REG]STERED COMPANY NUMBER- 02504171 (England & Wales) REGISTERED CHARITY NUMBER: 1000830 HOMES ENGLAND REGIsfERED PROVADER NUMBER: 4738 Report ol the Trustees and Financial state￿ents for the year ended 3Jsl Mareh 2024 for St Richard of Chichester Christian Care Association Ltd Knoivu a5 "StonepilloiT" St Richard of Chiebester Christian Care A55ociation Ltd Contents of the Financial Statements lor the year ended 31st March 2024 Page tKgal and Admi￿tratiVe tnforniation Ito2 Report of the Chair Report of the Chief Executive Report of tILe Trustees Sto23 Report of the Independent Auditors 24to25 Statement of CoTnprehellsive Income 26 Statement of Financial Position 27 Cash Flow Statement 28 Notes lo the Financial Statements 29to37 Detailed Income and Expenditure Account 38 St Richard of Chiehester Christian Care Association Ltd Legal and AdmiDistrative Information ror the year ended 31sl Mareh 2024 Mission Ststement STONEPILLOW offers shelter, infonDation and support to empoiver homeless and vulnerable individuals to Mak-e positive Changes in their lives. It aitns to cieate a safer environment that romoles social inclusion ivith ractical assistance and ivithout edjiidice for all. LEGAL AND ADMITrIISTRATIVE INFORMATION Constitutio St Ricbard of Chicbester Christran Care Association is a ¢(￿panY limited by guaralltee and a registered charity governed by its n￿￿Or8ndU￿ and articles of association. The company incorporated on 21 May 1990 (company number 2504171) and iyas registered as a charity (number 1000830), as defilled by the Charities Act, on 9th November 1990. The company trading name is STONEPILLOW. Directors and Trustees The directors of the charitable coD]pany are its trustees for the purpose of charity iaiv and throughout this report are collectively refe￿ed to as the trustees. Trnstees are appointed at the AGM bs. the members in accordance iyith Article 35 or by tbe trngtees under Article 36. The trustees serving during the year and since the year end I￿re as folloivs: Chair of Tru5tee5 Angela Wont)ald David Coulthard Olivta Pinkney CBE QPM DL Resigned 13 June 2023 From 13 June 202) to 25 January 20?4 From 25 Janaury 2024 Viee Chair YvoDne Thom50n Anthony Faii'cett Resigned l? June 2023 FroFn 12 June 2023 Trusteoq Clare Apel MaTtyn Bell David Coullbard Michael Cullen Philip Day Anibony Faivcett Andreiv Ham)p Shelauh Legrdve CBE DL GTeg Mahon Su5atk hTeiiThan Olivia Pinkney CBE QPM DL Rebecca Randell Peter Stevens Yvonne Thomson Angela Worniald Anianda Wome Resigned 26 April 20?3 Appointed ?9 Noven)ber 20?3 Resigned 30 May 2023 Appointed 29 hloven]ber ?023 Appointed ?9 Novernbei 2023 Appointed 29 November 2023 Resigned 12 JuTre 2023 -d l) June 202) ReSi￿)ed 7 June 20?3 Chief Elecutive Hilary Bartle Compans, Seeretar.}' Titn O'Reill)' Page I St Richard of Chicbester Christian Care A5SO¢iation Ltd Legal and AdmiDlStrative Information for the y¢ar¢nded 31st Matth 2024 LEGAL AND ADMI￿￿rRATIv[, INFORMATIOIY Principal and Registered office 39 Southgate Chichester West Sussex P019 IDP Auditors Sheen Stickland Cbart¢red Accountants and Registered Auditors 7 East Pallant Chichester West Sussex P019 ITR Solicitors Jnyin Mitchell LLP Thottw Eggar Hoisse Friary Lane Chichester Wesl Sussex P019 IUF Ballkers Barclays Bank plc 74175 East Street Chichester Ivest Sussex P019 IHT Page 2 st Rlehard of Chichester Christian Care Association Ltd Report of the Chalr for the year ended 31st March 2024 Stonepilloiv has had another impactful year. delivering essential services for those in great need Ivithtn our communities. We empoiver people at risk of and experiencing homelessness to restore their lives and achieve sustainable independence. Our vision is to prevent all forn￿ of hon]elessness. Tnjstees, stalT. volunteers and clients had intellded to develop a n￿￿, strategy at the start of ?024, Ivhich Iiqll lloiv be in place for 2025 - wisely delayed so thal the new Chair. trustees and Director of se￿1¢¢$ could build up a learniJ)g curve upon joining the already strong teatDS. The ll￿V strategy developed iveaves in many perspectives and will confidently guide us for 2025-28. This year felt unusual in that the recent general election ivas on the h0ri20n IhroughouL meaning tbat a number of statutory fimded illcome strands became more uncertain a5 the Jiear ivent on. This inevitably r¢sulted in ernployment Ullcertainty for some of our staff. service uncertainty for some clients, and challenges to p1amlin￿ for senior leaders and trustees. We all look foThvard to clatity arising from a neiv govenllnent. Inflation has altered the balance of our fi￿dIng available for service delivery - our utility bills and the cost-of-living for our staff and clients have burgeoned as they have for all sectors. One example is that the bill for food lye piovide every day for our cliellts has groTrTrTr over 184010 over the previous ttvo years. Recruitment and retention of staff h&s been Impacted. Ive understand that there is a ivide range of drivers that motivate people to join our teanL and ive continue to ivork tirelessly to be an employer of choice. Gaps ill our skilled ivorkforce impael clients and colleagues alike and I grdteful for the t]¢xibility and 'extra-mile' demonstrated by staff alld volunteers each day. Good data and data analysis lies at the heart of every effective organisation. Within Stonepilloiv ive have inves¢ed in improved data collection ssistems iyiihin our finance, volunteer and clieDI manag¢m¢nl opeTations. More remains to be done but the insi(vbt they bring is iLnproving our effectiveness and efficiency. One challenge is to m&xirnise gift aid Collectio￿ encourdging our donors to gift-aid all donations." to eJ]able this li'¢ have improved our systems to make the process as easy as possible. Throughout the year. oiir partnership5 Ivlth iyider charitable. busine.ss, academic and statutory agencies have remained extremely strong. We iYOTk pritnarily in the Chichester and An￿ ar￿. but our infiuence has become much ivider due to our reputation and expeTieiice. l am grateful to Ihe CEO, her senior leadership lea1￿ the staff and volunteers for all thal they do and achieve. Each tn￿tee volunleei's their skill and experience Mqth greaÈ effect an(L on a personal level, I am grateful io David Coulthard who chaired the trustees brilliantly for eight montbs olthis year. OJii:ia Pinkiiey CBE QPIPJ DL (Froiii 2) j(￿11(7￿¥ 2024) Daijid Coiililiord(fo ?5 Joniiao, 2024) Page i St Ricbxrd of Chichester Chr￿tIn￿ Care A550CtAtion Ltd ChiefEiecutive Report for the Year ended 31st Marcb 2024 l iyould like to thank all stonepi1l￿V stsff. volunleers and tnjstees for their c(thrnitment. support and resilience over (he last year. Another ihank you to our supporters, who have donat￿ goods. money and lin￿ to support U5 durlng this challenging econoEDic environment. A final thank you to our commissioneT5. IVIK) bave dernollstrated continued faith and ttust in the services ive deliver. Ive have continued to see a groiith in numbe￿ of clients year on year, particularly wtthin our day Se￿IceS (Hubs) and outreach services, ithich support rough sleeper5 off the streets. Our bostels and supported accommodation seTh4ces continue to be fully utilised. Despile the challenges in recniitmeDI and retention of staff, our teatDs continue to pull out the slops and deliver high quality person-centre(L supportive and kind setvices. Enabling somany of our ¢lients to find hope alld achieve lilechanging outcomes. We aspired to end rough sleeping by 2024, in line ivith government expectations. But tLumbers have continued to groiv lo¢ally and nationally. Ivilh HomelessLink re￿rtIllg a 12.30/0 gtoivth in homeless households over the year. Stonepillow worked ivith over IOOO individuals during this last year. clients have presented themselves with ev¢1 gtowing complexity of neeiL8 and life challenges. Ive have seen significant phjryical and me.ntal ill health being comp(xmded ivÈth long terni Ir&um4 substance misiise, e.x offending and domestic abuse. ii'hich have ID many ￿eS led to or are a result of their homelessness status. The impact of the cost-of-living inGreases has impacted on our clients. ability lo afford or retain homes. This results in people sofa surfIng, li14ng in cars and Yans and in many cases tT)ryno to ivork- at the Same lime. For Sionepilloiv the coslthof-living rises bave als0 placed additional pressures on our budgets, incr¢a5illg f(x)l utility. building repairs and maintenance costs. Nve have successfully and actively influenced some of the ivider systemic. strntegic and operational aoendas. As a result, IIE have expaTtded oui services for those Iraving prison and hospital to en&ble their timely and smooth transition into accotnmodalion. We hai'e strengthened oiir seTvices ivhich address health inequalities experienced by those who are hoTt]eless, reniernbering the ayernge age of death for a person ivho is homeless is 44 Yea￿ old. Ive have expanded our ivornen's offei to include a specialist domestic abuse navÈgalor and a move on Ilat for our women's therapeutic service. Ive have e¥paDded our proiysion of fiirnithre packaEes lo ensiire people don't move into empty, properties ivilhoul the. furniture they TeqLiire. Vorkinrs ii'itll other 5pe¢ialists. Ive have strengthened access lo education, training and employment. Our partnership ii'itli the University of Chichester eontinue.s lo offer placemeTJts for clients on the. Adversity to University Bridgino Course - 35 client5 have graduated fro￿ this cfflirse and ne.arly half have accessed higher education and successfvlly achieved their degTees and masteis. This i5 Qnly possible because. of the finan¢iaI donatiot)s our supporters give: and its impact 15 trnly life changing. Prevellt. Relieve, Recover, Resettle and Restore are the i pillaTS Ihat dtive our strategic direction and operdtlonal delivery. Going foJi'ard M'e will contÉnue to prevent homelessness. relieve il should il occur aThd restore the lives of those ii,ho have experienced the inipact of homelessne55 in¢luding ihose ivith multiple compound needs. Hilap} Bai'ile, CIO ofsiol￿p￿j1￿t, Page 4 St Richard ol Chichester Cbristian Care AssocTation Ltd Report of th¢ Trustees lor the year ended 31st March 2024 The trnstees a￿ pleased to present their report together iyith the fllwicial 5tatemellts for the year ended 3 1st March 2024. Legal and ad￿l￿lstrat1ve infornlation set out on pages l and 2 fonns part of this report- The financial statetnetEts have beell prepared in accordance Ivith applicable accounting standards including Financial Standard 102. The Financial Reporting Standard applicable in the UK and Republic of treland (FRS 102), the Statement of Recommended Practice for Social Housing Providers 2018. and ivith the Accounting DirectlOD for Private Regis*red Providers of Social Housing in Ellgland 20?? STRUCTURE, GOVERNANCE AND mANAGE1*￿￿r St. Richard of Chichester Christi8n Care Association (StODgpilloiv) is a company limiled by guarantee. The members of the COIIIP8uy appoint trustees at the AGM ivith one third of the existing Tn￿te¢ Board coming up for reappointtnent each year. The number of trnstees is flexible. The Trustee Board may co-opt new tn￿leeS during the year, but such people have to present themselves for appointment by the members at the next AGM. Trustees elect their oivn offi¢¢rs annually and appoillt a Compally Secretary. There are ivritten Statements outlining the roles and responsibilities of tlle Chair of the Trustee Board and of individual trustees, standÉng ¢)rders BoverniDg Tiustee Board procedures and a Trustee Code of Conduct. All n)embers of the board give their time voluntarily and receive no benefits frorn the cbarity. Any expeDses reclaimed from the charity are set out in note 6 of the accounts. There is a formal inductioll process for new trustees iyhich aims to provide them ivith an understanding of the organisation and Trustees ate encouraged io und¢rtake any training cows¢ ￿levallt to the perfornmnce oftheir duties. The trnstees have joinl corpordte responsibility for all the activities of Stonepillow buL apart from the statutory obligations that fall directly upon them as a Boar4 exercise much of that responsibility through controlled delegation. This involves setting policies, arrangino for them to be carried out ivith agreed [￿oUrceS aDd then ￿onItOrIng opeTatiollal and fllwicial perfornlance. Irnplementation of agreed policies involving day-by-day management of the staff and the ii'ork of Stonepilloiv is the responsibiliti. of tlLe Chief Executive, appointed by the trustees and aDsiverable to them. Long-tern strategic development and the yearly iipdate of the Biisiness Plan are discussed jointl). by tbe TTh￿tee Board and the Chief Executive. There is a joint comn]iÉment behveen the TTUStee Board and tbe Chief Eiecutive to cary out Ihe agreed Business Plan. Implementation of project and service development set out in the Biisiness plan is primarily the responsibility of tbe Chief Executive. monitored through regLilar progress reports. A Finance and Jntemal Audit su￿¢0[[￿￿]ttee acts OD behalf of the Board in relation to tbe regular monitoring of the Association's finances and the preliminary appraisal of other f￿anCIal matters, including inten￿1 procedltres. and a Services sub-cornmittee has been set up to monitor the operations ofthe association. The trustees confllm that they have complied ivith their duty under section 4 of the Charities Act 2011 to have diie Tegard to the piiblic benefit guidance published by the Charity Commission in deciding iyhal aclivities the charity should undertak-e. Risk Manage￿ellt The charit)i's activities are subject to a variety of reglllations and legal compliance. By applying appropriate governance and management structures. risk is adeqi￿le1Y managed. The Board of Trustees acknoii'ledges its ultimate responsibility for nionitoring and revieiying the risks Stonepilloii, faces thrO￿0h a risk reoi5teT ivhich is scnltinised and updated by the Finance & Audit Coinmittee and the Services Committee on b¢half of the trustees. The CEO and Ihe management tean) are responsible for in]plenientillg all piactical measutes tbat can be take.ll to Teduce or eliminate the risks identified at that time, The system Df internal Control is designed to provide reasonable aSsi￿Ance thai key Ixjsiness objectives ivill be achieve￿ and the cl]arity'S assets safeguarde(L Slonepilloiv identifies the Le.y Tisk's, the. likelihood of those risks occurring, their potential impact and the actions beinu taken lo rediice and mitioate Ihe risks. Risk"s are prioritised using a coll51Stenl scoring syste.m. Page 5 St Richard of Chichester Christian Cxre Associatloll Ltd Report of the Trustees for the year ended 31st March 2024 STRUCTURE. GOVERNANCE AND MtiNAGEMENT Risk management Key E Eytretne risk. imlnediate action. Escalate as an issue. H High risk. action should be tak.en to compensate. M Moderate risL action should be taken to monitor. L Loiv risk", mutirte a¢ tance olrisk STONEPILLOW RISK REGISTER INIPAcr MITIGATION Governance The charity lacks diTection. strdtegy and fonvard plaTming. Board of TrL￿eeS fail to have the rigbt skills, knoivledge and UndeTStalldll￿ ofthe goveman¢e structures in place. preventing effective accountsbility and oversight of regulatory obligations ivhich include the ￿e Quality Comtnission (CQC) and Charity CotntThission. Inadequate or inaccurate information is reported io Trnstees. resulting in poor q￿lIty decision mak-ing. Negative PR andlor media coverage. Failure to achieve a satisfactory cotnpliance rating folloiving a CGC inspection Financial Finance and Tesources depeiident upon a limited nU￿be[ of contracts. Poor contract delivery and service provision. Inaccurate fllmncial reportino and inefFective biidgetary control. Failure to deliifr on fi￿draISing ambitions due lo lack of coberent fi￿draisIng strategy and loss of community comniittnent. Operalional LacL of clear nthnagement stwcture. leading to uncertainty amongst staff olroles and dillies. Failure to adhere to Health and Safety regulations, policies and regulatory requirernents. Poor security of staff. arising from lack of knoivledg¢ of prOcedL￿¢S and policies. Action beillg taken ivithout prope.1 authority, caused by lack of indiictio]Vtraining. Failure to adhere to regulator5, frameii'ork of CQC. Employment issues arising from a failure to folloiv effective policies and procedure5 to regulate staff and volunteers, activities. Lack" of manageTiai oversight and rnonitoring o i'ork, conduct and perfornMnce. Non-compliallce by staff and volunte￿3 ii'ith CQC requirements, H&S legislatloll and regulations. Poor disaster recovery and business continuity planning, leading to computer system falli￿e$ or loss of data, the destruction of property. equipment. records (l￿OUgh fwe. flood or similar damaoe. Failure to Comply ivith GDPR requiretllents for clients, staff and donors. N1( tionivide Pandeniic. Cyber Security. 10 i? 13 14 15 16 17 Remiineralion poliey Salaries revieii'ed on an at￿lla1 basis and bench marked against tlie National Joint Council (NJC} scale5. There is no coinmitment to malcb the latest scale valiie: increases are. only applied after consi(kration of luiancial viabiliis. Page 6 St Richard of Chichester Christian Care Association Ltd Report of the Trustees ror the year ended 31st March 2024 ACEttEI VEMENTS AND PERFORMANCE Stonepilloiv- who li'e are Clients Homelessness services are essential to providing a Safety net for those in conmlunity M'ho are vu]neTable and do not have a secure place to reside due to a variety of reasons. Stonepilloiy places all clients at the heart of ivhat iir do. with support planning copioduced betsyeen ke￿￿orker and client. A c]ient once said li s nol rne ivho Li coiiiplaK biii ihe services around Ipie . the pthersbÈps we eslablisb aim to n]ake 1%4der service provision njore aco&%sible and illtegrate4 to enable a smoother journey for clients needing to navigate their iva), tljrough th¢m. StoDepilloiv com]nitted to an eThablillg and empowering pe￿on-Centercd seTvice ￿0de1. Staff are trained and skilled in this approach. The value5 of the organisation reinforce this approach by expecting all staff to live Ibe value5 set out. However, Ive can alivays improve, and a key objective ivithin the 3-year strategy is to improve hoiv clients can be meaningfully involved at all levels of the organisation. In particular, Is'e have made huge steps in regard to their involvement in the governanc.e of the charity. with an ex-client appointed to the board and the client engagem¢nt ivork undenvay. This will provide us ivith a roadmap to acbieving full engagement and involvement throughout our governance. stsztegies and operations. Demographics - our clients in 2023-24 Clients FY202324 Ethnicity Other Not Declared BlackBritish 3% Chinese Mixed Asiall Bittish Whlte OTher_ 12% White Irish_ White British Arab * Btsck8ritish ll Mixed White British i Ivhite ITÉsh White Olher ¥ ASi￿n BFiti5h w ChiDese Not Declared i Oth Page 7 St Richard of Chichester Christian Care knociatioll Ltd Report of the Truste08 Ior the year ended 31st March 2024 ACHIEVEMENfs AND PERFORMANCE Clients P12023-24 Gender Vnkn(w•ft 59&. Fenialc Maie 74+J Male B Feffjai£ 4 Uttknown Clients FY2023-24 Age Group Aged 65 yejrs and_ over UDknFown oq* Under 18 years 13 10 ?4 year Aged 50 to 64 years 22% Atiea 25 10 yeafs Aeed35 ro 49 yefjis . UDkrK)wfi .ec125 loy >t8rs • 4.ed 6.5 >￿815 0￿1 Undef i 8 >o?rs P4e0351049>rllis AEod i 8 Ic,24 ￿11{5 Page 8 St Richard of Chichester Christian Care Association Ltd Report of the Truste for the year ended 31st Mar¢b 2024 ACHIEVEMENTS AEID PERFORMANCE Client couiit rY2023-24 Supporte Ouife¥ch Fliib5 Recovery Youry. Pef5Cn's SEW.ce T H03t¢49 . IDteE¥eied IlofTretessne35 Ment￿. Hcalth . Supp(¥np.O AceornmuJatioA Starr On aveTage over tbe fmanctal year FY23-?4, Stonepilloiv employed 82 staff (FY22-23 83), Ivith additional full time equivalerfrt relief hours svorked over the year equating to 9 full lime staff (FY22-23 - 5) to coTrer for stalysickness and holiday. We continue. togethe.r ivith the test of ihe social care sector. to ex￿rIence significant cllallenges relating to the recTUitment and retention ol staff in the ivake of events such as tbe pandemic and the ending of the freedom of rnovemenl folloivillg Brexit, Ivhich resulted in a reduction of half a million potential applicanls who became economicalE)' inactive. The impact bas been a Sha￿ increase in vacancy rates in the sector, Ivith increasing comp¢titioll in recrnimient ivith other sectots such as hospitslity and retail, creating pTessure5 on recruitment and retention of staff. The skills shortages in the adult social care Ivorkforce have resulted in increased reliance on eypensive agen¢y worL-ers ivhich has subst8nlially incre￿ed oiir operating expenses. To mitigate this, Ive have entered a partnership iviih an orgallisation ii,ho have significanl recruithent expertise In the sector and iyith Ihetn ivill build and train a relief team, embedding Stonepilloiv values to provide the sallie bigh standards of support that our pennanenl staff deliver for oiii. clients. In addition to improved delivery 5tandard5. Ive anticipate seeing our aoency costs i"educe as an increasing proportion of the relief shifts are unde.rtoken by this neii,ly developed relief bank. This ivill enable us in time to gain greater control over our increasing staffing costs. and ensure ive have the capacity for groivth. The comple.yity of our clients. SUPPOrt needs continues to increase, iybich means ive need to ensure additional support in rnanaging the slafPs mental i%'ellbe.ing. Ive have. introduced an improved Employee Assistance Programme otTering up lo 8 in-person coimselliiio sessions for each niember of staff per issue, provided access to ivel1bei￿ts sessions from local providers and increased out provision of reflective and clinical supervision to support staff. In additiOJL to help ivith Ihe cost-of-living CTi515, lye conlinlie to provide a cashback scbeme for tnedical e¥penses and access lo a ivide ranoe of discounts. We held a staff aiya) das. in Ma}, ?0?4 10 involve our slatf in the draftinfl of our new strdteg),. We continue to use staff surveys to undersland hoil. li'e can improi'e the ejnployee experience. Page 9 St Richard of Chichester Christian Care Association Ltd Report of th¢ Trustees for the year ended 31st IVIarch 2024 AClItEVEMENTS AND PERFORMANCE Volunteer5 Volunteer5 play an important rol¢ in the opeTatioo of Stonepillow and the key to thi5 is tbat equality is embedded in our culture. This means that everyone is treated the 5affle and their place ill the team catries equal standing and respect. Stonepilloiv has 120 active volunteers ivho during the fmancial year provided over 22.000 hours of their time. Our Social Enterprise iyould not be able to provid¢ the service it does ivithout the CONLmilment and bard ivork of our volunteer te vho assis*d ivith., Shop saIes. Ansiyering our donation hotline. Providing support on our vans for both deliveries and collection& GTeeting donors Stock" Totation. Sorting donations for sale via the best income streatn Supporting and mentoring other volunteer& In our hubs alld hostels: Cook for oiw clients. I￿illg their Cieativity to put together meals frorn food th)nations, often ivith help from our clients. Support our clients by helping to create a safe and ii'elcoming environmenL Contribute differing specialist skillsels, such as hairdressing and providing haircuts for our clients. IndividiMI volunteers also make a valuable contribution to our fi￿d[aiSing and food donations. This Can include buckel collecting in all ii'e&thers, assisting at fimdraising events. collecling donated food from local shops. gardening and decorating. Corporate volunteers help ivith n￿IntenanCe projects ID our seTvice and provide a valuable resource in 0￿ iVareho￿￿e. ACHIEVEMENTS AND PERFORMANCE Operations Following the ongoing strategic revieiv that StODepilloii's seDiOI leadershtp team have been undertaking in collaboration iyith oi b(K￿d of trnstees. all operations at Stonepilloii. noii, fall under one or more of these five pillar5 of support. We Prevent hotnelessness and Iough sleeping tbrough supporting people early lo retain their homes or ]nake positive and p]aiu]ed move5. Ive Ji'ork ivith young people leavino care and ivilh unacCo￿panIcd asylum-seekillg childrery providing acconullodation for them to avoid homelessness. Reliei'e the suffering of those ivho find themselves homeless or noivhere stable to live throiigh provision of basic need5 e.g.1 5hois'ers, laundry, food, alld Crisis support. as ivell emergency or tempordry accommodation. Recover our client's health, Ivellbeing and independence through focused case1v0￿. addressing the root causes of a person'5 homelessness or insecure housing. Resettle into neil,, siislainable supported or independent hous1[￿. Restore lives; preparing client5 ¢0 be tenanc). ready, ii'ith the sktlls they ne.ed to live. independently, and equipped to reinlegrate into the Cou￿]UnLtS'. Tli¢sc pillars enable us lo focus on and communicate the breadth and depth of (he iivrk- that ive undertake ivitb some of Ihe most ilnerable people iti our commiinity. Page 10 St Richard of Chichester Christian Care Association Ltd Report of the Trustees for the year ended 31$¢ March 2024 ACHtEVEMENTS AIYD PERFORMANCE Highlfights and Challenges In the last year Stonepilloiy has continued to provide vital support to adults experienciDg homelessness, those at Tisk of homelessness and looked after young people. to empoiver them to build their lives and achieve sustainable independence and iitllbeing. We accomtnodate up to 115 people on any given night ivithin our rdnge of accommodation services that tneet the varying multiple and complex needs of ihose Ive support. Across all our services we supported over 1000 t*ople in the past year, 214 of ivhom iveTe ivomen. This encotllpasses both accommodation support services and our ivider oiitreach and specialist support teams. Across all services, frontline staff strive to end rough sleeping in the areas ivhere iYorK and to support individuals to ov¢rcome batriers to take steps toivaTds living independent lives and achieving their potential. Stonepilloiv has identified the need to build upon our first pillar. the prevention of hO￿elesSness. National statistics .suggest that around 25Q/o of those experiencinu hotnelessness have at some point beeu in care. We are committed to significantly loiyering this statistic by providing holistic assessment and ivrap around. individu3lised supporL creating effective pathways for young people. For thi5 Putpose, ill 2021 Ive successfully bid for tsi'o West SuS￿X County Council accoinmodation and support services for age 16-17 older looked after children and care leavers: and in April 2022 opened both neiv services in Chichester. These provis10115 are in addition to our already established youno people's service in Littlehampton ivbich support5 U1￿CoMpanIed Ii]m-seeking young people aged 18-24. The. focus on prevention has also led us to establish a Pathivays Home lea￿ C0￿MisSIoned by Cbicbester District Council and supporting houseliolds that are. strU￿oI1ng ivith Ten¢ mortgaoe.s, tenancies and debts, many due lo the cost of living, that could result in their eviction. Over the last 12 montbs our Pathiiiajis Home leam have supported 64 households in the community to n￿na￿e debt and avoid evictions. Another fociis of the last year has included strengthening our client engagement. Stonepilloii, places all clients al the heart of Ivhat ive do, and ive are conunitted to the continual itnprovemenl of clients, meaningful Involven￿nI at all levels of the organisation. We have revieived our engaoement processes iiyth clients to ensure that ive are captur1￿0 their Troice al every slage of our involvement ii'ith them, from induction throiigh to exit intervieiys. lfv'e l]ave also approached a local lived experience charity to condiict an analysis of hoiv Slonepilloiv currentlv captures client enoaEement. Ivhat actions ive caTr take to iIl]PTove this and to consider our nekt steps. Èncluding having all outsi(k partner organisalion take on the role for us. This would ensure Ive are a5 objective as Nve can be ill relation to client engagement and ¢￿prOductIOn. IV¢ strive to siu)port every illdividual their journey to independence and positive ivellbeing in a ii'ay that is nieaningful for them. No journe), is the same and the voice of the individual is ahvays at the heart of ivhai lye do. The Dature of the s¢rvice deliver at Stonepillolv requires us to ivork in partnership iiryth a rdnge of local and national organisation5. Collaboration ensures Nyider support 15 integrated iDto our pathiva5F and acce5sibl¢ lo our clients. This means that clients experience a smoother journey ivhen navigating through the complexit). of often many difftrent service providers. They have often told us that they rlnd havino to do this a hiige baNier to siiccessfvl recovery. Regular service&lgroiLPS are provided i oiir hubs include CDC/ ADC Housing Options, N￿1 AA, Change Groii. l.ive (substance misuse seniice. , Confide Counselling, Saniarilans. GPS. and Hepatilis C Tnist clinics. Haircuts are also offeied monthl). to clients by Haircuts for Homeless. The past year has not been ￿￿thoU1 challentses, ii'itb upivards of1000 people neediDg to access our suppon. The. increasing need for homelessness 511PPOrt lsqthin our local community. coincides with a nationally reco￿]sed rise in general healtli and menlal liealth need5, and at a time ii,hen statiilorj, se.rvices are also undei in¢r¢ased pressure. tn preparation and Tesponse lo these challenoes, Ive at Stone.pilloiY have developed an InteJo ated Hon]elessness and Mental Health team to strengtlien our mental health siipport for cliellts. This involves navigating the comple.xities of slatutory services. Ive have navioators ivlio iv0￿ iviih alcobol r¢lated brain danmge. substance misuse and ii'ellbeing and a support ivorker based in oiir local hospital picking lip clients ii'ho present as homeless and iiith a ran¢Fe of health and mental health needs. Ive have also a service siipporting oiir staff teams are tncreasingl), at rtsk" of vicarious traunia through decompression siipport after an), ineid¢nts and through reflective practice sessions. Page 11 Sl Rich2rd of Chichester Christiall CAre Association Ltd Report of the Trustees for the year ended 31st March 2024 ACHIEVETrIENTS PERFORMANCE Folloiving receiving fi￿dIng from ChanginD Futtwes Sussex (CF). part of the nalional Changing FUtL￿e5 progranutle fijnded by The Department of Levelling Up. Housing and Communitie5 IDLUCH) and The National Lottery, Communit), Fund. Ive have suceessfiill} recruited a CF Hoffl¢lessness Navigator, and a Homelessness and Domestic Abuse Navigator. Oui Changing Futures Navigator TrYork5 in partnership acrosg our cotnmunilies lo deliver meeting the needs of the most vulnerable people. experiencing niuliiple disadvantage.. defmed as peopl6 Nyho experience three or more of homelessn&qs. current or historical offendin& substance misuse. domestic abuse. and mental ill health. Client serices and support oversqew Day Hub5: ChICh￿ter and Bogllor R Stonepilloiy day hub5 provide support and advice for peopk ivho are nmgh sleepin& homeless or placed in temporary accommodation. For most clients they are the first point of c4)ntact for people accessints Stonepilloiv services. Ded1￿￿ted support workers available to give help and advi¢¢ to those ivho are homeless or at rigk of becoming homeless. The hubs offer a range of facilities including nieal& hot drinks. a GP surgery, shoiveis, laundry. accomn)odation referrdls. and signposting and Teferrals to other services such as alcohol and substance treatment and menlal health 5erYices all of iyhom are co-located iyithin our hubs. In partnership iviih Chichester and Arun DislTiCt Councils our hubs also operate Severe Weather Enlergency Provision (SIVEP). Ivhen the teTThp¢rature is predicted to drop beloiv zero degrees for three consecutive nights the hubs provide emergen¢y ac¢oTnniodation overnight for rough sleepers. From January March 2024, Stouepilloiv operdted SWEP 9 limes across Cbichester and Bognor Regis. Man} rough sleepeis &cessed this service, some on several occasions. and ivere given food and a ivarm and safe place to sleep. Rough Sleeper Initiative (RSD F"uThded froni central government to deliver the DLUHC goal of preventio￿ in the last year our team of RSI specialist support ly0￿"ers have supported 215 individuals in total across Chichester and Arun districts. The RSI team PTovide person-centred support to those that are rough sleeping. those co-occurring mental health and substance misuse, and those ivho require prevention siipport to remain ivithin their current home. Housing First Housing First 15 a person-centred, evidence-based approach to supporting homeless people experiencing niultiple complex iieeds ivho have histories of entrenched or repeat homelessness and roiigh sleepin& to live in their oiyn homes. It has been Ividely adopted across the US and Eiirope 2nd InCre￿I￿gIS. in the UK. Currently part funded by The Henry Smith charity¥ and Garfield Weston. Ive PTovide support through th¢ principles of Housing First- includino prioritising access to housing &s quickly as possible ivithout iyaiting until the person has stabilised or progressed Ihrough siaJ)dard homelessness routes. This support offer is for life. Hou5ino First has continued to be succe.s5ful in supporting 21 clients ii'iih a history, of roilgh sleeping and multiple complex needs. Of those 21 clients. 6 have graduated to a fiill tenancy. The savings to the PLibli¢ piirse of one siicce5sful Housing First placement are estimated at around over £30.000 per annum. Accommodation for E.x-OffendeTS {AFEO) Last )'ear ive continued Ihe service conimissioned by CDC and ADC to siipport e.x-offende.rs leaving prison ivlio have no support or accomiiiodation: and no acce55 10 local authorit), housing, to enuble a smootli transition into appropriate holisino Without this support. roiio17 sleeping and reoffending is lik¢lj. Oiw 3 dedicated Stonepilloiv ivorktrs help clients re.settle. into the commiinitv, completing assessments peTSOT]al housin plans. and facililalints support for mental health, sub51attce. treatment, biidgeling, ii'ellbeing. 8nd gainin(F employment- ultimately io secure private rented sector (PRS) acco￿]llodat10n and sustain a tenanc}'. The team have noiv siipported 158 individual prTson leavers 32 to secure private rented sector {PRS) tenancies ii'hich is a significanl achievement in consideration of the risino cost of PRS and limited PRS availability. 68 individiials i¥¥re supported to access teinporary accoinmodation and 2? returned lo live ii'ith friends and famil), folloii'jn(F positii'e reconnection. Ve have bLiiII strono partnership ii'ith prisons and probation seri'ices and conlinue lo build pffterships ivith private landlords. Paoe 12 St Richard of Chiehester Christian C8re Assoeiatiou Ltd Report of the Trustees ror tbe year ejkded 315t hIarch 2024 ACHIEVEtIlENTS AND PERFO￿lIANcE Integrated He8lth Tea Stonepilloiv's Integtaled Health Team is led by OUT Integrated Homelessne&s Mental Health Manager and consists of hvo substance misuse and ivellbeing 5UPPOrt Ivorkers. funded by the Rough Sleeper and Alcohol Treatment Grant. and two Challgillg Futures specialist support iYOTkers. including specialist suppott for tIM)se experiencing homelessness andlor domestic violenee, an ARBD Davtgator and a naviJo tOT based at the lockl hospital. Our Changing F￿tL￿eS SUP[￿ Workers aTe funded through the Sussex-iyide Changtng Fulur¢s Pro￿t￿ne, alwded to itnprove Ihe way that local sysÉetns and setvices ivork for adults experiencing multiple disadvantages. The aim of Ibe programme is to create an environment ivheTe tbese individuals receive flexible, trauma infornied, person-centred support ivhen they need IL kading to inGre&sed periods of stability and more opportunities to make positive ¢han2es in their lives. 2¥hollr hostels, Cbichtster and Bognor Regis Slollepilloii. has ts%'0 2417 residential hostels in Chichesier and BoEllOf Regis providing accommodation to a tolal of 27 residents. In tht last j￿r 107 individuals have accessed xcommodation and support in a safe and stable rnvironment {aD increase. of over 330A on the previoLlS financial year). Ive provide intensive sUPPOrt to enable clients to stabilise and move on lo tnore suitable accommodation. Clienls have often liv￿ chaotic lives - they may have alcohol or dtug issues. mental healih i55ues or offendincF backgroiinds. Each has a dedicated supwt w0￿¢r to assist them wilh identifyiDg areas in ivhich they need support. Adjacent to oiir ￿L¢heSter hostel. Hicks House off¢Ts 12 self-contained studios. Hicks House provides accommodation and siipport that reCO￿lIs¢S thc need for longer terni temporary acconimodation and intensive ii'Mp around sUPPOrt, typically up ÉO 2 years, lor those sviih multiple and comple.x needs. Lasl year Hicks House supkN)rted 32 individual4 on In￿e&Se of over 50010 cornpared io Éhe previous year. Supported aeeommodatfton Sionepilloiv provides rnove-on accomni(Klation in Chichester, Bognot Regis and Bamham from 10 properties that acconiniodate a lolal of 39 individua15. Our portfolio includes a specialist ivotnen's Ihetapeutic project and 4 single. person Siipported accommodation is offered to clients movintr on from hostel or emergency accommodation towards a greater level of indepeDdetEce. Staff prepare clients for independent livin& to manage atld sustain a licellse or frnanc) weement. looking at housing options, pe.rsonal biidgeling, Sea￿l￿g emplO￿ne￿I. trainins education or volunteering opportunities and getting involved in commllnity activities. They help clients secuff suslainable and appropriate ll]ove-on accoD)modntion ond achieve positive personal health and wellbeing outcomes. Clients usuall). Stay ITh stipported accommcmjation for up to ? years. In the last year I I clienls haiFe been supporied to move into their oivn tenancie.s. Paoe 13 St Richard of Chicbe5ter CbrK8tiall Care AssDciatiDn Ltd Report of the Trustees for the ye2r ended 31st h.l8rch 2024 ACHIEVEMENTS AND PERFORTrIANCE Recovery Servlte Stonepilloii. Recovery se.nqce is a CQC T￿iStered service located in BO￿)￿ Regi& Th¢ 12 bed Recovery Scrvice is the only ptovision in we￿ Sussex tbat uses aD abstinence-based model of accommodation and support for people Niyho are tackling the.ir substsnce misuse and addicti￿. Workino in close partnership ii'ith Turning Tides and Emerging Futures, 5tructurcd support is provided to maintain abstinence and to rebuild lives through group sessions. volunteering. education. and training. Activiti&% are clienl-led and a trauma-inforrned, collalK)rative approach is effectively embedded into its ethos. For example., there is an art n￿M in the service set up by the residents as a Space for crealivity and rel￿ation. Residents have been successful in engagin8 ivith local 8atleries. There is a str(M)g connection ivith Chichester University ivith residents attending their 'Adi'etsily to University. iKidgin8 course alld often moving onto an undertsraduale degree course. The senryce also includes Ihre£ moi'e-on house5 to alloiv residents to move to the next slage of it￿ependenCe ivhilst remaining supported b}, slaff. In 23-24, had 19 successful completions iyithin the Recoi'ery SenTice. From a total OF10 clients ivho re]apsed in 22-23 in this reporting )'e8r ii'e only had 3, indicaiino an inLrease in successful outcomes for the service. In Septetubei 2022 the Recoifry Service receiifd its first inspeclion bj. Ihe Care Qliality Commission (CQC). Teceiiling a &od overa]l outcome, ￿c()gnIs1￿g Ihe dedic&ted support of staft and the safe and effective suptK>rt the recovery. 5enicE provides. We arc aivailino our next inspection fn)m CQC. Resource Hub Located lidjacertl to Bogftor Hostel. The Resource Hub pn)irydes a mu]ti-atrenc)' response to single homeless pcople that locuses predomÈnantl}' on promolin healih and ii'ell-being ivilh a particular focus on alci>hol treathienl and iherapeutic serl'ices, li.hile a]so addressing hoiisin& Social support. emplo)unenL education. and life ski115. The majorit), of our services are appintTnent only, Wlth mulitple partnership agencies providing .oroup sessions to Sup¥￿ heailh and ivellbeing. alcohol and substance re¢oven'. training I￿rkshopS aTkd support for those ivho hai'e experien¢¢d (kne￿[¢ and sexual violence. In Ihc last yrar thc range of support se5SFons and group5 have been atlcllded over 2iOO tim4s. A GP senfice. IT suile 8nd confidential l.. I roo)n lor counselling seThT&ces are also availablc. YouDg People Stonepilloii, pmvides 2 separate I(￿tiOnS in Chichester that offer a￿(n￿mOdation and support to oldei l(ioked after children and care leasTers aged 16-17 are under the care of IVSC.C. Adhering to a trkuma-inforryted model of sopport. the }'oung people's servicc partnets iyiih Child and Adolescent lental Health Services (CAMHS). CGI. 8nd other woirydcks to offer a lull }' holistic oed in educalion, tiainino or approach. Durino the flnancial )Vdr 20?3D4 over 700/0 of the i'oung people li'e sllpt)orted li'e￿ cngao employrnent, pioviding fOcU￿ed goals to build a lifc of iyellbeing and independence. Those not en(ratred In education. training and emploiment aTe Lncouraoed io idenlify individL￿1 meaningful goals person centred 5llPWrt lo idenlil), sleps to aChi￿.e positii'c oulcottlE5. In addition to OUT 2 neil. }OLLnO pcople-s sen'ices in Chichester: our esthblished UTLaccompanied asylum-seeLing childre.n (UASCI service in Litdehan)pton proiides support and accommodation for up to 10 individual uThaccotnpanied as1.lu￿L-Stek7n8 s-ouno people agcd 18+, also on bebalf of IVSCC. While their claim for IcthN'"e io rcm&n is proccssed. Ihe}' are cared for b} a local aiithoril5"- Siipport is proi-.ided to sciile and engaue ii'it]iin the communit!.. acces5 educalion and support iiiih budDelino end (enanc>' sustainment. Page 14 St Richard of Chichester Christian Care A550Cllltion Ltd Report of the Trustees ftsr the }ear ended 31st ￿[arCh 2024 ACHIEvEfvJEKfs AND PERFORhlANCE erati011s Ststislics PTiThar) focus Ds 511 ort Homelessnes p￿ventIOn and inteNelltion Rough sleeperi Pro ectlservif e rovided for our communi Total tlients supported by our tharity 2021-2022 954 2022-2013 l.1 l3 2023-2024 1.094 Commullity Outreaeb elients (RSJ. AfEO. DD, Hou%in First tot#1 elients RSI&DD 325 392 376 301 225 Rough sI￿ptr5 in the comniulli Ex"_offendets in Ihe communi Rough sleepingl muliiplc an5 complex needs clients AFEO 30 110 158 Housing First 23 19 21 Integrated health- total clients 39 13) substan￿ Misuse & IiTellbciDg 32 80 Addilionul SUPPDrt for clients ivitlL subsla￿e Eni5U5e and mental Ilealth isslles fvqent￿ liealth theta For clients ivho Ypcrience Ihre¢ or mL)re issues.. homeles%ness, oETendin& subslance iSU5e, dottLe5ti¢ abuse. and Tnenlal ill health. Int ated mental health Cliangino Futures Iactitioncr 14 62 10 29 30 IIJSCC SEKcialist IVOrke.￿ including HARP, ARBD project 25 35 20 Clients ivilh AIiBD and regular stays in hospital Hwb$- total clients accessing acr055 Bognor Regis and Chichester Hubs 776 788 First point of contact fDI self-refetral foi support. proi'ision of facÈlitics and sessions Those moving on Ihtollgb the paikiva>y to loii'cr Ici'cl support Supported Accommodation- total Clients supported 110 123 124 Pathii"a)"s Hom¢ Floating SuptK)rt 47 6l Th05c al risk oflosing their homes Supported Accommodation 63 68 PIovi5ion OF accomn)odation ii.ith supp)rt to ¢n&ble c.lients to on lo prii'ate accomniodalio Reeoi'er ' Dru 2nd Aleohol reliabililalion serl'ice Ho3te15- Short term first slo e aceommodgtion S _ I'outj Perso(] Serviee 46 89 12 47 86 34 44 107 Paee 15 St Richard of Chiehester Christian Care knocialion Ltd Report of Iht Trustees for the year ended 31st hlarch 2024 ACHtEVEIIIKNTS AND PERFORMANCE ¢rations- Statistics Int¢rv¢ntion. Su ort ro ecl or service closed - tDove OD5 2021-21122 2f122-2023 2023-2024 Tolal numbcr of sitivc rnoye ons Total number ofneultal move oT)s Total number of ne ative movc ons 3)2 264 34 375 376 68 376 386 62 Stone illoN" accommodated Clients- move ons Total number olsupport untts ocaccott￿aIT0n Stonepilloiv ioi 120 115 tncluding SA. Recovery, YPS. Hostets units. Tenancics can last up to 2JYs in SP aceonunixjation or eiT¢n longer if no tnove on option5 at¢ available to meet client necds. Clients ￿0Ved on froTfL SP accommodation into private rental a¢¢ottllnodatioTr or oiill¢r-OCCUPted accoD]modation Clients moi'ed on from SP accommodation into social landlord tenancies mO￿.¢d on to altt.mative t¢mtK)rary a¢¢omJn(xlalion eiiher Ivithin s￿De illoiy or extcrt]Al iovision Sia iyith friends or famil Rettjrned to rei'ious home 13 12 22 23 49 47 20 Idelltifled i55ves requiring interyentioll in FY2023-24 ClieThts added to iv8iling Ii5E or received hel 01 trcatmcDt for mCELlal health Client alrecled by domestic abuse Client rcfctred lo or receii'ing Ireatfftrnt for substance misu Clients kno4￿ lo be or haiE been a rough slee er 4J17 94 419 353 Restore- Social li nterprise Restoi't. remains imprtaTtt to th- Sionepilloii. mission. il provides: Stipportcd i'oluntee.riTW. llpskillino and iiork opportunitiei 10 our clÈent& Generates an Unre￿Il￿ed re¥enue slrvdni lo bilp 5UPIKIrt our ¢oi¢ settrices. orrer5 and inl¢Ffac¢ ii.iih the i*ider community. iiho s￿)p￿t us_ &lssislante lo clients moi?ng into intkpcndence. Page 16 St Riebard of Chi¢best¢r Christian Care Association Ltd Report of the Trustees foy the yedr ended 31st Illarcb 2024 AcHIE1￿￿lENTs AND PERFORNtANCE Yearly growth of restore Social Enterprise _ RLvrlles & Crisis Fund Income [7￿.￿)0 £6Cfj.MD o),coo £2CO.CQO £0 2018-19 2019.20 WXI.?1 2021.22 X)?2_23 1727.24 2023-?4 is the first full year of IradiDg in the n￿V shop Ivhich opelled in JanllaE)' 202J. The conversion of the previous shop into a donation's hiib has helped us generate additional in¢omL This groiyth iyill be 5U5tained by increasing the percentage of gift aided donations. During 2023-24 Restore generated gift aid of r27.34i. The social enterprise operdle5 thtough a team of both paid employees and volunteers. all playing a vital part in keeping the shops open. oreeling donors: collecting donations and delivering sold items ivitb our tivo vans. Restore also ofters cmcial ivork and volunteer opportunities to not only our clients, but also extemai volunteers payiDg back to the community or seeking ivoTk experience ivhen others rnay not be ivillinE or able to provide the opportunity. Re51oiehas engaged volunteers from those fillthesl from emplosqnent; from Ford Open Prison. community payback-. or refetred by the Job Centre; helping to build confldence in indivtduals and their ability" to socially interact. Volunteers have contributed over 20,000 hoiirs at Restore. over the course of the financial year 20?3-24. An important function of Restore is to pmvide furniture lo olher Stonepilloiv setvices and clients, often helping clients nioiie into their oii'n independent property. In addition, Ive thlfil cTisis furnihire grants on b¢half of both Arun and Chi¢hester DÉstrict Coiin¢ils. This is an emergency provision for both Individuals and fatDilies. From July 202) this PTOViSiOll e¥lended to Adiir & Vorthing Boroiigli Council. In 202)-?4 Restore again oeiieraled sales of- Shop & Online £48i.)i6 (previous )rar £491.189). Crisis Grant ineome £9i.iOJ (previous yeai £58,555). Itl addition lo these oiitcomes Restore has a positive impact on our ¢nviionnient by iecycling materia15 avkd Tediicing ivastaoe. This alions ivith oiir niission and vision ￿ ivell as alignints ii'ith ihe putpose ofRestOFe' to increase Stonepilloiv's oivn Imreslrftcted income. Paoe 17 St Richard ofchichester Christian Care AssocAottOD Ltd Repfrrt ofthe Trustees for the Yegr ended Jlst Tr12rcb 2024 ACHiEVER¥IENTS Af4D PERFORfvIAF*'CE Fundraising and c0￿mM￿les¢]0nS This year kicked off ivith Sionepillow joining in local celebrations al Chich&steT Prick hn(t ChiChe￿r Ga￿ raising awarencss and fijnds for the charity. IVC ii'cic dclishicd that both Seaford College and Oakwo(x4 Preparatory School took up Ihe cballenge to h05t thciT Big School Slcq) Outs in ￿13Y- offering their children and families & uniqu¢ oppottimity to ctnpaihi5c the plight of rough sleeper) ivhilst having fim logether and Tai51ng vllal sporwrship 1￿co[￿¢. July saiy our annual football tournanmt hosted at Arnn Sport Centr4 ivhich provided a WOnderfi￿ oppDrtunity to involve staff. cIicDt5 and supportcts together and shoisEa5C tht skills of clieni football teaJn the "Treen hlachines.. And of cours4 thc Big Sleep Out took place in Octobcr &t Chich¢5ter CAthedral' ￿ always. an inspiring cvent in ithich 80 sleepets participated and rai8el togeiher ivith the 5Lhvol sleepers. over £15.000 for our cbarity. Thank you to a]1 tl]c tKrforniers iyho frely gave time io entertain slccpers and support¢rs- Ihere 8r¢ too many to mclltion! Wc arc hug¢ly grateFlll to all our 5UPPOrters i%tho use Iheir timG skills 8nd n¢livotks to lundtais¢ for us- the5c arc tIKI ftWty to me.ntion all. but particular thanks this year to Naomi Dekker. Ivho hosted an evening ￿1th tk South Doll￿5 SoloisÉs in July. at the Woolpack Inn in Fishbourne, & Stonepilloi%' parlner Ihrougbout the patldctnifj for hosLing thcii annual IVoolstDck cvcnt in aid olus in June- Slonepilloii, staft ipery tnuch eDjoyed gctting behind the outdoor bar and pulling a Few pints! Thc Rcgts Hair Salon lor their fvndraising day. BosFLatn tnD fot their 3-month thgrity partnerthip" the Jtchenor Society, Nurseplits. the 14Tittering Quilieo fvlidhwst Rother and Chti5 M¢tricn i1.ho r¥llied his church group EO carol stng at Chichtster Festival Theare. raising over £3000. Ille ii'ould a]so likc to thank all the busiResses in our l(ul arca ii>hose sponsorship and support in oihcr ivays h&8 been ini'aluable" i%'ith special mentiOD5 thi5 )car to Batt8ti Homes. SaRctuary Sp4 ￿lIley. Chichcstcr Racquds and Filnsss Club. Kiivi Recruitmenl. V2 R8dio. EveriY)The Aclii'c and Quality FirsL As the impact of cost-of-liillng crisis kicks in individual giyino continues ￿ be a thailenge a8 fci%rr pe¢)ple 8re giving regularl} a pattem echoed across ihe sector. Holi'￿'¢r. th¢Jse thal do give. give more - 8nd this ljas cemcnkd our commitment to focussing groiiqh potcntial on our major donor strategy. December also the roll oul of neil, branding 8nd a neiv ivebsitc Ihanks to Flintlock blarketing. Improved tyse of donating online combined iiryth an ¢ifecliiie iiynler campaign saiv a huge in donations during Deeertjber, Ls iirll as a groiTrth in direci debil givin& %i,hich shored up Qui cnd of>ear rtsults. Stro 5UPPOrt li'as also fortbcominD frotTh trusts and foundations - funders and £romis lisl¢d on p22. Ille ivere delightcd a final fimdraised iucomc total of £602.052 agaitTrst a budvet of £547.930. Our comtnunication5 team conliniies lo rnake gtrides forward in better communicaling ollr aclii4ty' and our imp8ct. DuriT]g this reportins period, LinkedIn folloiving greii from 381 folloii"-ers to 1137, an increas¢ of198Yo. Facebook folloiiing gieiv from 3)03 to 4043 and In5tagram Irorn 122) folloi%'Lrs to 1632. The communiry love to hcar our clielll slories, and 3 ikenl i'iral o FaeebDoIE lotalling ovcr 27i.000 vieivs 8ffld oirr 4.000 engaoements. Our 4 supporter neivslettLrs bad an aitnge open rate of 37.lyo sionificanilyhigher than ihe non-profit indusiry avernge neiiTletter Or￿n rale of 25. FUTURE PL.4NS Our Tri lission Statement StOA¢pilloii support and ctnpoii'er honieless aJ]d vulnerablc pwle to achie%e suslainable indepeAdencc and iiellb¢in8. Our vision MIotL-ing in collabontion ii-ith oiir clienw conununities and S￿K"ebo7derS iir iiill end rough sleeping l￿d 5UPPOtt people from hoynclrssncss lo honie. Ille v.ill do this b5.: ProTh'idinE IiThp&roiind seri'ices iihich put the client ￿ Ihe heart of lith81 lie do. Pio3'iding.881e. secu￿. lijoh-qllii lity acco¥nmodation and support. Siren￿then1￿g the clienl paihi%"as.' b)" undcrstandino the oaps itl proi'ision and proaclivel). iesponding io Ihein. Engibline clients 10 chiei'e iheir joumei. to riCOI'en-" iiellbeing and sU51ainable independencc. Page 18 St Richard of Chichester ChristiAn Care knoelatlon Ltd Report of th¢ Trustees for the year ended 31st TrIAreb 2024 ruTURE PLANS Our core values As all orgatlisation, Ive are committed to: Being cllent focused - puttintr clients at the heart of ivhai ive do and engaging M'iih them to actively participale at all levels of the charity. }Ilorking collaboratively - IYOTkino ivith clients. local communities stakehold¢r5 and partners to reduce homel&ssness and end rough sleeping. Vallling diversity- in our clients, staff. volunteers. trustees and conllnunities. Innovation and qu811ty- delivering high-quality services which evidence Val￿ for money and positive outcotnes of clients. Being professfftonal, re5pecrful and klnd- Ivhen delivering services to clients. when ivorking with our communities and in our behaviour toivards each other. Our Objeetives To enable. ¢JnpoiYer and effectivety respond to the needs of Present and flltt￿e clients by building theTn into oui strategi planning process. Ive iyill do this by: Deliveri￿g a high-quality. outcome-focused client path%vay ivhieh enables succtssful recovery and itidq)endence for all. Demonslraling Strong organisalion81 governan¢e. accountability and leadership which dtives foni'ard the Stonepilloiv vision. Having a skilled and motivated ivorkforce. E¥pandintr and developing oiir Social Enterprise opportunitie.s. StrentstheninE parlnerships and postive telationships ivith communtties. volurntary and Stat￿Ory Ltrencies to deliver a wider %Yellbeing agenda to the wlllerable and those in need. Being finallcially viabl& Delivering effective Fiindraising and Communications strategies. Delivering our VoliinteeTing Strategy ivhÉch enaages, suppotts and value.s 211 voliinleers. FINAh'CIAL REVIEIV The flnancial result for the year ivas a defi¢it of £162.449. The rnain contributing factor ivas the continiied ditTiculties in reciuilment. causiniy incre&sed recruitment Costs and the need to ulilise agency staff to cover vacancies ai)d 2bsences. The. cost of agency staff ivas 1.8 linies more per hour than our oiyn slalf. Agency eost during the financial Yeat ivas £3)5,98i, (2022-23 £412.089)- NJlDviiig toThvard lye are looking to IYOTk ivilh a FecFUitment agency ivho iyill lake on the managenienl ot our slatl cover. Ivith Ilie redLiced hourly charge agreed: Ille envisa(ke saviTLJts on the cost of staff cover. Finaneial management policies The niain financial Tnanauetnent policies applied by the Charity are to: Enter tach financial year ivith a bc?lanced budget 01 sufficient eash in reserve.s lo cover an). projected deficiency. ,Eonilor ihe nionthly oiit.ttim inst Ibal bud(rel IhrouJ detailed managetnent accowits. i lonitor tlie monthly cash floii, position. Ensure IEtat an} neiv projects are adequately fiinded before being implemented. Ensiire Ilial 11n} coijlracl ii'ork tn<2Les an adeqiiale conlribution lo the administrative and managerial oi'erheads. Find replacelnenl funding for grants before their cessation date. PAge 19 St Richard of Chichester Christian Cydre Association Ltd Report of the Trustees lor the year ended 31st March 2024 FINANCIAL REVIKW Policy on reseryes The policy of the tn]stees is to aim to hold liquid re5eTves up to a [naximU￿ of 6 months. total expenditure. It is recognised that this is important to help ensure service continuity. TJ) ihe event of any income siream being Changed. The unrestricted reserves of the Charity are held to meet deficiencies ID the provision of services bettveen one year and another and to evetk Out cash floiv variations iiqthin the year. Reserves may also be llsed ￿ support activities ivhich are lnadeqL￿teIY fimded otL a tempoiary basis pending the receipt of fresh futEdiDg. The llmjor financial risk faced by the Clwity is disruption to its cash floiv by a major fimder being unable to make payments ivhen due. On 315t March 2024 our liquid reserves would coveT 2.8 month's expenditure. The reserve5 are calculated fflonthly by th¢ management team and fomlally agreed on a quarterly basis by the trustees. Any adverse impact on the reserves ii'ill be notified to the trnstees imn]ediately. Asset cover for funds Note 14 sets out an analysis of the assets attributable to the variovs funds and Note 15 a description of the restricted fimds. The assets are s￿￿]C1c￿t to meet the chatÉty'S obligations on a fund by fund basis. Futllre Plaus & Income Concerns The fmancial impact of the cost-of-living crisis caused by global conditions and folloivino on froin the pandemic n￿e5 for an Imcertain financial hture from both govenlment income and our 01￿ income generation. Our concetTrs aTe." - Future government grants vnay be reduced as the government looks to make saviDg4 help fimd sa]ary increases and absorb Ihe impact of the rise in intlation in their expenditure. Income froni individuals. together ￿￿t￿ fimdraising event income is currenlly loiver tlian pre-panden]ic levels 8nd this appears to be the current trend. All charities are ekTerienciDg this trelld and this has Enade fundraising dI￿l¢ll1t and is likely to continue as indtviduals are impacted by the cosl of lTrving crisi5, including higb inflation, all of ivhÈch %￿ll affect the level of individual giving. The impact of inflation I￿creasi[￿g iiill result in higher expenditure. Ener￿, repair & maintenance and food costs are a concem. Recnutn]ent and staff retention acro&s all sectors is difficult and tbis could ensure. The impact on Stonepilloiv is the high cost and increased use of agency Staff. Housino Benelit- This is our largest income stre8m and remains a concern as it could be all area our govenTrnient could agatn target. Should a cap be introduced a 2) % decrease ivould am0[￿1 lo a Tedllction in inconie of £414,051 per annum. The Govenunenl are revieii'ing the structure I criteria for paymenLs' it is not )ri kno14￿ ivhether this ii'ill impact us. St Richard of Chichester Christian Care Association Ltd Report ol Éhe Trustees lor the year ended 31st March 2024 FINANCIAL REVIEW Sourees of Funds and their Deployment Our principal fuuding sources in the year ivcre as lollows: Housing Benefit Government Grants Ttusts and Donations Social Enterprise - Restore Other Income £1,656,206 £1,780,482 £612.437 £580,859 £127J97 Source of Funds 3% 1395 35% 13% 37% Hous•tBeBefit Soci31 ETrterpflse- Restore ¥Other Inwme GovernmeotGraF i Trusts& Donatlorts * Note: Trusts and Donations includes Ful￿ Raising. Out expenditL]re in support of our key objectives ivas as follows: Elnergency Support Recovery Supported Accommodation Youno Person S¢rvic¢ Social Enterprise Depreciation atLd dilapidations Trainin& Fundraising, PR & Marketing £2.077.932 £457,739 £662,444 £641,469 £612.29? L?49,305 £218,648 Expenditure Deployment 4% 42% 13Yo 14% . Emergency Support . Recovery Supported Accommodation . YOu￿D Person Servi Social Eplerpri5e Dep￿131￿)￿ 4 Oi1apidation Training. Fund Raisin￿ PR & Marketing Page 21 st Rithard of Chichester Christian Care Associatioll Ltd Report of the Trustees for the year ended 31st March 2024 FINANCIAL REVEEIY Trusts and Grants support We gratefully acknoivledge f￿ancial support received eiiber in th¢ year to 31 March 2024, or before or after the year but relating to our ii'ork for that year, from the folloiving trusts. foundations and businesses.. Trust or Business Amount Smith Cbari National Lott National Lotte Slllith Charity Trust National Lottery East Sussex Con)munity Fund Sussex Comrlluni Fund Ernest Kleinwort Trust Clothivorkers Trust Garfield Weston Foundation Tn￿1 £73,800 £68.340 £60.000 £59.100 £32.793 £28.481 £20,000 £18,535 £17,8(K) £15.000 E.L] Brighton & Hove City Coullcil Albert Hunt Tr￿st Patricia Roulled e Foundation VAAC Arun & Chichester Citizen Advice Arthur Willtams Trust PCC Sussex Sainsbuws Bassil Sh. am Trust Bernadette Trust David Hunt Trust Jacaranda Tn￿t £7,150 £7,000 £5.000 £2,600 £2.160 £1,950 £1.500 £1,000 £i.000 £1,000 £1,000 Patre ?2 st Riehard of Chichestcr Christian Care Association Ltd Report of tILe Trustees for the year ended 31st Trlarch 2024 STATEMENT OF TRUSTEES RKSPOlYStBILrrIES The trustees (ivho are also the directors of St Richard of Chicbe5ter Christiall Care Association for the putposes of company law) arc responsible for prep￿ing the Report of the T￿￿tee5 a￿1 the fu)ancial statements in accordaDce ivith applicable laiv and United Kingdon) Accounting Stalldards (United Kingdom Generdlly Accepted Acc(xmtiDg Practice). Company law requires the tswstees to prepare fillancial statemetts for eacb financial year which give a true and fair vieiv of the stale of affairs of the charitable company and of the income and expenditure of the Ch￿itable compally lor that period. In preparing those financial statements, the trustees are required to select suitable accounting policies and tben 2pply them CO￿81stentIy. observe the methods and PTÈnciples in the Registered Social Housing Providers SORP; tnake judoements and estimates that are reasonable and PTudeDt: prepare the fmancial statements on the going concern basis unle55 It is inappropriate to presume that the charitable company ivill continiie in b￿sinesS. The trustees are respon5bi le for keeping proper accounting records i￿1th disclose with ￿asonable accuracy at any time the fu￿nCIal position ol the charitable company and to enable them to etL8ure that the financial slaternents comply Ivith the Companies Act 2006. They are also Tespollsible for safeguarding the &ssets of the c]wilable COTnpan)i and hence for taking reasonable steps for the prevention and detection of fraud and othu i￿eguLarlties. DISCLOSURE TO AUDrroRS Each of the trustees has confirnied that there is no inforniation of ivbich they aivare. ivhich is relevant to the aiidit, but of Ivhich the auditor is iinaivare. They have fiirther confirnied that they bave tsken appropriate steps lo identify such relevant inforn]ation and to establish that the auditors are aivare of such infortnatio AUDrroRS Sheen Stickland ii'ere appointed auditors to the company during the year. A resolution proposing that Ihty be reapwiEtted ivill be put to the Annual General Meeting. This r¢port has betn prepared in accordance the provisions relatintr to sma]I conu)aDies iiiithin Part 15 of the Conipanies Act 2006. Approved by the Trustees and si9￿d on their b¢half by: Olivia Pinkney CBE QPM DL- Chair of Stonepilloiy Trustees Date: Page ?3 Report of the Independent Audil017 lo the Trlembers of St Richard of Chichester Cbristian Care knociation Ltd Opinion We have audited the fmancial statements of St Richard of Chichester Christian Care Association for the year ended 31st March 2024 on pages 26 to 37. The financial reporting frameivork that has been applied in their PTeparation is applicable laiv and Utkited Kingdom Accounting Standards (United Kingdom Generalls. Accepted Accounting Practice). In our opinion the financial statcments.. give a true and fair vI￿V of the state. of the charitable companys affairs as at 3 1st March 2024 and of its mcoming resources and application of resour￿5. including its income and expenditur4 for the year then ended. have been properly prepared in accordance ivith United Kingdom Generally Accepted Accounting Prdctice. and have been prepared in accordance iviih the requirements of the Companies Act 2006 and the Accounting Direction for private registered provideTS of social housing in England 2019. Basis for opinÉoll We conducted our audit in accordance ivith Intemational Standards on Auditing (UK) (ISAS (UK)) and applicable laiv. Our responsibilities under those standards are further d&scribed in th¢ Auditols ￿SPonSibl11t1CS for the audit of the fmancial statements section of our report. We are independent of the charitsble company in accordance ivith the ethical requirements that are relevant to our audit of the financial ststements in the UL including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audtt evidence we have obtained is suffi¢i¢nt and appropriate to provide a b&sis for our opinion. Conclusions relating to goino concern In auditing the financial statements. Ive have concluded that the tru5te&s' ￿se of the going concern b&sis of accounting in the preparation of the financial staterllents 15 appropriate. Based on the ivork ive have perfomied, have not identified any material uncertainties relating to events or conditions that. individually or collectively. may cast significant doubt on the charitable compan)es ability to continue as a goin ¢oncem for a peiod of at least hvelve n)onths from ivhen the fmancial statements ar¢ authorised for issue. Our responsibilites and the responsibilites of the tn￿teeS ivith respect to going ¢oncem are described in the ￿levallt sections of this report. Other infomation The trustees are responsible for ihe other inforn]alion. The other infomiation comprises the infomiation included in the annual report. other than the financial statemenl and or Report of the ItKtependent Auditors thereDn. Our opinion on the fmancial statements does not cover the other inf0M￿tiOn and ive do not express any fortn of assurance Conclusion thereon. In conne¢tioTk ivith our audit of the financi21 statements. our responsibility is to re￿1 Ihe other infotTnation and, in doing so, consider ivhether the other infomiation is materially inconsi5tffl)t Ivith the financial slalement or oiir knoivledge obtained in Ihe alidit or otheni'ise appears to be materially mi5Stated. If lye identify such material inconsistencies or apparent material Tnisslatements, Ive are wiiiffd to determine. ithether there is a material misstaiement in the fianncial statements or a material misstatement of the otheT infonnation. If. based on the ivork ive have perfom)e¢ ive conclude that tlier¢ is fk material misstatement of this infomatioii, IVG ar¢ required to report that fa&. We have nothing to report in this Tegard. Opinion on other Jnatters prescribed by the Companies Aet 2006 In our opinion. based on the ii'ork undertak.en in the couise of th¢ alldit: the inforniation given in lh¢ Report of the Trustees for the financial year for ivhich the financial statements are prepared is consistent ivith the financial statements- and the Report of th¢ Trustees has been prepared in accordance ivilh applicable legal iequirernenl5. Matters on iYhFch li'e are required lo report by eiception In the liglil of the kiioivledge and understalldÉng of the charitable cornpan!, and its environnient obtained in the coiirse of the audit, Iv¢ hai'e not idei)tified niaterial n]isstatements in the Report ofthe Tn￿te£s. Ve have nothing to report in respect of the. folloiving Tnattets iyhere the Companies Act 2006 requires us to report to you if. in Ol￿ opinion: adequate accoui)ting records have been kept or returns adequate for our audit have not been received froln branches not i'isited b). iis. or the financial sialements are not in agreement ivith the accounting records and rLXl1n￿- or certain disclosures of trustees, TemiinerdtiOT) specified b), laiy a￿ not made- or li'e haile not received all ihe infonnalion and explanations ive reqliire for our aiidit- OT tlie trustees ivere Iiol entitled to lake advantage of the sniall eompanies e.xemption from tlle require.nient to prepare a SÉrategic Report or in preparing the Report of the T￿￿te￿age 24 Report of tbe Independent Auditors to the Members of St Richard of Chichester Christian Care Association Ltd Responsibilities of Trustees As explained more ￿lEY in the Statement of Trustees Responsibilities. the In￿te¢S (Ivho are also the directors of the cbaritable company for the purposes of company laiv) are responsible for the preparntion olthe financial statements and for be.ino salisFied that they give R true and fait vieiv, and for such internal colltrol as the tsustees delermine 15 necessary io enable the prepatation of f￿ancIal staten]ents that are free from material misstatemenL ivhether due to fraud or ¢￿0[. lu pr¢paring the fwancial statements, the trustees are reswnsible for assessing the charilable ¢ompanVs ability to continue as a going concern, disclosing. &s applicable. matters related to going collcern and using the gotnD concern basis of accounting unless the trustees either illt¢nd to liquidate the cbarilable Company 01 to cease operation4 or have no r¢alislic alternative but to do so. Our responsibilities for tbe audit of the financial statements Our objectives are to obtain reasonable assurdn¢e about ivhetber the financial staiements 18 a ithole are free from material Inisstatement, Ivhether due to fraud or error. and to issue a Report ol the Independent Auditors that includes our opinion. Reasonable. assuraDce i5 a high level of assurance. but is not a guarantee Ibat an audit cvnducted in accordance ivith ISAS (UK) Ivill alivays detect a rnaterial misslalement ii'ben it exists. Mis5tatemcDts Can arise from fraud or error and are CODsidered material if. indivtdually or in the a&gregate, they could re&sonabty be expected to infiuence the economic decisions of users taken on tlie basis of these finaucial statements. 1rregiil￿.ItIe$, including fraud. are instances of non-compliance ivilh la1￿ and re￿lIations. We design procedures in line Ivith our responsibilities. outlined above. to detect material ffli5sialem¢nts in respect of Ir￿g￿l3r1tieS. including fraud. The eyrent to ivhich our procedures are capable of detecting irregularities, including frdud is listed beloNv'. Enquiry of management. those charged iyith governance and the entity's solicitors around actual and potenlial litigation and claims. Rei'ieiving rninutes of meetings of those charged ivilh governance. Auditino the risk" of management override of controls incliiding througb testin.g journal entries and other adjustrnents for appropriateness and evaluating the business rationale of significalll transactions outside the nomial COIITse of biisiness. Revieiving finan¢tal satement disc105ures and iesting to supporting documentation to assess compliance ivith applicable laivs and regulations. A fi￿her description of our responsibilities for the aiidit of the fmancial statetnent5 is located on the Ftnallcial Reporting Council's iyebsite at I￿￿V.frC.Org-uLraud1torSrCspQnSib1IIÉie5. This description fotms part of our Report of th¢ Independent Auditors. Use of our reporl This report is made solely to the Charitable company's member8 as a body. in accordance Chapter 3 of Part 16 of the Cornpanies Act ?006. Our audit iyork ha5 been iwdertaken so that ive might state to the Charitable company's rDembeTS those Iiiatters lye are required io state to them in an auditor's report and for no other purpose. To the fiillest extent permitted by laii,, Ive do not accept or assume responsibility to anyone other than the charitable company atld the charitable co 's members as a bod),, for our audit iyork, for this report. or for the opitrions ive have fonned. Paul Wright FCA DChA (Sentor Statutory Auditor) lor aiid on behalf of Sbeeii Slick-land Chartered Accountants and Registered Auditors 7 East Pallant Chichester West Susse P019 ITR Date.. Page?5 St Richard of Chichester Christian Care Association Ltd state￿ellt of Con)prebellslve ID¢oDJe for tbe year ended 31$t Trlareh 2024 2024 2023 Noies Turnover 4.749,699 4.315,951 Operating expenditure (4,919,830) (4,438.401) Operating (defieit)l&urplus (170.131) (122,4)0) Interest re¢¢iYable and simllar itlcorne 7,682 827 Total ComprebeDsiYe (Defi¢it)Iln¢ome for the year (162.449) (121.623) stAte￿ent of Clwlges In Reserves 20?4 Income and ExpenditUTe Reserve 2023 Incotne and Ekpendiluie Reserve Balance at l April 2023 2.982,576 3.104.199 (Deficitvsurplus from Siatement of Comprehensive Income (162.449) (121.623) TransfcTS Balance as al 31 March 2024 2,820,127 2,982,576 All incorne and expenditure arise from ￿tInuIng actiN'iti&8. The notes paocs 29 to 37 form part of these fmancial staiemenl& The financial statements ivere approi'ed by the Board of 'ftustees and aiLthorised for issue on 2o*attd ¥iEre Signed o ils behalf b): Is O Pinkne). CBE QPIM DL 'I ruslee A C F Faikretc FCA Trnslee Patie 26 St Riehard of Chiehester Christian Care knociatioll Ltd Statement of Financial Position as at 31st March 2024 2024 2023 Not&8 FIXED ASSETS Housing properties - depreciated cosi Other tangible assets 3.663.248 57,841 3,843.016 108,7E6 3.721,089 3,951,732 CURRENT ASSETS Debtors Cash at bank and in hand io 436.518 1,113,064 597,952 837,692 1.549,582 1.435.644 CREDITORS Amounts falling due i14lhin one. year li (515,246) (353.285) NET CURRENT ASSETS 1,034,336 1.082.J59 TOTAL ASSETS LESS CURRENT LIABILITIES 4.755.425 5,034,091 CREDITORS Amounts falling due after more than one year 12 (1,935.298) (2,051,51 i) NET ASSETS 2.820.127 2,982,576 RESERVES Unrestricted reserves Generdl reserve Property reserve Capital reserves 15 15 15 1.211,38? 1,608,745 1,297,816 1.684.760 2,820,127 2,982,576 The notes on pages 29 10 37 foTtn part of these fitmncial statements. These fmancial statements have be.en prepared in accordance iyith the Special provisions of Part 15 of the CompanÈes Act 2006 relating to small charitable companies. The financial statements ivere approved b). Ihe Board of T￿￿ee5 and authorised for issue on and ii'ere signe.d on its behalf b).: Ms O Pinknes. CBE QPM DL Tnistee F Faivceti FCA TTUStee Patse ?7 St Richard of chich￿ter Christian Care knociation Ltd Cash Flow Statement ror the Year EDded 31st March 2024 2024 2023 Cash floivs from operating activities: Cash generated from operations (see beloiv) 282.352 534,088 Net cash provided by operating activitie5 282.352 534,088 Casb floivs from investing activities: Purchase of tangible f]xed &ssets Interest received (14,662) 7.682 (743.155) 827 1¥4et cash used in investing aetivities (6,980) (742,328) Challge in cash and cash equii'alents in the reporting period 275.37? (208,240) Cash and casb equivalents at tbe begillnin2 of the reporttDg period 837,692 1.045.93? Cash and cash equivalents at the end of the reporting period 1,113,064 837.692 RECONCILIATION OF NET INCOJI￿1(EXPEND[ruRE} TO NET CASH FLOIV FROhl OPERATING ACTIVITIES 2024 2023 Net (deficityillcome for the reporÉing period (as per the statement of comprehensive income) Adjustments for: Depreciation charge.s tnterest received Decrease ID debtors Increase/{decrease) in creditors (162.449) (1?1,623) 245.305 (7,682) 161.434 45.744 ?47,808 (827) 214,457 194.273 Net cash provided by operating activities 282,352 534.088 Paoe ?8 St Richard o( Chichester Christian Care Associatiou Ltd Note5 to the Financial Statements for the year ended 31st March 2024 ACCOUNTING POLICIES Aecounting convention St Richard of Chichestet Christian Cl￿¢ Association Ltd is a company limited by guarantee. incorporated ID England and Wales, a registered charity and a private registered provlder of social housing in the Ullited Kingdom. The address of the reoistered office is given in the charity infom]a(ion on page l of these fll)ancial State￿ents. The nature of the charity's operations and prADcipal activities are detailed in the Trustees, Annual Report. The cEwity constithtes a public benefit eDtity as defined by FRS 102. The tinancial staiements have been prepared in accordallce with applicable accoullting standards includAng Finan¢ial Reporting Standard 102 The Financial Reporting StaI￿ard Applicable in the UK and Republic of Ireland (FRS 102), the Statement of Recommended Practice for Social Housing ProvideTS 2019, and I￿th ihe Accounting Direction for Private Reoi5teTed Providers of Social HO￿SIng in England 20?2. The fuwi¢ial staternents have been prepaTed on a going concem basis under the hislorical cost Collvenlion, modified to include certain items at fair value. The fmancial staleTnents are prepared in sterlin& ivhi¢h is the functional currency of the charity. and rounded to the nearest £. Turnoi'er Turnover is accounted for in ihe Statement of cofflprehensive income iithen the company beconies legally entitled to the income and the amount can be quantified iyith reasonable accurncy. Grants receivable and local authority fees are credited to the statement of cornprehensive income in the year for Ivhicll they are due. Other voluJTrtary income sources are credited to the statern¢nt of compTehensiv¢ income in the year in ivhich the charity beconies legally entitled to the income . Operating eosts Operatin(w costs al'e accounted for on an accrnals basis and have been classified under headings that aggTegate all costs relating to that category. Tangible fiyed assets Tangible fixed assets other tban freehold land are stated at cost less depreciation. Depreciation is provided at ratrs calculated to iVTite off the cost less estimated residual value of each asset over its useful economic life, as folloiis: Housing properties Fixtures, fittings and equipment 4Yo straight line 25Yo and 33.3 % straight line Assets costing less tban £2,000 are 1STitteD off to expxnditllre. As the estin￿ted useful economic life of the buildings are greater than 50 %EaTS, the Irustees undertake an a1￿Ual impaimient revieiv. They have concluded that no adjustfflent is required Èn the current accounting periixl. Social housing grant and deferred ineome Social housing grants are grants niade to the charit), toivards the c05t of development of housing properties. They are repayable under certain circiimslances but ivill nonnally be Testricled to net proceeds of sale. Hoilsing grants are recognised iii the stalement of comprehensive income over their e.stimated ￿seful ecolloniic. lile of 25 yeaTS. Grants ivhich have bee.n received bul have not been recO￿lSed as incovne are credited to deferred income. Page ?9 St Ricbard of Chichester Christian Care Association Ltd Note5 to the Finalleial Statements for the year ended 31s1 March 2024 ACCOUNTING POLICIES- continued Pension costs and other post-retirement benefits The company operates a defined contribution pension scheme. Contributions payable to the companys pension scheme aTe charged to the statement of comprehensive incoi))e in the period to which they relate. Operating lease Commitments Rentals payable under operating Ee&ses ate charged against the statement of comprehensive income on a straight litje basis over the period of the lease. Taxation The cbaritable company is exempt from COTporation tai on its charitable activities. Restricted Reserves Restricted Rcserves ￿e those reserves i¥hich are only expendable in accordance Ivith the lsqshes of the fimder or tegulatory ly)dy. Restricted reserves include funds raised in response to a specific appeal. Revenue and expenditure cannot be directly set against restricted res¢Tves but is tak-en through the statement of comprehensive income. and then a transfer to restricted reserves is made as appropriate. TURNOVER 2024 2023 Donations Fi￿draISing income Hous1￿￿ benefit Gr8MIs Release of capital grant Client contributions Restore sal&s Legacies Other incoFne 414.570 55,327 1.656.206 1,947,850 70,674 84.538 485,356 7,425 Zl.753 354.133 42,412 1.367.112 1,877,777 70.674 70,238 491.189 20,921 21.495 4.749.699 4,115,9il ACCOITrlTrlODATION tN MANAGEIMENT 2024 2023 Nuniber of units managed by the charity at the end of Ibe year. Recovery Seniice Hostels Supported Accomniodation 22 61 38 2? 61 38 121 121 Paoe 30 St Riehard of Chicbester Christian Care Association Ltd Notes to tbe FinaDcial Statements for the year ended 31st March 2024 OPII RATIP*'G SURPLUS Operatillg surplus is stated after cbargingl(creditingl: 2024 2023 Aiiditors. reniuneration Non-audit fees Depreciation - housin¢F properties Depreciation- other tanoible assets 7,900 6.515 194,430 50,875 6.900 193,844 53,964 INTEREST RECEIVABLE AND SITrIIIAR INCOME 2024 2023 Deposit account interest 7.68? 8?7 TRusfEES' REIVIUNERATION AND BENEFrrs There ivere no trustees, remuneration or other benefits for the year ended 3 1st MaFch 2024 nor for the year end¢d 31st March 2023. Trustees. expellses There were no trustees. expenses paid for the year ended 3 1st March 2024 nor for the year ended 3 1st March 2023. rAFF COSTS 20?4 2023 Wages and salaries Social securitii costs Oth¢r pension costs 2.864.630 224,195 90.9)2 2.646.113 20?,788 79,9)7 J,179,777 2,928,858 Tlie average Tnonthly nutnber of employees diwing the year ivas as folloivs: 20?4 2023 Project ivorLers Admlnistratioii and publicity 75 16 74 14 91 88 One eniployee received emolunients in excess of £60,000 (2023 - one). The total valiie of eniplos'ee benefF15 Feceived b). key managetnent personnel durints the year £319.121 (?0?) - £345,579). The Chief Executiiie is an ordinary LneTnbeT ol the staff pension scheme, and no special tern￿ apply. This is a Ivork"place defmed contribution seheme. i%'hereb)' the individual Contributes at leasl ) and Stonepilloii, 11411 contribute i020. Paoejl St Richard of Chichester Christian Care Association Ltd Notes to the Financial Statemenfs ror the year ended 31st Mareh 2024 TANGLBLE FLXII D ASSETS . HOUSING PROPERTIES Freehold Housing Property 2024 Freehold Housino Property 2023 COST At 1st April 2023 Addttions Disposals At 3 1st March 2024 4,846.100 14.662 4207,201 638.899 4,860,762 4,846,100 DEPRECIATIOIY At 1st April 2023 Charge for y¢8r D¢preciation on disposal At 31st March 2024 I,(X)3,084 194,430 809.240 193,844 1.197.514 1,003.084 NET BOOK VALUE Ai 31stMarch 2024 3.663.248 3,843,016 At 31st MaTch 2023 3,843.016 3.397.961 TANGIBLE FIXED ASSETS - OTHER Fixtures & Fittings 2023 FiKttJres & Fittings 2022 COST At IstApril 2023 Additions Disposals 441,580 337.324 At 3 1st March 2024 441,580 441.580 DEPREI CIATION At 1st April 2023 Charge for year Depreciation on disposal 332.864 50.875 278,900 53.964 At 31 st March 2024 383,739 332,864 NET BOOK VALUE At 3 1st ML arch 2024 57.841 108,716 At 31st March 2023 108,716 58.424 10. DF.BTORS: AMOUl+rrs FALLING DUF. IVITHIN ONE YEAR 2024 2023 Trade debtors Other debtors Prepa}'nienls and accrued income 15.66 74.040 246.811 343,741 105,?44 148,967 436.518 597.9)2 Page 32 St Richard of Chichester Christian Care Association Ltd Noles to the Financial StateEnents for Ihe year ended 31st TrIarth 2024 11. CREDITORS: AMOIrr￿ FALLllYG DUE WITHIN ONE YEAR 2024 2023 Bank loans Social security and other t&xes Other credttors Acc￿￿]S, dilapÉdations and deferred income 48,531 36,068 50,233 49,668 217,315 43,619 370.608 515,246 353.28) Included ivithin the Accruals. dilapidations and defenEd income fig￿¢ of £370,608 {2023.. r217,315) grants received in advance for 2023-24 amounting to £70,674 (2023: £70,674). 12. CREDITORS: AMOUNTS FALLING DUE AFfER MORE THAN ONE I'EAR 2024 2023 Bank loans Deferred income 719.259 1216,039 764.802 1,286,713 1,935,298 2,051,515 An analysis of the maturity of loans is given beloii.: 2024 2023 Amounls fallinv di1¢ iiqthin one year on demand 48.531 36,068 Amoullts falling due betii'een one and ttvo s'ears 51,175 38,041 Amounts falling due behyeen ttyo and five years 171.009 127,171 Aniounls falling due in mor¢ than five years 497,075 599.590 There is a leoal chtlrge over St Joseph's, Whyke Lane, EIIL8dale Road alld Westhampnett Road as security for the long terni bank loan. The bank loan on St Joseph's and NVh)'ke Lane is payable b>. instalments at an interesi rate of 5.850/0 per anniL]n. Ivith the f￿al repayment date being Decetnber 2036. Diwing the jear ended 31 March 2019 hvo neiv bank loans iYeTe taken out against the PUTcliase and refvrbishnient of Ellasdale Road. The fwst bank- loan is payable by instalments at an inlere5t rale of 2.69Q/o. The second bailk loan is p&yable by instalnients at an interest rdte of 4.46Q/o. The final repajqnent dates lor these loans are both Novefnber 2034, Durtng the )'ear ended 31 March 2023 a bank- loan ivas laken oul agaisl the purchase of Ivesthanipnett Road. The bank- loan is repa%'able b}". instalmenls at an inteiest rdle of 4.830 The f]nal repayEnent date for this loan is Noveniber ?038. Paoe J3 St Richard of Chichester ChrAStian Care Association Ltd Notes to the Financial Statements for the year ended 31st March 2024 I3. DEFERRED INCOME 2023 Brougbt forward Nelv grants Release of capital grant 1,357.386 1,428,060 (70.674) (70,674) Carried fonvard 1.286.712 1,357.386 Deferred income iepresents social housing grants rnade to the cbarity toiyards the cost of development of ho￿9]ng propertie& which are released to the income and eXpendiU￿e accowit over their estimated useful lives. 14. ANALYSIS OF KET ASSETS BETWEEN RESERVES 2024 Total reserves 2023 Total reserves Unrestricted reserves Restricted reserves Fixed assets Current assets Curtent liabilitie5 Long tern] liabilities 3,721,089 1,549.58? (515240 (1.935298) 3,721.089 1.549.582 (515,246) (1.935 ?98) 3.951.732 1,435.644 (35J.?85) (2,051,515) ?.820,127 2,820,127 2,982.576 15. RESERVES Su[pl￿/ (deficit) At 1.4.23 Transfers At31.3?4 Unrestricted reseri'es General reserve Properts. reserve Designated Capital reserve 1,297,816 1,684.760 (162.449) 76,015 (76.015) 1,211,382 1.608.745 2,982576 (162.449) ? 8?0,127 Restricted reserves Chichester Hub (Old Glasssvorks) Bognor Rettis Hub (Glenlotrie) Restore - Social Ente￿rise (Bognor Regis & Chichester) Recovery Service (Sands ' Move-on) Chichester Hostel (St Joseph's + Hicks House) Bognor Reois Hostel (Ellasdale Road) Supporled Accommodation (fvlove-on) Oulirach Young Person Service Womens Project TOTAL ￿sERVE1 S 2,982.576 (162.449) ?,820,1?7 Durints the year ended 31 si March ?019 the In￿lee5 decided to create a neiy P￿pert), ie5erve. This reserve is made lip of the book valiie of freehold properties Oli￿ed by the Charit), less associated bank debt alld deferred capital grants ielatino to these properties. St Richard of Chithester Christian Care Association Ltd Notes to the FIu2nclal Statements for the year ended 31st March 2024 15. RESERVES - continued Net movement in reserve4 included in the above are as folloivs". Totsl income Total expenditure Surplusl (deficit) u￿r￿triCted rcs¢rves General ￿SerVe 2.839212 (3.001.661) {162.449) Restricted reserves Chichester Hub (Old Glassivorks) Bognor Regis Hub (Glenlogig) Restore- Social Enterprise (Bognor Regis & Chcihester) Recovery, Service (Sands + Mov&on) Chichester Hostel (St Joseph's + Hicks House) Bognor Regis Hostel (F.Ilasdale Road) Supported Accommodation Imove-on) Outreach Young Person Service Women's Project 95.200 39.829 12.500 128.162 83.029 95.126 (95,200) (39.829) (12,500) (128,162) {83.029) (95,126) 11 128.237 708,305 559.441 68.340 (128,237) (708.305) (559.441) (68,340) 1.918,169 (1,918.169) 4.757.381 (4.919.830) (162,449) Comparatis'es for moj'ement in funds SuTpIu (deficit) At 1.4.22 Transfers Ai 31.3.23 Unrestricted rese￿e$ GeneTal reserve Properti, reserve Designated Capital reserve 1,066.890 1.437.309 600,000 l.985,773 (1.754.847) 247,451 (600.000) 1,297.816 1.684,760 3,104,199 1.985,773 (2.107.396) 2,982,576 Reslricted reserves Chichester Hub (Old Gla5sivork5) Bognor Reois Hub (Glenlooie) Restore- Social Enterprise ChichesÈ¢r Restore- Social Enterprise Bognor Regis Recovery Setvice (Sands) Chichester Hostel (St Joseph's + Hicks House) Bogmor Regis Hostel (Ellasdale Road) Supported Acconunodation (Moveaon) Outreach Young Person Service Women's Project (25.844) (44.198) (416.840) (78.823) (293,715) (381.199) {390.809) (287.864) (61,271) (101,934) (24.899) 2).844 44,198 416,840 78.823 293.715 381.199 390.809 287,864 61,271 101.934 ?4.899 (2.107.396) 2.107.396 TOTAL RESERVEI S ),104.199 (121.6?3) 2.982.576 PaLre 35 St Richard of Chiehester Christian Care Association Ltd Notes to the Financial Statements for tbe ear ended 31st fv12rcb 2024 15. RESERV.ES - continued Cornparitive nel ￿0Vement in ieserves, Included ill the above are as folloivs: Total income Total expelldÈture Surplus, (deficit) Unrestricted r￿c[Ye5 General reserve 2,414.472 (428,699) 1,985,773 Restricted reserves Chichestei Hub (Old Glassii'orks) Bognor Regis Hub (Glenlotsie) Restore- Social Enterprise ChÈchester Restore- Social Enterprise Bognor Regis Recovery Service (Sands) Chlchester Hostel (St Josepb's + Hicks House) Bognor Regis Hostel (Ellasdale Road) Supported AccottuDodatioll (Move-on) Outreach YOW￿ Person Service Women's Project 123,138 36.900 16.554 (148.982) (8 E,098) (433,394) (78,823) (388.715) (480,527) (459,018) {412,551) (734,655) (701.455) (90,484) (25,844) (44,198) (416.840) (78,823) (293,715) (38l,199) (390,809) (287,864) (61,271} (101.934) (24,899) 95,000 99,328 68.209 124,687 673 J84 599,521 65.585 1,902,306 (4.009,702) (2,107,396) 4,316.778 (4,438,401) (121.623) Restricted reserves The Chichester Hub reserve ivas set up lo fund the operation5 of the day centre located at the Old Glassivorks. The Chichester Hostel reserve is held for the St Joseph'5 hostel and Hicks House in Chichester. The Restore reserve is for llse in the Social Enterprise project. Donated fillmiture Is r￿cIed and trainees are taught the skills requir¢d to gain employnTrent. one based ill Cbichester, tbe othet in Bognor Re.gis. The Recover), Service reserve is held for us¢ at the Sands residential recovery project ivhich Provides a tehabi]itation service for people ivith drug and alcobol problems. The Bognor Regis HostellHub covers the hostel At Ellasdale Road and Ihe day centre at Glenlogie. The s￿ppOrted Accommodation reserve is for oiir accottllnodatioffj excluding the hostel4 previously klloivn move-on ac¢on)modation. 16. OPERATING LEASE COMTrtITMEwrs The folloivintr operating lease payments are commiiied lo be paid iYitlLin one year: Land and biiildings 2024 Within oae year Betti'een one and five yea In more than five years ?40.336 295,500 206,063 154,182 i35.836 360 ?45 Page 36 St Richard of Chichester Christlan Care A5S0Ctation Ltd Notes to the Finanei21 Statements ror the ear ended 31st March 2024 17. RELATED PARTY DISCLOSURLS Peter Stevens. a ttustee of the charity. is also a Director of Pute Ellnployment Limited. During the year tbe charity incu￿ed £720 (2023." £960) on professional fees from Pure Employment Law Limited. The Jull Housing Trust is a charity under the control of St Richard of Chiche51er Christian Care Association. During the year a mallagement charge of r21,035 (2023: £17.957) Iva5 charged to the Jull Housing Tn￿t and at the year end the cbarits, oived £17,028 (2023.. £13.002) to the Jull Housing TrusL Clare Apel, a Irustee of the charity, and Martyn Bell, a fornLer tn￿tee. are a]so C(￿1¢1110rS of Cbiche5ter District Council. During the year the charity received grants and benefits from Chichester District Council of £945.625 (2023: £1.026.715). and incurred expenditure of £109.875 (2023." £336.596). All traD5actions ivere conducted on an nns length basis and neither tmstee ivds directly involved in decisions relating to tbe charity and its fi￿ding. Anwida Worne, a foEmer tn]ske of the charity, is alsD a Coullcillor of Arun Districl Coun¢il. DuTing the year the cbarity received grants and benefits from An￿ District Council of £1,221,730 {20?3: £1,006,603), and inCu￿ed expenditure of £55.5?7 (2023: £17,361). All transactions ivere conducted on an arn￿ length basis and neither tnEslee ivas directly involved in d￿lSIonS relating to the charity and its fi￿din Page 37 gt Richard of Chichester Christian Care Association Ltd D¢¢ailed Income and ExpeDditllre Aecounl for the year ended 31st March 2024 2024 2023 Turnover Voluntary income Churcb donations Private and other donations Trust fi￿d5 17.024 176.131 221.41) 15.293 129.133 209,707 414.570 354.133 Activities for generating funds Fundraising incoTne 55,327 42,412 Ineome frorn charitable activities Housing benefit Local authority, grdnls Grants Release of capital grant Client contributions Restore sales Legacies Other income Membership siibscriptions 1.656.206 270,360 1.677.490 70,674 84.538 485,356 7.42) 27,363 390 1.367.112 230,483 1.647.294 70,674 70.238 491,189 20.921 21,045 450 4,279.802 3,919,406 Total turnover 4.749.699 4.315.951 Operating costs Wages and salaries Aoe.ncy staff Social security Pensions 2,528,fv15 335.985 224.195 90.95? 2,234,024 412.089 202,788 79.957 Total staff costs 3.179.777 ?,928,858 Insiirance Postage and stationary Other costs Property costs Staff related Costs Mortgage interest Auditors, remuneiation Le(pal and professional fees Deprectalion of tanoible fLxed assets 41,275 15,992 410,554 836,789 76.17) 55,104 7.500 51,359 245,305 34,949 21,097 372.580 644,531 65.284 6,900 72,151 ?47.808 4.919.830 4,438,401 Operating {deficit)/surplus (170,131) (122.450) ]nterest receivable and similar income 7.682 827 O)eficit)1511rplu5 for the fiDancial }'ear (162.￿9) (121,623) Paoe 38