent auction and have been very active in campaigning and fundraising for us. We hope this will be the slarl of a great partnership. Our fundraising and marketing team a￿ also in contact with Leeds United Women's Football and Leeds Rhinos Women's Rugby. poli￿ Control Room The police control room pilot has been widely regarded as successful and the funding through the Wesl Yorkshire Mayor's office funded Violence Reduction Unil will continue, offering a 7-day a week service. GPSU eries Our dedicated and expert DV & A Health Worker, working in GP surgeries, funded by the Clinical Commissioning Group and NHS, has been extended. An independent evaluation has concluded that.. "Since April 2011 there have been 24 domestic violence related deaths in Leeds including five children who were killed alongside their mothers, coercive control has been a key feature in the majority of these cases. Lessons learned from Domestic Homicide Reviews IDHRSI, both on a local and national level have often revealed that victims of domestic homicide have had some contact with their GPS in the lead up lo their death. A 2016 Analysis of 24 Domestic Homicide Reviews by Standing Together Against Domestic Violence found just over half of interpersonal homicide reports note that the GP missed opportunities lo ask the victim about abuse. It is widely acknowledged that asking individuals about their experiences of domestic violence and abuse is more likely lo encourage disclosures, in fact, evidence suggests that victims want lo be asked about their eXpèrlen￿S of DV & A and equipping GPS with the knowledge and skills lo identify domestic abuse victims, risk indicatofs and referral pathways can mean earlier inlervenlions for victims and their families. NHS Leeds Clinical Commissioning Group ICCG) recognises that health services, particularly primary care, are integr811o identifying and responding to domestic violence and abuse. The CCG works in partnership with Safer Leeds Domestic Abuse Team, to ensure that all GP practices in Leeds are provided with the skills and knowledge lo implement the Leeds Routine Enquiry model with their patients. The report recommends that funding should be secured to ensure that 811 GP practices across Leeds have access to specialist SLJPPOrt, alongside this il is suggested that further analysis of the longer-lerm impact on patients referred to the specialist worker is advised to ascertain if those patients who were making very frequent visits lo the GP before getting help have reduced in allendance after being supported by the DV & A Worker. This would help to establish whether, in the longer term, savings lo primary care can be identified. This continues to form part of LWA'S strategy lo increase support in health services, Page 12

Leeds Women's Aid Trustees. Annual Report (Including Directors. Report} For the year ended 31 March 2021 Advanced Practitioners APS We secured further funding to continue the work this year of one of our Advanced Praclilioners Ipreviously funded by the Ministry of Health, Communitie5 and Local Government IMHCLGI, as this onlinued lo have huge impacts. The main projects are the review of and breaking down barriers to support (including immigration slatusl and move-on accommodation and SLJPPOrting women with severe and complex needs and additional substance misuse and mental health issues. Additional emer enc accommodation We were successful in app5ying for MHCLG emergency funding to provide additional refuge spaces for women and children. This included providing additional support lo women and children in our non- commissioned refuges and help lowaids the loss of income due lo unavoidabSe voids. In addib"on, our Housing and Support Coordinator was funded to secure and deliver support to families in eight additional dispersed properties until 31 March 2021 for women and children fteeing DV & A. Our outcomes were that we housed 10 women, 9 of whom had children. It was used mainly lo move clients out of highly intensive supported refuge lo make space available for more vulnerable clients who needed the support of having staff on sile. Residents who had been in refuge and completed their support but remained in refuge wailing for housing were the most successful example. Those who completed their support in refuge were ready for the next challenge with support that was longer lasting and more far reaching than 6-weeks of reselllement. This was particularly notable in two cases. 1 client managed her starter tenancy well, so we do not anticipate any issues converting this into an Assured Tenancy. This client has returned to work after furlough. Another client now has a tenancy with a supported housing project. She is managing well and is beginning lo plan studies so that she can enter the workforce when her child goes lo school. Leeds Domestic Violence Setvice LDVS LDVS remains a hugely well-respected service. LWA and our partners often work over capacity with hundreds of families every year. Despite significant challenges this year due to the pandemic, 211 our services have continued to operate. We increased the number of staff within the Access and Assessment Team {AATI due lo the increase in demand. LDVS work in close partnership with slalutory agencies and a particular focL¢S is activity relat4.ng lo the prevention of children going into care. An example is a service user we worked with whose children were on Child Protection Plans to Children's Social Work Setvice ICSWS}, and at the beginning of LDVS Independent Domestic Violence Advocacy IIDVAI support. social workers were concerned regarding her ability to safeguard her children from the perpelralor. Since intake, her positive engagement with IDVA has worked lo reduce Concerns of CSWS, and IDVA has supported the service user lo obtain a Restraining Order for the protection of herself and children. Child contact is now managed safely due lo joint advice and supporl from CSWS and LDVS. There have been a number of examples of positive joint working with other providers this year, bolh with individual cases, despite lockdowns and COVID reslriclions. and in partnership for funding and Servi￿ delivery. Page 13

Leeds Women's Aid Trustees, Annual Report {Including Directors, Report) For the year ended 31 March 2021 Case stud Jo (not her real namel inilia11y contacted our helpline, with the support of a friend. During her initial call, Jo described the continuing financial abuse, emotional abuse and control she was subjected to by her husband, who had also physically assaulted her in the past. The LDVS helpline worker discussed safely planning and provided signposting relating to family law, immigration, housing, emotional support and children's services. Multiple support needs were identified, services were ovèr capacity. As such, Jo's case was opened lo our A¢￿sS & Assessment Team IAATI case worker to provide light-louch support while awaiting availability of further support. Over the following two weeks, the AAT worker had regular contact with Jo over several telephone calls. Support provided during this contsct focused around.. Family law.. Protection orders were discussed, along with the process of seeking legal advice from solicitors. Jo was empowered lo approach solicitors. who proceeded to lake steps lo confirm her eligibility for legal aid before applying for a Non-moleslation Order. Proh￿bited steps Order, and Occupation Order. Safely planning.. Strategies to try to keep safe were considered, while Jo and her children still lived in the same household with her husband. This included, for example.. safely of phones and other tech devices, packing a covert emergency bag, safe places lo flee from the house, the option of seeking emergency refuge accommodation etc. Mulli Agency Risk Assessment Conference IMARACI.. A Dash risk assessment was completed, scoring 7, however a MARAC referral was submilled on professional judgement due to the presence of concerning high risk factors. The case was later heard at the Leeds MARAC meeting and flagged as high risk. Children.. Jo contacted CSWS herself, expressing her concern about her children's wellbeing in the circumstances, and wanting them lo re￿1ve support. The AAT worker raised safeguarding cOn￿rnS internally and spoke with CSWS duly and advice to fo15ow this up. A duty social worker made contact and subsequently passed the case lo Early Help. Mental wellbeing.. Trauma-aware emotional support was provided throughout calls with the AAT worker, providing a space in which Jo could be listened lo and believed, her feelings and responses validated. and her concerns taken seriously. Once Jo knew that her solicitor would be applying for the relevant court orders, she identified that she and her children would need to leave the family home so as lo be away from her husband when the ordeis were served, with the escalation of risk this entailed. Jo's options were explored in advance, and when a suitable vacancy then happened lo become available at our commissioned refuge, the AAT worker was able lo make an immediale iefeiral for Jo and her children. They moved into the refuge accommodation the next day. Shortly after, Jo's husband was served with the court orders as planned. Jo and her children continue lo reside in refuge with ongoing support from the refuge staff. Clare's Law We have attended all fortnighlly Clare's Law panel meetings throughout the year. Clare's Law disclosures continue to be managed over the phone as face-to-face appointments are still not taking place. We also chair some Clare's Law meetings. Wording and disclosures have been composed with a full understanding and perspective of how the process works, and we have often taken the lead on chairing the process of information sharing and decision making with other agencies. Page 14

Leeds Women's Aid Trustees, Annual Report (Includlng Dlroctors, Report) For the year ended 31 March 2021 2.10 Women's Lives Leeds The final year of the 4-year National Lottery Communlty Fund funded project has ended. however. with good financial management and savings due to COVID, we have managed lo ensure that key peTsonnel are funded through to August 2021 in order to biidge the gap between our application for refunding our Empowering Systems Change 4-liered project. Due lo funding from Comic Reliefs Power Up programm8, With the aim of a WLL VOICES project for Leeds lo become the UK'S first Women Friendly City. we were invited to apply for COVID-19 emergency funding. This was successful and in partnership with WLL colleagues and 100Qk Digital, an inclusion movement in Leeds that aims lo reach the most digitally excluded people in the city and help them lo understand and benefit from digital, we provided a plalfomi and resources that helped facilitate the engagement of some of the most vulnerable women. young women and girls (including those with no re¢ourse lo public funds or facing harml in Leeds. This induded a 'Digilal Disadvantaged, fund that was extended across the city by our team who have established links with Culturally Diverse Communities Hub. Another notable success for our WLL team was lo conduct a COVID-19 Women's Survey, which received almost 1.000 responses. The completed report, and executive summary fiom the COVID-19 women's sutvey was shared widely with strategic partners and leaders in the city WLL has continued to be part of the Communities of Inte￿st fortnighlly fofum, representing 'women and maternlly., The Women Fri6ndly Leeds team responded to the survey finding5 around women experiencing additional stresses, juggling multiple roles and having no time for themselves whilst working from hC￿e, and looking after others. We partnered with Space2 and applied for funding from Leeds Inspired to design and curate 400 women's Wellbeing and Arts packs lo inspire women to take some time for themselves and nurture body and soul. In October 2020, we hosted a Black History Month event with inspiring black women from the City lo lake part in an on-line panel discussion designed to amplify black women's voices, raise awareness, and celebrate their conlribulions. In February 2021, the LGBTQ+ History Month event ￿lebrated and raised visibility of Leeds LGBT+ women. Support provlded The numbers from A ril 2020 to March 2021. Despite the pandemtc and housing services being dramatically affe¢led, this year we admitted 43fi more women than last year in our commissioned refuge. This is a remarkable achievement considering the difficulties in continuing lo operate 2417 face to face refuge services, move families into permanent accommodation and welcoming new families. Our non-commissioned refuges had a similar numbeT admllled, but we had more move on, which created a higher than expected number of vacant properties. This is discussed in the financial review section relallng to voids. Admissions lo emergency refuges were as follows.. The iwo LWA non-commissioned {independenll Trfuges admitted 39 r¢ew women Ihis year. The commissioned IcKal authority contracted self-contained hostel & dispersed properties {LDVS) had 40 women. The tolal number of women and children supported in refuge accommodation was 123 adults and 158 Page 15

Leeds Women's Ald Trustees, Annual Report (Including Directors, Report) For the year endèd 31 March 2021 children. 750h of women slay for up to a year, however 9 have been wlh us for longer than 18 months. The 24-hour telephone helpline received 6.225 Galls during the year, wh￿h was 30% more than last year, however the last quarter of the year received double the calls that Ihe first quarter received. Our Gommunity-based services SUPFK)rted more clients than the year before, with 753 adults supported (98% were women). Our Drop-in Servi￿ did not operate this year due to limits on face-to-face support, and partner organisations, such as hospitals, not allowing external practitioners onto their promises, We did however support a number of women for short-lerm work. Our GP services continued, albeit mainly virtually. although many of the surgeries are n¢)w allowing us to see viclims-survivors face lo face. Support was provided to adults aged between 16 and 86, and this was gNen in 27 different languages. 1,829 DASH Risk Assessments were completed for people in supwrt. 585 Safety plans were undertaken and 845 Support Plans were aclioned. es ofAb The average length of the abuse our Servi￿ users have experienced is 5/2 years. 75% have experienced emotional abuse 66% have experienced physical abuse 64°h have experienced jealou51conlrolling behaviour 44010 have experienced harassmenVslalkin￿SUrVeI1Iance 31% have experienced financial abuse 16% have required hospital allendance following physical injury 31% have experienced attempted strangulationlsuffocation 410/D have experienced threats lo kill. LWA Client feedba¢ 980A said they fell better about themselves and more confident after being supported by our services. 98% of people said that receiving support from our service made a positive difference lo Iheir 100% of people supported said they felt listened to and believed by staff. 95% of people said they would come back lo our service if they needed to. 10011A of respondents would recommend our services lo familyttriends if they needed help. 100% of respondents said staff were knowledgeable and competent. 98% said the service was non-judgemental. 100% said the service mel their needs elfeclively. 100% said the service understood and iespected my needs. Service users said- "I feel confident that there are people willing to help me if needed. I don't feel as anxious and I feel more confident in myself and my decision making.. 'Being listened to and 5UPPOrted to make my own choi￿$ without belng judged has encouraged me to believe in myself more.. Page 16

Leeds Women's Aid Trustees. Annual Report (Including Directors, Report) For the year ended 31 March 2021 Values and Culture AI LWA, our behaviours support our purpose and create our culture, which in turn drives innovation and growth. We do what we do because we belleve: All women and children should live in safety. free from abuse and fear. Every woman and child have a voice and should be empowered. inspired and listened to. Women cenlred support is powerful and improves the lives of women, men and children. Our Values reflect our organisation's views," they are the principles, standards & qualities that tell the story about the way in which we conduct our work. Be Exceptlonal We are experts in our field and proud of having a women-centred approach. We are pioneers and leaders, striving lo perform and innovate. Be Courageous We are honest. inventive and have the integrity lo challenge perceptions and practice. We are encouraging and empowering of each other lo be courageous and brave. Be Incluslve We are diverse, welcoming, approachable and inclusive in as employers, service providers and people. We promote unity, fairness and respect. Be Insplrational We are proud of our crealivily & how we motivate, listen, empower and support each other. We are encouraging and lead by example to achieve the best. Be Responsive We are collaborative, aware, eornpassionate and sensitive. We adapt our approach lo meet changing needs. Page 17

Leeds Women's Aid Trustees, Annual Report (Including Directors, Report) For the year ended 31 March 2021 The Behaviouls that create our Culture Our Culture is a set of basic assumptions that we all shale. these are'norms, that control the way people interact with each other and others or pul in a different way, 'the way we do things he￿,. These behaviours apply lo everyone, irrespecb've of position or seniority. Slruclural hierarchy represents the division of work and skills, not the division of people. We not only agree to uphold professional ethical standards bul will go further in our commitment lo hold ourselves accountable lo maintaining behaviours that seek lo create a safe and respectful culture and prevent incidences of workplace bullying. Our key principles are.. Challenge and support each other lo be exceptional by being curious about different ways of doing things. thinking beyond OLJr roles, and embracing learning and developlnenl in all its fom)s. Be courageous enough to demonstrate humility and vulnerability. and lo approach failure with curiosity rather than criticism. We welcome, accept and include everyone based on inherent worth and value, enabling divergent thinking in an inclusive environment. We believe that everyone has the potential lo be inspirational both in what they do, and the way they do il Through our compassionate lens, we find solutions by being responsive, agile and adaptable. We have undertaken an 8-monlh leadership programme, looking at how we can create a compassionate culture within LWA. To support these principles, as a leadership team we are commilled lo undertake the following and to introduce a conduct agreement within LWA for all staff to.. Model behaviours with integrity. both inside and OLJlside of work, ensuring that our behaviours always match our values. All take responsibility for our own behaviours. Take lime lo be CUTIOUS and learn about each other, our authentic selves. We are more than our work. Share our workstyle and communication preferences. Recognise the Power of divergent thinking. Share our roles, our capabilities, our mistakes, our successes and learn from each other. Engage fully and mindfully with our colleagues. Be courageous enough lo demonstrate humility and vulnerability when needed. Commit to being willing to challenge behaviours that do not meet these standards. Trust that people have the power lo change. Be willing to hold people accountable when they do not support these principles and behaviours. staff Learnin & Develo ment LWA is commilled to staff wellbeing. learning and development. Support and supervision are essential, with particular allenlion being paid to how to develop staff personally and professionally. Courses, Page 18

Leeds Women's Aid Trustees. Annual Report Ilncluding Directors, Report) For the year ended 31 March 2021 training and qualifications are undertaken based on consideration of individual and organisalional needs. A pilot supervision process has been undertaken this year, which is more values based and reflective, and is receiving great feedback from staff and managers alike. Around a fifth of our staff started work with LWA as 8 relief worker., building up their interest and expertise, increasing the number of hours worked, progressing lo temporary and permanent employees. There is also a strong ethic within the organisation for volunteering, with 78°/0 saying they had volunteered al some point, with 23,/0 currently volunteering in some capacity. More work will be undertaken in this next financial year regarding structure and infrastructure, which will develop new policies for remuneration and staff development. Staff feedback 'The sense of helping others al their most vulnerable and difficult times in their life and watching them grow, become independent." Everyone working as a team and pulling together, sharing information and being kept informed regularly, good management and just the passion for the job which we all share in knowing we make a difference." 'Working with lots of inspiring, caring, dedicated women. Working for an organisalion that genuinely wants to be the be the best organisation to work for and has actions that reflect this." Working within an organisalion that is respected across the City as being a compassionate and Inclusive leader.. Operating model and risks Fundraisin We are regulated by the Fundraising Regulator and all our fundraising practices are ethical and considerate. We have an in-house Head of Fundraising and Marketing, and do not employ fundraising companies or consullanls. All our fundraising and marketing is done lo further the organisalions charitable aclivilies. We fund our work with income from a wide range of reslricled and unrestricted funds. Our reslricled funds include our commissioned services by which we are contracted after an open tender to deliver and report back on specific service delivery. Our largest contract is from Leeds City Council. delivering the LDVS consortium. Other reslricled income includes grants from the National Lollery Community Fund, Child¥en in Need, Comic Relief and the Poli￿ and Crime Commissioner. Our unreslricled income gives us the flexibility to fund a range of things directly for our service users and for our infrasliuclure. 11 also allows us lo invest in reserves Isee page 241 of this report), which can be designated for specific charitable purposes. We have enjoyed the fin81 year's funding as lead agency of the successful WLL partnership with thè National Lollery Community Fund. We are currently leading a bid for re-funding which we hope will be successful by the autumn of 2021. Our WLL partnership with Comic Relief led us to be offered further funding through their emergency COVSD fund, lo lead a digital inclusion project, enabling those women and girls who were the most disadvantaged lo participate and have their voices heard. Page 19

Leeds Women's Aid Trustees. Annual Report {Including Directors, Report) For the year ended 31 March 2021 The balance of our funding comes from Government Grants, Charitable Trusts and fundralsing efforts. Our fundraising and marketing team have been so innovative this year in particular. and have achieved so much. This year we have increased.. our social media presence., visitors lo our website., and income generation doubling our unreslri¢led income in particular from our public appeals. A message on our online fundraising platform says.. 'Leeds Women's Aid has been identified by our Granddaughter who would like to make this donation instead of receiving a Christmas Present from us. (she donated £100} Our Head of Fundraising and Marketing has had a specific strategy lo increase our individual giving and supporter base and our results have exceeded our expeclalions. giving us our most successful year ever. In just over a year from November 2019 to March 2021 the numbeTS of individuals who regularly donate through direct debil has almost trebled from 33 to 90, it is one of our greatest quantifiable fundraising achievements. We have seen 850 people donating through on-line giving plallorms, 13 people have done fundraisers including unusual things like a wedding d￿sS walk and a head shave, with people iunning, doing Irialhlons and other energetic fundiaising events. This is a huge increase on the year before and shows our increasing community reach. We currently have 20 individuals signed up lo our Friends of LWA scheme, only launched at the end of 2019. and 387 supporters on our quarterly newsletter mailing list. Our newsletter includes creative features such as poems from an LWA member of staff thanking our supporters, a message from the fundraising team and from the shop manager. Before the pandemic we launched a large fundraising project to upgrade the children's play area in one of our independent refuges. Part of our range of services includes children's support. Almost every woman who comes to OUT refuge has one or more children,. they too have often witnessed or experienced the trauma of domestic violence. The children we support come with diverse and complex needs, as the result of domestic violence. which range from impaired physical or cognitive development to problems al school such as bullying. The current play equipment was old, well-worn and needed replacing lo allow the families lo make full use of the gardens lo play and feel safe. We aimed to raise aroLJnd £40.000, bul we realised close lo £60.000 and our fundraising team ensured that this work gol done, despite various lockdowns, so our children could benefit. Funding for the project was raised through business. community groups and individuals. When lockdown eased, the demand for our helplines went through the roof and calls trebled. We fundraised for additional support and increased our staffing levels three limes, meaning we have managed to answer more helpline calls than ever before. The pandemic also meant that our community and charity shop closed on 23 March 2020, having significant impacts on our presence in the community and for our income in the first quarter of the financial year. The fundraising team were innovative lo ensure that we miligaled any losses, and worked tirelessly lo create new ways of raising money. Whilst the shop assistant was furloughed, our shop manager worked with the fundraising team on social media campaign5 and organised an on-line silent auction for the first lime ever which raised over £1,000. She also ensured that our eBay page continued to be active, collecting items from the shop and ensuring they were sent. Additionally. we went onlo Inslagram, and have just in the last month ventured into sales on a new and upcoming on-line sales platform Depop. which has a very different aeslhelic lo eBay, and when used on mobile telephones il feels like a social media platform. The fLJndraising team launched our first ever LWA Christmas cards and worked wlh our refuge staff lo Page 20

Leeds Women's Aid Trustees, Annual Report (Including Directors. Report) For the year ended 31 March 2021 enable children in our refuge lo design the cards. Even though the shop remained closed before and during Christmas, we sold them on-line and through word of mouth. They were hugely successful. All children who designed one gol a thank you and certificate from the CEO. Pack5 of12 £2.99. Leods Wornen, s Aid 2020 ChrisÈrnas CArds Lovlngly deslgned by chlldren In our refuge, our cards are now avallable to buy onllne dÈ11vÈryfÈe*l• AGI LEEDS WQMEN'I Everymoman des8Jw8 We have received grants, donations and gifts in kind from hundreds of individuals and organisalions, and would particularly like lo thank the following donors and funders.. The Office of the Police & Crime Commissioner. Victoria Leeds, Elizabeth & Prince Zaiger Charitable Trust, Asda, Children in Need, Leeds Community Foundation, GlobalGiving. PayPal Giving Fund, Bramhope Wl, Graham Stowe Bateson & Oakwood Solicitors from Make-a-will-monlh donations, BNY Mellon, Black Shire Villains, Total Gas & Power, BUPA, Sky, Irwin Mitchell, Rotary Club of Headingly, Direct Line Group, Shadwell church. Recycle 4 charity, W & M Charitable Trust, Wailrose stores Olley and Meanwood, Roundhay Women's Group, Kirkland & Ellis Fund, Addleshaw Goddard Charitable Trust, Business Focus & Systems Itd, Bramhope Rolling Scones, Headingley St Columbia Church, Yorkshire Ladies, Council of Education, Inner Wheel, Soroplimisls International (Leedsl, Stowe Family Law, PIB Risk Services, Terracycle, and Turnaround Foundation. We also had an anonymoLJS corporate donation of £10,OC)O, which passed our strict due diligence tests. In addition. LWA values its individual donors for their dedication and hard work. some of whom have been tirelessly fundraising for the organisalion for over 20 years. Here was a message from our fundraising team- Page 21

Lèeds Women's Aid Trustees. Annual Report Ilncluding Directors. Report} For the year ended 31 March 2021 Fundraising During the lockdoym. we've been amozed by thewondarful fijndf81￿Ivj kJ8a8 oursupportersheVec*￿0 Upvoilh which have r￿sed11￿jUSand$0t nds for ourcharity- VIRTrAL pltho NI&HT WEpwN4 KSI WALK 14ivÉ JOJIN o'4N15 ALK (HAP T-5NK71 We want to say a hugethank you to the organiseTS ofthe5e fantast lundraiser5 and to everyone who sponsored them. Ihe rnoney raised will help us to contlllU8 SUPPOrting woman and children av￿tsd by dornestic violence and abusa. Volunteers LWA has around 70 staff including employees and relief workers. We are proud to work with volunteers of all ages from teenagers working on their Duke of Edinburgh Award to people wanting lo support LWA and help their community. We Currently have a total of 18 volunteers assisting with the day to day running of our charity shop, which equates to 2,000+ hours. Wilhoul our volunteers the shop would not be what it is today. a wel established charity shop offering a unique and friendly shopping experience. 14 74 Ag• r•ny• 01 our volunleer 2000+ N¥Mborél hourtOUI voluntetrg don8lt ngin av•rig• yww 18 Numb•f ol I￿￿¥0 Reserves Poli For some years, LWA has been operating a Reserves Policy based upon an approach that is now ouldaled. The Reserves Policy as included in the Annual Report for year-ended 31 March 2019 is included as Appendix l in the Reserves Policy Booklet. Page 22

Leeds Women's Aid Trustees, Annual Report (Including Directors, Report) For the year ended 31 March 2021 11 is now accepted good practice that a Reserves Policy for 8 charity should.- Be based on a detailed understanding of the actual and predicted cash inflows and outflows of the charity., Not be based upon holding a sel number of months cover on expenditure.. Be inlegraled with the risk assessment and strategic plans of the charity.. Not be based upon 8 closure scenario unless this is considered likely., Be regularly reported lo and reviewed by the Trustee Board. The development of a new Strategy has identified a large number of areas where we need lo invest in our infraslruclure. Added lo this. the Needs Research Project has and will continue lo identify specific services that we may want lo invest in. In addition, the unexpected and unprecedented pandemic in 2020 has raised vulnerabilities for the whole charitable sector, along with every sector in the world. The Board of Trustees want to ensure that our reserves policy considers the above points, along with any unexpected risks Addiliona11y, should there be any scope for investment we would consider this by 8 combination of using a contribution of our existing unreslricled reseTves and new funding. hence the need lo review our Reserves Policy and ensure that il is fit for purpose and conforms to the good practice described above. As il is highly unlikely that all of the situations described in point 2 above would occur in the same 12- month period, the Trustee Board therefore believes that arb adequate range of our unrestricted reserves should be between £400,000 and £470.000. This will cover the scenarios detailed in points 1. 3 & 4. and in the lower range a contribution towards /4 of the scenario risks in point 2. and in the higher level of the range 213 of the risks in point 2. Financial Review Principal funding sources remain as Local Authority contracts and rental income including Housing Benefit. We are very grateful for the respectful partnership that we continue to enjoy with Leeds City Council. This year they have provided us robust and considerate contract management and worked with us to secure emergency COVID funding for our much-needed services. This year we have received funding through governfflenl sources from both the Ministry of Housing, Communities and Local Government IMHCLGI and the Ministry of Justice (through the Poli￿ and Crime Commissioner's Office}. In addition, we were fortunate lo be part ol a successful mulli-regional and mulli-nalional partnership which secured Tampon Tax ftjnding, via the Department for Digital. CullLJre, Media & Sport IDCMSI, led by Solace Women's Aid, Voids lemply refuge spaces) were slightly higher than last Year{8.45°￿ compared lo 2020 figure of 70/01 and bad debt written off in the year being 1.25Yo (compared lo a very low 110 last yearl. We are pleased al how the services have been managed, as the largel for voids in normal circumstances are 8VD and bad debts is 40/0. The continued reduction in the level of bad debts is leslamenl lo the hard work of the refuge teams in managing the clients, financi8151tualions both when the clients are in refuge and when they are able to move on. Planned voids mainly cover the period when units are empty due to cleaning 8nd maintenance or occasionally for the reservation of a unil for a woman urgently needing to flee to Safely. Systematic Page 23

Leeds Women's Aid Trustees, Annual Report Ilncluding Directors. Report) For the year ended 31 March 2021 management of turnaround times and housing management have resulted in the first reduction in voids for some time. Our non-commissioned refuges were badly affected by voids 114.50/01, with our commissioned refuge being much less al 4.50/0. Voids were significantly higher in our non-commissioned refuges due to them 811 being shared houses. During various COVID lockdowns il was impossible lo move new residents in to shared hoLJses, due to the need lo keep current residents safe. We used innovative ways of improving the situation over time, partnering with housing providers to enable new residents lo gel COVID tests and enablè faster turnaround times, helping us lo house women fleeing DV & A more safely and easier. The Iruslees submit the audited financial statements forthe year ended 31 March 2021. The net income for the year amounts to a surplus of £199,586. This is in part due lo careful strategic management of reserves this year, how we account for the management of our services and substantial fundraising success. This compares lo a nel income in 2020 of £300,158 lunreslricled £150,475, reslricled £149,683). ReseNes carried forward are £921,580 of which £125.792 are reslricled and £795,788 are unrestricted funds. Of the £795,788 of unreslricled funds, we have identified and designated £433,276 over a 2-year period for investment in our growth and infraslruclure lo meet the continuing need and demand for what we do. The consequently lower level of unrestricted reserves of £362,512 is below the £400,000 minimum of OLJr reseNes policy but by phasing the investments prudently. we do not expect to fall below the £400,000. Future plans LWA'S strengths are in delivering excellent services, leading collaborative partnerships, developing new and innovative services and having strategic influence locally, regionally and nationally. We predicted last year that demand for all LWA'S services was highly likely to increase, and this is clearly evidenced within this report. Additionally, changing profiles of migrant communities, post Brexit indicated a reduction in EU nationals living in Leeds bul potentially an increase from African, South Asian and Middle Eastern communities is predicted. We Saw a rise in those from culturally diverse communities accounting for over 600/0 of those in refuge and 32Yo in the community. Within our strategic objectives we aim to concentrate on- Reorganising the SLT lo fit the business needs and new strategic priorities and objectives of LWA moTe closely. Bring more Clar￿tY to our core infrastructure and bring stability in leadership. 2. Being future ready and sustainable. 3. Reflecting the changing nature of funding sources. 4. Releasing the CEO from operational tasks lo foGus on strategic leadership and business development. S. Elevating responsibilities and accountabilities lo a level commensurate with our organisational size and matijrity. 6. Creating a more complementary fil between the SLT and our governance structure. 7. Enhancing the wellbeing of our staff. 8. Creating a beller fit with client focus and women cenlred voices as our priority. 9. Increasing and developing services, including widening our health based and house SUPFX)rt. Governance and decision-making LWA operates as a charitable company and registered its purpose and objectives with the Charity Commission on 12 November 1991. It is a company limited by guarantee governed by ils Articles of Association which sel out clearly the purpose of the charity together with rules about how il conducts ils business, including governan￿. Page 24

Leeds Women's Aid Trustees. Annual Report (Including Directors, Report) For the year ended 31 March 2021 Trustees are recruited by external advertisement in the same way that employees and workers are recruited, and there are role profiles and an application form. People may also approach, or be approached if specific skills are required, al any time. We have commenced an external review of our governance arrangements against the contents of the Charity Governance Code. and will report on this in next year's Annual Report. Applicants are interviewed by the ChairlDeputy Chair and Chief Executive, and the final decision is made by the Trustee Board. All new Trustees receive an induction, and training is p13nned, commissioned and delivered regularly. The organisalion employs a Chief Executive who lakes decisions on the day to day running of the charity. The Chief Executive manages staff., ensures proper financial management., follows policies as agreed by the Trustees., and complies with legal obligations and those directed by funders, the Charity Commission. Companies House and other regulatory bodies. Trustees ensure adherence to legal requirements, i.e. maintaining correct policies Health and Safety at Work., Fire Safety., Risk Assessments,. recruitment and selection, and other policies such as grievance and disciplinary. LWA is an independent organisalion., however, it benefits from being part of the WKler Women's Aid network across the UK. All Trustees give of their lime freely and no Trustee remuneration was paid in the year. Trustees are required lo disclose all relevant interests and register them wilh the Chair of Trustees and in accordance with the charity's wlicy withdraw from decisions where a conflict of interest arises. Related parties and co-operation with other organisations.. none of our Trustees re￿1ve remuneration or other benefit from their work with the charity. Any connection between a Trustee or senior manager of the charity with a client or other stakeholder must be disclosed lo the full Board of Trijstees in the same way as any other contractual relationship with a related party. In the current year no such related party transactions were reported. Risk mana ement The Trustees have a risk management strategy which comprises.. A fully updated Risk Register, comprising of an annual review of the principal Tisks and uncertainties that the charity faces. The establishment of policies, systems and procedures to mitigate those risks identified in the annual reviews. The implementation of procedures designed lo minimi5e or manage any potential impact on the charity should those risks materialise. A Resources and Governance Committee, having Trustee and senior management epresenlation along with a commissioned external and independent Health & Safety consultant and, when required. the n8med organisation's Data Protection Lead. The Risk Register focuses attention on the areas of.. Governance and Management., Operational Risks regarding People and AclivilieslPremises,' Financial,. Environmental and External. Significant work was undertaken this year in relation to COVID Risk Assessments and Gontingency plans. The Board met monthly and the SLT mel ￿l¢e weekly, reducing to weekly at the beginning of 2021. Additional work was undertaken this year lo identify ancs incorporate the specific areas of risk regarding the current COVID-19 pandemic (see page 10} along with risks in identifying and dealing with future pandemics. Page 25

Leeds Women's Aid Trustees. Annual Report (Including Directors. Report) For the year ended 31 March 2021 Other risks regularly identified include that of our setvice users being at risk of injury or even death. There are also ongoing, daily risk assessments on service delivery, and al regular intervals in respect of premises. Allenlion has also been focused on other non-financial risks including those arising from lire, flood, lerrorist attack, technology, reputation and health and safety of staff. These risks are managed by having robust policies and procedures in place, and thTough regular awareness training for staff. Financial sustainability is one of the risks identified by the charity. A key element in the management of financial risk ￿$ a regular review of LWA'S financial position through management reports including available liquid funds lo settle debts as they fall due. liaison with the bank when necessary, and active management of debtors 2nd creditors balanTrs to ensure sufficient working capital. LWA has been dynamic and strategic this year in ils use of unrestricted reserves and in how we will use them. Data Securit and Protection Data security and protection is of paramount importance lo LWA. We deal with very sensitive personal data relating lo the people we support. our stsfl and our supporters so it is vital that we process thi5 information securely and in accordan￿ with data protection law. The organlsalion continues lo comply with the Data Protection Act 2018. As data controllers, LWA continues to monitor and review our slalulory due diligence. LWA has a named Data Protection Lead IDPLI, who passed the Practitioner Certificate in Data Protection in summer 2020 and is now a qualified Data Protection Practitioner. She continues to report lo the CEO and Ihe Resources and Governance Committee of the Board regarding Subject Access Requests, Data Breaches and areas of consideration and improvement. This is reviewed both internally within LWA, and also as consortium lead for our LDVS and WLL partnerships. AII LWA staff have re￿iVed data protection training. Briefings and regular updates are circulated to all staff lo ensure that they remain up to dale. LWA remains vigilant lo the threat of cyber-atlack. The DPL ha5 allended various data protection training sessions and seminars during the last year looking in particular at cyber security. This has been discussed al staff meetings and detailed briefings have been circulated. Staff are vigilant to suspicious emails and these are raised and reported to the DPL for appropriate aotion to be taken. There have been no breaches of data which have needed lo be reported lo the Information Commissioners Office IICOI. Information Communications Technolo ICT OLJr ICT strategy changed in March 2020 due lo the COVID-19 pandemic, with us ensuring that every member of staff who required one had access lo a work laptop, access lo our setver and a mobile phone. We successfully fundraised to cover the costs of these as well as ensuring that staff that were working remotely had access lo the most appropriate equipment for their health, safety and wellbeing. Addib'onally, most of our families in refuge had children who could continue to allend school due to being classed as vulnerable, and they required internel access. For the last year, we have provided internet access lo all 51 families in our emergency accommodation units where needed, and continue to fundraise lo keep Ihls going. This not only ensures that children have the opportunity to continue to learn and do their studies, bul they can also play and connect with others, and it gives a lifeline lo the mums who can connect 2nd Page 26

Leeds Women's Aid Trustees, Annual Report (Including Directors, Report) For the year ended 31 March 2021 speak with family and friend5 in other parts of the country, ststutory information Auditors A resolution lo reappoint Bohorun & Co Ltd. Chartered Certified Accountants & Registered Auditors as auditors for this financial year was proposed al last yeaff s Annual General Meeting. Bohorun & Co Ltd agreed to be re-appointed. The Trustees decided that due lo the number of years that Bohorun & Co Ltd have acted as auditors for the charity, that an open and transparent invitation lo lender would be launched for next year's audited accounts. This was due to happen this year. bul due lo the pandemic and the difficulties that this caused, we reappointed Bohorun & Co Ltd again. Trustees of the charil The Directors of the charitable company are ils Trustees for the purposes of charity law. The Trustees who have served during the year and since the year end are listed on page 1 ofthe financial slatemenls. Public Benefit In selling our objectives and planning our activities the Trustees have carefully considerecl the Charity Commission's general guidance on public benefit in the Charities Act 2011 in particular lo ils supplementary public benefit guidance on the advancement of health and saving of lives. Slalemenl of res onsibililies of the Trustees Company law requires the Trustees lo prepare financial slalements for each financial year which give a true and fair view of the slate of affairs of the company as at the end of the financial year and of the surplus or deficit of the company for that period. In preparing those financial statements the Trustees are required to Select suitable accounting policies and then apply them consistently. Make judgments and eslimalès that are reasonable and prudent. Prepare the financial slalements on the going concern basis unless it is inappropriate to presume that the Company will continue in busines5. The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy al any lime the financial position of the company and to enable them lo ensure that the financial statements comply with the Companies Act2006. They are also responsible for safeguarding the assets of the company and hence for taking steps for the prevention and detection of fraud and other irregularities. statement of disclosure of information lo Auditors The Trustees of the company who held off￿￿ al the date of approval of this annual report confirm Ihal.. So far as the Directors are aware, there is no relevant audit information linformalion needed by the company's auditors in connection with preparing their report) of which the company's auditors are unaware, and each Director has taken all the steps that they ought lo have taken as a Director in order to make themselves aware of any relevant audit information and to establish that the company's auditors are aware of that information. Page 27

Leeds Women's Aid

Trustees' Annual Report (Including Directors' Report)

For the year ended 31 March 2021

Approved on behalf of the Board

Nneka Ikeogu

Nneka Ikeogu (Jul 29, 2021 17:58 GMT+1)

Nneka lkeogu Director and Chair of the Board 13/07/2021

Page 28

Leeds Women's Aid Independent Auditor's Report to the Trustees of Leeds Women's Aid For the year ended 31 March 2021 Oplnlon We have audited the financial statements of Leeds Women's Aid (the 'charilable company'l for the year ended 31 March 2021 which comprise the Slalement of Financial Aclivilies, the Balance Sheet, the Cash Flow Slalement and notes to the financial stalemenls, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements.. give a true and fair view of the state of the charitable company's affairs as al 31 March 2021, and of its incoming resources and application of resource5, induding ils income and expenditure, for the year then ended., have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice., and have been prepared in accordance with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in 8ccordance with International Standards on Auditin9 IUKI IISAS {UKII and appSicable law. Our responsibilities under Ih05e standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant lo our audit of the financial statements in the UK, including the FRC'S Ethical Standard. and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relatlng to golng concern In auditing the financial statements, we have concluded that the Iruslees, use of the going concern basis of accounting in the preparation of the financial slalements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating lo events or conditions that, individually or collectively, may cast significant doubl on the charitable company's ability lo continue as a going concern for a period of at least twelve months from when the fi'nancial statements are aulhorised for issue. Our responsibilities and the responsibilities of the Iruslees with respect lo going concern are described in the relevant sections of this report. other informatlon The other information comprises the information included in the trijslees, annual report, other than the financial slalemenls and our auditor's report Ihereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and. except lo the extent olheNise explicitly staled in our report, we do not express any form of assurance ¢onGlusion Ihereon. Our responsibility is lo read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial Statements or our knowledge obtained in the course of the audit or otherwise appears lo be materially misslaled. If we identify such material inconsistencies or apparent material misslatemen15, we are required to determine whether this gives rise lo a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required lo report that fact. We have nothing to report in this regard. Page 29

Leeds Women's Aid Independent Auditor's Report to the Trustees of Leeds Women's Aid For the year ended 31 March 2021 Opinions on other matter prescribgd by the Companles Act 2006 In our opinion, based on the work undertaken in the course ol the audit.. the information given in the Iruslees, report (incorporating the directors. report} for the financial year for which the financial slalemenls are prepared is consislenl with the financial slalemenls., and the directors, report has been prepared in accordance with applicable legal requirements. Matters on whlch we are required to report by exception In the light of our knowledge and understanding of the charitable company and ils environment obtained in the course of the audit. we have not identified material misslalements in the directors, report. We have nothing lo report in respect of the following mallers in relation lo which the Companies Act 2006 require us lo report to you if, in our opinion". adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us- OF the financial statements are not in agreement with the accounting records and returns., or certain disclosures of truslees'ldirectors, remuneration specified by law are not made,. or we have not received all the information and explanations we require for our audit. RÈ$ponslbllltles of trustees As explained more fully in the trustees, responsibilities slalement set out on page 27, the Iruslees (who are also the directors ot the charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and lor such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due lo fraud or error. In preparing the financial statements, the Iruslees are responsible for assessing the charitable Company's ability lo continue as a going COn￿rn. disclosing, as applicable, matters related lo going ¢oncern and using the going concern basis of accounting unless the trustees either intend lo liquidate the charitable company or to cease operations, or have no Tealistic alternative but lo do so. Audltor's responsibilltles for the audit of the financial statements Our objectives are lo obtain reasonable assurance about whether the financial statements as a whole are free from material misslalemenl, whether due to fraud or error, and to issue an auditor's report that inclLJdes our opinion. Reasonable assurance is a high level of assurance, bul is not a guarantee that an audit conducted in accordance with ISAS IUKI will always delect a material misslalemenl when il exists. Misslalemenls can arise from fraud or error and are considered material if. individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to delect material misstalemenls in respect of irregularities, including fraud. The specific procedures for this engagement and the extent lo which these are capable of delecling irregularities, including fraud is detailed below. Our approach lo identifying and assessing the risks of material misstalemenl in respect of the irregularities, including fraud and non-compliance with laws and regulations, was as follows.. the engagement partner ensured that the engagement team Collectively had the appropriate competence, capabilities and skills lo identify or recognise non-compliance with applicable laws and regulations.. Page 30

Leeds Women's Aid Independent Auditor's Report to the Trusteos of Leeds Women's Aid For the year ended 31 March 2021 we identified the laws and regulations applicable lo the charity through discussions with trustees and other management, and from commercial knowledge and experience of the sector". we focused on specific laws and regulations in both the UK, which we considered may have a direct material effect on the financial slalemenls or the operations of the charity, including the Charities Act 2011, data protection legislation. anli-bribery. employment, safeguarding principles, health and safely legislalions,- we assessed the exlenl of Complian￿ with the laws and regulations identified above through making enquiries of management and inspecting legal correspondence.. identified laws and regulations were communicated within the audit team and the team remained alert lo instances of non-compliance throughout the audit.. Vve assessed the susceptibility of the company's financial statements to material misslalemenl, including obtaining an understsnding of how fraud might occur, by.. making enquiries of management as lo where they considered there was susceptibility to fraud, their knowledge of actual, suspected and alleged fraud," and considering the internal controls in place lo miligale risk5 of fraud and non-compliance with laws and regulations. To address the risk of fraud through management bias and override controls, we-. performed analytical procedures lo identify any unusual or unexpected relationships. tested journal entries lo identify unusual transactions., assessed whelherjudgemenls and assumptions made in determining the accounting estimated sel out in the accounting policies were indicative of potential bias., and used data an81ylics to investigate the rationale behind any significant or unusual transactions. In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures that included. bul were not limited lo.. agreeing financial statement disclosures to underlying supporting documentation., reading the minutes of meetings of those charged with governance.. enquiring of management as lo actual and potential litigation and claims., and reviewing any available Corresponden￿ with HMRC and the company's legal advisors. Because of the inherent limitations of an audit, there is a risk that we will not delecl all irregularities, including those leading to 8 material misslatemenl in the financial sL91ements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial slalements, as we will be less likely lo become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional Gon¢ealment, forgery, collusion, omission or misrepresentation. As part of an audit in accordan￿ with ISAS IUKI, we exercise professional judgment and maintain professional sceplicism Ihroughoul the audit. We also- Identify and assess the risks of material miss121emenl of the financial statement5, whether due lo fraud or error, design and perform audit procedures responsive lo those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not delecling a material misstalemenl resulting from fraud is higher than for one resulting from error. as fraud may involve collusion, forgery, intentional omissions, misrepresentstions, or the override of internal control. Page 31

Leeds Women's Ald Independent Auditor's Report to the Trustees of Leeds Women's Aid For the year ended 31 March 2021 Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, bul not for the purpose of expressing 2n opinion on the effectiveness of the charitable company's intern81 control. Evaluate the appropriateness of accounting policies used and the reasonableness of arcounting eslimales 2nd related disclosures made by the trustees. Conclude on the appropriateness of the Iruslees, use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainly exists related to events or conditions that may cast significant doubt on the charitable company's ability lo continue as a going concern. If we conclude that a material uncertainly exists, we are required lo draw allenlion in our auditor's report lo the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up lo the date of our aLJdilor's report. However, future events or conditions may cause the charitable company to cease to continue as a going concern. Evaluate the over811 presentation, structure and content of the financial slalemenls. including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation. We communicate with those charged with governance r￿arding, among other mallers, the planned scope and liming of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit. Use of our report This report is made solely lo the charitable company's members, as a body. in accordance with Chapter 3 of parl 16 of the Companies Act 2006. Our audit work has been undertaken so that we might slate lo the charitable company's members those matters we are required lo slate to them in an auditor's report and for no olher purpose. To the fullest extent permilled by law, we do not accept or assume fesponsibilily lo anyone other than the charitable company and the charitable wmpany's trustees as a body, for our audit work, for this report, or for the opinKtns we have formed. 4fyA&4A D P Bohorun FCCA FCMI {Senior Statutory Auditor) For and on behalf of Bohorun & Co Ltd, Statutory Auditor 6 Howley Park Business Vlllage Morley Leeds LS27 OBZ Page 32

Leeds Women's Aid Statement of Financlal Activities Ilncluding Income and Expenditure Account) Year Ended 31 March 2021 Unreslricled Restricted funds funds 2021 Total Unrestricted Restricted funds funds 2020 Total Note Incomlng Resources: Charitable activities 868,121 1,967,172 2,835,293 890,683 1,875,998 2,766,681 Trading income 60,458 60,458 70,727 70.727 Investment income 948 2.200 2,200 Total Income 929,527 1,967.172 2,896,699 963,610 1,875,998 2,839.608 Expenditure on: Charitsble aclivilies 536,389 2,049.269 2,585,658 730,727 1,726,315 2.457,042 Trading expenditure 47.165 47,165 58,239 58,239 Governance costs 49.001 15.289 64,290 24,169 24,169 Total expenditure 632,555 2,064,558 2.697,113 813,135 1,726,315 2,539,450 Net income I lexpenditurel 296.972 -97,386 199,586 150,475 149.683 300,158 Transfer between funds 52,754 52,754 -13,708 13.708 Net movement in funds 16 244,218 44,632 199,586 136,767 163.391 300,158 Reconclllation of funds: Total funds brought forward 16 551,570 170,424 721.994 414,803 7,033 421,836 Total tunds carried forward 16 795,788 125,792 921,580 551,570 170,424 721,994 All income and expenditure derive from continuing activities. The statement of financial activities includes all gains and losses recognised during the year, Page 33

Leeds Women's Aid

Balance Sheet

Year Ended 31 March 2021

Year Ended 31 March 2021
		2021	2020
	Note	£	£
Fixed assets
Tangible assets	11	33,845	24,215
Current assets
Debtors	12	284,310	323,489
Cash at bank and in hand		1,064,639	978,567
		1,348,949	1,302,056
Creditors: amounts falling due within one year	13	-461,214	-604,277
		-461,214	-604,277
Net current assets		887,735	697,779
Net assets		921,580	721,994
Charity funds
Restricted funds	15	125,792	170,424
Unrestricted funds	15	795,788	551,570
Total charity funds	15	921,580	721,994

The financial statements were approved and authorised for issue by the board on 13th July 2021.

Signed on behalf of the board of trustees

Nneka Ikeogu

Nneka Ikeogu (Jul 29, 2021 17:58 GMT+1)

N lkeogu, Director and Trustee

The notes on pages 36 to 48 form part of these financial statements. Company registration number: 02627468

Page 34

Leeds Women's Aid Cashflow Statement Year Ended 31 March 2021 2021 2020 Note Cash flow from operating actlvltles Interest paid Intere51 receivable Depreciation Ilncreasel I decrease in debtors Increase l (decrease) in creditors 199.586 300,158 -948 13,522 39.179 -143.063 -2,200 8,912 116.403 -47,965 Net cash flow from operatlng activities 108,276 375.308 Cash flow from investlng activties Payments lo acquire tangible lixed assets Retum on investment and servicing of finance -23,152 948 -14,915 2,200 Net cash flow from investing activities -22,204 -12,715 Net increase In cash and cash equlvalents 86.072 362,593 Cash and cash equlvalents at 1 April 978.567 615,974 Cash and cash equivalents at 31 March 1,064,639 978,567 Cash and cash equivalents conslsts of: Cash al bank and in hand 1,064,639 978,567 Cash and cash equivalents at 31 March 1,064,639 978,567 Page 35

Leeds Women's Aid Notes to the Financial Statements For the year ended 31 March 2021 Summary of slgnlficant accounting policies General Information and basis of preparation Leeds Women's Aid is a registered charity and a registered company limited by guarantee in England In the event of Ihe charity being wound up, the liability in respect of the guarantee is limited lo £1 per member of the charity. The address of the registered Offi￿ is given in the charity information on page 1 of these financial slatemenls. The nature of the charity's operations and principal activities are providing support to women and children affected by domestic violence and abuse IDV & AI. The charity conslilutes a public benefit enlily as defined by FRS 102. The financial slalemenls have been prepared in accordance with Accounting and Reporting by Charities.. Slalemenl of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 issued on 16 July 2014 las updated through Update Bulletin 1 published on 2 February 2016 and Update Bulletin 2 PLJblished on 5 October 20181, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland IFRS 1021, the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Accounting Practice. The financial statements are prepared on a going concern basis under the historical cost convention. The financial statements are presented in sterling which is the functional Cur￿ncY of the charity and rounded to the nearest £. The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied lo all years presented unless otherwise slated. Ibl Funds Unrestricted funds are available lor use al the discretion of the trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes. Designated funds comprise unrestricted funds that have been sel aside by the trustees for particular purposes. The aim and use of each designated fund is set out in the notes lo the financial stalemenls. Restricted funds are funds which are to be used in accordance with specific restriclions imposed by donors or which have been raised by the charity for particular purposes. The cost of raising and administering such funds are charged against the specific fund. The airn and use of each restricted fund is set out in the notes to the financial slalemenls. (cl Incorno recognition All incoming resources are included in the Statement of Financial Activities ISOFAI when the charity is legally entitled lo the income after any performance condition5 have been mel, the amount can be measured reliably and il is probable that the income will be received. For donations to be recognised the charity will have been notified of the amounts and the settlement date in writing. If there are conditions attached lo the donation and this requires a level of performance before enlillemenl can be obtained then income is deferred until those conditions are fully mel or the fulfilmenl of those conditions is within the control of the charity and il is probable that they will be fulfilled. Page 36

Leeds Women's Aid Notes to the Flnancial Statements For the year ended 31 March 2021 Donated facilities and donated professional services are reeognised in income at their fair value when their economic benefit is probable. il can be measured reliably and the charity has control over the item. Fair value is determined on the basis of the value of the gift lo the charity. For example the amount the charity would be willing to pay in the open market for such facilities and services. A corresponding amount is recognised in expenditure. No amount is included in the financial statements for volunteer lime in line with the SORP IFRS 1021. Further detail is given in the Trustees, Annual Report. Gifts in kincl donated for resale are recognised within 'lncome from other trading aclivilies, al the net realisable value in the year in which they are sold. As the gifts in kind are mostly second- hancl donated goods they are not valued and or included in stock at the year end. Fixed asset gifts in kind are recognised when receivable and are included at fair value. They are not deferred over the life of the asset. For legacies, enlillemenl is the earlier of the charity being notified of an impending distribution or the legacy bein9 received. Al this point income is recognised. On occasion legacies will be nolilied to the charity however it is not possible lo measure the amount expected lo be distributed. On these occasions. the legacy is treated as a conlingenl asset and disclosed. Income from trading aclivilie5 includes income earned from fundraising events and trading activities lo raise funds for the charity. Income is received in exchange for supplying goods and serviGe5 in order lo raise funds and is recognised when enlitlemenl has occurred. Income from the charity shop is Included in the year in which il is received. The charity receives government grants in respect of its charitable activities. Income from government and other grants are recognised at fair value when the charity ha8 entillemenl after any performance conditions have been mel, il is probable that the income will be received and the amount can be measured reliably. If entitlement is not met then these amounts are deferred. Investment income is earned through holding assets for investment purposes such as shares and property. 11 includes dividends, interest and rent. Where it is not practicable to identify investment management costs incurred within a scheme with reasonable accuracy the investment income is reported net of these costs. It is included when the amount can be measured reliably. Interest income is recognised using the effective interest method and dividend and rent income is recognised as the charity's right lo receive payment is established. Other income includes the conversion of endowment fvnds into income which arises when capital funds are released lo an income fund from expendable endowments or when a charity has authority lo adopt a lolal return approach to ils permanent endowment fund. 11 also includes other income such as gains on disposals of tangible fixed assets. Idl Expenditure recognltlon All expenditure is accounted for on an accruals basis and has been Classified under headings that aggregate all costs related lo the category. Expenditure is recognised where there is a legal or constructive obligation to make payments lo third parties, il is probable that the settlement will be required and the amount of the obligation can be measured reliably. 11 is categorised under the following headings.. Costs of raising funds Includes of comprise the costs associated with attracting voluntary income and the Costs of trading for fundraising purposes including the charity's shop., Page 37

Leeds Women's Aid Notes to the Financial Statements For the year ended 31 March 2021 Idl Expenditure recognltion Icontinuedl Expenditure on charitable activities comprises those costs incurred by the charity in the delivery of ils activities and services for its beneficiaries. 11 include5 both costs that are allocated directly lo such activities and those costs of an indirect nature necessary lo support them. Other expenditure represents those items not falling into the categories above. such as governance costs. Irrecoverable VAT is charged as an expense against the activity for which expenditure arose. Grants payable to third parties are within the charitable objectives. Where unconditional grants are offered, this is accrued as soon as the recipient is notified of the grant, as this gives rise to a reasonable expectation that the recipient will re￿1ve the grants. Where grants are conditional relating lo performance Ihen the grant is only accrued when any unfulfilled condilions are outside of the control of the charity. {e> Tangible fixed assets and depreclation Tangible fixed assets are slated at cost lor deemed cost} or valuation less accumulated depreciation and accumulated impairment losses. Cost includes cos15 directly allributable lo aking the asset capable of operating as intended. Depreciation is provided on all tangible fixed assets, al rates calculated lo write off the cost, less estimated residual value, of each asset on a systematic basis over its expected useful life as follows.. Fixtures and fittings 250k straight line ifj stocks Stocks are slated al the lower of cost and estimated selling price less costs lo process and sell. Cost includes all costs of purchase, costs of conversion and other costs incurred in bringing stock to ils present lo¢alion and condition. Cost is calcLslated using the firsl-in, firsl-out formula. Provision is made for damaged, obsolete and slow-moving stock where appropriate. Donated stocks are fair valued as described in Icl above. However, the management view is to value stock al nil value as all items are donated goods. 191 Dgbtors and creditors recelvable I payable within one year Debtors and creditors with no staled interest rate and receivable or payable within one year are recorded al transaction price. Any losses arising from impairment are recognised in expenditure, Ih) Impairment Assets not measured at fair value are reviewed for any indication that the asset may be impaired al each balance sheet date. If such indication exists, the recoverable amount of the asset, or the asset's cash generating unit, is estimated and compared to the carrying amount. Where the cariying amount eX￿edS its recoverable amount, an impairment Ios5 is recognised in profit or10ss unless the asset is carried at a revalued amount where the impairment loss is a revaluation decrease. Page 38

Leeds Women's Aid Notes to the Financial Statements For the year ended 31 March 2021 lil Provisions Provisions are recognised when the charity has an obligation al the balance sheet date as a result of a past event. il is probable that an oulllow of economic benefits will be reqLJired In selllement and the amount can be reSiably eslimaled. (i) Leases Rentals payable and re￿1vable under operating leases are charged lo the SOFA on a straight line basis over the period of the lease. {kl Employee benefits When employees have rendered service lo the charity, short-term employee benefits to which the employees are enlilled are recognised at the undiscounled amount expected to be p2kJ in exchange for that service. The charity operates a defined contribution plan for the benefit of ils employees. Contributions are expensed as they become payable. 111 Tax The charity is an exempl charity within the meaning of schedule 3 of the Charities Act 2011 and is considered lo pass the lesls set out in Paragraph 1 Schedule 6 Finance Act 2010 and therefore it meets the definition of a chari18ble company for UK corporation tax purposes. Im) Going concern The financial statements have been prepared on the basis that the charity can continue to operate a5 a going concern as the Iruslees believe that no material uncertainties exist. The Iruslees have considered the level of funds held and the expected level of income and expenditure and are Df the opinion that the charity has adequate working capital lo continue ils operations over the next 12 months. This conclusion was made having considered the impact of the worldwide Covid-19 pandemic on future operations and available funding. The Iruslees. therefore. have made an informed judgement, al the lime of approving the financial slalemenls. that there is reasonable expectation that the charity has adequate resources to continue in operational existence for the foreseeable future. Page 39

Leeds Women's Aid Notes to the Financial Statements Year Ended 31 March 2021 2 Incoming Resources 2021 Unrestricted Restricted Funds Funds 309,845 474,676 2020 Unrestricted Restrlcted Funds Funds 310,890 466.456 Independent Refuge Funded LDVS LDVS A P Funding GP Pilot DA Car Children in Need Comic Relief Early Help Hub Shop Women's Lives Leeds staying Safe other Income Last Resort Fund Residents Activities VRU Police Control Room Angelou Gardens Management & Admin Online Chal Donations MHCLG Covid 19 MOJ LWA Covid 19 MOJ Patnership LDVS Comic Relief Covid 19 Designated Donation Leeds Covid Plan LDVS Solace Labrynlh Project 248.922 661.979 9,894 38,899 248,922 661,979 38,275 36,976 29,756 28,439 60,252 103,000 39.843 120.000 120,000 60.458 70,727 66,386 317.879 585,980 11,171 49,151 5,691 5,000 10,779 49,778 67.617 84,548 26.041 12.695 72,771 39,411 75.455 38.116 10,000 56,400 11,250 Total Income 929,527 1,967,172 963,610 1,875,998 Total incoming resources were £2,896.69912020 - £2,839,608) of which £1.967,172 was 2tlributable lo reslricled12020 - £1,875,998) and £929,527 was allribulable lo unreslricled12020 - £963.6101. 3 Income from other trading activitie$ 2021 2020 Shop Income 60,458 70,727 60,458 70,727 Income from other trading activities was all attributable to unreslricled funds. Page 40

Leeds Women's Aid Notes to the Financial Statements Year Ended 31 March 2021 4 Income from investments 2021 2020 Interest- Deposits 948 2,200 948 2,200 Income from investments was all allribulable to unrestricted funds. 5 Analysls of expenditure on charltable activities Charitable activities 2021 Unrestricted Funds Re51ricled Funds Total Funds Independent Refuge Funded LDVS Refuge LDVS AP Funding GP PILOT Children in Need Comic Relief Early Help Hub Women's Lives Leeds staying Safe Last resort fund Resident activities VRU Police Control Room Trading expenditure - Shop Management & Admin Relief worker Online Chal Donations MHCLG Covid 19 MOJ - LWA Covid 19 MOJ - LDVS Comic Relief Covid 19 Designated donation Leeds Covid Plan LDVS Solace Labrynlh Project 188,926 336,321 188,926 585,243 710,828 17,433 38,899 41,358 110,404 120,000 328,421 248.922 710,828 17,433 38,899 41,358 110,404 120,000 328,421 67,615 67.615 47,165 11,142 47,165 11.142 20,489 52.104 72,771 39,411 75,455 37,223 20.489 52,104 72,771 39,411 75,455 37,223 56,400 11,536 56,400 11,536 583,554 2,049,269 2,632,823 Page 41

Leeds Women's Aid Notes to the Financial Statements Year Ended 31 March 2021 5 Analysls of expenditure on charitable actlvities Icontlnuedl Charitable activities 2020 Unrestricted Reslricled Funds Funds Total Furid5 Independent Refuge Funded LDVS Refuge LDVS AP Funding GP PILOT DA CAR Children in Need Comic Early Help Hub Women's Lives Leeds Slaying Safe Last resort fund Resident activities VRU Police Control Room Trading expend11ure - Shop Management & Admin Relief worker 210,762 332,086 210,762 581,008 675,687 30,736 36,976 36.789 24,400 26,053 103,000 522,464 8,171 448 1,890 10,779 58.239 185,522 2,357 248,922 675,687 30,736 36,976 36,789 24,400 26,053 103,000 522,464 8,171 448 1,890 10,779 58.239 185,522 2,357 788.966 1,726,315 2,515,281 6 Governance Costs 2021 2020 Unrestricted 10,134 4.500 18.912 1,505 1.487 10.963 1.500 Reslricled Total 10.134 4,500 30,664 3,564 1.578 12,350 1,500 Unrestricted Restricted Total Governance Audit Fees Legal Recruitment Costs Bank Charges Depreciation Accountancy Fees others 4.200 14.405 4,200 14,405 11,752 2.059 91 1,387 1,573 2,062 1,440 489 24,169 1,573 2,062 1.440 489 24,169 Totsl 49.001 15,289 64,290 7 Net Income for the year Nel income is slated after chargingl{credilingl'. 2021 2020 Depreciation of tsngible fixed assets Operating lease rentals Propety rent Audit remuneration 13,521 2,191 194,620 4,500 8,912 2,165 189,545 4,200 Page 42

Leeds Women's Ald Notes to the Financial Statements Year Ended 31 March 2021 8 Trustees. and key management personnel rernuneration and expenses Trustees neither received nor waived any remuneration during the year {2020.' £ Nil). 9 Staff costs and employee benefits The average monthly number of employees and full lime equivalent IFTEI during the year was as follows.. 2021 2020 FTE FTE Refuge and aftercare Community services Social enterprise and funding Management and administration 14 22 14 20 43 42 The lolal staff costs and employee benefits were as follows.. 2021 2020 Wages and salaries Social security Defined contribution pension cos15 1,225,009 94,404 49,747 1,163.351 93,927 43,026 1,369,160 1,300,304 The number of employees who received total employee benefi'ts {excluding employer pension costs) of more than £60,000 is as follows.. 2021 Number 2020 Number £60,001- £70,000 10 Pension Costs The company operates various defi'ned contribution schemes. The schemes and their assets are held by independent managers. The pension charge represents contributions due from the company and was £49.74712020 - £43,026). Page 43

Leeds Women's Aid Notes to the Financial Statements Year Ended 31 Ma￿h 2021 11 Tangible fixed assets Office Equlpment Flxtures, Fitlings & Equipment Total Cost or valuation.. At 1 April 2020 Additions At 31 March 2021 58,858 3,811 62,669 45,571 19,342 64,913 104,429 23,153 127,582 Depreciation.. At 1 April 2020 Charge for the year Al 31 March 2021 40,736 8,858 49,594 39,479 4,664 44,143 80.215 13,522 93,737 Net book value.. Al 31 March 2021 13,075 20,770 33,845 Al 31 March 2020 18.122 6,092 24,214 12 Debtors 2021 2020 Trade debtors Other debtors Other debtor- VRU Police Control Room Prepayments and accrued income 228,717 2,000 15,010 38,583 284,310 281,216 2,946 39,327 323,489 13 Creditors: amounts falling due withln one year 2021 2020 Trade Gredilors Other tax and social security Other crediloTS Accruals and deferred income 22,266 25,337 5,677 407,934 461,214 30,666 24.554 5.633 543,424 604.277 14 Dpferred Income 2021 2020 At 1 April Additions during the year Amounts released lo income Al 31 March 456,829 1,050,678 -1,218,218 289,289 492,764 456,829 492.764 456,829 Income has been deferred (all under 1 yearl for funds received in 2021 but relates to projects and costs for 2021122 financial year. Page 44

Leeds Women's Aid Notes to the Financial Statements Year Ended 31 March 2021 15 Fund Reconciliation Unrestricted funds Balance at 01.04.2020 Income ExpenditUTe Transfers Galns I Ilossesl Balance at 31.03.2021 General funds Designated Funds 223.008 328,562 551,570 929,527 -632.555 -157,468 104,714 -52,754 362,512 433,276 795,788 929,527 -632,555 Balance at 01.04.2019 Gains I {lossesl Income Expenditure Transfers Balance at 31.03.2020 General funds Designated Funds 86,241 328,562 414,803 963,610 -813.135 -13,708 223,008 328,562 551,570 963,610 -813,135 -13,708 Reserves Pollcy In the year the the old reserves policy had been reviewed and a new ReseTves Policy has been implemented. As a result, in the year ending 31 March 2021 the previously designated funds were released and replaced with designated funds for projects identified as potential opportunities to further our charitable objectives. Of the £795,788 unrestricted funds carried forward al 31 March 2021, £333,276 has been identified as designated funds and a further £100,000 has been set aside as working capital for our core. Area Description Working capital for our core In support of our Risk Assessment- items with medium or high rating Possible Opportuniles Unexpected or unprecedented Pandemic or other situatson 100,000 190,000 150,000 100,000 540,000 For some years. LWA has been operating a Reserves Policy based upon an approach that is now ouldaled. The Resetves Policy ss included in the Annual Report for year-ended 31 March 2019 is included as Appendix l in the Reserves Policy Booklet. It is now accepted good praclice that a Reserves Policy for a charity should.. Be based on a detailed understanding of the actual and predicted cash inflows and OLJtflows of the charity., Not be based upon holding a set number of months cover on expenditure., Be integrated with the risk assessment and strategic plans of the charity,. Not be based upon a closure scenario unless this is considered likely., Be regularly reported lo and reviewed by the Trustee Board. The development of a new Strategy has identified a large number of areas where we need lo invest in our infraslruclure_ Added to this, the Needs Research Project has and will continue lo identify specific services that we may want lo invest in. Page 45

Leeds Women's Aid Notes to the Financial Statements Year Ended 31 March 2021 15 Fund Reconciliation Icontinuedl In addition, the unexpected and unprecedented pandemic in 2020 has raised vulnerabilities for the whole charitable sector, along with every sector in the world. The Board of Trustees want lo ensure that our reserve5 policy considers the above points, along with any unexpected risks. Additionally, should there be any scope for investment we would consider this by a combination of using a contribution ol our existing unreslricled reserves and new ftjnding, hence the need lo review our Reserves Policy and ensure that il is fil for purpose and conforms to the good practice described above. As it is highly unlikely that all of the situations described in point 2 above would occur in the same 12-month period, the Trustee Board therefore believes that an adequate range of our vnreslricled reserves should be be￿een £400,000 ancl £470,000. This will cover the scenarios detailed in points 1, 3 & 4, and in the lower range a conliibulion towards ¼ of the scenario risks in point 2. and in the higher level of the Tange 213 of the risks in point 2. Restricted funds Balance at 01.04.2020 Galns l Balance at 110s$esl 31.03.2021 Incomg Expenditurg Transfers Funded LDVS Refuge LDVS A P Funding GP Pilot DA Car Children in Need Comic Relief Early Help Hub Women's Lives Leeds Staying Safe Last Resort FLJnd VRU Police Control R(x)rY Online Chat Donations (Ang. Gradens & Res. Act.) MHCLG Covid 19 MOJ LWA Covid 19 MOJ Partnershii Comic Relief Covid 19 Designated Donation Leeds Covid Plan LDVS Solace Lsbrynth Project 248,922 661,979 9,894 38,899 -248,922 -714,448 -17,433 -38.899 52,469 7,540 4,039 34,198 39,843 120,000 120,000 317,879 41,403 -110,561 -120,000 -339,887 2.479 43,637 63,516 3,000 5,243 41.508 3,000 5,243 67,617 26,041 12,695 -67,616 -20,489 -52,104 5,552 13,479 52.888 72,771 39,411 75,455 38,116 10,000 56,400 11,250 -72,771 -39,411 -75,455 -37,223 893 10,000 -56,400 -11,536 286 170,424 1,967,172 -2.064,558 52,754 125,792 Page 46

Leeds Women's Aid Notes to the Financial Statements Year Endod 31 March 2021 15 Fund Reconclllation Icontinuedl Restricted funds Balance at 01.04.2019 Income Expendlture Transfers Gains I Ilosseg) Balance at 31.03.2020 Funded LDVS Refuge LDVS A P Funding GP Pilot DA Car Children in Need Comic Relief Early Help Hub Women's Lives Leeds Staying Safe Last Resort Fund Resident Activities VRU Police Control Rooi Angelou Gardens 248,922 661.979 38,275 36,976 29.756 28,439 60,252 103,000 585,980 11,171 5,691 5,000 10,779 49,778 -248,922 -675,687 -30,735 -36,976 -36,789 -24,400 -26,054 -103,000 -522,464 -8,171 -448 -1,890 -10,779 13,708 7,540 7,033 4,039 34.198 63,516 3,000 5.243 3,110 49,778 7,033 1,875,998 -1,726,315 13,708 170,424 16 Analysi5 of net assets between funds Unrestrictèd Deslgnated Restricted funds funds funds 2021 Total 2021 2021 2021 Tangible fixed assets Current assets Current liabilities Total 33,845 789,881 461,214 362,512 33,845 125,792 1.348.949 -461,214 921,580 433,276 433,276 125,792 Unrestricted Designated Restrlcted funds funds funds 2020 2020 Totsl 2020 2020 Tangible fixed assets Current assets Current liabilities Total 24,215 803,070 -604,277 223.008 24,215 170,424 1,302,056 -604,277 721.994 328,562 328,562 170,424 Page 47

Leeds Women's Aid Notes to the Financial Statements Year Ended 31 March 2021 17 Financial commitments Annual contractual commitments under non-cancellable operating lease on land and building were as follows.. Explry date 2021 2020 Within one year Be￿een two and five years 198.202 189,545 198,202 189,545 18 Related party transactions There are no related party transactions during the year {2020.' £ nill. Page 48

2021-07-30

LWA - Final Accounts 31/3/2021

Final Audit Report

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