Charlty Registration No. 1004354 Company Reglstratlon No. 02567517 (England and Wales) THE UPPER ROOM (ST SAVIOUR'S) ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 THE UPPER ROOM (ST SAVIOUR'S) CONTENTS Page Trustees, report Independent examineT'S report 18 Statem8nt of financial activities 19-20 Balance sheet 21 Notes lo the accounts 23-36 THE UPPER ROOM (ST SAVIOUR'S) LEGALAND ADMINISTRATIVE INFORMATION Trustee8 S Tuke (Chairl P Mawdsley (Treasurer) M Dudek J Hillman J Marshall P Schick R Shaw B Steven50n C INood K Barbour M Morgan (Appointed 21 June 2023) (resigned 21 June 2023) (resigned 9 June 2023) Se¢r•tary P Mawdsley Charity nUM￿r 1004354 Company number 02567517 R•glstsred offlcé st Saviour Wènd811 Park Church Cobbold Road London W12 9LN Independent examiner Begbie5 Chartered Accountants 9 Bonhill Street London EC2A 4DJ Banknrn Natwest PLC London W12 7GE CCLA One Angel Lane London EC4R 3AB THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) FOR THE YEAR ENDED 31 MARCH 2024 The trustees present their report and accounts for the year ended 31 March 2024. The financial $tatèmen15 have been prepared in accordance with the accountlng policie5 set oul in note 1 to the financial statements and comply with the charity's Memorandum and Artides of Association, the Companies Act 2006 and "Accounting and Reporting by Charities.. Slatement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reportin9 Standard applicable in the UK and Republic of Ireland (FRS 102)" (effective 1 January 2019). Our Vision and Misslon The Upper Room's vision is to 5UPPOrt and improve the Itves of vulnerable people in our community to make them more fesilient, and to help them make positive lrfe Chol￿s. Our mission is to work with socially disadvantaged (or vulnerable) adults to.. allewate poverty provide personalised advice and support increase confidence and self-esteem enable people to be active members of the community improve physical and m8ntal wellbeing improve employability reduc8 (the risk OD r&offending reduce the risk of homelessness Why our work is Important We believe in the fundam8ntal proposition that every human being has polential which, if held captive by social exclusion. can b8 unlocked by our support and work. Our work has a positive, life-enhancing impact on our beneficiaries. It b8nefits people by improving their self-esteem and health, and enabling them lo be￿rne economically independent. Additionally, we are proud that our benéficiaries often help provide inspiration and hope for 0th8rs. Where we work Our main hub Is In West London, bul we now have a satellite office In Croydon, and more broadly are a London- wide organisation. Our work touches th8 Iiv8s of thousands of people every year. Structure, Governanco and Management The Upper Room is a regislered charity with the Charfty Commission, and a company limited by guaranteé, govemed by a Memorandum and Articles of Association dated 11 December 1990. TnJstees a￿ selected from a broad range of backgrounds, with consideration given to Specific areas of responsibility they can take on wrthin the charity. Trustees are elected for three-year terms. Trustees retire in rotation at the end oftheir term. and can stand for re-election by the Members at theAGM, subject to a maximum term of office of nine years (time served as a Trustee prior to 2018, when the nine-year maximum was introduced, is disregaided when Galculating length of service). CHAIRMAN'S REPORT The underfying theme of this year has been all about maximising the beneffts we provide from our resources, in the face of rising demand for our services driven by the continuing economic challenges faGing just about everyone in society. You will find detailed reports on all the projects later in this report, but I would highlight nufflber of areas whera the increased outcomes have significantly oulstripp8d any increase in investment. We have conts'nued to seNe unprecedented numbers of meals throughout the year, whilst keeping a tight rein on the cost of deliv8ring them. 33,511 meals is a remarkable number. Ash has stepped up to the role of Project Manager exceptionally wèll. combining a d8ep empathy and compassion for our gues15 Wlth smooth organisation of the larg8 number of volunteers on whom we d&pend so heavily. THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 UR4Dfiving also had a record year, achieving a Magnifi￿nt 45 practlcal passes. Gettlng a drivlng licence really is a lrfe-changing achiev8ment for our students, as you can read in the testimonials later In the report. Test slots ara still in short supply, and the team ar8 regularly on the Drlver and Vehicle Standards Agency website at the crack of dawn to sacure bookin9s as soon as they b8come available. We welcomed Nisia as our new UR4Jobs Project Manager, who has reinvigorat8d th8 S8rvice as well as rev8aling impressive skills at raislng funds. It was with consid8rab18 r8gret Ihat we took the decision to close our UR4Counselling project. Thi5 was due to the challenges of funding, together with the Increaslng complexlty and severlty of those presenting for the service. I would like to give a warm thank you to Alina, who has led the project wlth great energy, dedication and professionalism. We were delighted to welcome th8 Rt Revd Dr Emma Ineson, the recently appolnted Blshop of Kensington, on visit to The Upper Room, and are honoured that Bishop Emma has agreed to become a Patron. Our new lease has finally been signed off by all parties. It will run for a further ten years, giving us stability regarding our occupation of our premises, and darity on what we will be paying for th8 terni of the leas8. We continue to r8c8ive fantastic support from a wldè range of individuals and organisation5. INhilst we are always looking to expand th8 breadth and depth of the $eNices that W8 offer, we remain rooted in West London. The number of volunteers who give their tim8 to The Upper Room is well into Ihree figures, I say It every year. but it bears repeating: we really couldn't fijnction without them. Our truste88 provide strong leadership for the charity. I would like to thank Ken Barbour and Matthew Morgan. who stepped down Ihls year, for their exceptional Contrlbution over many y8ars. We welcomed Julian Marshall as a new trustee thls year. Finally. and most importantly, our amazing staff provide unfailing support to our clients, always looking for Ihe best in people and for th8 besl possibl8 outcome, how8V8r challenging the circumstances may be. Simon Tuké Chair of Trustees OUR PROJECTS UR4Meal8 Following the departure of the UR4M8als manager Cecilia Seres after 14 years of dedicated service, Ashléy Robinson, our senior support worker, stepped into the role on a lrial basis. After a successful trial period he has since been appointed Project Manager. During hls transllion two new appointments were made to fill the senior support worker vacancy on a job-share basls. Followlng a three-month probatlon perlod, it became clear that Tayo, who has worked up from being a guest, to volunt88r, to paid mémber of staff, was a great fit, wilh the right attributes for th8 Posltion. In the kitchen the combination of three chets contlnues to work exceptionally well, provlding constant cover and a variety of cuisine. all while avoiding work overload for any one indlvidual. An important project this year was the creation of a volunteer portal. Thanks to th8 hard work of Mik8 Halson on thé tèchnical sldè, we were able lo launch the portal in January, thus making the rota available to all volunteers. By accessing it through the TUR website, volunteers check for available shifts, and can ask to b8 add8d to the rots through tho messaging f8ature. The introduction of both corporate 'Cook-in' days and regular weekly-allocated corporate shifts has proved a great success. The volunt88rs are capabl8, eager and fit into our system fantastiGally well. Our chefs have embraced the opportunity to work with new people, getting them involved and leaving th6m feèling highly satisfied by the experience. The feedback has been very posth've: Ihe diversity it brings to the Charty is great for morale and guest satisfaction. From a resource planning perspectlve. the consistent pattem of having corporate volunteers each week, at set limes, helps a lot. THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 We have been privileged lo work with a number of external partners this year, induding weekly drO￿InS from Glassdoor, Citizens Advice, Turning Point and the Rough Sleeping and Mental Health Programme (RAMHP). We have also had less frequent but regular visits from NHS dental, Hep C Van, My Practice My Health, NHS Vaccinations and the NHS Podiatrist. Key outputs." 18,459 attendances over 242 sessions 33,511 meals, takeaways and food par￿lS 1,991 toiletries distributed 2,448 iteffls of clothing distribuled 308 sleeping bags given to rough Sleepers 446 individual travel support (Oyster cards and topups) 1,250 TFL Saver tickets 219 SIM cards and phone lop-ups 86 mobile phones given 120 volunt88rs, who contributed 7.560 hour5 of their tim8 Glass Door We are 8xtremely grateful to our advisors from Glass Door (Andrew, Boguslaw and Neil) who attended ￿0 days week. They supported 236 people, compared with 157 in the previous 12 months. 48% were rough sleeping, 220A were hidden homeless, and 270/0 not ¢urrentty homeless. The majority of these w8re complex cases requiring in-depth support over a number of sessions. 10 guests received ben8fi1s 3 guests secured employmént 20 guests had financial assistanc8 3 guests received health referrals 29 guests were housed 8 guests received ID 3 guests received an immigration referral 5 guests received food support 1 guest received material support for movlng into housing (white goods, etc) Citizens Advice CAB H&F provided us with three advisors (Bes5, Magdalen and Nick) over the 12-month period. They supported 67 individuals with detailed casewoTk. 58 /D of clients had a disability or long-term health Gondilion; 72% were male and 28YD female. These were the most prevalent 15sues.' Fre Uonc No of Clients 202 80 58 52 11 24 14 Housing Benefits and Tax Credit5 Universal Credit Immigration and Asylum Charitable supportlFoodbank Health and Community care Travel and Transport Debt advice Employment 17 16 25 THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Casè Stud - Mohamnied Moharnmed was sleeping rough when he arrived at The Upper Room. A refugee from Sudan, he had made his way to London after he was unable to get the support he needed in Portsmouth. Sleeping in a doorway of Pizza Hut with no means of keeping warm, he found his way to us. Vve welcomed him warmly and gave him his first hot meal in weeks, as wèll as some dean Glothes, a super-strength sleeping bag and a tent. He was also given much-needed toiletries, and a lowel so h8 could shower. As the weeks went by he continued to visit us daily-. he Saw the good we were doing and was adamant he wanted to volunteer with us. We signposled him to Cikn'zens Advice and Glass Door, who bolh supported him in finding accommodation. We topped up his phone. paid for his transport to various appointments, and continued to sustain him with daily nutritious meals. Finally, after a long winter, sticking close to The Upper Room and volunteering nearly every day, he was accepted by Birch Tree housing project. He now has a room right in the heart of London. He continues to volunteer with us whi18 looking for paid work, We sts'll help hirn to get to appointments and top up his phone, and he is doing much better. In his words.. "I feel grateful for Th& Upp8r Room and all the people who helped me. The Man8g8r, the enpploy8es, the chels, and the volunteers, I love them." Ashley Robinson UR4Meals Project Manager UR4Drlvlng Kay Outputs.. Referrals from 40 different agencies Theory tests taken Theory passes Practical tests taken Driving licences Theory workshopslsessions Tolal attendees Total attendances Total lésson hours Number of regular driving Instructors 79 79 470 162 1,113 2,146 8 (load hoc) Ago of cungnt clignts on mll.. 18-25 24 26-35 28 3645 19 46-60 9 EthniGIty.' Asian BritishllndianlBangladeshilother Black Britlsh/AfricanlCaribbèan Mixed eihnicity Vthite Brit15hllrish Othèr nationalities Not disdosed 49 THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Onward palhways All of our clients are offered support from our UR4 Jobs service this typically includes CV updating- job searching,. Inte￿law techniques- applications and training referrals. 17 of our successful clients used this servlce. 10 are still in addiction recovery (unfit to work) 4 are due to start Iraining or apprenticeship 6 are al college OT university 16 have some part- or full-time employment Follow-up calls with this cohort have revealed that none have been arrested or are involved in criminal activity PrOj￿t activity Expanding our reach across different areas of London has been a real benefit, not only to our result5, but also in maintaining dient engagement on the project. We have some good inslruclors working with us, who understand the ethos of the charity and are also empathetic with our client group. We continued to operate in Croydon one day p8r week, based at the Carer's Centre until the end of February. after which we retumed to the Croydon Voluntary Action Centre at West CrDydon. We have one member of staff on-site, supported by a volunteer from the project. which has become a good working model. We have contlnued to build good relallonships with Probation, Catch22, North Paddington Youth Club and Switchback, to name a few, and have been supported with tralning and nelwork meetings run by Clinks and Young Hammersmith & Fulham Foundation. Driving test booking is still a slow process - some six months, wail from the date of booklng to the date of the test, and we are ensuring our clients are awaré of the situation from the outset. Te$tlmonial (Usman.. passed his test May 2023) I had just been released from prison after receiving an 8-year sentence. 15tayed pro-aclive upon release and completed further vocalional courses and gained employment, however Suffered a serious injury which took me nearly a year to get back on my feet from. It was at this moment that I stayed strong and positlV8 and continued to pursue a brighter future. Not only was I facing a barrier in terms of my criminal conviction, but now due lo my physical health I was presented with another barrier. Therefore, mentally and physically I was not in the bes1 place and things were looking bleak, however I was determined not to give up. What differnncg has a licence mad8 to you as a person, and yourfutuTr? It was a massive relief and weight off my shoulder5. 1 struggled a lol lo get to this moment and my persistence and hard work has paid off. I have a decent CV. however I feel my time in prison has been a barrier to employment, but now I hope a licence will broaden my horizons and present new opportunities that l otherwise would not have had. So, all in all the future, God-willing, will be brighter. How has having the opportunity of bging part of UR4Driving impac(ed your lif8? I have thoroughly enjoyed bein9 a part of this amazing organisation. The slaff a￿ very supportive and go above and beyond to help their participants. I have worked with various ex-off8nder charftleslorganisations since my release, but I can honestly say that The Upper Room delivers the most. My personal experiences with Elaine, Sam and Roy have been 8Xtremely positive and th8y are all an asset to this company. Charlie (Instructor) was also very knowledgeable. In terms of what I have leamt aboul myself. l aiways knew I was strong enough to get through adversSty and overcom8 hurdles, my recent past has emphasised that lo me and given me the confidence to remain hopeful in life. THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Updat8 January 2024 Usman s8cured employment with Thames Water (via our UR4Jobs project) following his practl¢al tsst pass. He was required to drive a large transit van and be￿rne a call-out technlclan. By the end of the year he had completed his six-month probationary period and was very happy in his role. He had also recently got married and spoke eloquently about the lif8 changes he had achieved at an Upper Room event. Elaine Reeve UR4Driving Project Manager UR4Jobs I started my role as an Employment Advisor on 23 June 2023, running a w88kly Jobs Club and providing one-tO- one advice sessions supporting people fa￿n9 multiple barriers to employment; as well as settlng up referral partnerships wlth extemal organisations. Over the past 12 months we have achleved th8 following.. delivered 258 One-l￿One employm8nt support sessions supported 93 unlque beneficiaries compi18d 55 Cvs referred cli8nts on to 6 training programmes arranged 15 job interviews organised 5 work lrfalslexperience placements leading to g job offèrs, I'd like to thank Mike Halson, Tim Parfett, Philip Woolfe, Zanla Dhannle and Fa￿ana Jesmin for their support in delivering these sessions. Demographlc$ 78.6¢A of beneficlaries were male and 21.4% female. 30¢h were British and 700h were foreign natlonals (Polish 33.7%, Romanian 7.1Yo, Moroccan 5.1% and 3.1•h Indian). Extemalpartners We have an ongoing ￿lationshIp wlth the following partners, who acc8Pt our candidates for their employment and training programmes.. OAPA- a charlty offering career opportuntlies within the hospltallty industry for people facing homelessness. Social Bite a Social enterpris8 providing supported employment to those who hav8 experienced homelessness. Connection Crew- a soclal enterprise Nnning a very successful Academy Programme supporting those who want to work in the events industry, but face additional barriers to employment. XO Bikes- a social enterpris8 training young people in bike repair. Restsrt Lives - a charity 'enabling people to take steps towards supporting themselves, by runnlng courses and support programmes, POW- a soclal enterprise training people In woo¢Jworkin9 skills. Action West London - charity providing adult courses such as Construction Skills Certification Scheme {CSCS) training. Portland- a training organlsation providing Securlty and CSCS training. Mleczko Deli - a local employer, running a chain of Polish shops. Developments In January 2024, In ￿spOnse la growing demand, I hav8 taken on additlonal responsibilit188 setting up a Polish support group fund8d by the Rethink Suicid8 Prevention Fund. We have conducted eight workshops, which have been attended by 29 p8opIe. THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 The group support sesslons focus on mental health and practical help for individuals facing challenges accessing mainstream servl¢es due to tha language barrier. In addition, 12 of the participants ben8fftt8d from nlne sessions with our ext8mal partners: POW workshop, Kéw Gardèns, Hamm&rsmith Garden A560ciation, Only a Pavement Away, Harrow, Richmond and Uxbridge Collegès and West London College. 100Yo of group participants gave us véry positive feedback. describing ihe group as a vital lifesaving service beneficial for thelr mental health, and more than 50QA have already reported some improvement in one or more areas that we provide practical assistance on (accessing healthcare, hom818ssness pr8v8nlion, essential Irf8 skills, administratlV8 SUPPOrt and employment advic8). In March 2024 we also ran a pilot ESOL course, with four students attending our Essentlal Communication classes. We also sponsored one candidate on an ESOL course run by West London College. As th8 pilot has met with an anthusiastic response from the users we plan to start delivering Ihls valuable service on a regular basis. Case Study DC, a Romanian national, came to U8 asklng for help wlth looking for a job, but as h8 did not have any form of valid ID we had to start by restoring hls driving Ilcence, and referring him to Glass Door for assistance with applying for a new passport. In the meantime it also tumed out that DC is effectively homeless, and needs to Use our address for corr8spondenc8. As a Romanlan national with pre-settled status he was not eligible for any social assistance. While his documents We￿ being processed w8 Put together his CV, and started looking at employment and training options. We referred DC to Action West London to renew his Construction Skills Certificatlon Scheme, and once his documents were ready we helped him apply for a number of war8hou3e vacancA8S, and practi5ed his interview skills. We Ihen lost sight of him as he stopped visiting us regularly, but he came back a couple of months later to say that h8 is now working full-time and Is back in accommodation. Case Study MN. a Polish national, is an example of someon8 facing multiple interconnected barriers mental health, homelessness, lack of communication and social skills. Social isolation and long gaps In employment history. His past experiencè, complex mental h8alth needs and circumstances also place him In the high risk of suicide calegory. Having undergone some treatm8nt in th8 past yèar, hè now believes he Is ready to 5tsrt working again, but he still needs a lot of emotional and practical support. MN joined our Polish support group, and benefits from the social interaction it provides. We also organised some pe8r support for him, and worked with him on developing his confidence, communlcation skills and stress management Strategies. We placed him in short-tenn accommodation while he attended our ESOL classes and work-related trainlng, prior to an assessment day with Connection Crew. MN has been making some good progress, which led to him being accepted onto thelr competitiv8 Academy Programme recently, and wlll hopefully lead to paid employment in the near future. Nisia Jedrychowska Employability and W8llb8ing Programme Lead UR4Counselllng Despite the charity's teams having made substantial progress in terms of capaclty and capability it was with great sadness we had to take the decision to close this excellent service for financial reasons. The service itself had broadèned its capaGity, and was able to tak8 on clients with more complex and severe menlal health issues. We could support clients in languages such as Spanish, Urdu and Gujarati, as well aB our traditional Polish offering. We also secured the s8rvic8s of an Intemationally well regarded practitionèr and authorlty on clinical supervlsion. So all was looking good, but despite our best endeavours we were unable to secure the funding required to keep the Servi￿ golng. Alina Babik-Richens, our permanenlly employed counsellor, colleague and friend of many years had don8 an outstanding job with both English and Polish-speaking cli8nts', she was also a￿VaYS a great support to her colleagues, who do a dfficult job in Challenging circumstances, Equalty, her newly jolned colleagues, who all brought different specialisms to th8 table, enabled us to significantly reduce our n88d to signpost clients in distress elsewhere, and keep them wlthin The Upper Room famlly. THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 We ar8 Still able to offer Mental Health-related support through our partners such as Turning Point. ReThink and MINT. Additionally, our new Polish support group overseen by Nisia Jedrychowska ha5 been able to offer counsellor lead and peer support group sessions for its attendees. We would like to thank Schutz Engel for their support over the years, and for enabling many people suffering from poor mental health to take steps towards improved self-esteem and self-worth. Additionally, I would like to thank our outstanding volunteers Paul and Deirdre. Between April and our closure in September 2024 the team managed to undertake the following sessions.. New referrals urrent dients Booked sessions No-shows 8ssIoi)s ndertaken 12 lain Cooper CEO Corporats Development The decision to dedicate time and resources to scaling up our work creating and developing local buslness relationships has proven to be highly beneficial in many ways. The ov8r-arching strategy contsined three corporate target groups, so that three different and sustainable income typ88 could be s8cured. Firstly, our targeting of high value 'Social Value, Partners saw our first deal slgned in August 2023, yield1￿ a five- year. six-figure grant for our driving project. Since signing that deal, we have created a databas8 of targel businesses who sell seNices to the Public and Govemment Agency sector, and will be embarking on a lar9e- scale rnarketing campaign in Q1 and Q2 of Ihe coming reporting period. Secondly. our targeting of medium-siza buslnesG6s (100-250 head¢ount) wlth 'Charity of the Year, type engagement has so far created three high value partnerships focused on kitchen volunteering, with a combined forecast value of c£30k1£40k for the coming year. A particular and highly popular featurè of the corporate proposition is our 'Corporate Cook-ln Challenge, days where teams of &8 corporate partner employees undertake for themselves the challenge we face every day of creating 1S0+ 2-3 course nutritious meals under Ihe supervision of our chets. The leams have to evaluate their ingredients, plan their menus, cook, serve, and clean up - all under a ticking clock to add to the challenges of th8 day. The feedback we are receiving from participants is both humbling, heart-warming and has a significant added bonus from the participalin9 HR Directors we speak to of having a hugety positive impact on tearn morale and bonding within drfferent employee groups. One corporate parti¢ipant (Ellie) commented.. "So l attended one of my company's volunteering days at The Upper Room and it was such a heartwaming experience., being there for half a day I witnessed what type of community The Upper Room had built. You can see from the staff and other volunteers in the Charity how passionate and caring they are by making sure that they are including and encouraging everyone as we wotked on preparing more than 175 meals that day. It just showed to me how big their hearts are and l also witnessed the gratitude and thanks from the people who patiently queued, sat and then ate the food we prepared. Overall. I saw a community that is wholesome and optifflistic, and I'M really proud that l am working in a company that is supporting The Upp8r Room.. Our third target proup is the 45,000+ SMES that are based within just a few miles of us. As a result of proactively networking our way into many board-level conversations with community-based bu5ines58s via the ex￿lIent West London Chamber of Commerce organisalion, attending different events and diverting some of our facilities- based spend with fellow chamb8r m8mbers. we were presented with th8 2023 'Winner' award in the CharitylNot- for-profit cal8gory at their annual awards c8remony in November 2023. This has alr8ady proved to be a great door-opener for us and an excellent platfomi from which lo market our corporate partner proposition to creat8 many more bu6ine58 partn8rships. THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Furthermore. a significant 8nablei to our corporale success so far has been the contributions of four incredibly talented and committed volunteers making up our Business Development Group (BDG)- Philip Woolfe, Mike Biddle. Emma Bostock and Stuart Quickenden. Their ideas. energy and work behind the scenes have been the difference be￿een success and failure for us, and we can't thank them enough. So l am d81ighted and proud to report on our progress in this area, but have to stre5S that in order to keep up with the ever-increasing detnand for ourselves, our BDG - along with our other fundraising activities - need, yet again, to raise our game, jusl to cope with what we have. let alone keep up wilh rapidly increasing demand. New Value-Add' Servlces Somehow, while The Upper Room teams have been keeping our tharity funcliDning circumstances in very challenging we have also found different ways to add value to our guest services. In March 2024 we secured an agreement with Royal Marsden Partners Cancer Allian￿ to start lo address locally the significant. national problem of Hea￿h Inequalities. and in April 2024 are commencing a pilot programme of supporting homeless peopl8 into and through cancer screening, by providing key-worker support. translation seNices, temporary accommodation and transport. We have also partnered wlth Roehampton University in suprfeying and understanding more about Ihe links belween human trafficking, homelessness and modem slavery, and have used some of the funding made available for that wark to get modern slavery victims away from rogue or abusive employer5 and into temporary accommodation, whi18 we attempt to secure them alternative employment via our UR4Jobs project. This work wilh Roehampton has quite Ilteralty changed Irves for the better. There is mention of our new Polish support group in the UR4Jobs section of this r8POrt, and I feel moved to add to the comments about how effective this has been for our more vulnerable. 'high-risk' Polish-sp8aking guests. Their fe8dba¢k from this, onca again, has been humbling. highly rewarding and energising for our teams. So much so that we are now looking both at ways to further develop this support and also to target other commonly vuln8rable community groups, Our primary learning from this is that communal support, talking therapies and activities (malnly dexterity-basad but also including singing traditional Polish folk songs log8therl break down the barriers of communicalion and those between low $8lf4stèem and improved wellbeing, enabling each participant to lift thernselves oul of their problems foi a short while and - wlth support - Start to lak8 their first Small steps into helping themselves improve their own circumstances. Future Outlook As we look back al how we have developed and grown our capabilities in the last year we have a lol to be proud of, but although there may be a change of government in the coming year, issues around homelessness and prison populations will nol be disappearing overnight. So The Upper Room is preparing itself to go up yet another gear again. Focusing on future resilience. developing existing skills and bTinging new ones into the team, looking for new partnerships and collaborations with which we can keep growing to meet a demand that sadly maintains its relentless momentum. Our team. of course, is incredible, whelher they are paid staff or volunteering their time.. we would be unable to do what we do without them, so I would like lo thank them all so very much- whatever'extra miles, they have in the tank, they always seem to, somehow, reseNe them for us. lain Cooper CEO THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 HARVEST APPEAL Despite the increasing squeeze on disposable incomes, Harvest donations were higher than 2023, and all our storage spaces were once again pathed with canned food. pasta, rice, biscuits, coffee and tea, cooking oils and more. Around 46 schools and churches collected on our behalf- not just from our local arèa, but as far afield as Twick8nham and Shepperton. We visited 19 schools and churches to talk about our work and h8lp children gain a better understanding of homelessness, and the way their generous donations direclly benefit those in need. We are a￿ayS enormously impressed by the malurity and compassion even quite young children demonstrate when discussing this challenging subject. A huge thank you to the team from Savills in Turnham Green for doing many of the collection5 on our behalf. KEEN TO BE GREEN The Upper Room continues to strive in it5 eftorts to maintain strong principles and values related to environmental sustainability, and our airn is to become as green as we can possibly be. We have been putting the 3R principles- Reduce, Re-use, Recycle - into practice. W8 are also looking at: Raising awareness.. runnlng suslainabilty workshops, providing online guidance, resources and examples of sustainability in practice (through our website, Facebook page etc) Continuing to source renewable supplies of electriclty Installing bicyde infrastructure and encouraging local staff and volunteers to cyde or walk- finding refurbished bicycles to be donat8d to our guests Using a commercial-size composl bin in our kitchen EVENTS AND FUNDRAISING Th8 Friends Sub-committee's purpose is to increas8 SUPPOrt locally, and to raise money, Th8 numb8r of regular donors has gr8atly incr8a$ed', we now have 118 signèd-up Friends, who provide a regular income of £30,236 per annum. l am pleased to report thal our Friends have maintalned their financlal support, and we increased the membership by another 10 during the year. Coronation street parties: over the bank holiday weekend there were parties in Cobbold Road, Greenside Road. Becklow Road and Hartswood Road. P80p18 worked incredibly hard running Tombolas, Raffles, making tacos and selling Upper Room raffle tickets. Together they rai88d over £2,500, which is fantastic, A huge thanks to everyone involved. We are In¢￿dIblY grateful lo St Michael & All Angels for continuing to support Ll8 bath financially and in-kind as one of their chosen charities. As part of this we have a stall at Gre8n Days, which is a highlight of the Bedford Park Festival. Fortunately it was another largely sunny weekend. We were pleased to raise £6,645. Many thanks to Bridget Stevenson for once again creating a splendid tombola. Vve greatly appreciate Chiswick Cheese Markel's support of our work. Not only did they donate £5,523 to the Big Give Christmas Challenge, but they also gave £2,000 to Macken's so that we could order meat, at C05t price, to meet any shortfall in food donations. Vve w8r6 delighted to be part afthe Big Give Christma5 Challenge 2023. Wth the support of some of our existing donors, and some new supporters, we exceeded our £50,000 target and raised a total of £53.909, which included match-funding from the Monday Charitable Trust of £12,500. In December the Addison Singers, Chamber Choir led a magical Carol Concert in St Saviour Wendell Park, which raised just under£1,000. Mamalade Jewellery in Tumham Greèn Terrace completed their e million-$tep Challenge and walked 4,901 km in 92 days. This is equivalènt to walking 3,000 miles, from Mamialade's pramises in Chiswick to Seville (the home of marmaladell in Southern Spain and back again. We are incredibly grateful. and in awe, of their achievement and the £12,330 they raised. Gongratulations to Simon, Lucy, Nadine, Janina, Sharon and Ben. We held our second Quiz Nighl al Latymer Upper School in March. which was attended by over 120 people and raised over £5,000. Thank you lo our Quiz Master, Jamie Cola. our sponsors Horton & Garton, and to Latymer Foundation for hosting it. Th8 Chiswick Cheese Market and The French Comté generously provided all the fine cheeses and paté for free, and Lea & Sandeman kindly provided the wine at cost price, as w811 as a magnificent Methuselah of rosé for our Raffle. 10- THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Simon Reeve treated us to a thoroughly entertaining evening at St Michael & All Angels Church in January for our first Wnter Lecture of the year. We are extremety grateful to Simon for giving up his time from his busy schèdule, and to Julian Marshall for intep4iewing him. It is no surprise that all our tickets were sold. If you could facilitate a fundraising event, however modest, as part of your 5UPPOrt for The Upper Room, please do get in touch. Fiona Cook Fundraising Manager VOLUNTEERS Vile now have a regular committed group of volunteers supporting the delivery of our services, as well as those helping with administrative and fundraising and events actmties. We recorded a total of 168 volunteers. who contributed a total of 8,342 hours, which is the equivalent of four full-time staff. RISK MANAGEMENT The Trustees have recA)gnised that there are risks to which the charity, the staff and the volunteers are exposed. A Rlsk and Audit Cammittee meets quarterfy, and a risk register is in place which is regularly revlewed. Thi5 Committee assesses all rtsks and ensures compliance. Good governan￿ is in place, and Policies are revlewed annually by the Board. Th&s& include Financial Controls, HR. Safeguarding. GDPR and a Volunteer Policy. Dis¢losure and Barring Service (DBS) checks are roulinely applied for from thé Board level on down, to ensure our organisatlon observes the necessary safeguards for users of our seNices. Th8 Charity usés Peninsula to ensure effective management of recwitm8nt and equal opportunities. We also have a health and safety policy. food hygiene policy. and risk assessments carried out on a regular basis. We have a zeroThtoleran¢e policy against abuse, for the security and wellbeing of our staff and volunteer5. FINANCE REPORT The Upper Room recorded a deficit of £58.510 for the financial year endlng 31¥t March 2024, a smaller loss than had been ants'cipat8d in the budget set at the start of the year. At the start of the 202312024 finanrial year. the Trustees set an income and expenditure budget that anticipated both use of designated unrestrided funds set aside for funding the establishment of the UR4Driving project at a second location, and the use of some of the chartys general unrestricted fund. The Trustee5 targeted a year-end general unrestricted fund balance of £250,000 at 31SI March 2024, as highlighted in last year's report. a total reduction across designated and general unrestricted reseprfes of £79.259. On this basis, the deficit for the year is £20.749 les5 that the intended figure, and as a result our year-end reserves are ahead of the targ8l level, being £283.242. Total income rose from £533.361 in 2022-2023 to £605.514 in 2023-2024. in a challenging funding environment. The largest driver of this rise was a substsntial increase in donations and gifts, growing from £101,058 in 2022- 2023 to £174,972 in 2023-2024. We have successfully diversified our funding sources during the year, wrth the donations income inc4uding £45,200 of corporate donations- an increase of £39,500 over the prior year from this source of income. Grant income increased slightly year-on-year from £318,468 to £333,466. The value attributed to donated food was broadty unchanged, and fundraising event ino?me fell from £63,620 to £42.900. As interest rates ￿MaIned high for the year. we earned £9.666 in interest from our cash reserves, bthich arg mostly held in a short-dated money market fund managed by CCLA (Churches, Charities and Local Authoritle5 Investment Management). Expenditure increased from £570,166 in 2022-2023 to £664,024 In 2023-2024. The rise was driven prfjmarity by an Increased spend on client training, in particular driving lessons in the UR4Driving projecl. where w8 increased significantty the actlvlty of that projed. We also saw an increase in security co$t$. as the growth in Ihe number of Clients of the UR4Mea15 project created a need to deploy a security guard to ensure the safety of our staff. volunteers and clients. 11 THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Our year-8nd balance sheet shows a healthy current net asset position of £309,313. Of this figure, unrestrict8d cash r8serves make up £282,130. INe again plan to reduce this figure slightly in the year ahead as detailed in th8 Reserves Policy section below. As ever, I must that all the staff at The Upper Room for their dedlcatlon and professionalism, but in particular our Finance Officer Veronica Tuke and Fundfaising Manager Fiona Cook, who both provide m8 with invaluable support in my role. Paul Mawdsley Treasurer RESERVES POLICY The reSe￿S policy of The Upper Room is to maintain a cash reserve which is at least equal to the calculaled cost of an orderly wind-down of the organisalion over a three-monlh period should it ever become unviable. We include in this cost three monlhs of staff ￿st8. plus statutory redundancy paym8nts, as well as other contractual commitments that would fall due. We also aim to limit our reserves to aPpr0￿MatelY six months of our budgeted expenses. On this basis. our minimum reSe￿e level at 31 st March 2024 is £123,014, and our targeted maxirnum is £338,628. Our general, unrestricted reseNe funds, 1.8. those whlch have not been designated for a special purpose, stand at £282,130 as at 31 st March 2024, so within this target range. As our unrestrided reserves are towards the upper end of the policy limits, the Board has agreed to target a small reduction in reserves to a level of £250,000 al the end of the next financial year. The Board has approved expense and income budgets for the 20242025 financial year accordingly. DONORS Our gratefvl Ihanks go to all those individuals, schools, community events, church and faith groups, organisations and grant-giving trusls who contribute to our work. We are continually humb16d by th8 SUPPOrt of local people who volunteer at The Upper Room, giving their time and energy lo the Project. This extends to the generou8 giving at Harvest of non-perishable food that supplements our food stores hugely. PUBLIC BENEFIT The Trustees consider that the charitable cL)mpany has complled with the duty to hav8 du8 regard to public benefit as detailed in guidan￿ published by the Charity Commission. All services are provided to our beneficiaries free of any charge. GRANTS AND DONATIONS FROM GRANT￿1VING TRUSTS, CHARITABLE FOUNDATIONS AND OTHER INSTITUTIONS CHURCH DONATIONS st Andrew Bobola Polish Church, Hammersmith St Columba's Church of Scotland. Knightsbridge St George's. Campden Hill St James Church. Hampton Hill St John's Church, Notting Hlll St Michael and All Angels, Bedford Park St Peterfs Church, Hammersmith st Pelerfs Church, Southfield Road Th8 Church of Ihe Holy Innocents, Hammersmilh The Comboni Mlssionary Sisters 12 THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 GRANTS Anonymous BME Health Forum Carita5 Westminster Co-op Local Community Fund Groundwork UK Hammersmith United Charitie5 HM Prison & Probalion Servi Inner London Ma9iStrate5' Court's Poor Box Charity & Feeder Chatity King Charfes111 Charitable Fund Londor) Borough of Hammersmith & Fulham London Catalyst Marsh Charitable Trust Monday Charitablé Trust Montier Charitable TNst Mrs Smith & Mount Trust NHS North West London Integrated Care Board Polish Relief Society Porticus UK Rathbone Investment Management Rethink Mental Illness Roehamplon University Schuts Engel Th8 29th May 1961 Charitable Trust The Alb8rt Hunt Trust The ASDA Foundation The Balchworth Trust The Blg Glve Christmas Challenge 2023 The City Bridge Foundation The Dalsy Trusl The Drapers, Company The Dyers, Company Charitable Trust The February Foundation The Fitton Trust The Girdlers, Company Charitable Trust The Hollick Foundation The JE Posnansky Charitable Tnjst The Leigh Trust The London Community Foundation The Mercers, Charitable Foundation Thé Noel Buxton TTUSI The National Lottery Community Fund.. Community Organisations Cost of Lrving Fund The Olive Tree Trust The Schroder Charity Trust The Souter Charilable TnJ8t The Speedomick Foundation The Swire Charitable Trust The Wogen Anniversary Trust The Woodroffe 8entDn Foundation The Worshipful Company of Grocers The Worshipful Company of Innholders Walter Lees Foundation 13- THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 OTHER DONORS A&E Television Nelworks UK 39 Steps Entertainment Ltd Amazon Smile Athora UK Services Ltd Becklow Road. Cobbold Road, Hartswood Road and Cathnor Road Coronation parties Candex Solutions Ltd Chiswick Cheese Market Citibank Ireland Financial Services Easyfundrai$ing.org.uk FGS Global UK Finlay Brwier Foodinate Gerald McGregor's significant birthday Hammersmith Community Gardens Association Horton & Garton La Scarp6tta Supper Club Marmalade Jewellery Mleczko Delikates$en Ltd Nando'5 Numis Securflies Ltd Quilter Cheviot Rathbone Investment Management Roehampton University Savills (UK) Limited Spookaroo St Vincent's Care Home (Care UK) Titan's golf group Victoria Daskal Wne IN-KIND DONORS A&E Television NelN4orks UK Andy Slaughter, MP Anna Schick Antonia Young Barons Court Project ig Givé Christmas Challenge 2023 Boden Brake's Bridget Stevenson Bush Hall Café Connedion Carolin8 Macmillan Caroline Needham Chiswi¢k Cheese Market Chi$wi¢k House Citszen's Advi¢e (Hammersmith & Fulham) City Harvest Commsco Connection Crew COOK Shop David Lloyd, Adon Park Deirdre Shaw Dorsett Hotel Emma B05tock Felix Project Flame & Fire Restsurant 14- THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Gail's Bak8ry, Askew Road Glass Door Greige Llfestyie Boutique Growlng Understandings Hartswocd Tennis Club Ltd Headliners Comedy Club Honest 8urgers Hyde Park Stables Island Green Power Jami8 Cola Jamie Reld Kujawiak Lalymer Foundation Laura Gompertz Lucy Cufflin Marmalad8 Jewellèry Michael Pownall Mleczko Déli Mountain Warehouse Nando's Octopus Electric Vehicles On￿A PavementAw3y Park Royal Op8n Workshop Paul Taylor Recovery Intervention S8rvic8, Ealing Rennie Pilgrem Sarah Houston Savills, Chlswlck Sheltersuil Shoot5 and Leaves, W8 Simon Reeve Social Bite Sl Saviour Vvendell Park Church Starbucks The Addison Singers, Chamber Choir The Chi5wick Calendar Th8 Eagle, W12 The French Comté The Hogarth Health Club The Queen Mother's Clothing Gulld The Rlver Café The Swan Torin Douglas Trigger Point Film Studlos Venture Pholography Victoria Wak8man, Butler and Lawlor Vodaphone W6 Garden Centre Wheelers of Tumham Green Wrap Up London Zoe Jones 15- THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 HARVEST DONATIONS Church Church Church Church Church Church Church Church Church Church Church Church Church Church Church Church Church Church Church Commercial Commercial Commerdal School School School School School School School School School School School School School School School School School School School School School Sch￿1 School School All Saints Church. Fulham Ravenscourt Baptist Church, Hammersmith st Bamabas Church, Kensington St Columba's Church of Scotland, Knightsbridge st Dunstsn's Church, East Acton st Dunstan'5 Church, Fellham TW13 St Etheldreda's Church. Fulham St George's, Campden Hill St James. Hampton Hill St John's Church, FulhamlV¥*dlham Green St John's Church, Notting Hill St John's Wood Church st Michael & St George Church, Vthite Clty St Michael and All Angels, Bedford Park st Pete￿S Church. Hammersmith St Philip's Church. Kensington st Saviour Wendell Park st Stephen's Chur¢h. Westboume Park The Church of the Holy Innocents, Hammersmith Horton and Garton Sam's Larder Chiswlck Sam's Larder Hammersmith All Saints C of E Primary School, Fulham Belmont Prlmary School Chiswick B Ta¢kenbury Primary School Cavendish Primary School Chiswick & Bedford Park Prep School Ealing Fields High School Grove Park Primary School, Chiswick Heathfield Nursery & Infant School Hill House Int8rnational Junior School, Kensington John Betts Primary School Kew Green Prep School Latymer Prep School Orthatd House School, Chiswick St John's Vlalham Green CE Primary School St Mary Abbots C of E Primary Sthool, Kensington st Mary's Catholic Primary School, Isleworth st Nicholas Primary School. Shepperton st stephen's CE Primary School Strand-on-the-Green Infant & Nursery School Sulwn Primary School SW6 Tara House Montessori School. Hammersmith The Hall Junior School Ififillcocks Nursery School Imlliam Hogarth School W4 16- THE UPPER ROOM (ST SAVIOUR'S) TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Statsmant of trustee8' responsibllltlos The trustees. who are also the directors of The Upper Room (St Saviou¢s) for the purpose of company law, are r8sponsible for p￿paring the Trust88s' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generalty Accepted Accounting Practice). Company Law requires the trustees to prepare financial statements for each financlal year which give a true and fair view of the stale of affairs of the charity and of the incomlng resour¢es and appl￿tion of resources, induding the income and expenditure, of the charitable company for that year. In preparing these financial statements, the twstees are required to.. select suitable accounting polici8s and then apply them consistentty- - observe the methods and principles in the Charities SORP; make judgements and estimates that are reasonable and prudent,. and pr8par8 the financial statements on the going concem basis unless it is inappropriate to presume that the charity will continue in operation. The trustee5 are responsible for keeping adequate accounting records Ihal disck)se with reasonabl8 accuracy at any time the financial position of the charity and enable them to ensur8 that tha financial statements comply with the Companies Act 2006. Th8y are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees, report was approved by the Board of Trustees. S Tuke (Chalr) Trustee Dated.. 26 Jun8 2024 17- THE UPPER ROOM (ST SAVIOUR'S) INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF THE UPPER ROOM (ST SAVIOUR'S) I report to Ihe trustees on my examination of the financial ststements of The Upper Room (St Saviou¢s) (the charlty) for the year ènd8d 31 March 2024. Re$ponsibiliti•$ and basis of report As the trustees of the charity (and also Its directors for the purposes of company law) you are responsible for the preparation of the financial statements Sn accordance with the requirements of the Companies Act 2006 {the 21)06 Act). Havlng satIsf￿d myself that the financial statements of the charity are not r8quir8d to be audited under Part 16 of the 2006 Act and a￿ eligible for independent examination. I r8POrt in respect of my 8xamlnatlon of the charity's financial statements Carried out under section 145 of the Chariti8s Act 2011 (th8 2011 Act). In Carrying out my examination I have followed all Ihe applicable Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act. Indopondent oxaminerfs Statemont Since the charlty's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confim that l am qualified to undertake the examination because l am a member of The Institute of Chartered Accountants of England and Wales, which is one of the listed bodles. I have completed my examination. I confirm that no matters have come to my attention in connectlon with the examination giving me Cause to believe that in any material respect- accounting records were not k8Pt in r8spect of the charty as required by section 386 of the 2008 Act; or the financial statements do not accord with those records; or the financial statements do not comply with the accounting requirements of section 396 of Ihe 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or the financial statements hav8 not been prepared in accordance with the methods and princiFdes of the Statement of Recommended Practice for accounting and reporting by Charities applicable to chariti8S preparing theSr account$ In accordance with the Financbal Reporting Standard applleable in the UK and Republic of Ireland (FRS 102). I have no concems and have come across no other matters In connedlon with the examinats'on to whlch attention should be drawn In this report in order to enable a proper understanding of the finandal statements to b8 reached. Katherine Dee (FCA) Begbies Chartered Accountants 9 Bonhill Street London EC2A 4DJ Datad: 26 Jun8 2024 18- THE UPPER ROOM (ST SAVIOUR'S) STATEMENT OF FINANCIAL ACTIVITIES INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2024 Current financial year Unrestrfcted Restrictsd Re8trlctsd nds funds fund6 dlscontlnued general charitable activity - ¢oun5elling 2024 Total Total 2024 2024 2024 2023 Notes Income a Donations and legacies Charitable activities Fundraising activities Investments - bank interest other incorne 175.183 2,OtK) 42,150 9,666 6.050 368,406 1,309 750 543,589 3,309 42,900 9,666 6.050 453,728 3,158 83.620 7,855 5.000 Total income 235,049 370,465 605,514 533.361 enditure on.. Raising funds 54,409 54.409 45,300 Charitable activities 226,659 18,890 364,066 609,615 524.866 Total resources expanded 281,068 18,890 364,066 664,024 570,166 Net (8xpenditurnVincome for the yearl N¢t movement In fund$ (46,019) (18,890) 6,399 (58,510) {36,805) Fund balances at 1 April 2023 329,261 18,890 19,872 367,823 404,626 Fund balances at 31 March 2024 283,242 26,071 309,313 367,821 The statement of financial activities includes all gains and losses recognised in the year. The statement of financial activities also complies with th8 requirements for an income and expenditure a￿OUnt under the Companies Act 2006. 19- THE UPPER ROOM (ST SAVIOUR'S) STATEMENT OF FINANCIALACTIVITIES (CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2024 Prfor year: 2022-2023 Unrestrfcted Restrlctsd funds fund$ 2023 2023 Total 2023 Notss Income and endowments from.. Donations and18gacias Charitable activities Fundralsing activities Investments - bank inter8St Other income 138,681 315,047 3,158 27,599 453,728 3,158 63.620 7,855 5,000 36,021 7,855 5,000 Total income 187,557 345,804 533,381 dilure on. Raising funds 45,300 45,300 Charitable activities 167,331 357,535 524,866 Total resources expended Not (expendlture)Ilncomo for the yoarl Net movornent in funds 212,631 357,535 570,166 (25,074) (11,731) (38,805) Fund balances al 1 Aprll 2022 354,333 50,293 404,826 Fund balances at 31 March 2023 329,259 38,562 367,821 The statement of financial activities includes all gain8 and108ses recognis8d in the year. The statement of financial activities also complies wilh the requirements for an income and expenditure account under the Companies Act 2006. -20_ THE UPPER ROOM (ST SAVIOUR'S) BALANCE SHEET ASAT31 MARCH 2024 2024 2023 Nole$ Fix•d assets Tangible assets 12 1,112 1,297 Current a$•ets Debtors Cash at bank and in hand 13 15.295 355,553 6,872 440,711 370,848 447,583 Croditors: amounts falling due within one year 14 {62.647) (81,059) Net current assets 308,201 366,524 Total a850ts 108$ Gurrent Ilabilitles 309,313 367,821 Income funds Restricted funds - g8neral 17 26,071 38,562 Unrestricted funds Designated fund5 General unrestrict8d funds 18 1,112 282,130 39,473 289,786 283,242 329,259 309,313 367,821 The company is entitled to the exemption from the audit r8quirement contsin8d in section 477 01 the Companies Act 2006, for the year ended 31 March 2024. The directors acknowledge their responsibilitie5 for complying with the requirem8nts of the Companies Act 2006 with respect to accounting records and the preparation of financial statements. The members have not required the company lo obtain an audit of its financial statements for the year in question in accordance with section 476. These financial slatemgnls have been prepared in accordance with the provisions applicable to companies subject to the small companies regime. The financial statements were approved by the Tru$tee$ on 28 June 2024 S Tuke (Chair) TNstee Company Reglstratlon No. 02567617 21 THE UPPER ROOM (ST SAVIOUR'S) STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Ca*h flows from op•ratlng actlvlts8 Cash absothd by oparations 23 (94,824) (45,845) Inve8tlng aciivlti Interest recelved 9.866 7,885 N•t ca•h g•nornted frpm Invg•tlng actlvltl•8 7.855 N•t dKr•ase In c•8h and ￿•h oqulval•nts (85,158) (37.790) Cash and cash equlvalent8 at beginning of year 440,711 478,5CMJ Ca•h and Guh equlvalents at end of yoar 355,553 440,711 -22- THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Accounling policios Charity information The Upper Room (St Saviourfs) is a private company limited by guarantee incorporated in England and Wales. Thè registered office is St Saviour Wendell Park Church, Cobbold Road, London, W12 9LN. 1.1 Accounting conventlon The accounts hwrfe been prepared in accoTdan(% wilh the charitys Memorandum and Artides of Association, the Companies Ad 2006 and °Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial R8POrting Standard applicable in the UK and Republic of Ireland (FRS 102). (as amended for accounting periL)ds commencing from 1 January 2019). The charity is a Public Benefft Entity as defined by FRS 102. The financial statements are prepared in sterling, which Is the functional Cu￿encY of the charity. Monetary amounts in these financial slatements are rounded to the nearest £. The acwunts have been prepared under the histofical cost convention. The principal accounllng polici8S adopted are set out below. 1.2 Going concern At the time of approving the financlal statements, the trustees have a r8asonable 8XP8Ctation that the charity has adequate resources to continue in operational existence for th8 foreseeable future. Thus the trustees continue to adopt the golng concern basis of accountin9 in preparin9 the financial statements. 1.3 Charftable funds Unrestricted funds are available for use at the discretion of the trustees In fvrtherance of their charitable objectives. Designated funds comprise funds which have been set aside at the dlscretion of the trustees for sperific purposes. The purposes and us8s of the designated funds are set out in the notes to the financial statemenls. Restricted funds a￿ subject to sPe￿fiC conditions by donors as lo how they may be used. The purposes and uses of the restricted fund5 are set out in the not8S to thè financial ststement5. 1.4 Incoming resourceg Income is recognised when the charity is legally entitled to it after any performance conditions have been met. the amounts can be measured reliably. and it is probable that income will be received. Cash donatK)ns are recognised on receipt. Other donations are recognised once the charity has been notified of the donation. unless performance conditions require deferral of the amount. Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is recognised at the time of the donation. Legacies are recognised on receipt or otheThYise rf the charity ha5 been notlfied of an impending distribution. the amount is known with reasonable ￿rtainty, and receipt is expected. If the amount is not known. th8 legacy is tr8ated as a contingent ass8l. The charlty receives donated food. In accordance with the SQRP these are recognised al fair value to the donor. Fair value is the price at which the food could be sold. Where the food would be unsaleable by the donor no valu8 is recognised. ￿ere food that would still b8 sal8able is recelved an estimate is made of the value. It is estimated that 281JA (2023.. 330A) of Ihe food received has sale V￿Ue. Any stock of food held at the balance sheet date is of minimal value and accordingly not Included in the accounts. -23- THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Accounting pollcles (Contlnued) Grants are recognis8d when receivable. Where grants are for a specific future time period the funds ar8 deferred. Multi-year grants which have Implicit tim8 apportionment are deferred to the extent that they a￿ for future time periods. Grants received by the charty that are donations towards general costs are shown as unréstrlcted income. ere the donor speclfies that the funds may only be spent on specrfic items or projects th8 grants are shown as restricted income. All grants received by the charity are voluntary income toward the ￿sts of the charity and are not generated as a dir8cI result of achieving specific levels. of output or Charitable se￿l¢e$. under contract. In accordance with the SORP Ihese grants are shown as voluntary inwme rather than income from charitable adivitles. 1.5 Resourcos ￿pend8d Liabililies arise from legal or constructlve obligations that commit the charity lo expenditure. INhere the Commitment has arisen before the balancè sheet date the expenditure is recognised in the accounts. Costs of generating fijnds are those costs incurred in obtaining funds through events, grants. donations and other income SI￿amS. Costs of participallng In or runnlng fvndraising event are recognised in the period in which the fundraising event takes placè, Genèral costs of ralslng funds are re￿gniSed as the cost Is incurred. Costs relating to charitable advities are those costs incurred in undertaking charitable activities. These costs are either direct costs or an allocation of support and govemance costs. Govemance costs are purely those necessary for the charity to meet the administrative requirements of the Charity Commission. Gov&manc8 costs are apportioned over each charitable area in the same ratio as 8UPPOrt costs. Support Costs are allocated in proportion lo charitable aclbv6ties in the ralio of 46".42".9'.3 DrlvSng: M8als: Jobs: Counsellin9 (2023.. 42:40:12:6). No support cost5 have been estimated to arise in the current year or previous year in respect of fundraising. 1.6 Tanglbl• flxed as8ets Tangible fixed assets are initially measured at cost and subsequentty measured at cost or valuation, net of d8preciation and any impainnent Ioss8S. Depreciatlon Is recognised so as to write off the cost or valuallon of assets less thelr residual valuas over their useful Ilves on the following bases-. Leasehold Improvements Kitchen equlpment Comput8rs Once completed, over the lemi of the lease 10 years 3 years Th8 gain or loss arising on the disposal of an asset is determined as the difference bebNeen the sale proceeds and the canying value of th8 asset, and is recognlsed in the statement of financial activities. L8asèhold improvements wmprlse the costs of the construction of a mezzanine floor. In accordance with the accounting pollcy, the asset is depreciated over the temi of the lease. The lease explred in March 2022 at whlch time the net book value was nil. -24_ THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Accounting polici•s (Continued 1.7 Cash and cash oquivalents Cash and cash equivalents indude cash in hand, deposits held at call wlth banks, other short-tem liquid investments with original maturltles of three months or less, and bank overdrafts. Bank overdrafts are shown within bo￿owingS in currant liabilities. 1.8 Financlal Instrum&nt8 The charity has elected to appty the provisions of Section 11 'Basic Financial Instruments, and S8dion 12 'Other Financial Instruments Issues. of FRS 102 to all of Its financial instruments. Financial assets and Ilabilities are offset. with the net amounts presented in the financial statements, when there is a legally enforoable right to Sat off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle thé liability simultaneously. Basic financlal assets Basic financial assets. which include d8btors and cash and bank balances, are inltially measured at transaction price. Finan¢lal assets classified as receivabl8 within on8 year are not amortlsed. Basic financlal Ilabllltles Basic financial liabilities, including credltors are initially recognised at transaction price. Financial liabilllies classified as payable within one year are not amortised. Trade credltors and accruals ar8 obligations to pay for goods or servicès that have been acqulred in the ordinary coursé of operations from suppliers. Amounts payable are classified as current liabililies if payment is due within one year or less. If not, they are presented as non-currerrt liabilities. Derecognl¢ion of financial Ilabilitles Financial liabiliti88 are derecognised when the charty's contractual obligations expire or are discharged or cancelled. 1.9 Employee benefits The cost of any unused holiday entlllement is recognised in the period in which th8 employee's seNice5 are received. Termination benefits are r8cognised immediately as an expense when the charity is demonstrably committed to terminate Ihe employment of an employee or to provide termination benefrts. 1.10 Retlrement benefits Payments to personal pension schemes are charged as an expense as they fall due as shown in note 10. -25_ THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Donallons and laga¢le8 2024 2023 Donations and gifts Legacies receivable Grants receivable Donated food, materia15 and professional services 174,972 1.000 333,376 34,241 101.058 318.466 34,204 543,589 453,728 Donatlon¥ and gift• Gift aid Donations from businesses. schools, churches and individuals 21,313 153,659 15.216 85.842 174,972 101,058 Grants recognised in tho year Anton Jurgens Charitable Trust Gity Bridge Trust Garfield Weston Foundation Hammersmith United Charities HM Prison & Probation Servi Monday Charitable Trust Porticus UK Pret Foundation Trust Schufz Engel The Drapers, Company The Girdler5' Company Charitable Trust The Hollick Foundation The London Community Foundation The Mercers, Charitable Foundation The National Lottery Communty Fund Community Organisations Cost of Living Fund The Ollve Tree Trusl The Swire Charitable Trusl Other under £10,000 and anonymous 10,000 9,475 25,000 10,000 10,000 12,500 33,750 45.000 10.143 31,723 15,000 10,000 10,000 10,000 17,500 10,000 30,000 65,702 21,000 10,000 117,924 15,000 122,125 333,376 318.468 -26- THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Charitable a¢tivitlos 2024 2023 Performance related grant- Roehampton Univ8rsity Performance related grant- City Bridge Trust 3,309 3,158 3,309 3,158 Anatysis by fund Unrestricted funds Restricted fund5 - g8n8ral 2.000 1,309 3,309 For the y•ar endgd 31 March 2023 Restricted funds- g8neral 3,158 Fundrnlsing actlvltle8 Unrn8tri¢ted Rostrictad fund8 fund8 gonoral Total 2024 Total 2023 Fundraising events 42,150 750 42.91)0 63,620 For the year onded 31 March 2023 36,021 27,599 63,620 Other Income 2024 2023 Nl Employeff s incentive Miscellaneous income 5.OiXI 1,050 5,000 8.050 5,000 27- THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Ral•ing funds 2024 2023 Fundralsln and ublicit staging fundraising event5 and other costs Fundraising agents and grant monitoring 10,620 43,789 4,493 40,807 Fundraising and publicity 54,409 45,300 -28- THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Charitable actlvlties UR4Driving UR4Meals UR4Jobs UR4Counsel ling 2024 Total UR4Drlving UR4Meals 2024 UR4Jobs UR4Counsel Ilng 2023 Totsl 2023 2024 2024 2024 2023 2023 2023 Staff costs Client training-lessons and test fees Kitchen (food, health and safety) Beneficiary avtsrds Volunteer expens8S Office costs Motor expenses Professional fèes. security and consuttancy Stsff training costs Rent, rates and refvse Sundry expense Donated food and dient assistanc* 94,235 117,427 28,504 8.154 248,320 89,680 109,409 34,128 15,266 248,483 93,707 873 94,580 51,904 3,338 55.242 169 6,324 4,105 4,213 7,609 6,493 806 5,750 3,098 2,874 2,598 2,062 6,556 5,858 8,782 6,311 2,062 1.579 70 888 2,762 28 322 7,341 2,060 48 351 11,672 10,908 6,080 1.480 1,911 7,809 119 9,704 33,026 1,331 288 2,864 2,812 58 4,670 240 48.317 1.748 9.992 6.888 1.608 73 5,895 11,836 500 3,062 1,217 986 17.723 1,559 5,895 980 34,241 34,241 34.204 34,204 215,144 211,428 37,828 14.443 478.843 157,526 172,129 43,640 19,380 392,675 Share of support costs (see note 8} Share of govemance costs (see notè 8) 59,124 53.353 11,414 4,361 128,252 54.400 51,809 15,543 7.771 129,523 1.162 224 86 2,520 1,121 1,OS7 320 160 2.668 275,430 265.829 49,466 18,890 609,615 213,047 225,005 59,503 27.311 524.866 -29- THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Charitable activities (Continued) UR4Driving UR4Meals UR4Jobs UR4Counsel ling 2024 Total UR4Driving UR4Meals 2024 UR4Jobs UR4Counsel ling 2023 Total 2023 2024 2024 2024 2023 2023 2023 Anatysls by fund Unrestricted fijnds Re5tticted funds- disc¢ntinued charilable actiwty- couns&lling Restricted fijnds - general 98.951 109.231 18,477 226,659 42.558 97.765 17,823 9,185 167.331 18,890 18.890 364,066 176,479 156,598 30,989 170,489 127,240 41,680 18,126 357,535 275,430 265,829 49,466 18,8 609.615 213.047 225,005 59,503 27,311 524,866 Support costs are auocated in proportion to charitable activities in the ratio of 2024: 46:42:9:3 across Driving, Meals, Jobs and Counselling (2023.. 42.'40:12:8 across Driving, Meals, Jobs and Counselling). -30- THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Support costs Support Govarnanca Costs costs 2024Support costs Governance costs 2023 Staff costs Depreciation Comput8r Mis￿lIaneOUS expense Office administration Advertising, including staff Professional fee5 Rent & utilitiès Staff training 78,921 185 2,065 10,614 1,490 78,921 185 2,065 10,614 1,490 75,976 405 2,231 9,379 1,438 75,976 405 2,231 9,379 1,438 131 1,894 32,173 779 131 1.894 32.173 779 1,043 1,043 8.048 29,790 1.213 29,790 1,213 Independent examination fees Other govemanc8 2,520 2.520 2,520 148 2,520 148 128,252 2,520 130,772 129.523 2,668 132,191 Anatysed befvieen Charitabl8 activities 128,252 2,520 130,772 129,523 2.668 132,191 Govemance costs includes payments to the Independent Examiners of £2,520 Inclushve of VAT (2023- £2.520). Trustees Non8 of the trustees (or any persons connected with Ihem) received any remuneration or beneffts from the charity during ihe year except as disclosed in note 21. Relmbursed travel expenses totalled £nil (2023.. £niD. The general insurance policy includes cover for the trustees. -31 THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 10 Employoes Number of ernployees The average monthly number of employee5 during the year was.. 2024 Number 2023 Number 14 12 Employrnont costs 2024 2023 Wages and Salaries Social security Costs Employer pension c051s 291,570 21,942 13,729 286,287 23,658 14.514 327,241 324.459 Durfng the year no employe8 8arn8d over £80.000 per annum. 11 Taxatlon The charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extenl that these are applied to Its charitable objects. 12 Tanglble fixod assets Loas•hold Imprnvgm8nts Kltchan •qulpmont Comput•rn Total Cost At 1 April 2023 442,299 18,324 12,903 473.526 At 31 March 2024 442,299 18,324 12,903 473.526 Depreciation At 1 April 2023 Depreciation charged in the year 442,299 17,027 185 12,903 472,229 185 At 31 March 2024 442.299 17,212 12.903 472,414 Carylng amount At 31 March 2024 1.112 1,112 At 31 March 2023 1,297 1.297 32- THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 13 Debtor5 2024 2023 Amounts falling due within one year: staff loan Prepayments and accrued income 1.160 14,135 6,872 15,295 6,872 14 Crpditors: amounts falling due within ono yèar 2024 2023 Noto5 Deferred income - grants re￿iVed for future time p8riods Trade creditors A￿ualS 15 52,031 1,817 8.799 68,917 237 11.905 62,647 81.059 15 Deferred Income 2024 2023 Arfslng from perforniance related gran1$ Arising from grants for future time periods 17,416 34,615 68,917 52,031 68,917 2024 2023 Deferred income brought forward Recognised in the year Provided in the year (68,917) 68,917 34,615 (63.0081 63,008 68.917 34.615 68,917 16 Statutory fundin9 The charity recognised £84,781 of incom8 from govomment sources of funding during th8 year including £85,702 from The National Lottèry Community Fund (2023.. £0). %xw O L¥) o r r£J rD 55S5£ o o cfso o o cc s Ig-113 (v (9(gL)CJ c) JJuJJ£J ètttt£O %x J (y %% *¢ THE UPPER ROOM (ST SAVIOUR'S) NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 20 Oporntlng lease commltments The charity occupied the St Sawour's site under a 7-year lease. Th8 lease expired on 31st March 2022, and at the balance sheet dale the new lease had yet to be agreed. A new lease was signed on the 7th May 2024. for a period of 12 years from tha date of expiry of the previous lease. The satellite location for the UR4Driving project is occupied under a rolling contrad with no long-tem ¢ommitment. 21 Rglatsd party tran8actlons Mrs V Tuke, the wif8 of chair of trustees, Mr Simon Tuke, received £17,172 (2023.. £14,727) for bookkeeping seNices. During the year, the charity received £1,785 (2023: £5,802) In donations from trustees and T8latsd partles. Romunoratlon of key management personnol The remuneration of key management personnel, Includln9 pension contributions, employer national insurance and prlor to all deductions is as follows. 2024 2023 Agg￿gate compensation 58,446 59,065 22 Limited by Guarante8 The charitable company is limited by guarantee. The guarantee is limited to £1 for each member. 23 Cash genarated from operdllons 2024 2023 Deficit for the year (58.510) (36.805) AdjustnFnts for.. Investrnent income recognised in ststemenl of ffinanual activities Deprecjation of tangible fixed assets (9,666) 185 (7.855) 405 Movements in working capital.. (Increase) in debtors (Decrease) in credrtor5 (Decrease)lincrease in defer￿d in￿rne (8,421) (1,526) (16,886) (3,555) (3,744) 5.909 Cash absorbed by operatlon8 (94.824) (45,645) 24 Anatysls of changes in net funds The chaTity had no debt durlng the year.