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2020-12-31-accounts

Page
Reference and administrative
details
Letter from the Chair
Trustee's
report (including
director's
report)
Independent
auditors'
report
21
Consolidated
statement
offinancial
activities 23
Consolidated
balance sheet
Charity balance sheet 25
Consolidated
cash flow statement
26
Notes to the financial statements 27

er 2020 t he Board ag reed that the Charity f aced the following
Critica
l and High Risk s.
Risk Risk
Rating
Risk
Rating
Direction of
December December travel
2019 2020
Insufficient income 15Critical 18Critical
Significant
funding
reduction or loss of statutory sector 12 High 12 High
Supporter dissatisfaction 12 High 12 High
Shortage ofclinical skills 15Critical 12 High

Income strategies Cane strategy People and People and People and resources resources resources
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Unrestricted Restricted 2020 2019
funds funds Total funds Totalfunds
Note 6 6
INCOME
Donations
and legacies
4,064,200 233,481 4,297,681 4,831,717
Income from trading
activities
3,067,304 3,067,304 3,927,414
Income from charitable activities 1,017,422 1,017,422 916,523
Investment
income
91,244 91,244 86,860
Other income 986,138 780,711 1,766,849
TOTAL INCOME 8,208,886 2,031,614 10,240 500 9762,~14
EXPENDITURE
Expenditure
on raising funds:
Raising funds within the Charity 8 884,661 884,661 1,053,479
Expenditure
on trading
activities 9 2,052,483 2,052,483 2,356,155
Expenditure
on charitable
activities 10 3,541,771 1,941,581 5,483,352 5,711,346
TOTAL EXPENDITURE 6 478 915 1,941,581 8,420,496 9,120980
NET SURPLUS FOR THE YEAR 1,729,971 90,033 1,820,004 641,534
Gains on revaluation
of
investments 17 116,244 116,244 303,653
Gross transfer between funds 155,781 (155,781)
NET MOVEMENT
IN FUNDS FOR THE
YEAR 2,001,996 (65,748) 1,936,248 945,187
Total funds at 1 January 12,038,640 138,789 12,177,429 11,232,242
TOTAL FUNDS AT 31 DECEMBER 14,D4D,636 73 D41 14,113677 12,177,429

2020 2019
Note 6
FIXED ASSETS
Tangible assets 16 5,028,521 5,119,682
Investments 17 4,875,575 4,696,068
9,904,096 9,815,750
CURRENT ASSETS
Stocks 18 12,760 6,876
Debtors 19 1,981,880 1,728,042
Cash at bank and in hand 2,710,974 1,253,028
4,705,614 2,987,946
CREDITORS
Amounts
falling due within one
year
20 (496,033) (626,267)
NET CURRENT ASSETS 4,209,581 2,361,679
NET ASSETS 14,113,677 12,177,429
CHARITY FUNDS
Unrestricted
Funds:
Designated
funds
21 4,862,000 4,681,000
General funds 21 9,178,636 7,357,640
14,040,636 12,038,640
Restricted
Funds
21 73,041 138,789
TOTAL FUNDS 14,113,677 12,177,429

2020 2019
Notes 6
Cash provided
by operating
activities 1,657,000 372,504
Cash flows from investing activities:
Investment
income
91,244 86,860
Purchase
oftangible
fixed assets
(227,035) (271,640)
Purchase
of listed investments
(232,686) (1,590,925)
Sale of listed investments 169,423 829,598
Cash used on investing
activities
(199,054) (946,107)
(Decrease)/Increase
in cash
equivalents
in the year
and cash 1,457,946 (573,603)
Cash and cash equivalents
beginning
ofthe year
at the 1,253,028 1,826,631
Cash and cash equivalents
end ofthe year
at the 2,710,974 1,253,028

2020 2019
6
Net Income for the reporting
period (as per the
statement
offinancial activities)
1,936,248 945,187
Adjustments
for:
Income from investments (91,244) (86,860)
Depreciation
oftangible
fixed assets
318,196 338,202
Revaluation
of investments
(116,244) (303,653)
(Increase)/decrease
in stocks
(5,884) 2,086
(Increase)
in debtom
(253,839) (524,482)
(Decrease)fincrease
in creditors
(130,233) 2,087
Net cash provided
by (used In) operating
activities
1,657,000 372,504
2 ANALYSIS OF CASH AND CASH EQUIVALENTS
2020 2019
f 6
Cash at bank and
in hand
2,710,974 1,253,028
Total cash and cash equivalents 2,710,974 1,253,028

useful lives on the following b ases: ases:
Freehold
buildings
40 years straight
line
Freehold
land
nil
Other property Depreciated to a residual value
Plant and machinery 4 —10years straight line
Motor vehicles 5 —10years straight line

3.
INCOME FROM DONATIONS
AND LEGACIES
2020 2020 2020 2019
Unrestricted Restricted Total Total
funds funds funds funds
E 6 E
Donations 1,760,082 233,481 1,993,563 2,253,970
Legacies 2,146,209 2,146,209 2,294,065
Tax recovered —gift aid 142,549 142,549 219,707
Other income 15,360 15,360 63,975
4,064,200 233,481 4,297,681 4,831,717
INCOME FROM DONATIONS AND LEGACIES —2019COMPARATIVES
2019 2019 2019
Unrestricted Restricted Total
funds funds funds
F E
Donations 2,049,906 204,064 2,253,970
Legacies 2,294,065 2,294,065
Tax recovered —Gift Aid 219,707 219,707
Other income 63,975 63,975
4,627,653 204,064 4,831,717
Incoming
resources from
non-exchange
transactions
Donated goods and facilities for which there was no income recorded were received toa value off27,205.None
ofthese donations
had conditions
attached.
In addition
to paid staff, the
charity was supported
by
588(2019:594) active volunteers
during the year, though
activity reduced significantly from March onwards
due to the pandemic.
As a
result, in 2020 volunteers provided
41,069 hours (2019 75,632 hours) of volunteering worth equivalent
of F420,209 (2019:6854,585) in salary
costs.
4.
INCOME FROM TRADING ACTIVITIES
2020 2020 2020 2019
Unrestricted Restricted Total Total
funds funds funds funds
E 6 f E
Hope House (Trading) Limited 60,934 60,934 90,792
Hope House (Lottery) Limited 1,862,215 1,862,215 1,708,472
Hope House Children's Hospices 1,144,155 1,144,155 2,128,150
3,067,304 3,067,304 3,927,414

2020 2019
Total funds Total funds
E K
Promotional
materials
37,903 68,249
Designing
and brand
promotion 6,750
Printing,
postage, stationery
and IT 25,355 24,143
Event expenses 27,977 118,981
Insurance 3,415 2,949
Repairs and maintenance 799 5,027
Telephone 7,951 7,924
Vehicle running
expenses
2,676
Vehicle lease charges 591 4,543
Car allowance 55,654 50,243
Travelling
expenses
4,513 14,427
Training
and conferences
3,563 3,089
General expenses 15,271 14,007
Friends'
groups' expenses
410
Payment
processing fees
15,064 16,711
Fundraising
staff costs
651,299 687,843
Recruitment 808
Investment
management
costs 27,748 32,257
884,661 1,053,479
Attributable
to:
Unrestricted
funds
884,661 1,053,479
Restricted
funds
884,661 1,053,479
9. EXPENDITURE ON TRADING ACTIVITIES
2020 2020 2020 2019
Unrestricted Restricted Total Total
funds funds funds funds
F E E
Hope House (Trading) Limited 19,222 19,222 34,376
Hope House (Lottery) Limited 437,726 437,726 781,849
Hope House Children's Hospices 1,595,535 1,595,535 1,539,930
2,052,483 2,052,483 2,356,155

2020 2019
Total Total
Notes funds funds
f 6
Repairs and maintenance 81,410 105,564
Heat and light 64,501 68,072
Water charges 7,287 7,644
Printing,
postage, stationery
and IT 22,937 22,154
Housekeeping 21,631 19,616
Insurance 21,690 20,794
Telephone 19,007 21,244
Food and catering 32,329 46,959
Motor expenses 19,811 25,719
Vehicle lease charges 12,106 11,966
Car allowance 17,832 17,487
Travelling
expenses
22,817 53,530
Training
and conferences
23,718 52,627
Recruitment 882 4,260
General expenses 76,034 65,744
Nursing
consumables
38,638 30,517
Medical cover 66,410
Family bereavement fund 750 750
Wages and salaries 3,888,374 4,079,285
Agency 7,360 8,850
Depreciation 281,832 286,086
Rent 22,917 24,333
4,750,273 4,973,201
Share of support costs 721,751 727,979
Share of governance costs 11,328 10,166
5,483,352 5,711,346
Attnbutable
to
Unrestricted funds 3,541,771 4,767,539
Restricted funds 1,941,581 943,807
5,483,352 5,711,346

11.SUPPORT AND G OVER NA NCE COSTS
Total Total
Notes 2020 2019
6
Support Costs
Printing,
postage, stationery
and IT 19,120 20,401
Telephone 6,315 6,998
Water charges 574 773
Light and heat 2,240 2,515
Repairs and maintenance 10,245 10,298
General expenses 18,392 18,793
Vehicle running
expenses
612 516
Vehicle lease charges 2,379
Travelling
expenses
4,734 9,493
Car allowance 15,945 16,188
Training
and conferences
1,335 4,895
Wages and salaries 560,121 548,733
Agency 100
Recruitment 8,343 5,367
Apprentice
levy
10,905 11,183
Staff benefit scheme 18,795 17,395
Bank charges 16,475 14,965
Insurance 3,740 3,750
Rent and service charges 15,250 15,250
Irrecoverable
VAT
8610 17,987
721 751 727,979
Governance
Costs
Audit fees 5,050 5,000
Trustees governance costs 3,179 2,106
Professional
fees
3099 3,060
11328 1'
, 166
733079 738145
Analysed
between:
Charitable
activities
10 733079 738,145
12. NET INCOME
This is stated after charging: 2020
E
2019
Depreciation
of owned
tangible fixed assets 318,196 338,202
Auditors
remuneration
—audit work 6,250 7,000

Group Charity
2020 2019 2020 2019
E E 6 E
Wages and salaries 5,218,792 5,231,791 5,144,235 5,183,336
Social security costs 441,625 456,462 435,419 450,831
Other pension costs 588,421 585,822 581 336 580,363
6 248 838 6,274,075 6160990 6214530
The average monthly number ofemployees during
the year
was as follows:
Group Chaitty
2020 2019 2020 2019
No. No. No. No.
Hospice services 145 158 145 158
Fundraising and publicity 27 24 27 24
Support 16 16 16 16
Retail and Lottery 60 53 57 50
248 251 245 248
The number of higher paid employees (excluding
employer
pension costs) was as follows:
Group Chanty
2020 2019 2020 2019
No. No. No. No.
In the band 660,001 -670,000
In the band 670,001 —680,000 2 2 2 2
In the band 6100,001 - 6110,000 1 1 1 1
4 3 4 3

Unrestricted Restricted Total
funds 2019 funds 2019 funds 2019
F 6 6
INCOME
Donations
and legacies
4,627,653 204,064 4,831,717
Income from trading
activities
3,927,414 3,927,414
Income from charitable activities 916,523 916,523
Investment
income
86,860 86,860
TOTAL INCOME 8,641,927 1,120,587 9,762,514
EXPENDITURE
Expenditure
on raising funds:
Raising funds
within the
Charity 1,053,479 1,053,479
Expenditure
on trading
activities 2,356,155 2,356,155
Expenditure
on charitable
activities
4,767,539 943,807 5,711,346
TOTAL EXPENDITURE 8,177,173 943,807 9,120,980
NET SURPLUS/ (EXPENDITURE) FOR THE YEAR 176,780 641,534
Gains/(Losses)
on revaluation
of investments 303,653 303,653
Gross transfer
between
funds 37,991 (37,991)
NET MOVEMENT
IN FUNDS
FOR THE YEAR 806,398 138,789 945,187
Total funds at 1 January 11,232,242 11,232,242
TOTAL FUNDS AT 31 DECEMBER 12,038,640 138,789 12,177,429

15. TANGIBLE FIXEDA SSETS
Group and Charity
Freehold Other Plant and Motor
Property Property Equipment Vehicles Totals
E f 6 F E
COST
At 1 January 2020 6,681,905 385,918 3,412,521 157,058 10,637,402
Additions 178,140 48,895 227,035
At 31 December 2020 6,681,905 385,918 3,590,661 205,953 10,864,437
DEPRECIATION
At 1 January 2020 2,467,030 2,933,218 117,472 5,517,720
Charge for year 151,847 156,162 10,187 318,196
At 31 December 2020 2,618,877 3,089,380 127,659 5,835,916
NET BOOK VALUE
At 31 December 2020 4,063,028 385,918 501,281 78,294 5,028,521
At 31 December 2019 4,214,875 385,918 479,303 39,586 5,119,682

16. FIXEDASSET INVESTMENTS
Cash and
Listed settlements
securities pending Total
Group —market value E E
At 1 January 2020 4,604,360 91,708 4,696,068
Additions 232,687 232,687
Disposals (266,388) (266,388)
Revaluations 116,244 116,244
Movement
on cash account
96964
At 31 December 2020 4,686,903 188,672 4,875,575

Cash and
Listed settlements Shares
In
Charity —market value securitiesf pending subsidiariesf Total
At 1 January 2020 4,604,360 91,708 4 4,696,072
Additions 232,687 232,687
Disposals (266,388) (266,388)
Revaluations 116,244 116,244
Movement
on cash account
96,964 96,964
At 31 December 2020 4,686,903 188,672 4 4,875,579
Group Investments
at market value
comprise:
UK Ovemeas
6
2020
f.
2019f
Listed investments 3,126,412 1,560,491 4,686,903 4,604,360
Investment
cash and settlements
pending 188,672 188,672 91,708
At 31 December 2020 3,315,084 1,560,491 4,875,575 4,696,068
Charity investments
at
market value comprise:
UK
f.
Overseas
f.
2020f 2019
f
Listed investments 3,126,412 1,560,491 4,686,903 4,604,360
Investment
cash and settlements
pending 188,672 188,672 91,708
Investment
in subsidiaries
4 4 4
At 31 December 2020 3,315,088 1,560,491 4,875,579 4,696,072
Investment
in subsidiaries:
Company
Percentage
Class of
No of
Total value
Subsidiary No.
shareholding
shares shares F
Hope House (Trading) Limited 02691088 100
Ordinary
f1
2
2
Hope House (Lottery) Limited 05066936 100
Ordinary
F1
2
2
4
The wholly
owned
trading
subsidiaries, Hope House (Trading) Limited
and
Hope House (Lottery) Limited are
incorporated
in the United
Kingdom. They both have the registered
office
of Nant Lane,
Morda,
Oswestry,
Shropshire,
SY109BX.
Hope House (Trading) Limited
and Hope House (Lotteiy)
Limited distribute all oftheir
profits to the Charity under Deed of Covenant.
The assets and liabilities of the subsidiaries were:
Hope House Hope House
(Trading) Limited (Lottery) Limited
2020
f.
2019
f
2020
f
2019
f
Current assets
Current
liabilities
3,281
~7772
2,373
~854
1,586,828
~7,587 961
450,689
~445, 822
Aggregate
share capital
and reserves 1,569 1,569 4,867 4,867
Net income from trading activities 44758 65,956 1 424,489 926,628

Group Charity
2020 2019 2020 2019
f f. f f
Good for resale 12,760 6 876 10902 4 891

Group Charity
2020 2019 2020 2019
f f f.
Amounts owed by group undertakings 1,463,737 268,036
Other debtors 1,848,729 1,618,569 1,848,733 1,616,540
Prepayments 133151 109,473 133,146 109473
1 981880 1,728 042 3 445616 1 994 049
Group Charity
2020 2019 2020 2019
f f f
Trade creditors 56,323 78,970 50,385 45,476
Other taxation and social security 166,646 162,232 166,646 162,232
Accruals and deferred income 273 064 385,065 159,065 239968
496 033 626,267 376,095 447 676

21. STATEMENT OF FUNDS
Funds at 1 Transfem Gains / Funds at
Group Jan 2020 Income Expenditure in/out (Losses) 31 Dec 2020
8 6 6 8
DESIGNATED FUNDS
Workforce management 100,000 100,000
Service development 481,000 (281,000) 200,000
Investment
in fundraising
187,000 187,000
Business continuity 4,100,000 275,000 4,375,000
4,681,000 181,000 4,862,000
GENERAL FUNDS
General funds —all funds 7,357,640 8,208,886 (6,478,915) (25,219) 116,244 9,178,636
7 t
I
t 0 df
d
12 038640 8208886 ~6478975 155781 116244 14040635
RESTRICTED FUNDS
Restricted funds —all
funds
138,789 2,031,614 (1,941,581) (155,781) 73,041
Total funds 12,177,429 ID,24D,5DD ~8,420,496 116241 14113677
Funds at 1 Transfer Gains / Funds at
Charity Jan 2020
E
Income
F
Expenditure
f
s in/out
F
(Losses)
E
31 Dec 2020
6
DESIGNATED FUNDS
Workforce management 100,000 100,000
Service development 481,000 (281,000) 200,000
Investment
in fundraising
187,000 187,000
Business
continuity
4,100,000 275,000 4,375,000
4,681,000 181,000 4,862,000
GENERAL FUNDS
General funds —all funds 7,351,209 7,754,984 (6,025,013) (25,219) 116,244 9,172,205
7 t
I
t
I t d I
d
12 032209 7754984 ~5025073 155781 116244 14034205
RESTRICTED FUNDS
138,789 2,031,614 (1,941,581) (155,781) 73,041
Total funds 12 17D,998 8 786,688 ~7,966,594 116241 14107246

Funds at 1 Transfers Gains / Funds at
Group Jan 2019
f
Income
f
Expenditure
f
in/out
f.
(Losses) 31 Dec 2019
f
DESIGNATED FUNDS
Workforce management 100,000 100,000
Service development 153,202 327,798 481,000
Business continuity 4,350,000 (250,000) 4,100,000
4,603,202 77,798 4,681,000
GENERAL FUNDS
General funds —all funds 6,629,040 8,641,927 (8,177,173) (39,807) 303,653 7,357,640
Total unrestricted
funds
11,232,242 0,641,927 ~0177173 37,991 303,653 12038,040
RESTRICTED FUNDS
Restricted funds —all
funds
1,120,587 (943,807) (37,991) 138,789
Total funds 11 232 242 9,762,514 ~0720 08D 303,653 12177429,
Funds at 1 Gains / Funds at
Charity Jan 2019
f
Income
f
Expenditure
f
Transfers
In/out
F
(Losses)
f
31Dec2019
f
DESIGNATED FUNDS
Workforce management 100,000 100,000
Service development 153,202 327,798 481,000
Business
continuity
4,350,000 (250,000) 4,100,000
4,603,202 77,798 4,681,000
GENERAL FUNDS
General funds —all funds 6,622,608 7,830,242 (7,365,487) (39,807) 303,653 7,351,209
Total unrestricted
funds
11,225,810 7,030,242 ~7,305,407 37,991 303,653 12032,209
RESTRICTED FUNDS
Restricted funds —all
funds
1,120,587 (943,807) (37,991) 138,789
Total funds 11,225,81D 0,95D,029 ~0,309,204 303,853 12,170,998

22. ANA LYSIS OF NET ASSETS BETWEEN FUNDS
Unrestricted Restricted Total
funds funds funds
2020 2020 2020
Tangible fixed assets 5,024,402 4,119 5,028,521
Fixed asset investments 4,875,575 4,875,575
Current assets 4,636,692 68,922 4,705,614
Creditors due within one year ~496033 ~496 033
14040 636 73 041 14,113677
Unrestricted Restricted Total
funds funds funds
2019 2019 2019
Tangible fixed assets 5,115,563 4,119 5,119,682
Fixed asset investments 4,696,068 4,696,068
Current assets 2,853,276 134,670 2,987,946
Creditors due within one year ~626 267 ~626 267
12,038,640 138,789 12,177,429