citizens" adviie Wokln8 CITIZENS ADVICE WOKING UNAUDITED FINANCIAL STATEMENTS 315f MARCH 2025 COMPANY REGISTRATION NUMBER: 02638741 CHARITY REGISTRATION NUMBER: 1004585 BREWERS CHARTERED ACCOUNTANTS Unlt 3. Birtley Courtyard. Bramley. GUS OLA 'AEGU70RM' 0611212025 COMPANIES HOUSE A12
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CITIZENS ADVICE WOKING CONTENTS PAGE GENERAL INFORMATION REPORT OF THE TRUSTEE BOARD INDEPENDENT EXAMINER'S REPORT STATEMENT OF FINANCIAL ACTIVITES 10 BALANCE SHEET 11 NOTES TO THE FINANCIAL STATEMENTS 13
CITIZENS ADVICE WOKING COMPANY INFORMATION 31" MARCH 2025 COMPANY REGISTRATION NUMBER: 02638741 CHARITY REGISTRATION NUMBER: 1004585 TRUSTEE BOARD Mr L Oates (Chair until 31" March 2025) Mr W Annandale (Chair from 1$¢ Aprll 2025) Mr J Butler (Treasurer) Mrs A Smith Mrs L Kemeny (resigned 31" January 2025) Dr C Smith Ms S Hope (resigned 4 June 2024) Ms D Harlow Mrs Kawther Hashml (reslgned 1rt Aprll 2025) Mr Tony Deans (COvOPted 15th July 2025) Mr Dominic Maher (co-opted 15th July 2025) Ms Lucy Vuurboom (co-opted 15 July 2025. resigned 3 September 2025) Ms Ann Brown {cfyopted 1W September 2025) CHIEF EXECUTIVE Katrina Ford {appointed 2 June 2025) REGISTERED OFFICE Provlnclal House. 26 Commerclal Way. Woklng Surrey. GU216EN WEBSITE ww.wokin cab.or INDEPENDENT EXAMINER Andrew Skilton ACA Brewers Chartered Accountsnts. Unit 3. Birtley Courtyard. Bramley. GU5 OLA BANKERS Lloyds Bank PLC 32 Commercial Way. Wokin& Surrey, GU216EN
Report of the Trustee 8oard For the Year Ended 31" March 2025 The Trustees. who are also Directors urKler Company Law. have pleasure in submrtting their Annual Report for the year ended March 2025. The financial statements have been prepared in accordan with their accounting policies set oul in the notes to the financial statements. They comply with Citizens Advice Woking (CAW) governing document, Charities Act 2011. Companies Act 2006 and Accounting and Reporting by Charities- Statement of Recomrnended Practice applicable to charities preparing their accounts in accordance wrth "FRS102°. the Financial Reporting Standard applicable in the UK and Republic of Ireland. CONSTITUTION CAW was founded in 1939 and was incorporated as a Company Limited by Guarantee in 1991. New Articles of Association were adopted in 2014 and updated in 2022 in accordan with National Citizens Advice Model Articles. A Twstee Board including members elected al an Annual General Meeting or co-opted by Ihe Trustee Board directs CAW. The members of 'the Company consist of all Trustee Board Members. The liabilty of each member is limited to a maximum of £1 per member. TRUSTEE BOARO The individuals who served as elected members of the Trustee Board during the financial year are listed on the prior page. No member of Ihe Trustee Board received any payment from CAW. PUBLIC BENEFIT The Trust5 have had regard to the Charity Commission Guidance on public benefit. OBJECTIVES The objectives as set out in the Artides of Association state 'lhe Charity's objects are to promote any charitable purpose for the public benefit by It advancement of education, the protection and preservation of health and the relief of poverty. sickness and distress in particular, but without limitation, for the benefit of the community in Woking and surrounding areas.. These objectives are achieved by the delivery of the Citizens Advice service to provide free, independent. and confidential advi and informalion lo the residents of Woking and anyone who woths in the Borough to help with the problems they face. In addilion. it looks lo improve the poliaes and practices that affect people's lives. OVERVIEW OF THE YEAR 2024125 has been a challenging year for Citizens Advice Woking (CAW). CAWS main funder. Woking Borough Council (INBC), issued a Sectton 114 Notice in July 2023 in response lo the 'unprecedented financial challenges facing the authority,. This resulted in the ceasing of the Communty Grants scheme, which was the Sour of CAWS unrestricted grant in 2023124 (£189,000) and previous years. We were. however, able to put together a balanced budget for 2024125. bul this did mean having to cut costs, for instance reducing opening times foi the dropin service at our town
centre office from 5 days to 3 mofnings a week, and reducing the number of applications for charitable support on behalf of clients, instead focusing on advice to help their situation. As a SuIt of this Cost control. and gaining additional income from project funders. induding WBC, and increased fundraising activities, we were able to achieve a surplus of approximately £91,000 for the year, a tremendous result in the circumstsnces. The trustees would like to express rnany thanks to our fvnders and donors, and all the staff and volunteeT¥, wilhout whose hard work and great Commitment, this would not have been possible. ACTIVITIES Citizens Advice Woking (CAIN) is an independent local charity and a company limited by guarantee. CAW is a rnber of the national Citizens Advice nelwork. We provide free. confidential. impartial, and independent adviee and inforniation for the benefit of the local communlty. to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inabilrty to express t17w'r needs effectively. CAWS activikn'es continue to be in line with its objectives. CAW works under the Local Performance and Qualty Framework membership scheme of the national Citizens Advice organisation. It continues to meet the qualty mart( for the Advice Quality Standaid in the areas ol debt. housing, and welfare benefits. Our generalist advice SeICe 15 provided by volunteers who carry out reception and adminlstrative duties. 9ive infomation and advice and have research and campaign roles. and are Managed and supported by paid staff. We also have paid caseworkers in the areas of welfare benefits and housing. Woking is often considered t<) be an affiuenl area with high levels of employment and rates of home ownership. There are, however. significant pocke15 of deprivation across the borough and our priority is to support the most vulnerable in our communty. The main enquiry areas of welfare benefts. debt and housing continue to be the issues that most of our clients need help wth. Vve provide f8Ge to face services in the following locations- 1. Woking Town Centre Drop-in Sessions- Tuesday - Thursday 10am - 1 pm - Initial Assessment inleNiews Appolntments Monday - Friday 10am - 4pm Generaltst Adviser Inter4iews F.ollow up Generalist Adviser appointrnents, Specialist Caseworker appointrnents 2. The Byfleet Methodist Church Wednesday 12:00am- 2pm Drop in for initial assessnient Appointments by affangement 3. Ukrainian Hub, Lighthouse Woklng Tuesday Weekly 10.'30am- 2:30pm Initial Assessments Only drop-ins 4. The Mascot Hub Sheerwater Thursday Weekly 10am - 1pm Inttial Assessments Only Drop ins
CAW provides a telephone service via Adviceline Monday- Friday 10am- 4pm During 2024125, we also ran the following Projects on behalf of different funders- l Access C¢ynmunity Dfug and Alcohol Service- funding from Surrey and Borders NHS Trust to provide a generalist adviser to advise on all enquiry areas Unlted Byfleet Charity - fvnding to deliver an outreach s&10n in the Wards furthest from the town centre office Trussell Trust Foodbank- funding to provide a generalist adviser at Foodbank sessions to provide information and advi and to reduce relian on the Foodbank Ukrainian Hub - fvnding from Woking Borough Council to provide generalist advisers to give information and advice to the Ukrainian members of the Community Refugee Support- funding frorn Woking Borough Council to provide a welfare benefrt adviser to support the Syrian and Refugee community and to provKle generalist advice to the wider refugee communty Hardship Projecl - funding from Woking Borough Councll to support those who have Council Tax arrears Healthwatch Surrey - fvnding from Healthwatch Surrey to provide insight and trends of those clients experiencing health and social care problems Household Support Fund- there were Iwo phases, HSF 5 and 6. during the year. As a result of funding from Surrey County Council {SCC) for income rnaximisation (applicable to all LCAS in the county), CAW undertook benefit checks and conducled debt assessments for clients from May to September. Funds during the December to March period were used lo In¢aSe our Adviceline resour to meet SCC'S requirements in the fomi of 'Financial Health Checks.. CAW also continued with its Research and Campaigns work, raislng important issues both locally and nalionalty that impact on peoples, lives. The data CAW gathers is used to help research issues and influence decision makers by running campaigns to change these poli(xes and practices that are seen to not be worf(ing. Our fundraising efforts included continuation of the crowdfunding campaign, and a quiz night, music. bike ride. and village show evenls, and staff and volunteers took part in the London Legal Walk. ACHIEVEMENTS AND PERFORMANCE As a result of the reduction in *rVI that CAW was able to provide. because of the fvnding cuis. our achievements were less than in 2023124 but nevertheless still very considerable in the circumstances. Only 2.5°/o fewer dients were helped (5419 compared to 5561 in 2023124) The number of Quick Client Contacts increased, as we have needed to signpost people on more occasions rather than being able to offer them an assessment (up from 153 in 2023124 to 329 in 2024125)
170/0 reduction in the number of issues that we have dealt with. as we have had to reduce Ihe enquiry areas. e.g. charttable help and support 290/0 reduction in the number of aclivities that we have been able to carry out for dients. mainly due to the reduction in drop-in sessions acioss the week Income Gain has reduced by loo, down from £2.804.689 to £2,532,219 although to provide clients with over £2.500,000 is still 8 great achievement. Despite the loss of our 'Co, grant from Woking Borough Council. we continued to deliver projects on thetr behalf, in particular refugee support and hardship co-ordinalion, as delailed above. For one year only. CAW also received furKling frorn the UK Shared Prosperity Fund, effectively to help our transition away from local government support. It has been a challenging time for staff arKI volunteers, and their continued hard work and unslinting commitment is recognised and very much appreciated by the trustees. There were staff and volunteer changes during the year but we were able to recrurt a new Advice Session Supervisor and an Administralive Assistant, both of whom made very valuable contributions. CAWS Chief Officer retired at the end of the financial year after many years of great service to the organisation. A new Chief Officer has been recnjited from the Crtizens Advice network, and will be starting at the beginning of June. The Chair of Trustees also stood down at that time, having done his term and also after many years of great service. though is staying on the Board. An Acting Chair is taking his place for at least 2025126. Our Research and Campaigns work throughout the year successfully raised awareness of local and national issues. induding a much*nhanced CAW social media presence on Facebook and Instagram. Paid staff and volunteers raise¥Y 280 Evidence Forms. Housing and welfare benefft issues had the highest number of Evidence Forms raised. highlighting the difficulties in finding suitable. affordable housing, and the many problems clients have in navating the welfare benefit system. The lack of affordable private rental housing in the Borough has continued to be highlighted by surveys conducted during the year. FINANCIAL REVIEW The Trustee Board confimis it has kept proper accounth'ng records which fvlty shows CAWS financial position. The Trustee Board also ackn<)wledges its responsibility for safeguarding CAWS assets and for taking all reasonable steps for the prevention of fraud and other Irregularities. The outcome for 2024125 was as shown in the Accounls below. We reIVed a total income of £494k. The year-end surplus was £91 k (compared to the wevious yeafs deficit of £35k) and we maintained healthy reserves of £322k. GOING CONCERN For the financial year ending 31st March 2026, a small budget deficrt has been agreed at the start of the year of £1 Ok. Due to investment in staff and other costs agreed since the budget was published. CAW is projecting a forecast deficit for 25126 of around £40k. This will reduce a Itttle the reserves brought fOard but it is projected that CAW will maintain healthy reserves of around £280k at 3113126. However, grant and project income for 26127 is not confirmed at the ts'me of the AGM and will not be known for rtain until early 2026. As with every year. there remains a degree of uncertainty on the level of grant and project income that CAW can expect to achieve in
- The trustees, fiduciary duty is therefore to be cautious on the question of whelher CAW remains a going concem trom April 2027. The other factor that is likely to affect CAWS stalus in 26127 is local govemment reorganisalion, with unitary authorities replacing the bwo-tier system. Surrey Local Citizens Advice offices. including CAW, are agreed that they should be aligned lo the new structure. which will be fonnally in pla from April 2027. The nature of the alignment has not yet been decided. RISK The Trustee Board consider the risk to which CAW is exposed and has put in place systems lo mitigale those risks. This includes holding professional indemnity insurance arKI employers, liability insurance. The level of cover is reviewed annually. The Risk Register is reviewed every 2 months and the major risk identffi8d continues to be the reduction of funding on current levels and the inabilty to find altemative funding. There continues to be the same mistaken perp"on that CAW is funded by central government. CAW continues to work hard to make the public and potential funders aware It is a local charity. part of a national nelwork, but with no central govemment funding. competlng for fundlng with other charilies. INDEPENDENT EXAMINER During the financial year Andrew Skilton. ACA, has acted as CAWS Independenl Examiner. SMALL COMPANY EXEMPTION This Report is prepared in accordance with the Special Provisions of Part 15 Companies Act 2006 Laurence Oates On behalf of the Truslee 8oard Dated 4/ii/LoIS
Independent Examlner's Report to the Trustees of Cltlzens Advice Woking I report to the trustees (who are also Direclors for the pUose of company law) on my examination of the financial stsiements of Citizens Advice Woking ('the charitsble company'> for the year ended 31 March 2025 which comprise the Statement of Financial Activities, the Balance Sh*t, the Statement of Cash Flows and related notes. This report is made solely lo the charity's trustees. as a body. in accordance with section 145 of the Chariiies Act 2011. My Wofk has bn undertaken so that I might state to the charity's trustees those matters l am required to state to them in this report and for no other purpose. To the fullest extent pemiitted by law, I do not accepl or assume responsibility to anyone other than the charity and the charty's trustees as a body. for my work. for this report, or for the opinions I have fomied. Responslbilities and basis of report As the trustees of charitable company you are responsible for the preparation of the financial statements in accordance wilh the requirements of the Companies Act 2006 ('the 2006 Acl'>. Havlng satisfied myself that the financlal statements of the charitable company are not required to be audrted under Part 16 of the Act and are eligible for independent examinalion, I report in respect of my examination of the charitable company's financial slalements carried out under section 145 of the Charities Act 2011 ('Ihe 2011 Act,) and in carrying out my examination I have followed all the applicable Directions given by the Chanty Crjmmission under section 145(5)(b> of the 2011 Act. An indeperKlent examination does not involve gathering all the evidence that would be required in an audit arKI consequently does not cover all the matters that an audrtor considers in giving their opinion on the financial statements. The planning and conduct of an audrt goes beyorKI the limited assurance that an independent examination can provide. Consequently I express no opinion as lo whether the financial stslements present a 'true and fairf view and my report is limited to those specific mattets set out in the independent examiner's statement. Independent examlnerfs statement Since the charitable company's gross income exceeded £250,000 your examlner must be member of a body listed in section 145 of the 2011 Act. I confiryn that l am qualified to undertake the examination because l am a member of ICAEW, which is one of the listed bodies. I have completed my exarnination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:
accounting records were not kept in respect of the charitable company as required by seth'on 386 of the 2006 Act. or the financial statements do not accord with those records; or the financial statements do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the financial statements give a 'true and fair view which is not a Matter considered as part of an independent examination. or
the finanaal statements have not been prepared in accordan with the methods and principles of the Statement of Recommended Practice for accounting and portIng by charities applicable to Gharities preparing their accounts in accordan with the Financial Reporting Stsndard applicable in the UK and Republic of Ireland (FRS 102). I draw your attention to the disclosure in the Trustees, Report and Ihe Post Balance Sheet Events Nota 14 which indicates there was significant material UnrtaInty relating to going concem following the issuing of a Section 114 Notice by Woking Borough Council in June 2023. At the lime of signing these accounts, Citizens Advi Woking's financial situation has stabilized, and whilst Ihere is rnaterial uncertainty with regards the levels of grants for the year ended 31 St March 2027, this is typical in the lead up lo the new financial year. The trustees, due to the uncertainty, have drawn up a contingency plan. as per normal business plannng. Andrew Skllton ICAEW Brewers Chartered Accountant Unrt 3, Birtley Coutyard, Bramley. GUS OLA Date." 4thNov¢mb¢r 2025
10 cmzENS ADVICE YIOMNG STATEMENT OF FINANCIAL ACTIVITIES Ilncludingihe lrtcome and ExpenditureAccountl Fof the year •nd•d 31•1 Maf¢h 2025 Ggner•l D•5igTratod R•strkied Fun Funds Funds Totsl 2025 Total 2024 INCOME FROM: Donatlons and *gacl¢s ChBrltsbl• Activities GrantWok(ng Borou Councll Other grants Incorn• fvom other tsading actlvltleg InrA>ffle Irom thJrKlraising adivhlos 33,184 33,184 36,673 189,000 433.724 245,724 102868 330,856 15.740 15,740 11,002 Inveslmentlncome 2,209 C¢h•r Ino)ffl• 9,417 9,417 163,418 330.856 494,274 48S.119 EXPENDITURE ON: CrItable Actl¥iti•s Grants Sl•ff cosls Offu •nd Pfoperty costs Sundry expense$ 56.125 361.733 408.628 36,210 49.393 5.283 6,072 47.680 4.261 240 314.CO3 31.949 TOTAL 52,182 351,045 403.227 $20218 NET EXPENDITURE 111,236 120.189) 91,047 (35.099) Transfff5 Iln Funds 11&12 (17.759) 17.759 NET EXPENDITURE •tsr trarth 93.4TI 12.430) 91,047 135.0991 FUNDS BROUGHT FORWAIID AT lit Aprfl 2024 12 14S,305 82,839 230,784 232.614 FUNDS CARRIED FORWARD AT 31st March 201S 1Z 238.782 82,639 410 321,831 Z31,614
11 At31st IAarth 2025 2024 FIXEO ASSETS llxed CURRENT ASSEYS 15.182 404,613 419.795 18.182 290.768 Cash at tmnx and In hand CREOITORS.. amoLmtfalliry duefththln ¢M year 78.166 NETCURft£vrrASSErs 321,831 230.784 NET ASSErs 230,n4 FUNDS UnregthLled Furwl8 General fvntt8 Ouignolad lund ZJ8,792 82.639 145,305 82,839 11 321,421 Re51rlciad 12 410 TOTAL FUNDS 321.031 Ih comp•w li •DUU•d t••x•mpkn •uditunder S•don 477 0ltr Ctyrwi••A¢t 2006 for lh• 01•ndId 31 Mwch 202S The ffl•mb•rn h¥t rnqulThlth• obthlfi •n auth ollljffn•ThY•lsithmMts forth¢y•af•nd¢d 31 20251Tr aLW(farTh1lh 470 oftht CompAnJ Art 1) En$urfng the tharllable ¢offlpJny keeps a¢<•unln9 iecrfJrf wtJch •tfvlth S•JJon$ 388 and 387 offv tpanIe$Al2008. an 2) Prnpamg tranfjal slatements gi¥T a tru•gnd Iw'r viwoftr slatB ofalfar5 01th• char6tsble atthtsend ofeath financial yw•nd ofits lP1$r1I ferewth financaal year in acc4ydancewlth the rnquirernentsofSecti0Th8 394 and 395 and 1¢h 0lhemisèemPvwhthe of the CompanlesAct 2006 r•knUrvJ to finonclal staterts. wfBras appllEable to theCallle oJmpAny. ThM• fAndal itat•m•Thts tye•n w•powJ lft •gxrd•nc•wNh Ihe wilm •ppll¢xbl•to carftAbl• autrlerl toth• wn•U ieglm. The ffn8nclal 8latefflent8wen tyth• P•Jafd olTntst#tsandul1Y fiY¢J>Jeon 4th NovetnPeT.2025
ltA*re si9nedon 6ts tsehty.
W.Annandale Eoard mertei Uer Board rrtmt
CITIZENS ADVICE bYOKING STATEMENT OF CASH FLOWS For the year ended 31 Mar¢h 2025 2025 2024 CASHFLOWS FROM OPERATING ACITIVITES Pioftl(Loss) for the year Decrease in debtors Increase In creditors 91,047 I,ooi 21,798 {35.0991 13.282) 38,087 Change In cash and cash equivalents 113,845 1294) Cash and cash equlvaleirt5 at Ihe beginnlngolthe reportlnKpeilod 290.768 291.062 Cash and cash equlvalenls at Ihe end of Ihe reporting perlod 404,613 290.768
CITIZÉNS ADVICE YIOKING tlates tothe Finafftethl Strteffi Yearto 31 March 2025 l. AtutIa Poltcl•s G•wal The slthnEntsfOiC•y. i8a Pu1cen0frt£rfty. b•8n on Ihe BnlS un Ih¢hi%tthSccost cOnniTr &ryJ In auJ)rdm wlhth• st•tafflent0lR#tymM Ara>JrrflTrJ4nd RP prnpwrfng Ihelr4ryxunl¥ In Ka)rd¥nrywllhthp R•wrtirg aFfaI1•In le UK4nd R•Wc ol I4 IFPS1022hd Eslil>hefv' J•nu•ry 2019-Chorlb•• SORVI. CTrnl•s A( 2UiW•TrJth• Int41m t4mprfsèsgrdN&, donaOon&afidkn¢aslng IncMi• l• b8sl8. 15defeffE#where d t&•tosto •3rtemerrtio P8 semttslora 8poMcpenuJ 8nd llw been f•e4lY¢d th IMknking Oorowh Coundl lrtrfth11o•fmmthMth•thaorrt 14oinorthl betn ottrfbthed lo th• Mnl. #th•trwt•A•f••l lh• Ih•¥th•cAnnotb•IA m•r•d d quW)Irfd. Ll¥JilW ar• r•a)qrOthl •••orffi uth•rnl•• ¢blWtyi ¢•lty t0th••¥PttUr•, 1115 prtèthlh•t th• b•f• I1h•Mall oflh• rn• m•Murnd wlthf••oon•b P•n•fon VAT InLVTh4Th1 •xppndftur•4A•VAT I ch•rV$1l9$•rnaUl1 Icopeol VAT. Flx•d Ai••¢• Flx•d 4s••l••r• Atad h(<•t lamtyM•d•£1.IXIJ. Owrnrl•lloTrpollry l¢¥tequlpnMI .JJ.3% Stshl In• Crndttor58re Mwnlsed whenlhe • pr•sent atl wuknglr&Tr•pxlMrttr0lll wpbwbly Msuh tr•rrflwsto•third wtyw•J Fun0• Unr•¢11d I ipwwj vraNtht1UrtW•ftYPxdI• th•rfly. Oulqnthd Fu1•r• w)re•lrfc•dfwth¥tr& been ••luh1•1ty• ISOIMS¢OKUIN FknIng In• iswuig o1• Seton 114 bYM)Fing80h Couni>lin Jw2m re¢a4d In 24125. 7htrtruds res$ed by matigrdntshw d•fv)fsin 24r2stxL hadt01UFen1n9tfjrn8%ad s¢1¥[$. IA 2Tr¢S h•ageed grantsfroffl jfoa n811 bLNlg¢tdeficil in the yew. Atth limoflheAGM Ihere Th$ unC**ntyM1hekn ofgrnffl8for 2W27
14 cmzENS ADVIGE YIOKING Notss tDth• Flnanclal Stateffl• 1 Grants 2014 UK Shpmd Piglpvlty Fund BC. Refvg 30028 102868 21304 4811]0 Sun•y CC Noono L•ft eehind Surroy CC House1) 5upm)rt Fur•Y WBC Hardship ProiK 1 85 Cornrnuoty & Athohol S•r¥irA• 14%knEesla8 Gulldlord County Ctyjrt H(l@hOld Supwt 4 TNsgell Tr1 Fthlbank CITA lrnprDving DolNwy Financial Capability He8llhwateh T•lor1WAd lin• Houvhold Support FUAJ thln i-Acc•ss Prolect SLYTry Lln• Ukrnnian Hub Unlt•d 8yfie61 Chanly BC Refvge• BenthA¢ John 8•#no 67326 4.500 19,000 so.c0 23.100 12.500 11.500 2S.000 37.552 10.000 10.043 50.726 19.404 12,833 19,444 14,700 18.500 18.890 10,838 433,724 245.724 2 InvMtsn•nt In¢orn• X26 2024 Int•r•st rnceI¥a0 1.858 3 Slaff Casts XJ24 S•larl•s 315.W 361.331 Ernploy•rn Nl PwwlL 24.578 fJ,52 ZJ.769 4LK8,628 351.733 Av•rng8 numbrof•fvees M8n8gement AdnIstrY11oTr Oiraci odvic &JpFQrt slaff 10 14 18 Full time ewNaknl fry 2tr25 tolals 14 {2024- 181. No mernLw of8tsff I¥0d r4muntration in of£50,000. No Boarf membw¥ ¢y¢¥1•s p8rnon in the y••r.
15 CITIZENS ADVICE WOKING Notss to the Flnancial Statements Year to 31st March 2025 4 Office and Property Costs 2025 2024 Rents and insurance 1.643 1,524 Prinling, POStage and ststionery 3,298 5,444 Telephone 1,264 1.137 IT equipmenl & support Support costs 13.638 16,367 36210 24.976 16,312 49.393 The value of the office premises provided rent free by Vvoking Borough Counal is excluded from the Statement of Financial Activitie$ in 2025 as the Trustees do not feel the bene)l¢ial value lo the Chanty can be rellably measured. The excluslon Is on the basis that the market value does rt represent Ihe cost of altematlve premises to operate Irom should the need arise. 5 Sundry Expense8 2025 2024 Govemance 2,029 2.857 397 Stsff & volunteer eXPere$ Other 1,360 4.702 6,072 5,283
16 CITIZEN5 ADVICE WOKING Not•s lo tho Financial Ststemgnts Year ¢0 3111 Mavch 2025 6 Flxod A•8•ts Qllk• Equlp C¢xt 1°W12024 dili¢M• Dws•fs 31" March 202S 38.748 38,748 3&748 38.748 1"••rf12024 Chorye forthe year Ckn dispJsB15 38.748 36,740 31" MAf¢h 2025 38,746 38.740 N•tboDk 1• •t31" 2015 tsoDk v•lu• It 31° 2024 2024 15.182 16,182 8 Crndilorn: Amounts falllng wlthln on• year 2024 Aryxu¥l¥ and d•fwrnd Incom• 97.864 76,166 9 R•lated Party TTrn9actlon• No donationgwern e1V•d from r•l•t¢d 10 Independent Exminers Remunwatton Irthpend•nt Ex•fflws rnMUn•rntr totall•d £2.83512Wd4. £2,7¢0).
17
CITIZENS ADVICE
KING
Nots• toth• Flnancl•l St¥t•monlS
Ye•r to 31# 2025
11 Deslgnat•d Fund8
Balance at
01A)412024 Incoming
BalanG• at
3110>202S
Outgolng
Trdrnfer5
Deswed Fundg. General ReseTh•
81839
82,639
The fvrKls are hetd as a conllngency fvnd glven th• unwtslntss OA tsnding lor 25126. The funds a also allo(xted fr)r pr
18 CIT17ENS ADVICE VIOKING Notes to the Financial Statements Year to 3161 March 2025 12 Restricted Funds. continued l A¢c••# cMnIty Drug nd Alcohol s•r¥I¢•-kn9 from Surny & 8oftl•r• NHS TnJ$l to Pfovld• • Genernllsl Adviser lo lak• dife(X referrals Irom key workeTr tfy Support r¥ll Vtho 4rn reivIng trealnwit. Gulldlord Court 0•8k- Funding from INoking Borough Coundl arNI Gvmord BDfough Countsl to help dnIS 81 ri8k of hom•le8sness du• lo PossesOn Procttdings bping1g¥ued, Surrey CC- No Onp Left Behind- Funding from SunBy County Councsl to provth ¢asewothern lo support wulnerabkn dients wrth d¥bt, budgeting 8nd wellAr• benefrts advtC•, 8uff•y Fund- To support cllents lo mek• •pplKaUon• for Grants ffam Suney County Councll'8 emergency fvnding pol. W•n¢e8lag- Pro¥tdes Gr¥nts to el(w'ble d(ents Ifom • fvnd raised by Woking Lions to a191 fijel povwty and T1 deti. Unlted 8yfle•t Charlty-Fundin9 lrnm United ByfiB•l Cha183 lowawd$ the CO ol njnnlng •n oulre•¢h fj¢r In Bylleel. Healthwatch felephone Advice Ilne- Funding from Healthwatch Surwy lo provitle, or swrwl people lo in10rn7allon about local heamh and car• sepjices and how to 8CQS$ th• Servic by a Helpdesk which Pro$se5 enquirie5 madg by ielephone. t¢xt, •rnall or thfough Iho H••rthwat¢h Surfey w•bslte. Truss•ll Tnjst Foodtsnk- Fundiry from fnjssell TNst to pro¥Kle 4 Generalist Ad¥er at Ftsjdbank sessicTh lo give inlomialron and advlce and lo reduce the rnh'ance on the Foodbgn Ukrnln14n H¥b- Funding from Vloklng Borough Coundl to pio¥ld• G•ner•ll¥l Advl8evs to att•[ lh• outre4¢h ie99i0n• lo gwe WBC Relugeè Support- Fundww from Woking 8orough Coundl to provide a welfare benefft aler10 support the Syiian and Afgh4n wrfh w•K•rn benefft John BeJne- Grants for dorn•nts in financial dIffily. WBC Hardjhlp Fund. Monies lo reJidents due to t sljnificart increBse in c¢uncll In 24125 Surrey CC- Household Support Fund- government baG Iniliab¥Eto heW residents in financial hardship
19 cmzENS ADVICE WOKING Notss to the Flnan¢ial Ststements Y•ar to 31•1 Mafv 202S 13 Analy$ls of lund$ by net assets 2026 Unrtstricted Funds Designated Funds Restrlctsd Funds Totsl Nel CUOnI asset3 238,782 2,639 321,831 Net assets 238,782 82.639 410 321.831 13 Analy818 of funds by netas8ets 2024 Unf•strict•d Fund• Designat•d Fundo R•stricted Fund• Total Nei currènt asaels 145.305 82.639 1840 230,784 145,305 82.639 230,784 14 Post B•lance Sheet Ev•nts- Going Concern Folk)wing thts18sulrYJ of a Secllon 114 No14ce by Woknn9 Borough in rte 2023 no unrt8tr1(•d r•c¢ved in 24125. The trustees responded by oaining allemalive grants from donofl in 24125 bul had lo restsld opening time3 and some selv19. In 228 Ihe TNs¢ee8 have 8greed grants from don$ •rKJ are working to a 6m•N budget defKit in the year. Al the tlme oflhe AGM Iherg wialrfs uncert81nty on tre level olwants for 26Q7