## 

## 

|Board Of Duatees|Board Of Duatees|E.P.T.Buchanan|||
|---|---|---|---|---|
|||J.Bingham|||
|||B.Brickvrefl|||
|||I. Forrester|||
|||J.McNarnee|||
|||Dr DA Webster|||
|||P Robinson JP|(Appointed 9November|2020)|
|||Dr M Harper|||
|||Dr G W Peeler|||
|||R.Weatherilf|||
|Charity number||1001139|||
|Company|number|02553905|||
|Registered|office|Church Street|||
|||Malvern|||
|||Worcestershire|||
|||WR14 2AY|||
|Auditor||Kendall<br>Wadley LLP|||
|||Grants Lodge|||
|||71 Graham<br>Road|||
|||Malvern|||
|||Worcestershire|||
|||WR142JS|||
|Bankers||CAF Bank|||
|||25 Kings<br>Hill|||
|||West Illa)ting<br>Malvern|||
|||Kent|||
|||ME194JQ|||
|Solicitors||Whatley<br>Reoordon|||
|||12Woroester Road|||
|||Worcestershire|||
|||WR14 4QU|||





## 

## 

||||Page|
|---|---|---|---|
|Foreword|from the|Chair||
|From the|Head of|Counselling||
|FrOm the|Business|Srfanager|3-4|
|Board of|Trustees'|Report|5-14|
|Statement|ofTrustees'<br>responsibilibes||15|
|Independent<br>auditor's<br>report|||16-18|
|Statement|ol financial<br>activities||19 - 20|
|Balance sheet|||21|
|Statement|of cash|flows|22|
|Notes to the acoounts|||23-39|





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|Current financial year|Current financial year|||||||||
|---|---|---|---|---|---|---|---|---|---|
||||||Unrestricted|Restricted|Endowment|Total|Total|
||||||funds|funds|funds|||
|||||Notes|2020<br>f|2020<br>f|202D<br>f|2020f|2019|
|lnc<br>w|ants||from:|||||||
|Voluntary<br>income|||||40,786|23,885||64,671|59.808|
|Charitable<br>ac6vltles|||||29,292|20||29,312|52,807|
|Other trading<br>activities|||||79,081|2,700||81,781|176,015|
|Investmsnt<br>Income|||||48|||48|83|
|Other income|||||53,397|||53,397||
|Total income|||||202,604|26,605||229,209|288,713|
|~tttot~re o:||||||||||
|Raising funds||||8|132,659|||132,669|177,028|
|Charitable<br>activities||||9|53,790|30,191||83,981|109,648|
|Total resources expended|||||'l86,449|30,191||216,640|286,676|
|Net incomingl(outgoing)<br>before transfers|||resources||16,155|(3.586)||12,569|2,037|
|t)ross transfers<br>between||funds||19|(2,077)|2,077||||
|Net incomel(expenditure)|||for the yearl|||||||
|Net movement<br>in funds|||||14.078|(1,509)||12,569|2,037|
|Fund balances at'l January|||2020||90,694|12,058|356,613|459,565|457,528|
|Fund balances st 31|December|||||||||
|2020|||||104.972|10,549|356,613|472, 'l34|459.565|





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## 

|prior financial<br>year||||||||
|---|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Endowment|Tata I|
|||||funds|funds|funds||
|||||2019|2019|2019|2019|
||||Notes|f|f|f||
|ncome end endowments||from:||||||
|Voluntary<br>income||||32,149|27,659||59,808|
|Charitable<br>activities||||50,057|2,750||52,807|
|Other trading<br>adivities||||172,415|3,600||176,015|
|Investment<br>income||||83|||83|
|Total income||||254,704|||288,713|
|Ezgtt~it ~o:||||||||
|Raising funds|||8|177,028|||177.028|
|Charitable<br>activities|||9|69,839|39,809||109.648|
|Totalresources<br>expended||||246,S67|39,809||286,676|
|Net incoming/(outgoing)||resources before||||||
|transfers||||7,637|(5,800)||2,037|
|Gross transfers<br>between|funds|||(5,222)|5,222|||
|Net Income/(expenditure)||for the year/||||||
|Net movement<br>In funds||||2,6'I5|(576)||2,037|
|Fund balances<br>at 1 January||2019||86,279|12,636|356,613|457,526|
|Fund balances at 31 December 2019||||90,894|12,058|356,613|459,565|





## 

## 

||||||2020||2019||
|---|---|---|---|---|---|---|---|---|
|||||Notes|||||
|Fixed assets|||||||||
|Tangible assets||||14||382,2'I9||364,789|
|Current assets|||||||||
|Stocks||||15|12,195||13,900||
|Debtors||||'l6|6,527||7,177||
|Cash at bank and|in|hand|||82,946||71,661||
||||||101,668||92,738||
|Creditors: amounts||falling due within||17|||||
|one year|||||(11,753)||(t7,962j||
|Net current assets||||||89,915||74,776|
|Total assets less|current||liabililties|||472,134||459,565|
|Capita<br>Ifunds|||||||||
|Endowment<br>funds||||18||356,613||356,613|
|Income funds|||||||||
|Restricted<br>funds||||19||10,549||12,058|
|Unrestricted<br>funds||||||104,972||90,894|
|||||||472,134||459,565|



## 



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## 

## 

||||||2020||2019|
|---|---|---|---|---|---|---|---|
|||||Notes|0|||
|Cash flows from operating|||activities|||||
|Cash generated||from operations||22||12,513||
|Investing|activities|||||||
|Purchase|oftang ihle fixed assets||||(1,276)||(4,435)|
|Inta rest received|||||48||83|
|Net cash|used|In Investing|activities|||(1,228)||
|Net cash|used|in financing|activities|||||
|Net increase in||cash and cash equivalents||||11,285||
|Cash and|cash|equivalents|st beginning|ofyear||71,I661||
|Cash and|cash|equivalents|at end of|year||82,946||





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|Voluntary||income|||||
|---|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|Total|
||||funds|funds|2020|2019|
|Donatione||and gifts|38,286|17,165|55,471|59,072|
|Legacies<br>receivable<br>Counselhng<br>grants received|||2,500|6,700|2,500<br>6,700|736|
||||40.786|23,885|64,671|59,808|
|For the year ended 31Uecember2019|||32,149|27,559||59,608|





## 

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## 

||||Counsaglng|Bookshop|Total|Tonal|
|---|---|---|---|---|---|---|
||||||2e2e|2s1s|
||||||K|2|
|Bookshoplncorne||||29,292|29,292|49877|
|Ancillary|trading|income|20||20|2,930|
||||20|29,292|29,312|52,807|
|Anal ysrs|by fund||||||
|Unrestricted<br>fun ds||||29,292|29,292||
|Reslrlcted|funds||20||20||
||||20|29,292|29,312||



## 

||||Counselling|Bookshop|Tora<br>I|
|---|---|---|---|---|---|
||||||2ets|
||||||s|
|Bookshop income||||49,877|49.877|
|Ancillary|trading|inoome|2,930||2.930|
||||2,930|49,877|52.807|
|Analysis|by fund|||||
|Unrestricted<br>funds|||180|49,877|50,057|
|Restricted|funds||2,'750|—|2,750|
||||2,930|49,877|52,807|





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## 

## 

|||Unrestricted|Restricted|Total|Unrestncted|Restricted|Tote<br>I|
|---|---|---|---|---|---|---|---|
|||funds|funds||funds|funds||
|||2020|2020|2020|2019|2019|2019|
||||||6|||
|Fundrai sing|events|266||266|2,679||2,679|
|Oafk||66,395||68,395|140,129||140,129|
|Room letting|inoome|10,420|2,700|13,120|29.107|3,600|32,707|
|Training|||||500||500|
|Other trading|activities|79,081|2,700|81,761|172,415|3,600|176,015|



## 

|||Unrestricted|Unrestririsd|
|---|---|---|---|
|||funds|funds|
|||2020|2019|
|||6||
|Interest|receivable||83|



||||Unrestricted|Total|
|---|---|---|---|---|
||||funds||
||||2020|2019|
||||8||
|Government|grants|&JRSscheme|53.397||





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## 



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## 

|Raising<br>fun|ds||||
|---|---|---|---|---|
||||2020|2019|
|Fun dr ai sin|and|i|||
|Costs offun|draislng||71|1,136|
|Cttgg~~in<br>Cat0 - direct cost ol goods sold|||20,381|46,895|
|3talt costs|||72,788|77,150|
|Deprenation|and impairment||3,706|3,904|
|Costs oftrading|||96,875|127,949|
|h|crt and|ovemance costs|35,713|47,943|
||||132,659|177,028|





## 

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## 

## 

||||||The tyee|Comnwnlfy|Dutreaab|provlslon ef|Sosbsbop|Total|Total|
|---|---|---|---|---|---|---|---|---|---|---|---|
||||||Counseelng|Support|end|fecleees||2020|yefe|
||||||||foedbeuk|||||
||||||||5|k||||
|Stae rostr|||||10,033||||18,842|33,775|40,100|
|Depreoakon<br>and|rmperrment||||131||||11|142|183|
|Drrem expanser|||||4,730|||||4,7'36|10,020|
|Drrem expenser|- surname||offa«liber|||||5,078||5,078|2M|
|Dutreerb cools||||||||||483|l,s1'7|
|Sundry expenaer|||||2,081|||||2,081|s,ezs|
|Carl ofgoods add|||||||||'I7,514|1r,s14|Zorr93|
|ITcoats|||||||||750|750|657|
|Srub «its|||||||||||3,600|
||||||||463|5.070|30,417|00,739|90,203|
|Snare of supped|OOSIS Iaaa||neto 10)||||1,601||11048|17,418|17.797|
|Snare cfgovsmsnCe||Ccats|Icee nate|Ii)|||||fieg|ez4|1,046|
||||||27,9!Io||2,004|5,975|47,054|83,961|100.848|
|Analysts<br>by fund||||||||||||
|Unrsstddod<br>Iunds|||||4,230||1,001||47,054|3,700||
|ttextdded<br>funds|||||23,750||403|5,976||30,101||
||||||27,980|905|2,054|5,078|47,054|63,081||





## 

## 

## 

|Charbeble|ecdvl0ee||||||IConllnuadt|
|---|---|---|---|---|---|---|---|
|Forthe year ended 31December 2919||||||||
|Unraatected|funda|6,096|559|676||63,54fl||
|Reatncled|funda|36,022||1,317|2,470||39,909|
|||41.117|559|1,953|2,470|53.549|109,646|



## 



## 

## 

## 

|Support c|osts|||||||
|---|---|---|---|---|---|---|---|
||||Support|Governance|2020|2019|Basis of|
||||casts|costs|||allocation|
|Staff costs|||22,953||22,953|24,833|Activity|
|Inaura ride|||3,4S3||3,483|3,430|Activity|
|Light encl|heat||6,725||6,725|9,350|Activity|
|Repairs and maintenance|||2,410||2,410|4,067|Activity|
|Rates|||1,287||1,287|2,755|Activity|
|Cleaning,|health and safely||8,191||8,191|13,035|Activity|
|Office and|communications|costs|1,729||1,729|1,846|Acgvlty|
|Volunteer|casts||89||Sg|358|Actlvlly|
|Bank charges|||1,635||1,635|1,711|Activity|
|Computer|expenses||1,870||1,870|2,114|Activity|
|General expenses|||1,228||1,228|382|Activity|
|Audit fees||||2,302|2,302|2,303|Governance|
|Legal and|professional|||53|53|1,204|Governance|
||||51.600|2,355|53,955|67,388||
|Analysed|between|||||||
|Trading|||34.182|1,531|35.713|47.943||
|Cha rite bio|activities||17,418|824|18.242|19,445||
||||51,600|2,355|53,955|87,388||



## 

||||2020||2019|
|---|---|---|---|---|---|
||||Lettings||Lettings|
|Cepreciatio|n|1,530|2,176|1,587|2,317|
|Support costs||23,044|11,138|22,751|23,333|
|Governance|costs|824|707|1,508|351|
|||25,398|14,021|25,846|26,001|



## 



## 

## 

## 

|<br>The average|<br>monthly<br>number<br>ofemployees<br>during<br>t|he year wss||
|---|---|---|---|
|||2020|2019|
|||Number|Number|
|Management||3|3|
|Staff||20|22|
|||23||
|Employment|costs|2020|2019|
|Wages and salaries||i23,657|134.259|
|Social security costs||1,615|3,517|
|Other pension costs||4,244|4,307|
|||129.516|'l42,083|



## 

## 

|Tangible<br>fixed assets|||||||
|---|---|---|---|---|---|---|
|||Leasehold|Plsnt snd|Fists Ms,|Ofilcs|Tots<br>I|
|||propeny|mas hieery|fittings a|machinery||
|||||aquipmeni|||
|Cost|||||||
|At 1 January<br>2020||356,613|47,013|55,437|9,336|468,399|
|Additions|||1,098|178||1,276|
|At 31 December 2020||356,613|48,111|55,615|9,336|469,675|
|Depreciation<br>snd impairment|||||||
|At 1 January<br>2020|||27,247|47,158|9,204|83,609|
|Depreciation<br>charged|in the year||2,535|1,203|109|3.847|
|At 31 December 2020|||29,782|48,361|9,313|87,456|
|Carrying<br>amount<br>At 31 December 2020||356,613|18,329|7,254|23|382,219|
|At 31 December 2019||356,613|19,765|8,279|132|384,789|





## 

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## 

|15|Stocks|||2020|2019|
|---|---|---|---|---|---|
||Book stock|||9,826|11,531|
||Cafe and other stocks|||2,369|2.369|
|||||12,195|t3,99tt|
|18|Debtors|||||
||Amounts<br>falling due||within one year:|2020f|2019<br>6|
||Trade debtors|||103|2,997|
||Other debtors|||1.939|2,182|
||Grants reoeivable|||2,677||
||P repayments|and accrued income||1,808|1,998|
|||||6,527|7,177|
|17|Creditors: amounts||falling due within one year|||
|||||2020|2019|
||||||8|
||Other taxation|and social security||4,720|8,245|
||Other creditors|||4,518|7,131|
||Accrusis and|deferred|income|2,515|2,586|
|||||11,753|17,962|





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|1he income<br>tunds nf the charity tnrsvae|restricted|fvnds oompnslng<br>the|fvnds oompnslng<br>the|logowing<br>unexvended|belanmis|ofdonepons|and|granm|hold on trust|for|cpmryw|purposes|
|---|---|---|---|---|---|---|---|---|---|---|---|---|
||||Igovement<br>ln funds|||||Mavsmenl<br>ln tends|||||
||94eisco at<br>Iun~sots||lno is<br>wconIcco|8<br>h<br>car on it mt|n<br>I u|eorom<br>I<br>0 tem|koran|lire|salon<br>cso<br>o sonenl|7||erm coal<br>at D|
|||||||||||||ssm|
|||||||||5|8||5|5|
|Well caunceging<br>serves fund||1,780|25,292|(30,022)|5,950||21,673||(23,750)||2,D77||
|Oounseging<br>bursary||100||||100||||||100|
|Memege courses fund||9||||0||||||9|
|Outreach feed bank fund|||1.117|('),045)||581|2.232||l463)|||2,350|
|Outreach<br>-non food bank aclwltles||||(272)|272||||||||
|Roofrepair fund||5,204||('t,600)||3954|||(3,084l||||
|Roams maintenance<br>fund<br>New legal stmcture||4,954|3,000<br>1,0$|(870)<br>(1.000)||7964|2.700||(2,294l||||
|||12,638|34,009|(39,609)|5,222|1z,oee|20,605||D0,191)||2,077|10,549|





## 

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## 

## 

|20|Analysis of|net assafe bebvsen|net assafe bebvsen|funds|||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
||||||llnlaetilalad|Restricted|Endowment|Total|Unnmtrdted|Rostflded|Endawmsnl|Tol el|
||||||funds|binds|funda||funds|funds|Iuode||
||||||2926|2620<br>9|2020<br>f.||2019<br>8|20'l9<br>5|2019<br>5|2019t|
||Fund oalenoel||et31 Cacomba|2020 ere|||||||||
||refermented|t0.|||||||||||
||Tangible emele||||25,605||M6,613|392,219|29,176||366,613|384.759|
||Current eeeaarflieblfdast||||79,366|10649||99,'916|67.,715|12,059||74,775|
||||||104,972|10,549|356.913|472,134|90.894|f2,058|356,f 13|459,565|





## 

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|21|Related party transactions|Related party transactions|||||||
|---|---|---|---|---|---|---|---|---|
||Remuneration<br>of key management||personnel||||||
||The remuneration<br>of key management||personnel|||is as follows.|||
||||||||2020|2019|
||||||||2||
||Aggregate<br>cornpensahon||||||58,198|63,523|
|22|Cash generated<br>from|operations|||||2020|2019|
||Surplus<br>for the year||||||12,589|2,037|
||Adjustments<br>for||||||||
||Inveslmeni<br>income recognised<br>ln statement||||offinancial actlvlges||i48)|(83)|
||Depreciation<br>snd impairment<br>oftangible|||fixed assets|||3,847|4,088|
||Movements<br>in working|capilal:|||||||
||Decrease<br>in stocks||||||1,705|1.519|
||Decrease/(increase)<br>in|debtors|||||660|i98)|
||(Decrease)/increase<br>in|creditors|||||(6,210)|2,077|
||Cash generated<br>from|operations|||||12,513|9,542|



